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	<title>Comments on: 11 problems with STM&#8217;s new magnetic fare card</title>
	<atom:link href="http://blog.fagstein.com/2008/08/06/stm-fare-card-problems/feed/" rel="self" type="application/rss+xml" />
	<link>http://blog.fagstein.com/2008/08/06/stm-fare-card-problems/</link>
	<description>Can you think of a better name?</description>
	<pubDate>Wed, 19 Nov 2008 15:08:43 +0000</pubDate>
	<generator>http://wordpress.org/?v=2.6.3</generator>
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		<title>By: Jessica</title>
		<link>http://blog.fagstein.com/2008/08/06/stm-fare-card-problems/#comment-42956</link>
		<dc:creator>Jessica</dc:creator>
		<pubDate>Fri, 03 Oct 2008 04:22:18 +0000</pubDate>
		<guid isPermaLink="false">http://blog.fagstein.com/?p=2222#comment-42956</guid>
		<description>The fact that they made the tickets larger is just mind boggling to me... it doesn't make ANY sense. We live in a society where everything is about downsizing and conserving! I am assuming that they were planning to have the cards be maybe re-usable or rechargeable?! I don't know, it's completely mental. 

What, WHAT was wrong with the small little tickets made of recyclable paper?! now we have larger tickets which litter the ground! Before the machine TOOK your ticket, and I am HOPING the STM would recycle them, but now there is no chance of that, they just end up all over the ground! It's so so so stupid! 

OPUS is cool, but there has been so much confusion around it, no one seems to know which way is up... and that line at the McGill metro to get the student OPUS is completely insane. No way should the STM think it's reasonable to expect a student to stand in a line up for 4 hours on a weekday between the hours of 9-6... Most students would have to skip a class to do that. It's completely unreasonable. 

Poor organisation and terrible follow through. Whoever was in charge of this whole system change really really screwed up.</description>
		<content:encoded><![CDATA[<p>The fact that they made the tickets larger is just mind boggling to me&#8230; it doesn&#8217;t make ANY sense. We live in a society where everything is about downsizing and conserving! I am assuming that they were planning to have the cards be maybe re-usable or rechargeable?! I don&#8217;t know, it&#8217;s completely mental. </p>
<p>What, WHAT was wrong with the small little tickets made of recyclable paper?! now we have larger tickets which litter the ground! Before the machine TOOK your ticket, and I am HOPING the STM would recycle them, but now there is no chance of that, they just end up all over the ground! It&#8217;s so so so stupid! </p>
<p>OPUS is cool, but there has been so much confusion around it, no one seems to know which way is up&#8230; and that line at the McGill metro to get the student OPUS is completely insane. No way should the STM think it&#8217;s reasonable to expect a student to stand in a line up for 4 hours on a weekday between the hours of 9-6&#8230; Most students would have to skip a class to do that. It&#8217;s completely unreasonable. </p>
<p>Poor organisation and terrible follow through. Whoever was in charge of this whole system change really really screwed up.</p>
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		<title>By: Elysha</title>
		<link>http://blog.fagstein.com/2008/08/06/stm-fare-card-problems/#comment-42086</link>
		<dc:creator>Elysha</dc:creator>
		<pubDate>Wed, 24 Sep 2008 01:54:35 +0000</pubDate>
		<guid isPermaLink="false">http://blog.fagstein.com/?p=2222#comment-42086</guid>
		<description>It seems to me that a new system can never be fully implemented if remnants of the old are still in use.  How can STM expect all public transport users to have the correct identification and/or Opus card when you can still buy the old monthly pass or single ride paper tickets??  Also, what the hell is the difference between the non-Opus paper card with the red arrows and the Opus card itself?

