Tag Archives: TV everywhere

Canada’s TV industry still needs to get its act together on streaming

Want to watch the Super Bowl tonight online or on mobile? No problem. You just have to prove you’re subscribed to CTV through a participating TV provider.

Now, that might sound a bit ridiculous, since CTV is a free-to-air television network and doesn’t collect subscription fees, but it’s nevertheless true. Bell Media is streaming the Super Bowl only on its CTV GO app, and that application works only if your TV provider has a contract with Bell Media to provide it.

Unfortunately, while English Canada’s big providers — Rogers, Shaw, Telus, Eastlink and of course Bell itself — are participating providers, Videotron and Cogeco are not. It doesn’t matter how many RDS or TSN channels you subscribe to, you can’t get mobile access to the Super Bowl or other Bell Media sports content until they make a deal. And there’s no word on when that’s going to happen.

I explore this frustration a bit in this business story, which appears in Saturday’s Montreal Gazette. It quotes Videotron saying they’re negotiating, and noting that they have Global GO, TMN GO and some other services, but that’s it.

There are gaps all across the compatibility chart. I can’t find one cable provider that offers all TV everywhere products, nor any broadcaster that’s available on all cable systems.

Quebecor seems to be the worst offender on both sides. Videotron subscribers don’t have access to most Bell Media, Rogers or Corus applications. Meanwhile TVA Sports has live streaming available only to Videotron and Cogeco subscribers.

Why is it like this? Because as Canada’s vertically integrated media companies get bigger, they’re more able to play hardball. Negotiations for carriage become more complicated, and a company like Quebecor trying to hold out for a better deal for itself and its customers ends up getting left out.

(Of course, since negotiations are secret, we have no idea which side is being unreasonable in its demands.)

Online streaming isn’t regulated directly by the CRTC, but vertically integrated companies have been told to play nice on TV everywhere products linked to licensed channels. The problem is that a deal can be considered “commercially reasonable” and still be a bad deal.

TV everywhere compatibility has gotten a lot better over the past few years, particularly as Bell, Rogers and Shaw signed deals to make their programming available on each others’ systems. But if the industry wants to show the CRTC and the government that the free market works better than government regulation, if it wants to show customers that cable is still better than over-the-top streaming, it needs to grow up, sit down together and make this work.

TV everywhere should work everywhere. If it doesn’t … well, just remember how easy piracy is these days.