Tag Archives: CKMI

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Global Montreal’s Morning News: Work-in-progress, or technical train wreck?

Update: See my review of the show after a month here.

“If we do a good job, people will watch, and the show will last forever.”

That’s what Karen Macdonald, Global Montreal’s station manager, said during an interview on the first episode of Global Montreal Morning News, that aired on Jan. 28. She commented on the growing pains the show was experiencing, and its technical challenges. She mentioned “a few occasions when we’ve been a little bit slow to come back from commercial, but that’s the only problem we’ve had this morning.”

It gives the impression of a show that is largely successful but has the usual small wrinkles to iron out.

Unfortunately, the technical problems with Global Montreal Morning News are far bigger than mere wrinkles. In the eight episodes that have aired so far as I write this, there have been multiple instances of nothing happening for more than 30 seconds, one case where the show ended a full two minutes early and just showed contact information and a cityscape for that time, and countless examples of awkward pauses, mistimed cues, wrong audio, over/underexposure, drifting cameras, wrong graphics, incomplete graphics, and just about every other technical problem you can imagine.

And the frequency and severity of these technical problems isn’t going down.

There are two possible causes of this problem: too few people in the control room, or the people who are there aren’t sufficiently trained. There’s a strong argument for the second, since the people hired are all new to the software being used (and have limited control-room experience). But my suspicion is that the former is the real cause, and if so no amount of experience will fix it.

Global has sung the praises of Mosart, the automated control room technology that is allowing them to put this show on the air with only three people at the controls (a producer and two directors). But the lack of specialized functions like an audio technician or a graphics director or a robotic camera operator is immensely apparent. The technical staff are overloaded with work and it’s clear they’re desperately trying to catch up to live TV.

The technical problems are making the show look bad, and in particular the on-air staff, who have to deal with visuals that don’t appear or are incorrect, cues that never come through or awkward delays between the time they stop talking and the beginning of a commercial break, story package or cut to another camera.

I’d compile a best-of package, but (a) 30 seconds of black screen isn’t very interesting visually, (b) It’s too depressing, and (c) I’m holding out hope that they’ll eventually improve to the point where the show is watchable.

Instead, I’ll leave you with this example, taken from an episode of the second week of the show, to give you an idea what goes on the air on a regular basis:

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Global Montreal morning show will focus on community

UPDATE (Feb. 6): Read my review of the show’s first week and a half.

Global Montreal morning show cast, from left: Richard Dagenais, Jessica Laventure, Camille Ross

Global Montreal morning show cast, from left: Richard Dagenais, Jessica Laventure, Camille Ross

How do you compete with someone who outperforms you on budget, staff, technical resources, consumer loyalty and reputation? The short answer is you don’t.

As another ratings report comes out confirming CTV Montreal’s incredible dominance of the local TV news ratings, Global Montreal was doing its final rehearsals for a new morning show that launches on Monday. As Montreal doesn’t have a local morning show in English, it will have that market all to itself, at least until August when City starts up its morning show here.

But even with the million dollars a year that Shaw has promised this show to get it off the ground over the next five years, its resources are limited. Global Montreal has added only eight jobs for this show, on-air staff and technical people combined. It won’t have its own news team scouring the city for scoops (unless it steals reporters from the evening newscasts, which are already understaffed). It won’t look like Canada AM, which is still popular in Montreal.

Part of the station’s strategy for building an audience has been a focus on the anglophone community. In essence, it’s treating anglo Montreal as if it’s its own small town, going after the smaller stories that don’t make the same kinds of headlines.

That’s easier said than done, though. CTV’s news operation is still far larger, and Global can’t ignore the top stories of the day to indulge in community reporting. Global Montreal doesn’t have a sports department so it can’t really cover varsity sports. It doesn’t have the kinds of coverage of arts, entertainment and lifestyle stories that you’ll find on CTV News or even CBC News, so it has to be very picky about where it uses its resources, and its goal of making this the home of anglo Montrealers (rather than just an English-language newscast) is far from complete.

With a morning show, this community focus will become more apparent. The biggest aspect of this we know already is that the weather presenter, Jessica Laventure, will be doing her weather segments from a location on the West Island. This will plant the station’s flag there, allowing people to come by and interact with it, as well as show West Island residents watching from home that they’re close, at least geographically.

Will that be enough? We’ll see.

I sat down with the three stars of Morning News, and spoke with station manager Karen Macdonald and Global News chief Troy Reeb for a story that appears in Saturday’s Gazette previewing the show. Below are some additional things that didn’t make it in the story.

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| TV

TV ratings: Market still belongs to CTV

Fall 2013 TV ratings

Market share for 6pm weeknight newscasts among Montreal’s three English-language television stations

Its competitors might be expanding their local programming, but CTV Montreal isn’t exactly quaking in its boots. Ratings released this week by BBM Canada show CFCF with huge leads in its local newscasts in all time slots.

For the flagship newscast at 6pm, CTV has a 58% market share among adults, which not only puts it far ahead of its competitors, but means that there are more Montreal anglos watching CTV News at 6 than there are watching everything else on television combined during that hour. It’s hard to beat ratings like that. As I mention in a story in The Gazette, the local newscast has more viewers than even the most popular CTV primetime program, The Big Bang Theory.

