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Some details of STM bus service improvements

In today’s Gazette, reporter Linda Gyulai has some details about improvements coming to west end bus service coming next month, in advance of tonight’s public meeting in Cote des Neiges. None seem as dramatic as the changes I talked about last week, but they’re still interesting.

STM wants you to vent

On Wednesday evening, the STM is holding a public meeting to show off some planned “improvements” to the public transit network and “discuss” people’s concerns about the system in Montreal.

In other words, let’s get ready to grummmmmblllllllllllle!

The meeting is at the Intercultural Library at 6767 Côte-des-Neiges Road, just across from the cinema near Goyer St. It starts at 7pm and is expected to end at 9.

Expect a lot of discussion about the overall service improvements (despite nagging bus shortages). Also, expect grandma to go on for 20 minutes about how that bus was too full that one time.

STM to introduce Old Port bus, 470 gets weekend service

At its board of directors’ meeting this week, the STM approved a handful of important changes to bus service on the island. They include:

  • The creation of a new bus route, 515 Vieux-Montréal/Vieux-Port, which will shuttle tourists between the Berri-UQAM metro station and Old Montreal destinations. This is a much-needed bus for tourists and residents alike. Old Montreal is not friendly to vehicular traffic, and sees relatively little bus service, especially outside rush hour, requiring people to walk from the Champ de Mars, Place d’Armes and Square Victoria metro stations to get there. The 500 number is because the route is expected to take advantage of new reserved bus lanes which the city will install in Old Montreal.
  • Adding weekend service to the 470 Express Pierrefonds route. Originally a rush-hour express bus, its runaway popularity convinced the STM to add midday departures in both directions last October, and then extend the schedule to 9pm on weekdays. Adding weekend service was an expected change, as part of an overall plan for West Island bus service.
  • A small route change for the 194 Métrobus Rivière des Prairies between rush hours (when it currently takes the AM route)
  • Extending the 268 Trainbus Pierrefonds to the Côte-Vertu metro station. The one-way rush-hour-only bus is designed to facilitate transfers to the Deux-Montagnes train line at Roxboro-Pierrefonds. Eastbound, it terminates where the 68 does at Grenet and Gouin. Westbound, it starts at the Roxboro-Pierrefonds train station about 10 minutes after the train’s scheduled arrivals. It’s unclear if the extension applies only to eastbound trips or if westbound trips will be extended as well (and if so, how synchronization with the train will be maintained).
  • Creation of a new 220 Kieran bus route in Saint-Laurent, as part of a corporate partnership agreement. Kieran is a tiny street in western Saint-Laurent on the southern side of the Bois de Liesse. Such partnership agreements are usually created to offer transit service to industrial areas for employees of a specific company.

Unfortunately, the meetings don’t provide much details into these kinds of things, so I don’t have any information beyond what you see above.

Expect the changes to take effect with the next schedule change at the end of June.

Attention la terre, pollution

Ever wake up one morning and think to yourself: I want to see cheesy, low-budget early 90s Québécois rap video that goes on for nine minutes about how awesome public transit is and how cool you can be if you follow all the rules and respect your fellow passengers?

It’s Il fait beau dans l’métro (about) meets Don’t Copy That Floppy (about). Will it be as much of an Internet senstation?

More Habs fever

Go! Canadiens Go!

Everyone’s getting into the spirit.

Habs fever

Habs flags

Everyone’s caught up with Canadiens spirit. Here, four cars back to back have Canadiens flags. They were quickly joined by a fifth, a couple of guys rushing to a nearby apartment with a case of beer.

Habs flag on STM bus

Even STM drivers are getting in on the action, including this poor soul who had to work during the first playoff game between the Canadiens and Boston Bruins tonight. Let’s hope his show of support isn’t denounced by his employer as being “vandalism.” 

New express bus route to Nuns’ Island

480 route

On Wednesday evening, the STM’s board of directors approved the creation of a new express bus route serving Nuns’ Island. According to Le Magazine Ile-des-Soeurs, the line will be numbered 480, and will go between Lucien L’Allier station (Mountain and de la Gauchetière), down René Lévesque and University to the new Bell headquarters at the north end of Nuns’ Island, a 15-minute trip in each direction. The route, which will run toward the island during the morning rush hour and toward downtown in the evening (making it the only express bus that travels away from downtown in the morning), is expected to serve 1300 passengers starting in September.

The 211 death trap

If you take the 211 bus to work, you might want to reconsider. Not only does it carry a risk of bursting into flames, but there’s also the minor problem of wheels falling off on the highway. But that’s OK, because at least the faulty brakes were still working.