So confusing!</description>
		<content:encoded><![CDATA[<p>It seems to me that a new system can never be fully implemented if remnants of the old are still in use.  How can STM expect all public transport users to have the correct identification and/or Opus card when you can still buy the old monthly pass or single ride paper tickets??  Also, what the hell is the difference between the non-Opus paper card with the red arrows and the Opus card itself?</p>
<p>So confusing!</p>
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		<title>By: Fagstein &#187; Opus sucks too</title>
		<link>http://blog.fagstein.com/2008/08/06/stm-fare-card-problems/#comment-40535</link>
		<dc:creator>Fagstein &#187; Opus sucks too</dc:creator>
		<pubDate>Sat, 06 Sep 2008 21:34:01 +0000</pubDate>
		<guid isPermaLink="false">http://blog.fagstein.com/?p=2222#comment-40535</guid>
		<description>[...] Remember back when I suggested that the new Opus smart-card transit pass was working well (at least relative to the disastrous magnetic card)? [...]</description>
		<content:encoded><![CDATA[<p>[...] Remember back when I suggested that the new Opus smart-card transit pass was working well (at least relative to the disastrous magnetic card)? [...]</p>
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		<title>By: Fel-X</title>
		<link>http://blog.fagstein.com/2008/08/06/stm-fare-card-problems/#comment-38352</link>
		<dc:creator>Fel-X</dc:creator>
		<pubDate>Thu, 21 Aug 2008 09:54:58 +0000</pubDate>
		<guid isPermaLink="false">http://blog.fagstein.com/?p=2222#comment-38352</guid>
		<description>@ Just a Metro User

As far as I know (and as far as I read), when you pass your Opus card in a reader, you have an hour after that to take a transfer without the system charging you another time.  It's automatic.  So, if you take the bus after taking the metro, and you beep, it's not supposed to cost you anything.

But anyway, try it one time, and look at the screen where it says how many charges you have...  then you'll be sure if it works correctly...  or ask the hordes of stupidly standing there people with a big "?" on their shirts in the metro station.  I think they're there to help you with questions like this (in addition to standing there looking helpless).</description>
		<content:encoded><![CDATA[<p>@ Just a Metro User</p>
<p>As far as I know (and as far as I read), when you pass your Opus card in a reader, you have an hour after that to take a transfer without the system charging you another time.  It&#8217;s automatic.  So, if you take the bus after taking the metro, and you beep, it&#8217;s not supposed to cost you anything.</p>
<p>But anyway, try it one time, and look at the screen where it says how many charges you have&#8230;  then you&#8217;ll be sure if it works correctly&#8230;  or ask the hordes of stupidly standing there people with a big &#8220;?&#8221; on their shirts in the metro station.  I think they&#8217;re there to help you with questions like this (in addition to standing there looking helpless).</p>
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		<title>By: Jean Naimard</title>
		<link>http://blog.fagstein.com/2008/08/06/stm-fare-card-problems/#comment-38343</link>
		<dc:creator>Jean Naimard</dc:creator>
		<pubDate>Thu, 21 Aug 2008 08:53:24 +0000</pubDate>
		<guid isPermaLink="false">http://blog.fagstein.com/?p=2222#comment-38343</guid>
		<description>The new tickets/cards are implementing a honour-fare collection system, much like in Europe. The “new” fare inspectors (actually, old Métro security guards) will roam the system and ask people at random to show their validated tickets or cards (they will have electronic card readers), and anyone who fails will be ticketed.

The law was actually quietly changed a few years ago to allow this totally new modus operandi. Well, it’s not THAT totally new, as the system has been in use on AMT commuter trains for the last decade.

Another interesting tid-bit is that the law was also changed to give the status of “peace officer” to ticket inspectors; as a matter of fact, on the transit property (but nowhere else) they are deemed to be police officers with the same, er…, “privileges”.

The theory behind all that, of course, is to curb fraud, estimated at about $16 million per annum. But don’t worry, the new fare collection system won’t mean that fares will decrease…

* * *

In many cities where such smart cards were introduced lately, the cards have been cracked and some technically savvy people have been able to get free rides.

How long will it take for Montréal to be cracked???</description>
		<content:encoded><![CDATA[<p>The new tickets/cards are implementing a honour-fare collection system, much like in Europe. The “new” fare inspectors (actually, old Métro security guards) will roam the system and ask people at random to show their validated tickets or cards (they will have electronic card readers), and anyone who fails will be ticketed.</p>
<p>The law was actually quietly changed a few years ago to allow this totally new modus operandi. Well, it’s not THAT totally new, as the system has been in use on AMT commuter trains for the last decade.</p>
<p>Another interesting tid-bit is that the law was also changed to give the status of “peace officer” to ticket inspectors; as a matter of fact, on the transit property (but nowhere else) they are deemed to be police officers with the same, er…, “privileges”.</p>
<p>The theory behind all that, of course, is to curb fraud, estimated at about $16 million per annum. But don’t worry, the new fare collection system won’t mean that fares will decrease…</p>
<p>* * *</p>
<p>In many cities where such smart cards were introduced lately, the cards have been cracked and some technically savvy people have been able to get free rides.</p>
<p>How long will it take for Montréal to be cracked???</p>
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		<title>By: Just a metro user</title>
		<link>http://blog.fagstein.com/2008/08/06/stm-fare-card-problems/#comment-38333</link>
		<dc:creator>Just a metro user</dc:creator>
		<pubDate>Thu, 21 Aug 2008 07:17:10 +0000</pubDate>
		<guid isPermaLink="false">http://blog.fagstein.com/?p=2222#comment-38333</guid>
		<description>I have an interesting questing which I have tried to ghet explained to me, but no one answered it for me yet. Perhaps I am missing something, or just don't understand...