CBC, the closest competitor, can barely be described as such. With a 5.5% share, it has one tenth of the viewers of CTV at 6. Global is even further behind with a 2% share and only 4,100 adult viewers, which I would describe as less than its previous numbers but that might have more to do with statistical error than an actual drop in audience (I’d also be comparing 18+ and 2+ audience, and might be missing the thousands of teenage viewers to Global Montreal’s newscast).

CTV’s dominance is also unshakable at noon (52% share), weekends at 6 (46% share) and late night (37% share).

CBC added weekend newscasts in 2012, and then later expanded the late-night newscast from 10 to 30 minutes. The Saturday 6pm newscast has a 5.3% share, comparable with its weeknight newscast. The late-night newscast has a 3.5% share.

If either station wants to seriously challenge CFCF for viewers, there’s still a very long road ahead for them.

The BBM numbers above represent measurements taken via written diaries on Oct. 18-31 and Nov. 8-21, 2012, during which all three stations’ newscasts presented special reports. The next measurement of local English television will be taken in February and March, and released on May 7. At that point we should have an idea of how Global’s new morning show is doing early on, and whether it has started eating away at the 41% market share held by Canada AM.

| Montreal, TV

Global Montreal morning show launches next Monday

Global Montreal's morning show cast: Camille Ross (left), Richard Dagenais (centre) and Jessica Laventure.

Global Montreal’s morning show cast: Camille Ross (left), Richard Dagenais (centre) and Jessica Laventure. (Global photo)

It’s official: Global Montreal’s new local morning show begins next Monday.

The three-hour show, from 6am to 9am weekdays, was a promise that Shaw made to the Canadian Radio-television and Telecommunications Commission when it purchased the former Canwest television assets, including Global Television, in 2010. (The promise was for a minimum of 10 hours a week, or two hours a day, so it’s nice that they’re adding the extra hour.) This is in addition to the evening newscasts at 6pm and 11pm which will continue to run (though the latter needs to find a new anchor).

The show will have two hosts and a weather presenter, pictured above. I already told you about Camille Ross, who left CTV Montreal for this higher-profile (and full-time) gig. Richard Dagenais is already familiar to Global Montreal viewers as a reporter and anchor of News Final at 11pm. His selection here is a no-brainer because he was a host of This Morning Live, Global Quebec’s morning show that was cancelled in 2008.

The new face here is Jessica Laventure, who will be doing weather. She was a morning host at MétéoMédia, and before that worked at Global Quebec as a production assistant, reporter and host of the weekly QC Magazine. She also does a weekend show at Boom FM. But I know her best as a former teachers’ assistant at Concordia University’s journalism program, where she taught kids not much younger than herself how to use fun electronic equipment (myself included).

Global bills this as “the city’s only locally-produced English-language morning show”, which is true, but also conveniently leaves out the fact that competition is right around the corner. City Montreal, as CJNT will be known when its acquisition by Rogers is complete, is also launching a local morning show by September, which will go head-to-head with Global’s. Will the six-month head start make the difference for Global? We’ll see.

Shaw has promised a total of at least $5 million for the Global Montreal morning show through 2016-17, or about $1 million a year, second only to Toronto, which was promised $3 million a year. (This is the total of special funding and does not necessarily represent their entire budgets.) Shaw said the goal is to make the shows sustainable so they will keep running even after the special funds run out in 2017.

I’ve written up a brief for The Gazette, but I’ll be getting more details about the show this week as I talk to everyone involved for a longer story.

Global is also launching a local morning show in Halifax at the same time, completing its roll-out plan. Its cast includes Crystal Garrett, whose CV includes a stint as a host of This Morning Live.

| Montreal, TV

Camille Ross leaves CTV for Global Montreal

Camille Ross (CTV photo)

Camille Ross (CTV photo)

As we begin a year that will involve a lot of new high-profile jobs in broadcasting, it’s inevitable that some of those will be filled by people already on the air who decide to move up by jumping to a competitor.

We’ve seen our first such move already: CTV Montreal reporter Camille Ross has been hired by Global to join their new morning show set to launch this spring.

Global News spokesperson Nick Poirier confirmed the news on Thursday, saying she will be joining the cast of the new show, but wouldn’t get into details because they weren’t ready to announce just yet.

Ross herself wouldn’t comment on the news, instead referring to Poirier for comment.

Ross grew up in Toronto and went to Ryerson University. She worked at the CTV station in Yorkton, Sask., and Global News in Regina before coming to Montreal to fill a maternity leave at CFCF.

CTV Montreal News Director Jed Kahane said he understood Ross’s motivations, pointing out that she was a freelancer for CTV when she left, and the prospect of full-time employment was an opportunity too good to pass up. Kahane said CTV wishes her well, in that way every employer wishes their former employees well in their future endeavours.

Kahane said CTV still has a rich bank of freelancers that it can continue to rely on to cover the news.

