Posted in Business, In the news

Cellphone user wants his fees back

I’ve always found it odd that Canadian wireless consumers are forced to pay a “system access fee” of about $7 every month on top of their rate plan. It sounds like something that should just be included in the plan itself. I mean, would you accept it if Wal-Mart imposed a mandatory cashier’s fee, or if the public transit authorities started charging you a monthly fee for accessing their network?

Virgin Mobile is one of the few companies not to charge this fee. Their service is more expensive, but at least it’s honest, and it doesn’t force you into 3-year contracts.

Well it seems the dishonesty of telling someone a plan is worth $20 a month when it’s actually $30 plus tax has hit a nerve. Hou-Hou points us to a story about a Regina lawyer whose lawsuit has just gained class-action status.

It’s potentially the largest class-action in Canadian history, and it goes after the three cellphone giants at once, who will no doubt throw about a quadrillion lawyers on the case.

So … good luck with that.

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