Monthly Archives: October 2009

The end of Call-TV

It’s official: the TQS disaster known as Call-TV won’t be returning to the airwaves.

The late-night infomercial, which I described as unregulated gambling when it debuted this summer, was a headache for the cash-starved network. The charges to people’s phone bills caused many complaints, and even led to a decision against it by the Canadian Broadcast Standards Council on the same day they renamed the network to V. TQS-V’s response was to disown the show, which is produced out of Austria along with similar shows for other countries, mostly in Europe.

Those of you who hunger for such television can, Richard Therrien points out, still watch Play TV Canada, which airs late at night on CIII Global Toronto and CHEK Victoria. For twice the price.

I like Georges Laraque

Georges Laraque and two fans pose boxing-weigh-in-style

Georges Laraque and two fans pose boxing-weigh-in-style

I’m going to come right out and say it: I like Georges Laraque.

When I found out last year that the Canadiens had signed him as a free agent basically as an enforcer to intimidate opposing teams and get into fights, I was disappointed. I’m not a fan of fighting in hockey, and I’m not crazy about goons.

Laraque is still a goon. He’s a fighter, an enforcer, a guy who’s there more for his size and the strength of his fists than the accuracy of his slapshot. But, for better or for worse he lives by a strict, unwritten code that supposedly uses one-on-one fighting to self-regulate against cheap shots that would otherwise target small superstars. And he’s always smiling when he fights, which I found incredibly odd. He finds it amusing when some guy from the other team thinks he can take on Big Georges Laraque. There’s clearly a big difference between Laraque and someone like Chris Pronger or Todd Bertuzzi.

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A deal at Radio-Canada

Rue Frontenac is reporting that the Syndicat de communications de Radio-Canada has reached a deal in principle with the employer and is presenting it to members for a vote this week.

The SCRC is the smaller of the two unions representing staff at CBC/Radio-Canada. It covers all employees in Quebec and in Moncton, N.B., which are predominantly French-speaking, but it covers employees in either language in those areas, which means the SCRC also covers anglophone employees in Montreal.

The rest of Canada is covered by the Canadian Media Guild, which famously got locked out in 2005.

If approved, the deal would be for three years.

Star redesign: I don’t hate it

After inexplicably hyping it for weeks, the Toronto Star finally unveiled its website redesign last week. I took one look at it and was unimpressed, but figured I’d return for a closer look.

Toronto Star's thestar.com

Toronto Star's thestar.com

Colour me more impressed.

I’m still not crazy about the visual design, which is filled with rounded corners, blue-grey gradients and just about every other Web 2.0 cliché in the books, but some of the functionality is worth noting.

One is the topic pages. News organizations have to get used to the fact that the Internet provides them with a different way to present information. Background doesn’t have to be repeated in every newspaper article to re-educate the reader. Instead, you can simply link to a previous article in a series, or better yet to a summary of the topic so far (kind of like what you’d see on a Wikipedia page). Many topics have short introductions followed by a list of articles on that topic. It’s simple, but very useful. The best part is the “hot topics” banner at the top of the page, which allows quick links to the big issues of the day.

Another is the timeline view, which translates as “everything published on this website, in reverse chronological order.” If you don’t know what you want to read, go here and just read whatever is new. There are other views like the “visual news” view, which presents stories as a series of pictures, but that’s only useful if all stories lend themselves to good pictures. Many don’t and are illustrated with boring file art instead, lessening the usefulness of this page.

Text in these boxes don't have enough ...

Text in these boxes don't have enough ...

More from teehan+lax, Torontoist and the Star itself.

Learn play-by-play from the pros*

Every year, Concordia University’s journalism department hosts a day of seminars from sports journalists, sponsored by Rogers Sportsnet.

This year’s lineup looks interesting, if only because of a panel called Life After the Expos, with Dave van Horne and Elliott Price. It will be followed by a play-by-play workshop, which also includes Sportsnet’s Rob Faulds.

Registration is free, and the event takes place at Loyola campus on Saturday, Nov. 7.

* Of course, the likelihood of anyone getting a job in sports journalism, much less as a play-by-play announcer, is just about zero in this media environment.

STM needs real-time metro status online

Metro system failures need to be better reported.

Metro system failures need to be better reported.

Last week, the metro went down. This kind of thing happened, but this system interruption seemed more serious than most. First of all, it affected more than one line. In fact, more than half the metro system was non-functional because of a power failure, which also forced some trains to stop in mid-tunnel and people to be evacuated along the tracks.

I was on online duty at the Gazette when this happened, so along with reporter Jan Ravensbergen I kept the story updated, scouring social media (particularly Twitter) for updates, pictures and testimonials. That’s how I learned about the in-tunnel evacuations. One thing I couldn’t do was just check out the STM’s website, because though the interruption knocked out dozens of stations on three lines and lasted for longer than an hour, there was nothing posted there about it.

The STM has been doing some fun things with technology, like delivering schedules by text message. But one thing it’s seriously lacking is a real-time update system about the status of the metro.