If I use my OPUS card to enter the subway, no problem, I insert my card, "Bip, Bop, Beep" as they say, and I enter thr turnstile, and a fare is deducted from the card, HOWEVER, I do not recieve a transfer (apparently none is necessary?) But my question is this... After I paid my fare, what happens if I then insert my OPUS card on the bus at my destination transfer point? Does it know I already paid my fare or does it deduct a second fare?

Since I am not sure, I don't want to loose money by paying double fares when I transfer, I always take a paper transfer from the machine before I get on the metro, but this seems pointless to me when the technology is already in place to avoid this.  

Can anyone answer this?</description>
		<content:encoded><![CDATA[<p>I have an interesting questing which I have tried to ghet explained to me, but no one answered it for me yet. Perhaps I am missing something, or just don&#8217;t understand&#8230;</p>
<p>If I use my OPUS card to enter the subway, no problem, I insert my card, &#8220;Bip, Bop, Beep&#8221; as they say, and I enter thr turnstile, and a fare is deducted from the card, HOWEVER, I do not recieve a transfer (apparently none is necessary?) But my question is this&#8230; After I paid my fare, what happens if I then insert my OPUS card on the bus at my destination transfer point? Does it know I already paid my fare or does it deduct a second fare?</p>
<p>Since I am not sure, I don&#8217;t want to loose money by paying double fares when I transfer, I always take a paper transfer from the machine before I get on the metro, but this seems pointless to me when the technology is already in place to avoid this.  </p>
<p>Can anyone answer this?</p>
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		<title>By: Jeremy</title>
		<link>http://blog.fagstein.com/2008/08/06/stm-fare-card-problems/#comment-37733</link>
		<dc:creator>Jeremy</dc:creator>
		<pubDate>Mon, 11 Aug 2008 19:23:20 +0000</pubDate>
		<guid isPermaLink="false">http://blog.fagstein.com/?p=2222#comment-37733</guid>
		<description>Oh yeah.  The bus machines and metro machines read the transfer cards on the opposite sides.  IE: You put the card in face down for the bus, but face up at the metro (or vicaversa).</description>
		<content:encoded><![CDATA[<p>Oh yeah.  The bus machines and metro machines read the transfer cards on the opposite sides.  IE: You put the card in face down for the bus, but face up at the metro (or vicaversa).</p>
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		<title>By: Jeremy</title>
		<link>http://blog.fagstein.com/2008/08/06/stm-fare-card-problems/#comment-37730</link>
		<dc:creator>Jeremy</dc:creator>
		<pubDate>Mon, 11 Aug 2008 18:50:14 +0000</pubDate>
		<guid isPermaLink="false">http://blog.fagstein.com/?p=2222#comment-37730</guid>
		<description>When someone who doesn't understand the system is in front of you in line, you being impatiently trying to get to the coming train, one of these STM "helper" people will come over and tell you to stand at least 3 feet back from the machine, since it won't work if you're close... Insanity..  

So here's a major flaw, you have to stand a certain distance away from the gate while you put the card into the machine.  How dumb is that?!

I know the "helpers" are there to help, but they just slow down the the people "in the know".  I feel like a running back trying to avoid their tackles.

