<?xml version="1.0" encoding="UTF-8"?><rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
		>
<channel>
	<title>Comments on: Customer support in three letters</title>
	<atom:link href="http://blog.fagstein.com/2008/12/02/pos-customer-support-agent/feed/" rel="self" type="application/rss+xml" />
	<link>http://blog.fagstein.com/2008/12/02/pos-customer-support-agent/</link>
	<description>Can you think of a better name?</description>
	<lastBuildDate>Fri, 10 Feb 2012 20:25:08 +0000</lastBuildDate>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
	<generator>http://wordpress.org/?v=3.3.1</generator>
	<item>
		<title>By: Jennyb</title>
		<link>http://blog.fagstein.com/2008/12/02/pos-customer-support-agent/comment-page-1/#comment-53210</link>
		<dc:creator>Jennyb</dc:creator>
		<pubDate>Wed, 03 Dec 2008 12:43:29 +0000</pubDate>
		<guid isPermaLink="false">http://blog.fagstein.com/?p=3295#comment-53210</guid>
		<description>I&#039;ve worked in telecoms a while back and the system had an abreviation fo &quot;follow-up&quot; and yes, it was F-U.</description>
		<content:encoded><![CDATA[<p>I've worked in telecoms a while back and the system had an abreviation fo "follow-up" and yes, it was F-U.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Denis Canuel</title>
		<link>http://blog.fagstein.com/2008/12/02/pos-customer-support-agent/comment-page-1/#comment-53111</link>
		<dc:creator>Denis Canuel</dc:creator>
		<pubDate>Tue, 02 Dec 2008 20:14:10 +0000</pubDate>
		<guid isPermaLink="false">http://blog.fagstein.com/?p=3295#comment-53111</guid>
		<description>Same goes with POC (Proof of concept) in the software development world. It often turns out to be nothing more than a POC (piece of crap) in the end.</description>
		<content:encoded><![CDATA[<p>Same goes with POC (Proof of concept) in the software development world. It often turns out to be nothing more than a POC (piece of crap) in the end.</p>
]]></content:encoded>
	</item>
</channel>
</rss>

