Montreal 3-1-1 service is here

Montreal mayor Gérald Tremblay announced today (the press release is, naturally, not available in English) the launch of 3-1-1, the city’s non-emergency information service, just over two months after Laval brought its own system online.

It’s basically just a shortcut for the city’s Access Montreal phone service, and is available from phones off-island by dialing 514-872-0311. It runs weekdays 8:30am-8:30pm and weekends/holidays 9am-5pm. Things that can’t wait but aren’t necessarily life-threatening (broken traffic light, water pipe burst, snow’s been falling a whole five minutes and your street hasn’t been plowed yet) will be dealt with immediately you can leave a message about at any time and I guess someone will check the voicemail during the off-hours regularly.

The city plans to spend $3 million on this service in 2008, but wants to remind you that most of what you’d need to call about is available on its mammoth website. That includes finding out where those evil plow people took your car last night.

UPDATE: A Gazette story.

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