One commenter suggested using Twitter. It certainly couldn’t hurt. The delivery system isn’t too important. What matters is that when someone presses the button that creates an automated message relayed to passengers through the public-address system, that computer should also update the website, post a Twitter message, add a notice to an RSS feed, or all of the above, noting the problem.

Without this, journalists have no choice but to bug the STM’s PR people every 10 minutes to check the status of the system, and regular people have no way of knowing. That seems like an awful waste of everyone’s time.

Surely some simple solution to this problem can be found.

There are other hockey teams too, you know

NHL Center Ice

In addition to free previews of Showcase Action and Showcase Diva (both owned by my corporate overlord Canwest) and Planète on Videotron digital cable, October is also free NHL Centre Ice month.

For those unfamiliar with the concept NHL Centre Ice (NHL Center Ice in the U.S.) takes television feeds from out-of-market games (in our case, anything not involving the Canadiens) that otherwise wouldn’t be available, including those games that are blacked out on the west-coast Sportsnet feeds. There’s all sorts of asterisks involved (it doesn’t show all games, or include playoff games beyond the first round, in addition to the local blackouts), but if you’re a fan of, say, the Canucks, the Devils or the not-Hamilton Coyotes, it could be useful.

Check it out: Channels 451-461 on Videotron, 425-435 on Bell TV, and 471-487 on Shaw Direct (other channels for HD feeds, where available). After Oct. 24, NHL Centre Ice becomes $30 a month, which seems like a lot for me. But maybe I’m just spoiled because RDS has the rights to all 82 regular-season games of the Canadiens, plus all playoff games.

The power of the rings

(No, not really)

(No, not really)

It’s hard to think of an organization more anal-retentive about its trademarks than the International Olympic Committee (and, by extension, the organizing committees for the various Olympic Games). It’s bad enough nobody can use the word “Olympic” without getting angry letters from their lawyers, but now it seems they’re going a bit far, even by their own insane standards.

Take Richard Giles, who went to the Beijing Games last year and posted photos to Flickr under a Creative Commons license. That got a cease and desist letter from the IOC, who argued that the license was too generous, and allowed people to use his images for commercial purposes, which would violate the IOC’s copyrights. Even though he took the images, simply being at an Olympic event meant the IOC had a say in how he used his photos.

Or that Free Tibet protest video that was yanked off of YouTube because the group parodied the Olympic rings logo (in one case, using handcuffs). Or the Chicago Olympic bid logo that had to be changed because it contained a torch.

It’s not just the IOC. The City of Vancouver has raised the ire of civil liberties groups with a new bylaw that would make it easier for them to take down “illegal” signs (those that, say, use the Olympic logo without permission to cash in on the Games) and fine the perpetrators.

These things have already been subject to condemnation in editorials, but now it seems the message isn’t getting through.

The reason for all this, of course, is money. The Olympics are big business, TV networks spend hundred of millions of dollars on broadcast rights, and sponsors pay big money to be able to claim that they support our athletes.

That’s why there are a ridiculous amount of official suppliers for these Games. These include an official home improvement partner (Rona), an official lottery and gaming provider (B.C. Lottery Commission, who I guess aren’t concerned with how this might look), an official motor vehicle insurance company (ICBC), an official document solutions provider (Ricoh), an official medal metal supplier (Teck Resources, which is different from the official medal manufacturer, the Royal Canadian Mint), an official supplier of industrial safety and material handling equipment (Acklands Grainger), an official temperature control system supplier (Aggreko), an official hand sanitizer dispenser supplier (ALDA Pharmaceuticals), an official supplier of insulation materials and heat transfer fluids (Dow Canada), an official water management supplier (EPCOR), an official metal detector supplier (Garrett Metal Detectors), an official cereal supplier (General Mills), an official converged network equipment supplier (Nortel), an official network server supplier (Sun Microsystems of Canada), and an official natural gas pipeline operator (TransCanada).

There are also “media” suppliers, official partners that get to put the Olympic logo on their mastheads until the end of the Games. These include 19 official newspapers in Canada: the Globe and Mail is the official national print newspaper, the Canwest chain gets all 10 of its regional newspapers (including The Gazette) in the regional newspaper category, and Gesca gets its eight papers (including La Presse) in the French newspaper category.

I’m starting to think I should take down that image at the top of this post. VANOC will get mad at me for using the logos, and the category I’ve suggested might just be one that they were expecting bids for.

The young’uns speak

Poster for Jeunes pour Montréal

Poster for Jeunes pour Montréal

You don’t usually see third-party interest groups in municipal elections, but one has appearently formed called Jeunes pour Montréal. The idea is not to advocate for any particular political party but to raise issues of specific interest to youth, including public transportation. Its creators say they’re supported by student associations and not any particular party, so I’ll take them at their word.

They’re also (of course) active on social media, including Facebook, where we learn that the most popular issue apparently is metro service overnight. They’ve asked the three parties for their views on that issue.

Aside from the little traffic that would take a metro at 4am, the overnight hours are when track maintenance and other work is carried out that can’t be done while the trains are running.

But an increase in the frequency and reach of night bus service is an idea worth looking at.

