Tag Archives: bad ideas

Front-seat driver

A woman sits on the bus driver's armrest greeting passengers

Maybe I'm being a bit of a prude, and insufficiently open-minded. And I know it can get boring when you're driving a bus late at night.

But it just seems somewhat ... inappropriate to have someone sitting with you in the driver's seat as you're driving the bus. Not only does it look rather unprofessional when people start to board the bus, but I'm pretty sure the people who tested the bus for safety don't recommend people sit there.

There's a seat right by the front door, and at this particular moment it's unoccupied. Maybe you can sit there instead. Don't worry, your conversation shouldn't suffer.

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He’s like Hitler, get it?

The Lyndon Larouche campaign uses subtlety and rational reasoning

And here you thought it was only in the United States that you could find the crazies.

Sure, Hitler killed millions of Jews and all, but Obama told NASA they couldn't send people to the moon again! IT'S THE SAME THING, PEOPLE!

A Moving Day trash tip

Papers left for trash on Moving Day

A little late for this year, obviously, but next time, it's probably best not to leave government documents with your personal information all over them out on the curb.

In fact, this applies whether or not you're moving.

Listen to Le Devoir (or, you know, don’t)

As part of its centennial celebrations, Le Devoir invited Hexagram to record audio from their newsroom. You can listen to a four-minute clip of it on their website.

But as much as I'm fascinated with the minutiae of the inner workings of the media, I'll recommend giving this one a pass. It's background noise, and there isn't much said. No screaming of "on tue la une!" or other newspaper clichés.

Newspaper newsrooms are, in fact, very quiet places. There are reporters on the phone with police or other sources, editors conferring with each other on matters important and trivial, and the usual office gossip during downtimes. But otherwise, it's quiet as reporters type their stories, and editors read and proofread.

Unless something crazy is happening, or you're in a meeting, there's just not anything interesting to listen to.

CHOM changes logo, pretends it’s more than that

CHOM's new logo

That's CHOM's new logo.

No, seriously.

No, seriously.

They launched it this morning, to great fanfare:

With PJ Stock joining the morning show this week (it will be "Chantal, PJ and Bad Pete"), it made sense to do it now. CHOM had risked being the only Montreal music station not undergoing a bullshit renaissance over the past year (see Mix 96, Q92, Énergie).

They made a big deal of it on the morning show, though I can't figure out what other than the logo is changing. The tagline is still "The Spirit of Rock", and it sounds like the music is still going to be the same (Pete Marier made a vague reference to "nicely tempoed rock and roll"). The press release makes mention of "more music" (sound familiar?), but gives little details. It lists three bands: 30 Seconds to MarsCavo and Shinedown (three bands I've never heard of) as examples of music that will "now strengthen the core of music that CHOM listeners love", whatever that means. Listening to their music just now, I can't say that makes me terribly optimistic.

But, it also reassures loyal CHOM listeners that Led Zeppelin, Black Sabbath, AC/DC, Pink Floyd and Metallica aren't going anywhere.

You can listen to their new audio branding here, which sounds pretty indistinguishable from their old branding if you ask me.

The logo

CHOM's old logos are everywhere, they're familiar, and they feel like the kinds of logos you'd find on a classic rock station:

CHOM's old bumper-sticker logo

With a 2002 redesign, it kept the red and black motif, even if it lost some of its charm. Still, it was clean and simple. Professional, even if a bit too corporate:

CHOM's most recent logo

This new monstrosity of a logo looks like it was cooked up by a 14-year-old in his basement using Adobe Illustrator. The black and orange seem to evoke a Harley Davidson-esque feel* (without being so similar that they'd get sued over it), but other than that there doesn't seem to be any reason behind it. Why orange? Why something that looks like an American highway sign? (Is it because Tom Cochrane's Life Is A Highway is going to be even more overplayed?) Why go overboard on the simulated gradients?

*UPDATE (Feb. 2): Apparently it's no coincidence. Their contest of the week involves giving out a Harley Davidson motorcycle.

Why is there nothing about this logo that makes me think of Montreal or rock music?

It's been compared to a U.S. hockey team's logo. I can't think of a worse insult.

If this is CHOM's "new baby", I'm just going to have to be brutally honest: It's a really ugly baby.

UPDATE (Feb. 11): Hour's Craig Silverman explains the new logo with comments from program director Daniel Tremblay (and quotes this blog post). Rue Frontenac also has a piece on CHOM's attempts to attract a younger audience.

Just give money, m’kay?

Mittens for Haiti!

I passed by this donation bin setup at Concordia for Haiti. In it, I saw bags with scarves, winter coats, and mittens.

