Monthly Archives: May 2009

About those escalator pictograms

The Laval police department is stubbornly standing by its officers who arrested and ticketed a woman for not holding an escalator handrail and having the gall to protest when they demanded she do so. This action caused outrage that is still giving Patrick Lagacé column ideas.

The argument for the police isn't logically wrong. The STM's bylaws require people to obey pictograms and there is a pictogram telling people to hold handrails. The fine issued wasn't excessive legally.

But there's a reason why courts are run by human judges: laws must be interpreted through the filter of common sense.

For example, if we posit that escalator pictograms must be always followed to the letter, what to make of this:

Pictograms on the moving carpet at Beaudry metro

Pictograms on the moving carpet at Beaudry metro

So strollers have to be held in front of you.

But strollers are prohibited.

Perhaps this is why the STM doesn't ticket people routinely for ignoring these warnings. Even they don't take them seriously.

Canwest: Still here

Everyone expected there would be yet another extension in the Canwest interest payment saga, but the company that signs my paycheques also announced it has gotten another $175 million in financing, which is a good thing I think.

The reports from Reuters, the Globe and Mail, CBC, Canadian Press and the Financial Post use the same long business terms as the press release, like "senior secured revolving asset-based loan facility", but from what my business-challenged mind can gather, there's another deadline coming on June 15, when the company has to present a restructuring plan.

Pause Kit-Kat du matin qui commence bien

Ah, Montréal-Matin...

CBC funeral lacks names to mourn

I'm horrible at crowd estimates. Guess for yourself how many people turned out.

I'm horrible at crowd estimates. Guess for yourself how many people turned out.

Tuesday was the day the CBC was supposed to announce which of its employees it was going to lay off. The SCRC, which represents CBC and Radio-Canada employees in Quebec and Moncton, planned for a day of mourning at noon to draw attention to those names.

Unfortunately, the CBC made no such announcement, and the people who turned out still don't know who's being fired and who's being kept on, even though the corporation has already started the process of laying people off.

UPDATE: CBC says 180 people will get the pink slip on May 27 and 28.

Read More »

Dear editor, it’s me again

Patrick Lagacé has some numbers from Influence Communication about letters to the editor, and which Quebecers get their letters published most often: Sylvio Le Blanc and Jeannot Vachon.

The study also shows The Gazette prints more letters to the editor than any other publication, and more than 60% more than the next-largest, Le Soleil. The paper prints a handful of letters every day, and last year redesigned its opinion section to give more space to letters (and less space to editorials).

UPDATE: Lagacé has a response from Vachon.

Nelson Dumais and Cyberpresse need to stand up for integrity

A few weeks ago, Cyberpresse technology blogger Nelson Dumais had a curious post on his blog attacking the Quebec Press Council. It seems the Conseil de presse du Québec had issued a decision which blamed him for accepting free trips, a violation of the council's code of ethics.

The situation is somewhat nuanced, so let me explain:

The council only acts based on complaints. In this case, a reader who has a beef with Dumais accused him of being biased in favour of corporate software and against free software, because of these free junkets he went on. The complainant also accuses Dumais of censoring his comments on Dumais's blog. The council rejected both of these complaints, failing to find any bias in Dumais's work and ruling that Dumais has the authority to moderate his blog as he sees fit.

But the council did give Dumais a slap on the wrist for accepting free travel sponsored by the companies he writes about, without fully disclosing the trips to his readers. He hasn't hidden the fact that he gets these trips for free, he even wrote a blog post about it in 2006, but since not all readers will have seen that post, he should disclose it whenever there might be a conflict of interest.

Paid travel is listed as an example in the council's section on responsibilities of the press to avoid conflicts of interest:

Preventing Conflicts of Interest

The Press Council recommends that media enterprises develop clear policies to prevent and deal with conflict of interest situations. Those policies should apply both to reporters and opinion writers. All situations that risk compromising the independence and impartiality of journalists should be addressed. Examples include paid travel, privileges and gifts, as well as awards and prizes offered by any group whose main purpose is to promote something other than journalism.

It acknowledges that there might be exceptions (reporting from war zones or other far-off places where commercial travel is unfeasible), but that there must be full disclosure in those situations.

Of course, these are all guidelines. The council has no official power. It cannot fine or discipline journalists for violations, and participation in the council is optional.

So a body with no power has mostly cleared Dumais of wrongdoing, only saying that he should disclose where the companies he writes about give him free travel to their junkets. Simple, right?

Obviously not, because Dumais is pissed. And I must be missing something, because most of his readers are too, and even fellow journalists.

Dumais's argument is also nuanced. First of all, he's not on staff at La Presse or Cyberpresse. He's a freelancer, which means he basically has to look after his own expenses.

He also trots out that well-worn of excuses that everybody else does it, so that makes it okay.

Finally, he adds that in no way have these junkets affected how he reports, and requiring disclosure on every piece he writes would give people the false impression that these companies are paying him for his opinion.

But none of these excuses justifies accepting all-expenses-paid trips from software companies, much less deciding not to disclose them fully.

First of all, as any ethics expert will tell you, it's not just about conflict of interest. It's about the appearance of conflict.

Second, if these junkets truly had absolutely no effect on how journalists report, they would not exist. These giant software companies aren't morons. They know if they give you free food and free travel, you're a lot more likely to talk about their product. There might not be any direct quid pro quo, but they know you're a lot more likely to say something positive about them. And if you have a reputation as someone who bashes the products promoted on these junkets, you won't be invited to them in the future.

Finally, Cyberpresse should not be exploiting freelancers as a way of getting around paying expenses. Dumais is right that if he billed Gesca for all these trips, he wouldn't be allowed to go on them anymore (an argument that makes it clear these trips are of value to him). But if we accept that journalists should not get free travel, then even freelancers should have their expenses paid for, no questions asked. This judgment is as much a stain on Gesca as it is on Dumais.