Global announced last month that Jim Connell and Rob Ostiguy had also been hired to run the morning show. Other hires, including other on-air personalities, have not yet been announced, nor has a start date.

(Hat tip to Mike Cohen, who revealed the news on Twitter on Wednesday evening.)

| Montreal, TV

Global Montreal hires Rob Ostiguy, Jim Connell to run morning show

Jim Connell has been hired as studio director for Global Montreal’s morning show

Global Montreal announced their first hires for their new morning show, which is expected to start … soonish? (They’re not yet ready to announce a launch date.)

Robert Ostiguy, a former promotions producer at CBC in the 1990s and freelance since then, has been named Senior Producer. Ostiguy has already been posting photos of his new workplace on his Facebook page, and is clearly enjoying having a new job.

Jim Connell, best known for his work throughout the lifetime of 940 News (but whose career also includes some time at CJAD and CKO) has been hired as the studio director. After 940 News disappeared, Connell resurfaced as part of the Tietolman-Tétrault-Pancholy radio station bid. It’s not clear how this new job will affect his involvement in that project (I’ll update this when I hear from him).

The more high-profile on-air positions haven’t been announced, but should be “in the coming month,” Global’s senior publicist Nick Poirier tells me.

| Montreal, TV

Global Montreal posts morning show jobs

It’s been two years since the CRTC approved the acquisition of Canwest Global’s television assets by Shaw, endorsing a plan that would involve millions of dollars in spending including the creation of new morning shows in Montreal and other markets that didn’t already have them. Montreal and the Maritimes, Global’s weakest markets, were the last to get local morning shows, set to launch in fall 2012.

Now Global and its parent company Shaw Media are taking a big step toward launching a morning show here, posting six full-time jobs:

The job postings don’t list a start date either for the job or the show itself, but do say it would be weekdays from 7am to 9am. The number of jobs is quite low (Rogers says it would need at least 20 for its morning show on a Citytv CJNT). I’m waiting to hear back from Shaw Media, but the last word was a morning show would launch some time in late fall.

UPDATE (Oct. 5): Ran into Global Montreal station manager Karen Macdonald last night. She said she’s been flooded with applications for the new positions. No start date for the show has been established yet, but we do know that technical functions will still be handled remotely.

Global uses Mosart, a Norwegian system that automates many control room functions. The evening newscasts are directed out of Edmonton, with only editorial staff and a technician in Montreal.

The job posts don’t include any deadlines, but Macdonald tells me they’ll come down next week.

| Radio, TV

Local broadcasters win regional broadcasting awards

RTNDA Canada (Radio and Television News Directors Association) is putting out awards like a drunken award-giver. The latest batch is the central region awards, of which there are 35 recipients, including “honorary mention” awards. When the medium is restricted to broadcasting, the language is restricted to English and the geography is restricted to Quebec and Ontario, it shouldn’t be much of a surprise that some Montreal media are winning these awards.

Nevertheless, journalists deserve praise for their work over the past year, as marginally prestigious as it may be.

The full list of winners is here. Among Quebec (and by that I mean Montreal) media:

CTV Montreal was the big winner, picking up three awards:

  • The special report Dirty Little Secret (Part 1, Part 2) by Caroline van Vlaardingen, about how easy it is to get sexual services at massage parlours, won the Dan McArthur Award for in-depth/investigative reporting
  • The special report Caught in a Trap by Catherine Sherriffs, about the dangers to animals of traps in wooded areas, won the Dave Rogers Award (large market) for long features
  • The station also won the Hugh Haugland Award (named after a CFCF cameraman who died on the job) for creative use of video
CJAD won the Peter Gzowski Award for news information program for its reporting on the one-year anniversary of the earthquake in Haiti. Host Ric Peterson gives his thank-yous on his blog. Clips from the report can be listened to on the show’s podcast page.

The Ron Laidlaw award for continuous coverage went to CBC Montreal for coverage of last year’s Richelieu flood. An honourable mention went to Global Montreal for its coverage of the same floods.

| Montreal, TV

Should CBC and Global move their local newscasts?

When I was working on my story about Global Montreal, my editor suggested I write a companion story about the ratings for local newscasts, since it had been a while since The Gazette looked into that. (The last time was a year ago, when CFCF celebrated its 50th anniversary.)

I asked for basic ratings information from the three broadcasters, wanting to know what their estimated total average audience was for each of their local programs. BBM Canada, which does ratings measurements, doesn’t like too much detail about demographics being released, so I limited myself to asking for the total 2+ audience.

In the case of Shaw Media, that limitation wasn’t enough, and they wouldn’t give me their exact ratings for CKMI’s Evening News, News Final and Focus Montreal, saying they couldn’t because of their deal with BBM. Fortunately, I was able to get some ballpark figures by looking at the detailed master planners that Shaw Media provides to advertisers, which breaks down by station, by time slot and by demographics. Shaw warned me that these are just “estimates”, but they’re the best I could get, and the numbers were similar to what was reported last year.

CFCF and CBMT had no trouble providing me with their audience numbers (though in the case of CBC Montreal there was apparently some confusion over whether it was numbers for the Montreal market or total, which led to a correction on the story.)