Also, someone mentioned the size of these things are like credit cards... they're actually larger, they don't fit into my wallet without folding.  Whomever decided on the dimensions DROPPED THE BALL, BIG TIME.

stmsucks.qc.ca  --- please, someone register it!  with a few ad sponsorships your site will be a huge success.</description>
		<content:encoded><![CDATA[<p>When someone who doesn&#8217;t understand the system is in front of you in line, you being impatiently trying to get to the coming train, one of these STM &#8220;helper&#8221; people will come over and tell you to stand at least 3 feet back from the machine, since it won&#8217;t work if you&#8217;re close&#8230; Insanity..  </p>
<p>So here&#8217;s a major flaw, you have to stand a certain distance away from the gate while you put the card into the machine.  How dumb is that?!</p>
<p>I know the &#8220;helpers&#8221; are there to help, but they just slow down the the people &#8220;in the know&#8221;.  I feel like a running back trying to avoid their tackles.</p>
<p>Also, someone mentioned the size of these things are like credit cards&#8230; they&#8217;re actually larger, they don&#8217;t fit into my wallet without folding.  Whomever decided on the dimensions DROPPED THE BALL, BIG TIME.</p>
<p>stmsucks.qc.ca  &#8212; please, someone register it!  with a few ad sponsorships your site will be a huge success.</p>
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		<title>By: James</title>
		<link>http://blog.fagstein.com/2008/08/06/stm-fare-card-problems/#comment-37588</link>
		<dc:creator>James</dc:creator>
		<pubDate>Sat, 09 Aug 2008 09:13:02 +0000</pubDate>
		<guid isPermaLink="false">http://blog.fagstein.com/?p=2222#comment-37588</guid>
		<description>It must be more than ten years since I made a trip to Russia, but in Moscow I observed one of the simplest and most successful token/gate systems on a public transit network.

It may have changed since then, but at that time all the gates at metro stations were left open by default. Small plastic tokens could be bought and one should be deposited before entering the turnstile. Failure to deposit a token in the temptingly open turnstile would cause it to slam shut. Against your knees. Very Soviet, I felt.</description>
		<content:encoded><![CDATA[<p>It must be more than ten years since I made a trip to Russia, but in Moscow I observed one of the simplest and most successful token/gate systems on a public transit network.</p>
<p>It may have changed since then, but at that time all the gates at metro stations were left open by default. Small plastic tokens could be bought and one should be deposited before entering the turnstile. Failure to deposit a token in the temptingly open turnstile would cause it to slam shut. Against your knees. Very Soviet, I felt.</p>
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		<title>By: Fel-X</title>
		<link>http://blog.fagstein.com/2008/08/06/stm-fare-card-problems/#comment-37535</link>
		<dc:creator>Fel-X</dc:creator>
		<pubDate>Fri, 08 Aug 2008 06:59:47 +0000</pubDate>
		<guid isPermaLink="false">http://blog.fagstein.com/?p=2222#comment-37535</guid>
		<description>I'm with you, those stupid cards are the worst thing ever.  I even wrote a blog post on that and officially named those cards "Carte de Crotte":  
http://calepinsfelix.blogspot.com/2008/07/la-stm-ou-comment-gcher-une-formule.html

The first time I used la Carte de Crotte in a bus, I was kinda humiliated by the driver, too, who treated me like if I was a retard or a child, overhelping me with a sarcastic voice.  It's fun when they start a new system, that the people are always so "happy" to help you understand it.

You can read it here:
http://calepinsfelix.blogspot.com/2008/07/pter-ma-bulle.html

