Skip navigation

Tagged The Gazette

Don’t mess with the readers

A couple of weeks ago, the faxes at the Gazette were more active than usual. A letter came in, in ALL-CAPS RAGE format, which took issue with the paper’s decision to streamline the TV Times listings booklet that comes in Saturday’s paper:

WE ARE TERRIBLY DISAPPOINTED WITH YOUR CHANGES TO TV TIMES. THE MANNER YOU PROCEEDED WAS ARBITRARY, WITHOUT NOTICE NOR EXPLANATIONS.

YOU CANNOT CLAIM PAPER ECNOMY (sic) SINCE YOU HAVE WASTED NUMEROUS FULL AND PARTIAL PAGES OF SENSELESS GRAY FOR MANY YEARS. MORE TREES HAVE BEEN FELLED THAN TV TIMES WILL EVER REQUIRE.

SINCE THE DATA IS ALREADY DIGITIZED THERE IS NO ADDITIONAL LABOUR IN PRINTING THE INFORMATION.

YOU ARE CAUSING A SERIOUS DISSERVICE TO THE NIGHT VIEWERS SINCE THEY CANNOT PLAN THEIR VIEWING NIGHTS; THEY ARE TOTALLY IGNORANT OF THE PROGRAMMES AVAILABLE TO THEM.

IN ADDITION YOU ARE ROBBING THE SPONSORS OF THESE PROGRAMMES OF THE EXPECTED EXPOSURE OF THEIR PRODUCTS OR SERVICES. YOU ARE ALSO SHORTCHANGING US, YOUR READERS, OF AN ESSENTIAL INFORMATION THAT WE PAY FOR AND EXPECT.

WE SUGGEST THAT YOU USE YOUR EDITORIAL PAGE TO ADMIT YOUR ERROR AND APOLOGIZIE (sic) FOR THE INCONVENIENCE YOU HAVE CAUSED BY YOUR UNTIMELY DECISION.

SINCERELY YOURS,

ASSIDUOUS TV TIMES NIGHT READERS

The fax (who uses faxes anymore, anyway?) was followed by others, hand-written like they were ransom notes:

IT WASN’T BROKE

WHY SCREW IT UP?

TV TIMES IS A MESS

FIX IT RIGHT LIKE IT WAS

and

SNAFU

TV TIMES IS SCREWED UP

FIX IT RIGHT

Those faxes were resent at a rate of one a minute for over an hour before the faxes were shut off to avoid wasting any more paper. Over 50 faxes that powers that be will never see (unless they read this blog), and which won’t change anything.

But it served as a reminder that despite all the times I hear “I don’t read The Gazette” when I talk to people my age about it, there are plenty of people in an older age group who take the paper very seriously (and think their news judgment is vastly superior to everyone else’s).

Another reminder came as I started hearing (and reading) comments from readers who heard about the paper’s plans to make the Monday paper “more compact” like Sunday’s through a survey the paper commissioned. They’re almost universally opposed to the idea, and most took the time to complain that the Sunday paper needed to be fixed by adding more content and splitting up the sections again (currently it’s in two sections, the second being sports and classified).

The Gazette is also considering cutting the width of the paper by 2.5 inches, in order to make it more convenient to use as well as to save money on newsprint. (Considering how much I read the paper on public transit, any size reduction - provided the content stays the same - is welcome in my book).

A lot of people think they have better ideas on how to spend the paper’s money. More sports, less sports, more analysis, less analysis, longer articles, shorter articles, more hard news, more lifestyle features. Others simply demand the paper spend more money until it goes bankrupt.

I’m just glad they care.

Gazette starting Olympics page, photographer blog

As editor-in-chief Andrew Phillips explains in a blog post, The Gazette is jumping on the bandwagon and has launched an Olympics website to cover the Beijing Games that start next week, at www.canada.com/montrealgazette/news/sports/beijing2008/index.html. Most of the web content is provided by Canwest, which has a similar page (as does the Ottawa Citizen, Vancouver Sun, etc.)

Other media outlets have already launched Olympics pages, which I have almost universally panned. That said, it’s clear the news media is making a much bigger effort toward these games in terms of online coverage. (It remains to be seen which of these websites will have better live coverage of the Games.)