CFCF > everyone

The numbers for the weekday 6pm newscasts are unsurprising, and haven’t changed much. CFCF dominates with almost 200,000 viewers on average. CBMT is next with its newscast peaking at 34,000 during the 5:30pm block (which is ironically when it presents national and international news), and CKMI has numbers in the four digits, somewhere around 7,000 viewers.

It’s pretty well the same story as last year, and just about the same story as a decade ago, except that in 2000, when Global Montreal was still new and still making significant investments in local programming, the number of people watching its local news was about three times what it is now, and it was in second place ahead of the struggling CBC, which had only two years previously had an audience as high as 60,000, and was above 80,000 in the early 1990s.

We have decades of numbers showing that CBC isn’t going to beat CFCF at 6pm, and 15 years of numbers that show Global trying every trick in the book isn’t going to help it succeed at that goal either. CFCF’s newscasts have more resources, more staff, more experience, and much more loyal viewers.

Assuming that the other stations want to maximize viewership for their local newscasts (and there’s certainly an argument to be made that Global is doing the absolute bare minimum when it comes to CKMI – even their upcoming morning show is being done because of a CRTC commitment), what can they do?

Throwing money at the problem is one solution, though people who remember the best years of CBC’s NewsWatch would note that they still weren’t able to create serious competition for CFCF in the 1990s.

News at 5 … or 7

Another option is to move the newscasts out of the way and hand the 6pm hour over to CTV. In 2009, CBC made a big move expanding its local evening newscasts to 90 minutes and having them start at 5pm. CBMT is seeing strong ratings gains for that hour, and is seeing more viewers from 5-6pm than from 6-6:30pm.

On the French side, the reanimated corpse of TQS known as V based much of its programming schedule on counter-programming, putting entertainment programming in the 6pm and 10pm hours when Radio-Canada and TVA have newscasts. The idea has worked for one of V’s biggest successes, Un Souper presque parfait at 6:30pm.

Of course, this has been tried before. Global Montreal tried starting local news at 5:30 twice, the last time in 2000. That lasted two years until they went to the half-hour news at 6pm that they do now. CBMT also tried starting at 5:30pm in the 90s, but didn’t have much success.

But I think it’s time to try again. V’s successes and CBC’s stronger ratings in its 5pm hour show that counterprogramming is a strategy that can work for an underdog. And the number of people working 9-to-5 jobs that get home just before 6pm isn’t the same as it used to be. Many people are working earlier and later.

I’m not a big fan of CBMT’s repetitive 90-minute newscast, though I can understand the strategy of letting people tune in for one half-hour block of their choice. I think CBC should just get rid of the last half-hour, move to a one-hour newscast with less repetition and more original local news, and use that other half-hour daily to produce some other form of local programming. A current-affairs show or local culture show would be, I think, dearly welcome in this market, and something that would fit well with CBC’s mandate. Putting such a show at 7pm, when CTV and Global air vacuous celebrity gossip shows, would be brilliant counterprogramming and give people like me a reason to watch television at that hour.

Unfortunately for CBMT, decisions like this are made almost entirely at the national level. It was a national decision to have a 90-minute newscast that starts at 5pm, and a 10-minute late newscast after The National. For such a change to happen, it would either need to be made nationally (ignoring the variations in each market) or would require a decentralization of decision-making that we haven’t seen in a long while.

As for Global, when I met with station manager Karen Macdonald, I asked why they hadn’t considered moving the newscast out of CTV’s shadow. She pointed out that they have tried that in the past, but also said they didn’t try it for long. She said they might consider it again, but that if it would move it would probably go to 5:30.

I think 7pm is a better bet. The competition – CTV’s awful eTalk and the second half of Coronation Street on CBC – is weak, they wouldn’t be up against any other local news, and I think more and more Montrealers are working later shifts or having longer commutes and are more likely to miss the 6pm news at CFCF.

But Entertainment Tonight and ET Canada are big ratings draws for Global. And replacing ET Canada with local news at 7pm would be a sign of serious commitment to local programming that I don’t think Global is prepared to sacrifice ratings for.

The other newscasts

While a lot of attention is paid to 6pm weekdays, I was curious what the other newscasts during the week get in terms of audience. Those numbers are rarely reported.

CTV’s ratings show that the late-night newscast at 11:30pm gets 57,000 viewers on weekdays and 55,000 on weekends – so those tuning in to Tarah Schwartz on Saturday nights is about the same as those tuned in to Catherine Sherriffs on Monday nights.

It’s worth noting that these numbers are higher than CBMT’s at 5pm. So when Debra Arbec left her job as late-night anchor to jump to CBC, she saw her average viewership drop. But that’s compensated by being a bigger fish in the smaller pond, being one of the faces of her station, and having more airtime in a day (with SportsNight taking up much of CFCF’s late newscast, anchor screen time is very limited).

At noon, CFCF draws 50,000 viewers, which is pretty impressive for a time when most people are at work or doing important things.