By the way, nice work with your blog and it's great that you follow Global Quebec's evolution in the art of lying to their viewers.</description>
		<content:encoded><![CDATA[<p>I&#8217;m with you, those stupid cards are the worst thing ever.  I even wrote a blog post on that and officially named those cards &#8220;Carte de Crotte&#8221;:<br />
<a href="http://calepinsfelix.blogspot.com/2008/07/la-stm-ou-comment-gcher-une-formule.html" rel="nofollow">http://calepinsfelix.blogspot.com/2008/07/la-stm-ou-comment-gcher-une-formule.html</a></p>
<p>The first time I used la Carte de Crotte in a bus, I was kinda humiliated by the driver, too, who treated me like if I was a retard or a child, overhelping me with a sarcastic voice.  It&#8217;s fun when they start a new system, that the people are always so &#8220;happy&#8221; to help you understand it.</p>
<p>You can read it here:<br />
<a href="http://calepinsfelix.blogspot.com/2008/07/pter-ma-bulle.html" rel="nofollow">http://calepinsfelix.blogspot.com/2008/07/pter-ma-bulle.html</a></p>
<p>By the way, nice work with your blog and it&#8217;s great that you follow Global Quebec&#8217;s evolution in the art of lying to their viewers.</p>
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		<title>By: Fred</title>
		<link>http://blog.fagstein.com/2008/08/06/stm-fare-card-problems/#comment-37496</link>
		<dc:creator>Fred</dc:creator>
		<pubDate>Thu, 07 Aug 2008 15:21:29 +0000</pubDate>
		<guid isPermaLink="false">http://blog.fagstein.com/?p=2222#comment-37496</guid>
		<description>How about the fact that the transfer/proof of payment card doesn't have an expiry time on it?  This can be very confusing to tourists and even regular travelers.  You have to KNOW that it's good for 90 minutes.</description>
		<content:encoded><![CDATA[<p>How about the fact that the transfer/proof of payment card doesn&#8217;t have an expiry time on it?  This can be very confusing to tourists and even regular travelers.  You have to KNOW that it&#8217;s good for 90 minutes.</p>
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		<title>By: gerard</title>
		<link>http://blog.fagstein.com/2008/08/06/stm-fare-card-problems/#comment-37486</link>
		<dc:creator>gerard</dc:creator>
		<pubDate>Thu, 07 Aug 2008 11:23:35 +0000</pubDate>
		<guid isPermaLink="false">http://blog.fagstein.com/?p=2222#comment-37486</guid>
		<description>I second that - outstanding summary! I really think the STM truly does not know what they're doing....one of my peeves with the new card is their size: where a strip of the old tickets could easily be folded and tucked into a side pocket, 6 of these new cards are now so bulky!! They're credit card size, and 6 of them together in my wallet actually takes up more space....</description>
		<content:encoded><![CDATA[<p>I second that - outstanding summary! I really think the STM truly does not know what they&#8217;re doing&#8230;.one of my peeves with the new card is their size: where a strip of the old tickets could easily be folded and tucked into a side pocket, 6 of these new cards are now so bulky!! They&#8217;re credit card size, and 6 of them together in my wallet actually takes up more space&#8230;.</p>
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		<title>By: Jonathan</title>
		<link>http://blog.fagstein.com/2008/08/06/stm-fare-card-problems/#comment-37478</link>
		<dc:creator>Jonathan</dc:creator>
		<pubDate>Thu, 07 Aug 2008 05:38:05 +0000</pubDate>
		<guid isPermaLink="false">http://blog.fagstein.com/?p=2222#comment-37478</guid>
		<description>De mon côté, ce sont véritablement les aspects environnemental et pratique qui me gossent sérieusement.


La carte magnétique à 6 passages, je l'adorais. Grosse comme quatre anciens tickets, plus besoin de correspondance, correspondance valide pendant 120 minutes, moins de place dans mon portefeuille, génial.

Là, c'est six grosses cartes qui prennent la place de l'équivalent d'une carte de crédit en épaisseur dans mon portefeuille, c'est donc 4 fois plus de papier que les petits tickets d'autrefois, sans compter les légers désavantages du nouveau système, comme le temps de lecture plus long, particulièrement dans les autobus... Dommage!