As part of local coverage of the Games (and to justify the oodles of money spent sending him there), The Gazette is also starting a blog for photographer John Mahoney, who will accompany reporter Dave Stubbs to Beijing (Stubbs already has a blog up with funny little stories leading up to the Games). Mahoney has a first post relating Beijing to his first Olympics in Lake Placid in 1980.

The paper, of course, will also have special coverage. Mahoney has photo profiles of different athletes each day starting Saturday, there will be a special Olympics preview section on Wednesday, and each day of the Games will have special Olympics sections with pages of coverage (some of which will be edited by yours truly).

Myles has given up on baseball

Stephanie Myles, who was once the full-time baseball writer for The Gazette and is now mainly covering Tennis, wrote last week about how she’s become disconnected from baseball ever since the Expos left for Washington.

The piece generated a lot of response from letter-writers, many of whom feel the same way.

    Gazette live-blogging Impact game

    The Gazette is trying something new tonight, live-blogging the Impact vs. Toronto FC game at Saputo Stadium BMO Field in Toronto. The copy is a bit dirty (note to marketing dept.: “Pat Hickey RAW”), but at least you get the news of what’s going on.

    La Presse is doing similarly with blogger Pascal Milano, as is Radio-Canada, with at least a half-time report from each.

    Unless I’ve missed something, Le Devoir, Quebecor’s Canoe portal, CTV Sports and even the sports networks (TSN.ca, RDS.ca, Sportsnet.ca) have nothing on how this game is going.

    The Impact is the unpopular little brother of the Alouettes and Canadiens, and the media tends to half-ass coverage of the team (in most cases, only covering home games so they don’t have to spring for airfare). Since this is a non-league game, it’s not on TV. RDS and TSN have Rogers Cup tennis, and CBC/Radio-Canada have regular non-sports programming. Fortunately, though, CBCsports.ca has a free live broadcast of the game online.

    UPDATE: 1-1 draw gives a victory in the CONCACAF Canadian championships to the Montreal Impact. SUCK IT, TORONTO!

    Rad-Can and Milano win the race for breaking news, having the result up within minutes (seconds?) of the game ending.

    CBC Television is also replaying the game at midnight.

    Gazette starts transit column

    This morning, The Gazette launched a new weekly column where readers submit incessantly boring rants about the most minor of uninteresting inconveniences questions and suggestions about the Montreal transit system and they get responses from an STM flak.

    The first column includes complaints about metro doors closing too fast, the 162 bus schedule, and wheelchair ramps on buses.

    It remains to be seen whether such a column can sustain interest to be repeated on a weekly basis, or whether it will degenerate into a bunch of random people ranting like old men about how the buses are always too full, people aren’t courteous, or that one bus showed up late that one time.

    Olympics blogs ahoy!

    La Presse unveiled its Beijing Olympics blog, noting that it’s sending a team of reporters, including columnist Pierre Foglia, to China next month. (Ten years ago, a newspaper sending reporters to the Olympics wouldn’t be news, but with the industry suffocating and cutting back, every plane ticket and hotel room has to be justified as a Newspaper Reporting Event.)

    The Star, meanwhile, is putting links to its Olympics website on every page, including a logo next to its flag. Sadly, the website from Canada’s largest newspaper has about the same design finesse you’d expect from a YMCA bulletin board.

    The Gazette’s Dave Stubbs, meanwhile, is still milking the Chinese news sources for weird stories relating to the Games on his Five-Ring Circus blog, which contrasts with Canwest’s matter-of-fact topic page.

    The Globe and Mail hilariously has its Olympics coverage in a section called “Others“. Their Olympics blog is better, at least, though I’m not sure what “Wb” stands for in the URL.

    The best Canadian Olympics news website unsurprisingly goes to the CBC, which not only has a general Olympics website, but has separate related sites for each major sport at the Games, each filled with stories. These will be the last Olympics the CBC has broadcast rights for.

    And for completeness sake, Quebecor’s Canoe portal has yawnable websites in French and English for the Games with stories from its newspapers and wire services.