UPDATE (April 10): The Chronicle reports the STM says it’s a coincidence (duh).

Correspondent’s correspondance

The Journal’s Noée Murchison is really stretching for “investigative” stories. In her latest EXCLUSIVE SCANDAL REPORT, she determines that bus drivers don’t always check transfers, and that metro ticket-takers will stand by while people take multiple transfers from the dispenser.

And while I’m here, why does she insist on referring to herself in the third person? Does she think that makes her sound more serious?

(via mtlweblog)

Also: Way to go LCN, way to show your editorial independence by re-reporting a non-story.

STM’s April pass is wrong

If you’re a regular transit user in Montreal you’ve noticed that the STM has been using photos of its metro stations as art on its monthly bus/metro passes.

Unfortunately, someone made an oopsie this month. The caption on the April pass says “Station de métro Square-Victoria”, but it’s clearly a photo of the ceiling of Jarry station.

April bus pass

The reason for the error? They forgot to change it from the March pass, which was of the Square Victoria station.

March bus pass

Oops.

Attention: Un feu dans l’autobus nous oblige à … run for your lives!

Ouch:

Bus on fire

The text, in case you can’t read it:

COOLING IT  Montreal Transit Corp. crew and a city firefighter check a 211 bus that caught fire outside the Lionel Groulx métro station yesterday. The fire was caused by mechanical problems, police said, and no one was hurt.

Death trap? What death trap?

(As I mentioned to a concerned fellow traveller yesterday, nobody is seriously injured in these kinds of fires, since they take a while to get this intense and the buses are pretty well designed to be able to get everyone out quickly. Still, spontaneous combustion is a concern.)

Bus schedules formatted for cellphones

Here’s an interesting little website: busmob.com. It scrapes the STM’s website for bus departure times and reformats them in an easy-to-read-on-mobile-phones page.

It’s not perfect (it doesn’t do holidays and other special situations, for example), and in many cases it’s probably easier to call the AUTOBUS number and get the automated voice to tell you departure times. But if for some reason the STM’s website is too cumbersome for your cell, this site might just be useful for you.

UPDATE: And here’s a website that acts as a Google Maps frontend for the STM’s Tous Azimuts service.

STM testing metro door chime

Starting this week, the STM is testing a new audio signal that will accompany the closing of metro doors. The beep, which you hear in other cities like Toronto, is mostly useful for blind passengers who can’t see when the doors close (and may not hear it quite as well).

They’re looking for feedback about the sound before they begin installing it on all trains.

209, 470 buses get extended schedules

The first step in the STM’s plans to overhaul West Island bus service takes effect Monday when the spring bus schedules start.

On Monday morning, two bus routes, the 209 Des Sources and 470 Express Pierrefonds, will take significant steps in the transition from rush-hour to all-day service.

The 209 (PDF schedule) will be an all-day (but still weekday-only) bus, with departures every 25-35 minutes during the whole day. Final departures will be at 10:55pm (from Dorval) and 12:05am (from Roxboro-Pierrefonds). The STM considers this a “trial run” according to the flyer (PDF), to be re-evaluated based on demand.

The 470 (PDF schedule) was turned into an all-day-weekdays bus in October, but that move was immediately criticized by myself and others because there was no service past 7pm. The STM has finally decided to rectify that situation, adding departures every half hour until about 9pm in both directions. That still doesn’t sound late enough (most Fairview buses run until midnight), and it’s still not service on weekends, but it’s a step in the right direction.

The next changes come in June with the summer schedules. They’re expected to include:

  • Operation of the 210 John Abbott bus throughout the summer to service Kirkland’s industrial park and other places along Highway 40
  • Simplification of the route for 219 Chemin Sainte-Marie
  • Extension of the 268 Trainbus Pierrefonds to the Côte-Vertu metro station

UPDATE (March 21): The STM is also making a fuss about modest increases to lines 77 CEGEP Marie-Victorin (PDF flyer) and 86 Pointe-aux-Trembles (PDF flyer)

No STM strike on the horizon

The STM’s bus and metro drivers have voted overwhelmingly in favour of a negotiated agreement which, if approved by the STM’s board, will mean no strikes (from that union, there’s still the maintenance folks to worry about) until at least 2012.