Après avoir été à Berlin, où le transport est libre, mais où les contrôleurs à bord des trains pullullent, je me demande pourquoi on n'a pas ce genre de système ici. Avec des amendes significatives pour ceux qui n'ont pas leur titre de transport lorsque les contrôleurs passent, et en informatisant la totalité du paiement de titre de transport, on serait véritablement en business. Et y'en aurait pu, de retard aux barrières. Parce qu'il n'y aurait plus de barrières...</description>
		<content:encoded><![CDATA[<p>De mon côté, ce sont véritablement les aspects environnemental et pratique qui me gossent sérieusement.</p>
<p>La carte magnétique à 6 passages, je l&#8217;adorais. Grosse comme quatre anciens tickets, plus besoin de correspondance, correspondance valide pendant 120 minutes, moins de place dans mon portefeuille, génial.</p>
<p>Là, c&#8217;est six grosses cartes qui prennent la place de l&#8217;équivalent d&#8217;une carte de crédit en épaisseur dans mon portefeuille, c&#8217;est donc 4 fois plus de papier que les petits tickets d&#8217;autrefois, sans compter les légers désavantages du nouveau système, comme le temps de lecture plus long, particulièrement dans les autobus&#8230; Dommage!</p>
<p>Après avoir été à Berlin, où le transport est libre, mais où les contrôleurs à bord des trains pullullent, je me demande pourquoi on n&#8217;a pas ce genre de système ici. Avec des amendes significatives pour ceux qui n&#8217;ont pas leur titre de transport lorsque les contrôleurs passent, et en informatisant la totalité du paiement de titre de transport, on serait véritablement en business. Et y&#8217;en aurait pu, de retard aux barrières. Parce qu&#8217;il n&#8217;y aurait plus de barrières&#8230;</p>
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		<title>By: Shawn</title>
		<link>http://blog.fagstein.com/2008/08/06/stm-fare-card-problems/#comment-37467</link>
		<dc:creator>Shawn</dc:creator>
		<pubDate>Thu, 07 Aug 2008 00:52:38 +0000</pubDate>
		<guid isPermaLink="false">http://blog.fagstein.com/?p=2222#comment-37467</guid>
		<description>Yeah, far from feeling like I'm missing anything, I'm beginning to feel like a VIP with some kind of all-access backstage pass, as I flash my old-style bus card. No feeding, no waiting, no verification. Just a respectful nod from the driver as I pass by. I'm special. Even the STM can see that.</description>
		<content:encoded><![CDATA[<p>Yeah, far from feeling like I&#8217;m missing anything, I&#8217;m beginning to feel like a VIP with some kind of all-access backstage pass, as I flash my old-style bus card. No feeding, no waiting, no verification. Just a respectful nod from the driver as I pass by. I&#8217;m special. Even the STM can see that.</p>
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		<title>By: Edna</title>
		<link>http://blog.fagstein.com/2008/08/06/stm-fare-card-problems/#comment-37466</link>
		<dc:creator>Edna</dc:creator>
		<pubDate>Thu, 07 Aug 2008 00:51:17 +0000</pubDate>
		<guid isPermaLink="false">http://blog.fagstein.com/?p=2222#comment-37466</guid>
		<description>New York's Metrocard is brilliant (and simple, as Shawn says). You put on as much cash as you like (buy one fare or 12 or 32.6), and every time you swipe it, you get a nice quick readout letting you know how much cash is left. The card is good for a year and it's sturdy enough to last that long.</description>
		<content:encoded><![CDATA[<p>New York&#8217;s Metrocard is brilliant (and simple, as Shawn says). You put on as much cash as you like (buy one fare or 12 or 32.6), and every time you swipe it, you get a nice quick readout letting you know how much cash is left. The card is good for a year and it&#8217;s sturdy enough to last that long.</p>
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		<title>By: Brian Foster</title>
		<link>http://blog.fagstein.com/2008/08/06/stm-fare-card-problems/#comment-37464</link>
		<dc:creator>Brian Foster</dc:creator>
		<pubDate>Wed, 06 Aug 2008 23:20:27 +0000</pubDate>
		<guid isPermaLink="false">http://blog.fagstein.com/?p=2222#comment-37464</guid>
		<description>I agree with V. Ong-Stephen of setting up an STM Sucks website. This transit corporation is an embarrassment. It is poorly run and maintained. Why adopt outdated technologies? Can't those fare collector boxes accept more than one coin at a time? When depositing a traditional bus ticket into a fare collector box, does it actually validate it? I don't hear a beep nor see any green light. :)

I'll continue to use the traditional bus pass as long as they offer it.</description>
		<content:encoded><![CDATA[<p>I agree with V. Ong-Stephen of setting up an STM Sucks website. This transit corporation is an embarrassment. It is poorly run and maintained. Why adopt outdated technologies? Can&#8217;t those fare collector boxes accept more than one coin at a time? When depositing a traditional bus ticket into a fare collector box, does it actually validate it? I don&#8217;t hear a beep nor see any green light. :)</p>
<p>I&#8217;ll continue to use the traditional bus pass as long as they offer it.</p>
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		<title>By: Omi-san</title>
		<link>http://blog.fagstein.com/2008/08/06/stm-fare-card-problems/#comment-37458</link>
		<dc:creator>Omi-san</dc:creator>
		<pubDate>Wed, 06 Aug 2008 20:54:05 +0000</pubDate>
		<guid isPermaLink="false">http://blog.fagstein.com/?p=2222#comment-37458</guid>
		<description>Why didn't they switch to the new system once and for all? Whenever I buy tickets, I sometime get the old purple ones, and other times I get 6 news cards or one card which is worth 6.