And on the weekends, Tarah Schwartz gets 119,000 viewers on average at 6pm. (She’s supposed to be getting a co-anchor at some point, but one hasn’t been announced yet.)

The other late-night newscasts have pretty poor ratings. About 14,000 viewers for the 10-minute block of CBC sandwiched between The National and George Stroumboulopoulos. Global’s ratings at 11pm are in the low four-digits, around 2,000 viewers (though that’s a seven-day average, and also includes the 11:30 slot).

Compare that to more than 80,000 Montrealers tuning in to CTV National News, and there really isn’t much competition here either.

I always found CBC’s late local news a bit awkwardly-scheduled, more as a continuation of The National than a standalone program. That’s great if you want a lead-in from Peter Mansbridge, but CBMT isn’t going to attract viewers who tune in to American dramas at 10pm. By the time the credits start rolling on those shows, the CBC late newscast is almost half done.

What do you think?

I’m curious what my loyal readers think of newscast scheduling. Would moving weeknight local news be a good idea for CBC and Global? Would you be more likely to watch if they were on at some other time? What should the other guys do to set themselves apart from CFCF? And what other kinds of local programming would you like to see in English Montreal?

| Montreal, TV

Notebook from Global Montreal

Jamie Orchard at her desk in the Global Montreal studio

Saturday in The Gazette, I profile Global Montreal (CKMI), the station with Montreal’s third most popular local English-language TV newscast. With that piece is another about ratings for the local newscasts. Despite the generous space devoted to the stories in the paper, there’s plenty of detail I gathered over the past few weeks that didn’t end up in the story. Most is probably only of interest to people who really care about such things anyway.

So as a bonus for my blog readers, some things from my notebook and some meta-discussion about the story:

Global bashing

I have, in the past, been accused of bashing the local Global station, particularly by people who follow me on Twitter.

It’s true. I often use Twitter in particular to point out the errors of others. Not so much out of maliciousness, but out of interest. … Okay, sometimes out of maliciousness. But only when it really deserves it.

But I don’t have any particular beef with Global. I’m an equal-opportunity critic (except maybe when it comes to my employer). I’ve been accused of having crushes on the people I profile and having hate-ons for those I criticize. But my goal is to make everyone better, by recognizing hard work and making sure mistakes don’t go by unnoticed.

I first visited Global Montreal in the summer of 2009, shortly after it moved in to its new offices on the seventh floor of the Dorchester Square building that also houses The Gazette. Global is on the seventh floor (which was once used by The Gazette), The Gazette is on the second and third. The two were under common ownership at the time, and they invited us to a special open house. I went with my camera and had a look around.

I thought I would be incognito, and I was. (My blog was less than half the age it is now.) But near the end Jamie Orchard spotted me and engaged me in conversation, explaining the hard work she and her team do to put together a daily newscast. The things I had said about the station previously on my blog, about its plan to outsource local news production and use fake sets inserted via chroma key, weren’t particularly flattering. Not that it’s easy to sugarcoat when an organization fires three quarters of its staff.

What struck me about our conversation was that they didn’t think I understood the work they do on the daily basis, or might have thought I was blaming them for the quality of their newscast.

I don’t think Global offers Montreal’s best newscast, as the ads say. But that’s not the fault of the staff. The reporters are of high quality, and Orchard is a good anchor. Even Bill Haugland and a staff of Brian Britts couldn’t make a top-notch newscast with such few resources. My criticisms are directed at Global and its owners, who want to spend the bare minimum (I would argue less than that) on local programming so it doesn’t cut too much into the lazy profit it makes from rebroadcasting House, Family Guy and other popular American shows.

Considering the blog post I wrote after my last visit, I wasn’t sure if they’d agree to another one, this one to do a formal profile for The Gazette. I wanted to write something about them because of all the attention paid to their competitors recently, with CFCF getting its new studio and anchor, and CBMT announcing the coming arrival of weekend newscasts.

Global Montreal station manager Karen Macdonald

But Karen Macdonald, CKMI’s station manager, eagerly agreed, and in February I sat down with her in her little corner office for an hour to talk about stuff. After that, I was invited into the tiny studio (it’s about the size of two apartment bedrooms) to witness the broadcast of the half-hour evening news program live, with Jamie Orchard in the anchor chair.

It was a while until I could get the story done, partly because I had to track down a few people to interview, and partly because I had my actual job to do quite a bit.

Reaction to the published story has been positive so far. Jamie Orchard and Anne Leclair seem to think it’s positive, but I was more flattered when the latter referred to it as “accurate”. My goal was to give people a picture of what goes on there, and both sides of the argument about outsourcing production jobs.

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| Montreal, TV

Global Montreal has a new (virtual) set

Global Montreal's new virtual set debuted Monday

There wasn’t much fanfare. In fact, it wasn’t even explicitly mentioned during the first night. But it would have been hard to miss that Global Montreal’s newscast has a new look, thanks to a new set.

Unlike CFCF, which needed to build a new set from scratch, CKMI’s set is entirely virtual, with anchors sitting at a desk in an all-green room. So while it wasn’t quite as easy as flipping a switch (there were complications in planning that pushed back the launch date), all the changes are in a computer’s memory.