Dumais says he doesn't have a choice in this matter. That's bullshit. He can refuse these junkets. He just doesn't want to, and neither does Cyberpresse, because they both (indirectly) profit financially from them.

Dumais and Cyberpresse must put an immediate stop to this, and stand up for journalistic integrity. These junkets should be outright banned, Dumais's previous articles online should be edited to add disclosure statements to them, and a policy should be setup to ensure that freelancers do not feel they have to deal with their own expenses when they write original pieces for Gesca-owned properties. Other media organizations should follow suit with similar policies, including full disclosure of any gifts, sponsorships, favours or expenses paid for by companies seeking favourable coverage.

Someone must stand up for ethics, even if that means he stands alone.

If Frank Zampino is getting raked over the coals for accepting a yacht trip that he paid for, why should Nelson Dumais be allowed to accept trips that were provided for free? Do we expect stronger ethics in politicians than journalists?

Holding the handrail of justice

TENIR LA MAIN COURANTE

TENIR LA MAIN COURANTE

On behalf of the news media, I would like to extend a thank you to Bela Kosoian and Laval police.

Our jobs can be hard sometimes, and during these spring months, as everyone goes outside and tries out their BIXIs and stuff, it's hard to find something to be unequivocably outraged about.

But a Globe and Mail story came out on Saturday reported a woman was fined for not holding the handrail on an escalator (and not following police demands that she do so), and the need for outrage was obvious.

Reporters filed stories about her ordeal, photographers took pictures of a sad-faced woman holding a ticket in front of an escalator, columnists turned the outrage meter to 11 and bloggers just went ahead and called Laval police Nazis... repeatedly.

It even got some international attention in the "news of the weird" category, and a mention on Boing Boing, which was in turn Dugg.

For the benefit of those who haven't gotten the story emailed or Facebooked to them a thousand times already, here's what supposedly happened:

Kosoian, a 38-year-old student and mother, was heading down an escalator at the Montmorency metro station, and either ignored, didn't hear or didn't understand repeated instructions from a Laval police officer to hold the handrail. When she got to the bottom, she was handcuffed and issued two fines: One for not holding the handrail ($100) and another for obstruction ($320). Oh, and she also says there was OMGPOLICEBRUTALITY!!! because the handcuffs were too tight.

There's no specific provision in the STM's regulations that requires holding handrails on escalators, so a more general one was cited instead:

4. Dans ou sur un immeuble ou du matériel roulant, il est interdit à toute personne:

e) de désobéir à une directive ou un pictogramme, affiché par la Société;

Of course, the fine was excessive and the supposed infraction entirely benign (the escalator pictogram also prohibits strollers, a provision which is also routinely ignored). Even the STM said they don't fine people for such things.

Kosoian will probably win her case in court, if it isn't dropped outright by the prosecutor, especially after all this media coverage. Laval police, for their part, are justifying the actions of their officers, but that kind of blind loyalty is to be expected, especially where the officers were technically in the legal right to do what they did.

For next week, can we get a phone company who's abusing a grandmother by not letting her cancel her service?

Sharx: Canada’s credit hell

Sharx Pool Bar at Ste. Catherine and Guy

Sharx Pool Bar at Ste. Catherine and Guy

Sharx, a pool/bowling bar on Ste. Catherine St. W.,  has a reputation as an elegant, relaxing place to spend an evening and have fun with your friends. It's a perennial favourite in the Mirror's Best of Montreal under the "best pool hall" category, which it won again this year.

But thanks to an article in the New York Times on Sunday, it now has the additional honour of being the most credit-unfriendly place in Canada.

It's not Sharx's fault, but apparently, according to a study done in 2002 based off data from Canadian Tire credit cards, 47% of people who used their cards here missed a credit card payment over the next 12 months. That's higher than anywhere else in the country.

(Of course, this only applies to people who use Canadian Tire credit cards at Sharx. Perhaps those who use cash or bank-issued cards are more trustworthy with credit?)

Thankfully, such fine-tuned criticism of people's credit card histories isn't the norm (yet), because of concern from the industry that people might resent the companies knowing so much about them.

Especially when they can't always be trusted with that data.

Union to mourn as axe falls at CBC

Maison Radio-Canada

Maison Radio-Canada

"D-day for some..or maybe me" is how Ange-Aimée Woods describes the Facebook group she setup to spread the word about a "day or mourning" organized by her union. On Tuesday, the real brunt of those 800 job cuts hits as the corporation reveals a list of the positions deemed "redundant", and the employees it has decided it can live without.

The union, which as you can imagine is steadfast against this move, is planning an hour-long demonstration outside Maison Radio-Canada (corner René-Lévesque and Panet, metro Beaudry) at noon, in solidarity with those getting pink slips (who don't yet know who they are):

We are organizing a demonstration to mark this day of mourning.

We will be out on the sidewalk with our “redundant” colleagues, a callous classification of the employees who are the heart and soul of the CBC.

We will gather on René-Lévesque in front of the main entrance to the Maison de Radio-Canada at noon to show our colleagues that we stand with them and management that we don’t agree with sacrificing the next generation of employees for flashy equipment. Senior management likes to say that the CBC’s most valuable asset is its people.

Let’s counter their cynicism with our most valuable asset: our solidarity and our voices.

Montreal Geography Trivia No. 36

Montreal Geography Trivia No. 36

Where is this and what is its purpose?

UPDATE: Karine gets it right below, it's a sound barrier along Autoroute 25. Specifically, along Currateau St., whose homes unfortunately face this eyesore in exchange for some auditory peace.