I'm still waiting for the  STM explaination of how the new system will stop users who don't pay.</description>
		<content:encoded><![CDATA[<p>Why didn&#8217;t they switch to the new system once and for all? Whenever I buy tickets, I sometime get the old purple ones, and other times I get 6 news cards or one card which is worth 6.</p>
<p>I&#8217;m still waiting for the  STM explaination of how the new system will stop users who don&#8217;t pay.</p>
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		<title>By: Vahan</title>
		<link>http://blog.fagstein.com/2008/08/06/stm-fare-card-problems/#comment-37454</link>
		<dc:creator>Vahan</dc:creator>
		<pubDate>Wed, 06 Aug 2008 19:47:32 +0000</pubDate>
		<guid isPermaLink="false">http://blog.fagstein.com/?p=2222#comment-37454</guid>
		<description>Idiots a running the STM. The drivers are stuck with stupid people in suits making decisions. This whole new system is gumming up the flow. We all have to wait outside the bus until the card of the person in front of us is sucked into the machine, read,printed with a time stamp and spat (past tense of spit of course) back out. This reminds me of that debit/checking account card commercial, where everyone is using the card at a coffee shop until someone screws everything up when they decide to use cash. Well this whole contraption is like that person paying cash, everyone gum's up the works, even when the Opus card is used. The user has to touch the sensor and wait for the green light. Very efficient. This is going to be great when we all wait outside at -30 while the machine works. Whoever decided on this should be hung out to dry. Maybe we could beat them like a pinata and warm ourselves in the winter when they burst and expel body heat. Grossssss.</description>
		<content:encoded><![CDATA[<p>Idiots a running the STM. The drivers are stuck with stupid people in suits making decisions. This whole new system is gumming up the flow. We all have to wait outside the bus until the card of the person in front of us is sucked into the machine, read,printed with a time stamp and spat (past tense of spit of course) back out. This reminds me of that debit/checking account card commercial, where everyone is using the card at a coffee shop until someone screws everything up when they decide to use cash. Well this whole contraption is like that person paying cash, everyone gum&#8217;s up the works, even when the Opus card is used. The user has to touch the sensor and wait for the green light. Very efficient. This is going to be great when we all wait outside at -30 while the machine works. Whoever decided on this should be hung out to dry. Maybe we could beat them like a pinata and warm ourselves in the winter when they burst and expel body heat. Grossssss.</p>
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		<title>By: Karine</title>
		<link>http://blog.fagstein.com/2008/08/06/stm-fare-card-problems/#comment-37452</link>
		<dc:creator>Karine</dc:creator>
		<pubDate>Wed, 06 Aug 2008 18:34:38 +0000</pubDate>
		<guid isPermaLink="false">http://blog.fagstein.com/?p=2222#comment-37452</guid>
		<description>All this is is bad communication. The STM shouldn't have, months in advance, doing ads on the radio, TV and "affichage" to explain to people how the new fare cards would work. Those of us who have travelled some would have figured it out but obvious not everyone is that savvy. I remember the metro people handing out pamphlets when they were issuing the new card but I wonder who took the time to read them. I say scrap the cards all together and stick with the Opus card for everything from single to monthly fare.</description>
		<content:encoded><![CDATA[<p>All this is is bad communication. The STM shouldn&#8217;t have, months in advance, doing ads on the radio, TV and &#8220;affichage&#8221; to explain to people how the new fare cards would work. Those of us who have travelled some would have figured it out but obvious not everyone is that savvy. I remember the metro people handing out pamphlets when they were issuing the new card but I wonder who took the time to read them. I say scrap the cards all together and stick with the Opus card for everything from single to monthly fare.</p>
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		<title>By: Shawn</title>
		<link>http://blog.fagstein.com/2008/08/06/stm-fare-card-problems/#comment-37444</link>
		<dc:creator>Shawn</dc:creator>
		<pubDate>Wed, 06 Aug 2008 15:43:23 +0000</pubDate>
		<guid isPermaLink="false">http://blog.fagstein.com/?p=2222#comment-37444</guid>
		<description>Outstanding summary. I haven't transitioned from the old plastic monthly pass yet, so a lot of this is news to me. 

I had no idea the read-out out fails to inform the user what has been charged to the card or how many rides remain. This is basic info, and a central feature of New York's simpler, superior Metrocard. 

What a mess.</description>
		<content:encoded><![CDATA[<p>Outstanding summary. I haven&#8217;t transitioned from the old plastic monthly pass yet, so a lot of this is news to me. </p>
<p>I had no idea the read-out out fails to inform the user what has been charged to the card or how many rides remain. This is basic info, and a central feature of New York&#8217;s simpler, superior Metrocard. </p>
<p>What a mess.</p>
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