Above you see anchor Jamie Orchard in the new set. She’s the only thing real there. The floor, the windows, the pillar, all have been added digitally through chroma key (a bit more advanced than your usual green screen because the camera’s movements are synchronized with the computer changing the perspective of the digital background).

The background cityscape is the work of Gazette photographer Phil Carpenter. He’ll also be doing a daytime version for use during the summer when it’s daylight at 6pm.

The top of the newscast features graphics that fade in behind the anchor

Having a digital set has its advantages, like cool effects. One involves still images fading into place behind the anchor, covering up the city skyline.

There’s also the fact that the set can seem much bigger than it actually is. That has led some to go a bit overboard with perspective. I’ll leave it to you to decide if Global has gone too far here, or if the fantasy-studio-on-the-waterfront look works.

For the sake of comparison with the previous set, here’s a few before-and-after shots:

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| Montreal, TV

Mike Le Couteur is going to Ottawa

Mike Le Couteur, Global's new Ottawa correspondent (Global News file photo)

They may have an inferior hockey team, but there’s something about Ottawa that is seducing our anglo TV journalists. CTV’s Daniele Hamamdjian a year and a half ago and CBC’s Amanda Pfeffer earlier this month have both headed west for new jobs with their networks in the nation’s capital.

In hindsight, the trifecta was inevitable. Global National announced via Twitter on Friday night that Mike Le Couteur will become its new Ottawa correspondent. Le Couteur effectively replaces Peter Harris, who left in August to become executive producer of Power and Politics at CBC.

“There’s not too much behind the move except for the cookie-cutter response of I wanted a new challenge,” Le Couteur wrote to me in an email, displaying the matter-of-fact honesty he’s been known for. “I’ve been at Global Montreal for about 13 years (almost the start of the station).”

“Every reporter’s goal is to do the big stories and work on the national scene. So when Peter Harris left about a month ago, I saw it as a great chance to move up but not move too far from home. I had spent seven weeks in Ottawa replacing Harris in 2010, so I have a good idea of the challenge which awaits me, and I’m really excited!”

Le Couteur doesn’t have a start date yet. He’s still in Montreal, doing stories based on opinion polls as part of Global’s “Canada’s Pulse” series. He’ll also be filling in for Montreal-based national reporter Mike Armstrong over Thanksgiving.

“So I figure that I’ll be heading down (or up, I never really know) the 417 in about 3 weeks or so,” Le Couteur says.

I asked him if I could relay a message to his viewers (insert joke here about Global Montreal’s ratings). His response was this:

“If there’s one thing I’d love for you to tell our viewers (across the province), it would be thank you. It’s extremely cliché to thank people for allowing me into their homes as the 11pm anchor and reporter, but it really has been an honour.  And you can bet I’ll be bringing my Habs jersey with me to bug all those Senators fans!”

You can follow Mike Le Couteur on Twitter at @MikeLeCouteur

| Montreal, My articles, TV

Even more details about Montreal’s digital TV transition

Updated Feb. 23, 2012, with the latest information on transmitters (CKMI now on permanent antenna, CFTU transmitting in digital).

Mount Royal tower is about to go digital

I wrote a feature that appeared in Saturday’s Gazette (Page E3, for those clipping) about the transition from analog television to digital, whose deadline is Aug. 31.

The main story focuses mainly on how local broadcasters are coping with the transition. It’s a big endeavour, and with less than 10% of Canadian households still using antennas to get their television service, it’s difficult to justify the cost (in the neighbourhood of $1 million per transmitter, but varying widely) of replacing the analog with digital.

That’s to say nothing about the consumers, many of whom are on the lower end of the income scale, who must now spend money on new equipment.

The sidebar focuses on consumers, and tries to explain how people can prepare. If you haven’t already heard 1,000 times, cable and satellite subscribers are unaffected. If you get your service by antenna, you either need a TV with a digital ATSC tuner (most new HDTVs have one) or a digital converter box.

My editor was very generous with the assigned length (in all it clocks in at a bit under 2,000 words), but even then there’s a lot of information I had to leave out, including a few conversations I had with actual TV viewers. I’ll try to include most of that information here.

The digital transition in Montreal

First, here’s how the digital transition is going for the nine television stations broadcasting in Montreal (updated 9am Sept. 1):

  • Five (CFCF/CTV, CFTM/TVA, CIVM/Télé-Québec, CFJP/V and CJNT/Metro 14) have completed the transition, switching off their analog transmitters and replacing them with digital ones that are now transmitting. They should all be at full power from their permanent antennas.
  • Three (CBMT/CBC, CBFT/Radio-Canada,CKMI-1/Global) have shut down their analog transmitters and have digital ones operating on their permanent assigned channels, but are not yet operating from what will be their permanent antenna on top of the Mount Royal tower. (CBMT and CBFT are also running at reduced power.) Those who don’t get these signals now may see that improve over the coming weeks.
  • One (CFTU/Canal Savoir) has been given a two-month extension to make the transition. It is still broadcasting in analog until the digital transmitter begins running.
| Montreal, Opinion, TV

Ratings: CFCF dominates, but CBMT’s happy

Fall 2010 ratings for Montreal anglophone evening newscasts

It’s the kind of statistic that can only be visualized in pie chart form: CFCF (CTV Montreal) continues to dominate the ratings of the three local evening newscasts, according to figures Bill Brownstein put out in Saturday’s story about the station’s anniversary (which, incidentally, is today – happy anniversary). It has more than six times as many viewers as its nearest competitor, and more than four out of every five people watching an anglophone newscast at 6pm is tuned to channel 12.