    But even that’s better than CTV’s Olympics website, which doesn’t exist. (CTV has rights to 2010 and beyond, so you’d think they’d take advantage of the opportunity to get some practice online)

    YASTGB: Lampert at the airplane junket

    Gazette business reporter Allison Lampert is schmoozing it up with Bombardier bigwigs at the Farnborough International Air Show in England, throwing up some notes on a blog.

    Mitch Joel’s new Gazette column

    The Gazette today inaugurated its newest columnist, local social marketing guru Mitch Joel of Twist Image, who writes his first column for Business Observer on must-read blogs (he also has it on his blog).

    Good designers think outside the court

    Gazette sports section, Monday, July 7

    My newspaper employs an entire department of people whose sole function is to make it look nice. Mainly, they focus their efforts on the front page of the paper, meticulously adjusting every headline, deck, skybox, label, photo and other element to make it most appealing to people passing by with a dollar to spare for the guy running the news stand. But they also design important internal pages, and usually have a hand in cover pages for feature sections.

    Sports doesn’t usually get that kind of treatment because of how last-minute it is. Aside from the web pointers above the banner, the rest of the page is designed by the editor in charge, and usually consist of a large photo, a main story, a smaller story or column along the side and a feature with a small photo at the bottom.

    But on Sunday, with one major story dominating the sports news, I had a problem in the section’s design. The photo I wanted to use, of tennis player Rafael Nadal collapsed on his back in exhaustion and celebration of having just won his first Wimbledon title and unseating five-time champion Roger Federer, was horizontal (mainly because Nadal was horizontal at the time), and the layout was vertical (since the paper is a broadsheet and it was the only story going on the page).

    So I turned to the design desk for help, gave the design editor on duty a headline and she went to work. The page shown above is what came back, and is much better than anything I could have come up with on my own. The photo turned out very grainy (due to the fact that there was almost no light at Wimbledon when the game finally ended), but the message got across loud and clear.

    And that’s what good design is all about.

    Gazette’s thinner TV Times

    Gazette editor-in-chief Andrew Phillips explains the paper’s decision to cut the size of its weekly TV Times insert almost in half, from 36 to 20 pages, on his blog. (This, by the way, is a perfect example of what editors should be doing on their blogs: explaining situations that affect readers honestly and opening a dialogue with them.)

    The post is long, with plenty of points about how people on digital cable or satellite use on-screen guides instead of paper ones (this also led to the demise of the paper TV Guide), and the increasing price of paper forced management to make a decision. The newer format eliminates listings between midnight and 9am and cuts most of its “editorial” content (which I’m pretty sure nobody read anyway).

    The post even includes the necessary dig at the competition, which doesn’t have nearly as comprehensive TV listings (both weekly and daily schedules).

    As the number of channels grows, and the number of people using basic cable or over-the-air reception shrinks, it’s inevitable that some day these TV listings will be eliminated entirely, and demand for a searchable online version grows (much like TV Guide’s online offering, which has unfortunately been assimilated into the Sympatico empire).

    Sports by Fagstein

    If you notice something wrong about today’s sports section, feel free to blame it on me. Yesterday was my first shift in the big chair in sports (editor Stu Cowan is on a well-deserved vacation). It’s the most stressful job at the paper, especially on the weekends, because it involves filling eight blank pages of stories and photos from dozens of different sports, and half of the stuff arrives close to deadline.

    Mind you, the job was made a bit easier this week since most of the stuff happened in the afternoon, including the Great Victory of Spain.

    Incidentally, today’s Driving pages are also my creation, having been put together last week.

    Far from black and white

    Richard Martineau goes on one of his usual rants, this time about what he considers racism.

    The first part of his rant is against a lame This Hour Has 22 Minutes sketch that makes fun of Quebecers. Since Martin Patriquin already has a response to that one, I won’t bother here.

    The second part attacks my newspaper for the most curious of reasons:

    On faisait un appel à tous pour savoir si une famille du West Island pouvait accueillir une petite fille de 13 ans un week-end par mois, histoire de laisser sa mère souffler un peu.