I'm guessing they were from people who have never been to Haiti, and who aren't experts in meteorology. (Or, as someone comments below, hopefully for Haitian refugees coming here, which would save on shipping costs.)

The difficulty in getting supplies (particularly the right ones) to disaster zones is one of the reasons charities ask you to give money instead of stuff. A lot of stuff, unfortunately, is useless.

Hope for Haiti Now is on until 10 p.m. on CBC, CTV, Global, CityTV, ABC, NBC, CBS, Fox, Vermont Public Television, CNN, MuchMusic, MTV Canada, National Geographic Channel, WGN, WPIX and BET. Quebec's Ensemble pour Haïti airs on Radio-Canada, TVA, V, Télé-Québec, TV5, LCN, RDI, MusiMax and Musique Plus.

Remember if you're watching the U.S. special to donate to Canadian charities to take advantage of the government's donation matching program 1-877-51-HAITI or canadaforhaiti.com.

The Globe Ad Fail

Newspaper advertisements - both in print and online - often suffer from failure of context, where the ad seems inconsiderate next to specific kinds of news stories (usually bad ones).

In newspapers, it tends to happen because advertisers don't know what copy will appear next to their ads, and copy editors often (for good reason) don't know what ads will appear next to their copy. The most obvious example is an ad for an airline next to a story about a plane crash (which is why airlines regularly pull their ads after plane crashes, and editors are told not to put plane crash stories next to airline ads).

The Globe and Mail Jan. 20 Pages A8-A9

In today's Globe and Mail, American Express has one of those special-order ads, the ones with a weird shape that dominate pages without filling them, purposefully leaving holes for editorial copy so that readers' eyes will stay on the page.

The ad reads: "Tired of standing in line?" (or, more accurately, "Tired of standing in liiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiine?" - the lower-case "I"s like little stick figures weaving across the two-page spread), with a kicker that talks about travel (it doesn't say so explicitly, but the assumption is plane travel for a vacation).

You can probably figure out where this is going by now.

Two editorial holes appear on the page, and both contain news about Haiti. On the top, two standalone pictures from photographer Peter Powell of people struggling for survival. The headline reads: "Where food and water are worth fighting for". On the bottom, an article from Paul Koring about the overtaxed Port-au-Prince airport.

It's not just an ad fail, it's a huge, spectacular double fail filling a two-page spread in the middle of the A section of Canada's national newspaper. Making fun of standing in line is cute anywhere in a newspaper except next to a picture of starving Haitians beating each other up for the necessities of life. And having an ad about vacation travel works everywhere except next to a piece on how the airport is congested at the most awful place on the planet right now.

It's not like it was a massive coincidence that this stuff ended up on this page. Haiti coverage is all over this paper, and has been for the past week.

So, then, I have to ask: Did no one at American Express Canada (wow that's a silly name) think for a moment that the holes they left for editorial content might be filled by news from a disaster that's already a week old, and that such coverage might not play well with their campaign? Did no one in the Globe's advertising department put two and two together?

This is the risk you run when you book these kinds of ads, especially in the A section. Advertiser beware.

See also: Timothy Hunt, who points to a similar problem with a similar ad in another edition.

A study into Quebec media

Quebec culture minister Christine St-Pierre announced at the FPJQ conference that she has ordered a study be done on the future of media in Quebec. Dominique Payette, a professor at Université Laval and former journalist for Radio-Canada, has been put in charge of this study.

The scope seems to be pretty large, and could touch on everything from whether newspapers should be subsidized to whether the government should fund a news department at Télé-Québec. (My knee-jerk reaction to both would be "no".)

Although the situation in Quebec media is different from the rest of the world (some would say we're behind the times, which is a plus for newspapers and television networks), I don't know if it's so different that a study like this will bring any new insight into this debate that has already been over-analyzed by self-proclaimed experts all over the world.

More information at Le Devoir, Agence France-Presse (!) and Projet J, which has an interview with St-Pierre.

All your eggs in one Scribd

This blog post at the Globe and Mail is kind of funny.

It started off innocent enough: the Globe wanted to embed a part of the auditor-general's report into a news article, so it posted a chapter to a website called Scribd, which converts PDFs into embeddable Flash applications.

The auditor-general, however, apparently took exception to that move. It wasn't because of copyright infringement - the report is freely available on the AG's website. It was because, the office said, "On the Scribd website, it appears, or it makes it appear, that anyone using the document or accessing the document has an ability to adapt the content and use it in different ways."

Their concern was people altering the document, and potentially making others believe the alterations were genuine.