It’s nothing new. CFCF has been dominating the ratings like this for years, ever since massive budget cuts at the CBC caused people to tune away from NewsWatch.

But the public broadcaster is slowly fighting its way back up. Almost a year and a half since introducing a 90-minute evening newscast (that relied primarily on repeating the same stories), CBMT is seeing a ratings spike in the 5-6pm hour.

“Our audience has almost doubled at 5 and 5:30 since last fall,” news director Mary-Jo Barr explains in an email. “Our share at 5pm is 9% (up from 5% in fall 2009) and our 5:30 share is 10% (up from 6% in Fall 2009).  This is the largest audience the CBC has held in the 5-6 timeslot in recent memory.  We couldn’t be more pleased.”

This is a sign that Montrealers are realizing there’s a newscast at 5pm on CBC, and if for whatever reason that timeslot is more convenient for them, they can get their news from CBC instead of CTV. It’s nowhere near the kind of ratings CFCF gets for its 6pm newscast, but it should still serve as a lesson to CBMT, Global’s CKMI and other stations who trail badly in the ratings department: Unless you have a truckload of money to waste, don’t try to take beat the leader with a bad copy of what it does.

Barr also credits some content changes for the increased ratings. “We’ve been working hard to make the show as relevant as possible to English Montrealers,” she says. “We’ve more clearly defined each half hour.  We’ve increased our investigative reporting by dedicating our Shawn Apel to the beat and by embedding Nancy Wood in Radio-Canada’s investigative unit.  We’ve also added a weekly segment, Jennifer Hall’s “Montrealer of the Week”, which features the achievements of everyday Montrealers.  We also continue to place special emphasis on breaking news, live reporting, and local news and weather.  Seems like the winning formula is starting to pay off.”

(With respect to Apel, who is a solid reporter, an investigative team of one isn’t going to make much of a difference in the grand scheme of things. But I appreciate the effort.)

So where do we go from here? I think CBC should just scrap the last half-hour of its newscast and run a straight hour from 5 to 6, where they have no competition (unfortunately, because too many big decisions are still made in Toronto, that’s not likely to happen here unless it happens everywhere else too). Find places or beats that CFCF either isn’t interested in covering or isn’t doing a good job with, and make those their own.

And what about Global?

Mike Le Couteur hosting what is apparently the Global Maritimes newscast

I hesitate to use the word “laughingstock”, mostly out of respect to the small crew of journalists who are trying their best there. But I tuned in to last night’s News Final (it’s the only local anglo newscast between 11:05 and 11:30) to see that it had a “Global Maritimes” bug in the corner. That lasted about 10 minutes until I mentioned it on Twitter and someone fixed it.

Yes, “it’s just a bug“, but it’s a symptom of the larger problem of what happens when you try to run a newscast on the cheap by producing and directing it in another city. I’ve watched the show many times waiting for the weatherman to accidentally give the Toronto forecast (CKMI’s weather is done by the weather presenter at Global’s Toronto station), and to his credit I haven’t seen Anthony Farnell slip up yet.

There’s some hope on the horizon. With Shaw’s acquisition of Global from Canwest, they’ve promised (as part of a government-mandated compensation package) to invest significantly in the stations, among them a new local morning show set to debut in 2012 (four years after This Morning Live went off the air). It’s unclear at this point how much of that would actually be produced and directed in Montreal, but it fills a gaping hole in local news, where the only thing between midnight and noon is a local news ticker at the bottom of the screen during CTV’s Canada AM.

I think CKMI should consider moving its evening newscast, perhaps to 7pm, and either move those stupid celebrity gossip shows elsewhere or kill them entirely. But they won’t, of course. Global, unfortunately, gave up on local news in this market long ago.

| Montreal, Opinion, TV

The Alouettes parade and the two solitudes

A TV camera setup for live coverage of the Grey Cup parade and party in 2009.

Last year, when the Alouettes won the Grey Cup with a spectacular last-second field goal against the Saskatchewan Roughriders (though TSN’s placement of it as the #1 wacky CFL moment of all-time was a bit over-the-top), I went down to Ste. Catherine St. and the new Place des Festivals and joined in the party, taking a few photos of the assembled media. It was fun being in such a large crowd celebrating a pro sports championship.

This year, the Grey Cup wasn’t as exciting. (I barely noticed it was over, looking up from my copy editing station.) And with the same parade-and-party planned, and the weather not looking too hot, I reluctantly stayed home to watch the coverage on TV.

