This story from this morning’s Gazette is hilarious. Apparently customers are complaining that they’re being ripped off by Montreal-based TVboxset.com, which has been promising them great deals on DVDs of TV shows, and then never delivering them.
What’s interesting is that those who do get the DVDs delivered quickly find out that they’re low-quality pirated versions recorded straight off of cable (they even have the network logos in the corner).
A quick scan online shows plenty of other people with similar complaints. In some of them, a representative of the company responds with a form letter about “misplaced orders”, but never answers the charges of blatant pirating.
The article quotes him as saying they “buy bulk and resell”, and that they don’t verify stock before they send it out. As if any idiot couldn’t spot such obvious fakes from a hundred feet away.
Garcia Media Group, which owns the website, isn’t under investigation by the Quebec consumer protection bureau, because apparently nobody’s complained to them yet (isn’t bureaucracy wonderful?), the Better Business Bureau can’t do anything because the company isn’t a member, and the police won’t say whether they’re investigating. Only Canada Post is looking into the matter.
Hopefully, unless the claims that this is all a smear campaign from a competitor are true (right, sure), this company will be quickly shut down and its owners prosecuted before they scam more people.
UPDATE (Oct. 7): Slashdot has a story on the lack of action in this case.