TWIM: Kenya and bus schedules

This week’s Bluffer’s Guide concerns the unstable political situation in Kenya, which has already claimed hundreds of lives in a country that was supposed to be one of Africa’s democratic leaders. Worth taking a look in case you feel bad knowing more about the status of Jamie Lynn Spears’s pregnancy than about the difference between Kenya and Rwanda. For more, check out the excellent special sections from The Guardian and BBC News.

This week’s Justify Your Existence concerns the STM’s bus service improvements I mentioned a week and a half ago. Asked why three buses (18 Beaubien, 24 Sherbrooke and 121 Sauvé/Côte-Vertu) had reductions in service (primarily on the weekend) when they were announcing service improvements, the response was that these are normal seasonal variations in service for these lines. The STM changes schedules four times a year, and compared to the winter schedule of January-March 2007, there are no reductions in service:

At each schedule change, we look at the weekend offering, and we adjust based on customer demand. The 24 line, for example, mostly serves business workers, so fewer people take it during the weekend. There will be about 14 hours less service on the weekend for those three lines, but we’re adding over 115 hours of service to those lines during the week.

Communauto, your government-funded car

The STM and government-run car-sharing service Communauto have come to an agreement that allows people buying a year’s worth of transit passes to get a significant discount on membership fees for car-sharing.

It makes sense. The point of Communauto is that the car is used only when necessary, and public transit is used at other times.

But since both are largely government-funded services, the money is inevitably coming out of our pockets. Communauto is heavily subsidized, which is what allows it to have such low prices. With less revenue from users, they’ll have to rely on the government even more.

STM’s service improvements are actually service reductions

18 Beaubien at Beaubien metro
You’ll actually be waiting more, not less, for the 18 bus outside of rush hour.

The STM is trumpeting huge, noticeable improvements to bus and metro service that finally came into effect on Monday. The additions come in two parts:

More metro trains, less wait time

The STM is adding 145 new departures every week to all but the yellow line. The goal is to reduce waiting times and get more people using the metro.

The change is most visible outside of rush hour. That means the very early morning, during the day, late evenings, at night and on the weekend. On weekdays outside of rush hour, the waiting times will all be reduced by at least a minute and a half - a rather noticeable change.

Going out today, I decided to time the intervals between metro trains. Sure enough, for orange line trains going through downtown at 6:45pm, the trains were just under six minutes apart on average, which the STM says is an improvement on the previous eight minutes.

Though the wait times during rush hour (when almost all trains are already in service) won’t come down much, this move might serve to eventually lighten that load a bit. An extended rush hour means that fewer travellers will organize their schedules around rush hour to take advantage of the short waits.

I can’t be the only one who prefers to travel during peak hours because of how much faster it is. Extending rush hour will spread this tendency out a bit and hopefully make it spike a bit less as the whistle blows at 5pm.

More bus service means less bus service?

The other part to this service improvement is the more interesting one: the STM has announced additional buses being added to three popular lines: 18 Beaubien, 24 Sherbrooke and 121 Sauvé/Côte-Vertu. It’s also making the 54 Charland/Chabanel a rush-hour-plus-between-rush-hours service, which is becoming more and more popular (but to me only seems frustrating because the service stops by 7pm).

Today I went to the Beaubien metro bus stop for the 18 bus and observed as buses passed to pick up passengers headed east for the evening rush hour. Most of the buses had their seats filled, but none were so packed that nobody else could get on. They were running on intervals of about 3-4 minutes during rush hour’s peak (5:30pm), and 6-7 minutes just after rush hour (6:30pm).

This, despite complaints from the employees’ union that there’s a bus shortage affecting service.

Here’s the problem: The schedule itself hasn’t improved. If anything, service is being reduced on these three lines.

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Your guide to holiday transit service

As the holidays approach fast, radio stations are switching to all-Christmas-music formats, malls are packed with desperate last-minute shoppers, and TV starts to suck really bad.

What better time to contemplate that most exciting of holiday traditions: complicated transit service schedules!

Fear not folks. Below is a day-by-day guide to what you can come to expect from the Montreal-area transit networks. Take a glance at it if you’re planning to take a bus anywhere near Christmas or New Year’s this year.

And have a bit of sympathy for that bus driver who has to spend midnight on New Year’s Eve stuck at a traffic light handing out transfers.

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More West Island bus changes coming

Last week, the STM held a public consultation in the West Island, bravely exposing itself to the onslaught of residents with a lot of time on their hands and just as many complaints about how everything is run.

During the consultation, STM planning director François Pépin explained some changes that are coming to West Island bus routes over the coming years. Some changes will happen as early as next March while others will wait until 2009 or 2010.

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