Thankfully, there wasn’t a lack of live parade coverage on television, but where it was covered and where it wasn’t made it clear to me how geographically biased Canada’s English and French-language networks are.

On the English side, both CFCF (CTV) and CKMI (Global) aired live parade specials, as they had last year. Some kudos are due to Global here, which has awfully few resources and doesn’t even produce its own newscast. I’ve criticized the station for barely meeting CRTC minimums on local programming (and even then by airing repeats of their newscasts at 6am and 6:30am), for outsourcing their production and using a fake, misleading green-screen set, and even having a weatherman who’s based in Toronto (but pretends he’s in Montreal). So to be able to put together a two-hour live special, with Mike Le Couteur in studio, Richard Dagenais at the Place des Festivals and Domenic Fazioli along the parade route, must have been quite the feat for this tiny group. CFCF’s special may have been technically better, but was half an hour shorter and replaced their noon newscast.

CBMT (CBC Montreal) didn’t air a parade special. I can’t remember the last time this once-great station aired a live local special event. A CBC camera was on site with local sports reporter Sonali Karnick, but it was only used to give some live hits for CBC News Network. Online, they had a webcast of the parade and party without any commentary or interviews.

I went over to the all-news and all-sports networks: CBC News Network, CTV News Channel, TSN and Rogers Sportsnet. I figured they all had good reason to cover this parade. It’s not like anything else breaking was going on at noon on a Wednesday.

You know what I found? Nothing.

CBC and CTV’s news channels were going through the motions, recapping the latest headlines. TSN was recapping the previous night’s Maple Leafs game, followed by a broadcast of competitive darts.

Darts!

TSN, which two days earlier had been crowing about how it had 4.94 million viewers for the Grey Cup game (a further 1.1 million was watching on RDS), just short of the previous year’s record, apparently thought that showing SportsCentre and darts was more interesting than a Grey Cup victory parade.

What annoys me most was how little effort would have been required to give this a national audience. Nothing important would have to have been pre-empted. And because CTV owns CFCF, CTVNC and TSN, they could have simply had the national news and sports channels take the CFCF feed for an hour and a half and shown the parade nationally as Montreal viewers were watching it. There are anglophone Montreal expats across the country, not to mention simple fans of the Canadian Football League (surely that 4.94 million wasn’t all Roughriders fans, considering Saskatchewan’s total population is just over 1 million).

CBC would have needed more effort, but even then it already had plenty of resources in place. RDI was covering the parade live, and Sonali Karnick was in place with a CBC camera and live feed. Would it have really been that much more difficult to just air the common parade feed and provide some colour commentary?

Montréal = français, Toronto = English

On the French side, it was the opposite problem: The cable channels had parade specials, but the local channels didn’t air them. LCN, RDI and RDS all had specials lasting more than two hours. Radio-Canada and TVA stuck with regular programming, which at noon means newscasts. Brief stories about the parade, but no live special. V and Télé-Québec, well, they don’t have news departments so I didn’t exactly expect much from them.

Part of me wants to see the Toronto Argonauts win the next Grey Cup so I can contrast the coverage plans. Does anyone seriously believe that CTVNC, CBCNN, TSN, CP24, Sportsnet and the rest wouldn’t give this wall-to-wall coverage if it was in Toronto? And, conversely, that LCN, RDI and RDS would all ignore it completely if it was anywhere other than Montreal (or maybe Quebec City)?

LCN, RDS and CTV are privately-owned networks, so they can do whatever they want. If they want to be homers for the cities their broadcast studios are located in, if they have little interest in covering any event that’s not happening within 50 kilometres of their offices, if they want to be de facto regional news networks, that’s up to them.

But CBC is publicly-financed, and their geographical bias really annoys me, particularly with RDI, which can often be mistaken for an all-Montreal-news channel. I realize that a large part of its market lives within the greater Montreal area, but as a national French-language news channel it has a mandate to cover the entire country, not just wherever they can get to on a tank of gas from the Maison Radio-Canada.

CBC should have been there. And if the Roughriders had won, RDI should have been in Regina.

You might think this is a silly discussion to have over something as trivial as a Grey Cup victory parade, but it’s a symptom of a larger problem. We see the same decisions being made during municipal and provincial elections, or provincial budgets, or just about any other prescheduled major local news events. During the last municipal election in 2009, the local anglo stations couldn’t be bothered to cut into their American programming, so updates were limited to their websites, the 11pm newscasts and the occasional news break during commercials. The last provincial election was better, but there was more national interest in that vote. That press conference of Alouettes president Larry Smith announcing his resignation? Live on RDI and LCN, but all but ignored by CTV News Channel and CBC News Network.

As local stations get gutted of their resources and national networks continue to figure out ways of centralizing the basic functions of broadcasting, the ability to do special event programming is severely reduced. And as those same network bigwigs continue to put competitive interests above their duties to serve national populations, these geographical biases from our national news and sports networks will only get worse.

You can re-watch the parade specials (or parts thereof) online from CFCF, CKMI, RDS (Part 1, Part 2, Part 3, Part 4, Part 5, Part 6, Part 7, Part 8, Part 9, Part 10) and RDI