Setting aside for the moment the AG office's apparent misinterpretation of technology and the power people have to alter other people's Scribd documents, not to mention the fact that this in no way prevents people from forging AG reports (is this really a big issue? Is there a huge auditor-general-report counterfeiting industry out there I don't know about?), I suppose such a concern makes sense. And besides, all they were asking was to link to the report on the AG's website instead, a small accommodation.

The Globe initially relented, replacing their embedded Scribd document with a link to the PDF on the AG's website. But after the public (well, okay, noted copyright activist Michael Geist) objected, the Globe changed its mind and reposted the Scribd document.

The auditor-general, determined to push its case, then filed a copyright infringement claim with Scribd itself, and Scribd took the document down. The Globe responded by hosting a copy of the PDF on its server and pointing to that.

As Geist says, this is a clear case of government exploiting crown copyright against the media (unlike in the United States, government publications and works in Canada are subject to copyright, though it is rarely enforced). It also brings up questions about the Globe's editorial processes and the auditor-general's office wanting to control information.

But the last part of this story makes me wonder: Are we relying a bit too much on fly-by-night third-party free-as-in-beer services?

It's one thing to use Google Analytics or WordPress or Linux, but Scribd? Twitter? CoverItLive? These services are young, run mainly out of venture capital financing (instead of a sustainable business model), and there's no guarantee they won't just close up shop tomorrow, taking all our data with them. (And unlike Linux or WordPress, they're not open source, which means they control their software and your data.)

As the Scribd case showed the Globe, the service can unilaterally delete your data, and there's nothing you can do about it. Twitter has periodic outages that nobody can control, yet some have already turned Twitter into a mission-critical component of their business model.

Just because it's free - even to big media companies - doesn't mean it's a good idea.

CBC fee-for-carriage solution isn’t really one

The fee-for-carriage/local TV debate is over. The CBC has solved it. In was a stroke of absolute brilliance, the Mother Corp. has come up with a system that makes local broadcasters happy, reduces cable costs for consumers, and provides a fair system that doesn't threaten cable companies' profits.

Oh, and they solved the digital TV transition problem too.

Haha, just kidding. Their proposal does nothing of the sort.

On Tuesday, the CBC heralded a submission it made to the CRTC that "offers a solution to the issue of the affordability should a compensation regime for the value of local television signals be implemented."

I asked the CBC for a copy of this submission, and they kindly forwarded it to me. I've uploaded it here for you to read (PDF).

Here is the key part of the CBC's proposal (emphasis mine):

The CRTC should require cable and satellite companies to offer consumers a small, all Canadian basic package which would include all local television stations plus a few other licensed services.  The rate for this small basic package would not exceed a maximum rate established by the CRTC.  This would ensure the affordability of television service for all Canadians.

Consumers would be free to purchase – but would not be required to purchase – any additional services they may want that are not included in the small basic package.  The cable and satellite companies would negotiate with broadcasters to determine the compensation payable for the services they distribute – including the local television services in the basic package.  The CRTC would act as arbitrator in any situations where the parties could not agree.

The CBC explains how this would work in its "straightforward" three-step process:

First, the Commission would need to determine the services to be included in the streamlined basic package.

Second, the cable and satellite BDUs would have to negotiate wholesale rates with the programming services included in the new basic package – including the local television stations.  Commission arbitration would be available if the parties could not reach an agreement.

Third, the Commission would approve the proposed rate to be charged for this basic package.

Wait, hold on a second. Wasn't the entire point of "negotiation for value" that consumers would have the choice of what local television stations they would carry on cable? The CBC's proposal does away with that (what a surprise) and goes back to forcing the cable companies to carry their stations. It mentions that they would "negotiate wholesale rates", but what kind of negotiation can you have when the only response the cable and satellite companies can give is "yes"?

So this would go to "arbitration" in front of the CRTC. Which means the CRTC would simply set the rate for carrying local stations.

In other words, this is fee for carriage.

In fact, it goes beyond fee for carriage. Now the CRTC would set the price for basic cable as well, and say what channels can and can't be carried on it:

Cable and satellite BDUs would not be permitted to include any additional services in the basic package beyond those required by the Commission.

Surely they could throw in some freebies (like advertising channels) and nobody would get hurt.

The CBC's argument includes a lot of charts and data showing that cable and satellite companies are rolling in cash while broadcasters face certain doom. These things, of course, we knew already. It also brings up all the "save local TV" talking points, like how taxes aren't taxes:

It has become all too common in the Canadian communications environment for cable and satellite companies to disguise items on their consumers’ bills as government imposed retail taxes when they are not (e.g., “system access fee”, “government regulatory recovery fee”, “LPIF tax”, “CRTC LPIF Fee”).