    «La jeune fille est très active, elle garde sa chambre propre et respecte les règlements de la maison, pouvait-on lire. Idéalement, la famille d’accueil serait noire…»

    Imaginez comment The Gazette réagirait si le Journal se mettait à la recherche d’une famille d’accueil BLANCHE pour une jeune fille. On crierait au racisme !

    The Gazette has regular columns in its arts and life section which profile kids looking for foster homes and organizations in need of volunteers. It’s about a step and a half below actually rescuing orphans from a burning building.

    But Martineau takes issue with the fact that it’s suggested a black kid would ideally (but necessarily) best be placed with a black family.

    To answer his straw-man hypothetical, if the Journal was trying more to place troubled children with foster parents, I would certainly welcome it. And if an ad requested white parents, I’d probably be more confused than offended. Statistically there are always more black kids in these situations and fewer black parents in a position to adopt.

    But even if I grant that this is racism at its core, is this really the biggest injustice he could find?

    The Gazette can be criticized for a lot of things (ask me, I’ll write you up a list), but in 1,000 years this would not have stricken me as one of them.

    Rates matter

    The Gazette finally has its advertising rates posted online. If you check out its rate card (PDF) and do the math, a full-page ad (10 columns by 292 agate lines) will set you back about $10,000. If you want a colour full-page ad at the back of a section on a Saturday, that number is closer to $20,000.

    Or, if you’re interested in online, rates are $15-30 CPM for the website, and the ad spots on HabsInsideOut.com are $750 a month each.

    Or if you really want to throw your money away … why not just give it to me? I’ll totally whore myself out to your product.

    No regrets

    The Gazette has taken the leap, putting its heart and reputation on the line in the name of accuracy, and setup a corrections page on its website. It becomes only the second Canwest daily after the National Post to do so. It’s also the first Montreal daily to have a visible, dedicated page for people to find corrections.

    Craig Silverman, who has been pushing for such pages on newspaper websites for quite a while on his Regret the Error blog, celebrates by using one of The Gazette’s corrections against it.

    Gazette call centre gets pink slip

    The notice from the union was in my mailbox when I came in today: The Gazette and its workers union, the Montreal Newspaper Guild, have reached an agreement concerning workers in the Reader Sales and Service department whose jobs are being outsourced to a Canwest call centre in Winnipeg.

    The deal essentially turns the layoffs into forced buyouts, with a deal similar to what many in the editorial department took in January. It comes after the union lost a bid to merge the RSS bargaining unit with the editorial and advertising ones, which would have leveraged the power of the latter to save the former.

    It’s sad that the jobs are going, and that people calling about their morning paper are going to speak to a minimum-wage call centre guy on the night shift in Winnipeg than someone in the Gazette building who knows about the paper and the city and actually cares about readers.

    More comics

    In response to a Gazette reader’s survey about possibly removing a page from the weekend colour comics:

    If you drop anymore comics I’ll be forced to take drastic action. Drop the lonley hearts carp (sic) at the bottom and put in MORE COMICS. The Gazette has the best comics page in Canada. Keep it that way. More comics More comics More comics More comics More comics More comics More comics More comics More comics More comics More comics More comics More comics More comics More comics More comics More comics More comics More comics More comics More comics. I like them.

    Thomas McEntee

    One of the quirks working at The Gazette involves the obituaries section.

    Despite the paper’s best efforts, it still becomes difficult to get people to plan their deaths in advance. And so, seven days a week, people collect paid obituary notices and compile them for the next day’s paper. And the space they’re given to fill is usually larger than the amount of obituaries they have.

    So at about 8pm every night, the news desk gets a call from the obituaries people telling us how much extra space there is. Sometimes there’s none, sometimes it’s a column, a few columns, a full page, or a full page and more.

    When there’s a full page free, the ideal situation involves giving it to the section that precedes it, usually either business or sports. This is why you’ll sometimes see a full page of business news in Monday’s Your Business section just before the obits. But the news usually comes too late for the section editor to re-engineer the section to accomodate.

    When that happens, and when there’s space on a page shared by paid obituaries, we run editorial ones. These are usually pieces from the New York Times or Washington Post about obscure musicians or scientists we’ve never heard of. Occasionally, though, we get a famous death or a locally-produced obit.

    On Thursday night, I got approached by Alan Hustak, aka “Dr. Death.” He writes most of the Gazette’s obits, and had just written a medium-sized piece on Thomas McEntee, an Irish Catholic priest with a strong attachment to Griffintown. I was editing the World section at the time, and it’s usually that person’s responsibility to fill the obit pages when they come in.

    When news came down of the space to fill, I had a full page plus a column. Hustak’s piece could have been crammed into that column with a small picture, but I decided to see if I could make it fill a full page.

    Fortunately, Father McEntee has had his name in the paper quite a few times. He had this thing for a 19th-century woman named Mary Gallagher who would haunt Griffintown every seven years and look for her decapitated head. A story about that campaign led to plenty of pictures taken by staff photographers a few years ago.

    I took one of those pictures and had it fill almost the entire page above the fold. Below, I had the article, which was still way too short to fill the space without it looking weird.

    Rather than give up, or find some other obit to fill the space, I went through the archives. I found a profile on him that had been done in 1991, and cut out some information about his background and education. Combined with an old picture that Hustak had found, I made a fast-facts infobox. On the other side of the article, I put another infobox, which I filled with part of an old story by Hustak about Mary Gallagher.

    A little bit of playing around to make everything line up, a pullquote to fill some space, and voila: A full-page obituary for a local priest, put together on deadline.

    The online versions don’t do justice to the layout, but here they are anyway:

    As for the other column, as I looked for something to fill it, news was just breaking that Harvey Korman had died. The decision was simple.

    Intern season at the Gazette

    This week is New Intern week at work, when the newsroom is swarmed by snot-nosed idiot kids eager young journalists beginning their careers with a summer stint at the paper, replacing the veterans who get to use their vacation time. There are four reporting interns, a copy editing intern (who started two weeks ago), an online intern, a photo intern and a design intern (the latter two will start within the next few weeks).

    The reporters get the most attention though. In only a few days they’ve all already gotten their first bylines, in stories published in Wednesday and Thursday editions (UPDATE: I’ve added more features they’ve gotten in through the weekend):

    The reporting and editing interns almost always come from Carleton and Concordia universities, due to the requirements that they know something about Montreal and they be able to converse in French. No exceptions here.

    Place your bets now on which one of these will move on to reporting for Maclean’s/Globe and Mail/Time Magazine/New York Times, which will spend the rest of their lives in community newspaper obscurity, and which will eventually decide that PR/NGO work/selling crack is more rewarding and pays better.

    Judging the Gazette scoop

    On Wednesday, Alain Dubuc took the Gazette Bouchard-Taylor scoop as an excuse to philosophize about the nature of pre-emptive document leaks and ask whether they’re good for society:

    Cette question est la suivante: en quoi le public est-il mieux servi quand un média rend publique une information quelques heures ou quelques jours avant qu’elle ne soit diffusée de toute façon?

    He argues in La Presse that the Bouchard-Taylor leak was a bad one, because it emphasized things that were not core to the report (like having francophones learn more English). He thinks whoever leaked it did so to embarrass or usurp the commission.

    I’m thinking Alain Dubuc hasn’t seen The West Wing. (You can get it weekdays on CLT, though that channel isn’t useful for anything else sadly.) There, he’d learn that leaks are commonplace in government just before a big announcement in order to “soften up the ground” and prepare people.

    Some of my colleagues have suggested that leaking to the anglo paper was a calculated effort to do just that, knowing it would pounce on the controversial aspects (especially about language) and that the report itself would seem tame by comparison. (I haven’t talked to Jeff Heinrich because he’s too cool for me and I doubt he’d leak through this blog something he wouldn’t say in the paper)

    So was the scoop wrong? Inaccurate? Misleading? Some people think so.

    I’m not in a position to judge, both because I work for The Gazette and because I haven’t had time to read the report in its entirety.

    But La Presse’s André Pratte has read the report, and he thinks my paper did a good job.

    UPDATE (May 24): EiC Andrew Phillips cites Pratte’s blog post in saying the paper didn’t have a nefarious agenda.

    Another complaint

    I’m tempted not to mention this latest (poorly-explained) complaint against The Gazette to the Quebec Press Council, especially considering so many of those complaints eventually get rejected.