While fee-for-carriage is still up in the air, the LPIF fee is a tax as much as the GST is. It's a mandatory percentage fee added to the total price of a service that's taken by the government. The fact that the CRTC says the cable companies should pay it instead of consumers is semantics at best.

It's not that I oppose the LPIF, or even fee-for-carriage, but don't get all bent out of shape because we call a tax a tax.

Cheap cable solves digital TV?

The submission also pretends to offer a solution to the digital TV transition. In addition to requiring many people across the country to modify or replace television sets that are up to half a century old, the transition will mean many Canadians in remote regions won't have access to free, over-the-air TV, because the broadcasters are too poor/cheap to replace the analog transmitters with digital ones.

I've already argued that this digital transition is completely unnecessary, and that goes double for remote areas with few television stations. But the CRTC is going ahead with it anyway, and in August 2011 will create a problem where none existed.

So what is the CBC proposing? Well, their argument is that cheap cable can replace free television:

While not everyone would choose to subscribe to such a service, those who did not would not be deciding on the basis of affordability.

If this sounds a bit familiar, it's because Bell thought up the same thing with cheap satellite. Both seem to ignore the fact that cheap is not free. Though it's unclear how much basic cable would cost under CBC's plan (I'm willing to guess it won't be much cheaper than it is now), it will still be infinitely larger than zero.

There's also another problem with this idea: The CRTC setting the rate for basic cable tips the economic scales, and reduces the incentive for entrepreneurs to enter the cable market, especially in remote areas where the economies of scale don't work out as well in their favour.

Perhaps the CRTC would set a different rate for big-market and small-market cable, but then it starts to get more complicated.

What is basic?

The CBC's submission is based on the premise that basic packages contain a bunch of channels that Canadians don't want and are being forced to pay for. It doesn't list them, nor does it list the channels it would want to keep.

To get some context, I looked at the channels that are included in my basic (digital) service through Videotron:

  • 10 broadcast stations:
    • CBFT (2, Radio-Canada)
    • CBMT (6, CBC)
    • CJOH (8, CTV Ottawa's retransmitter in Cornwall)
    • CFTM (10, TVA)
    • CFCF (12, CTV Montreal)
    • CIVM (17, Télé-Québec)
    • CFTU (29, Canal Savoir)
    • CFJP (35, V, ex-TQS)
    • CKMI (46 Global)
    • CJNT (62)
  • Three parliamentary channels:
    • Assemblée Nationale
    • CPAC (French)
    • CPAC (English)
  • Eight must-carry specialty networks
    • CBC News Network
    • RDI
    • The Accessible Channel
    • Aboriginal Peoples' Television Network
    • The Weather Network
    • MétéoMédia
    • Avis de recherche
    • TV5
  • Télé Achats (an advertising network that would be silly to demand subscriber fees)
  • VOX, Videotron's public access channel
  • Cable barkers, including the Canal Info Videotron (Channel 1), the video on demand barker channel and the Viewer's Choice / Canal Indigo barkers
  • GameTV
  • Local radio stations, Galaxie and other audio-only services

With the exception of GameTV and the advertising channels (which we're not charged for), these are all part of the basic service because the CRTC requires it to carry them.

So which of these channels would the CBC make discretionary? Surely not the parliamentary channels, nor the cable access channel, nor its own all-news channel.

Maybe I'm on the wrong track. For one thing, Videotron forces its customers to choose a package (either a theme package or an a-la-carte channel package) in addition to the basic service. This would stop under the CBC proposal.

On the satellite side, there's Bell TV, whose digital basic package includes, besides broadcast television stations and must-carry networks, the following:

  • Treehouse
  • W Network
  • CTV News Channel
  • Vision TV
  • Teletoon Retro
  • MTV Canada
  • The Shopping Channel

These would also be pulled from the basic package under the CRTC proposal.

There is also, of course, analog cable, in which everyone gets the same service. That includes more channels, including:

  • Vision TV
  • YTV
  • MuchMusic
  • TSN
  • CMT
  • VRAK.TV
  • MusiquePlus
  • RDS
  • Showcase
  • Bravo
  • Discovery Channel
  • W Network
  • Canal Vie
  • MusiMax
  • Canal D

But analog cable doesn't provide for discretionary channels, at least not on the level of digital.

Despite my criticisms, there's some merit to some of the CBC's proposal, specifically the creation of a basic package, whether on satellite, digital cable or analog cable. The practice of forcing people using digital services to add packages to basic lineups needs to stop.

But what the CBC is proposing is fee for carriage, and that's a tax. And it would do nothing to stop the cable and satellite oligopolies from further solidifying their hold on the market.