UPDATE: Turns out the group isn’t authorized by the Chief Electoral Officer and its signs are up illegally. Some of them have already been taken down.

Ile Sans Fil in the park

Both Union Montreal and Vision Montreal have an element on their platforms that some technologically-inclined Montrealers might find interesting: free (or cheap) wireless Internet access in public parks and other public areas.

The idea isn’t new. The city first approached the volunteer group Ile Sans Fil more than two years ago to talk about setting up such a system. Ile Sans Fil provides free wireless Internet through more than 150 access points in the city, most through places like coffee shops who pay ISF a small fee.

The city has even conducted studies and hearings on the subject, and a presentation given in November 2007 resulted in only one comment, in support of the project. In a report, filed at the beginning of 2008 (PDF), the city’s commission on economic development recommended setting up a network with Ile Sans Fil.

For various reasons internal to the city’s operation, this issue has been sitting on a shelf since then. ISF even appealed to the public in August 2008, (perhaps prematurely), though specifying that the group wasn’t in danger if the deal fell through. ISF were expecting a call for tenders earlier this year on a free wifi project, which it would then bid on and be a clear favourite for, but it never came.

Both Tremblay and Harel should be somewhat embarrassed to have this on their platforms. Tremblay because the city hasn’t acted on this yet despite the preliminary work being done, and Harel because it was an idea of the Tremblay administration that her party has now stolen.

Journalism: It’s just for fun

The Globe and Mail has launched a new contest: Journalism Dream. The winners of this contest (one writer, one photographer) get a some-expenses-paid trip to Vancouver where they would become part of the Globe’s Olympic team in February.

Except, they wouldn’t be treated the same as the rest of the Globe’s Olympic team. While real journalists will get all their expenses paid, plus a proper salary, these “guest” journalists get airfare and hotel, a laptop and $1,000 spending money, which works out to $200 per photo assignment or article that they’re expected to write over the two weeks of the Games.

According to the rules: “Prize winner and his/her travelling companion are solely responsible for all costs not expressly described herein including, without limitation, applicable taxes, fuel/currency surcharges, ground transportation, meals, beverages, room service, gratuities, merchandise, telephone calls, insurance together with any required travel documentation, and all personal expenses of any kind or nature, together with any applicable overnight layover. … No further compensation will be made to the guest journalists for their submission of articles/photographs.”

Some of you might think that this is an equitable trade, even a beneficial one for participants in the contest, especially if you consider the $1,000 (which would be used for things like meals) as payment for the articles or photos.

What bugs me about this contest, though, is just that: it’s a contest. Becoming a journalist is seen as some sort of prize to be won, rather than a job to work hard for. And this, by one of Canada’s most prestigious newspapers.

One of the big problems facing journalists these days is this impression people have that it’s somehow glamorous. So many people want to become TV reporters or newspaper columnists, and so few positions are available, that the cost of journalism is being brought down (the law of supply and demand). Freelancing rates have been stagnant (or even decreasing) for decades as inflation has reduced the value of those rates. New outlets (both traditional and new media) use “citizen journalism” as a code word for replacing expensive professionals with amateurs willing to do the work for free in exchange for what they hope will be fame or recognition (in the end, that never comes – even TV reporters and newspaper columnists can walk around town without being noticed).

CBC Radio’s The Current explored the issue of internships on Thursday (after an article in the New York Times about people paying to get unpaid internships), and it’s no surprise that media interns were a big part of that. (For others, you can check out the Unfair Internships blog).

I realize I’m part of the problem here. I took two unpaid one-week internships (one at the West Island Chronicle, another at CBC which led to a handful of paid shifts in radio), though I should point out that neither of those were major factors in getting my current job (which began with a paid internship).

I also work for free for this blog (though in that case, at least I’m exploiting myself and marketing myself at the same time). Though a few people stop me to say they love it (one cute girl told me that last night, in fact), I don’t pretend that I’ll get famous or rich through it, or that it will ever replace the work done by professional investigative journalists.

Still, the thought of turning this into a contest prize giveaway like some cheap laptop…

CTV owes its viewers an apology

Dave Carroll, the guy who did the United Breaks Guitars video, produces a song about the evil cable companies paid for by CTV. It has aired in full (without explanation) at the end of local newscasts across the CTV network for two days in a row, as if reinforcing the idea that local stations have little say in local programming. You can download the video here.

At 11:30 a.m. Thursday, CTV held a 45-minute news conference in Toronto to make its case for “saving” local television by getting Canadians to support them and support their request (now with CBC and Global) before the CRTC. The complete video is on CTV’s website. It started off by using CKX-TV Brandon as an example, making me wonder if proving a point in this campaign wasn’t a big reason that CTV decided to pull the plug on the station so quickly. It also included the presentation of two new commercial spots (both of which are comically bad), and ended with the Dave Carroll video above.

Scanning through the TV channels, I found it covered live on only one. It wasn’t CPAC, of course, it was CTV News Channel, which cut away from Dan Matheson’s show for almost 25 minutes to air these talking heads live. Matheson cut it off just before noon only so he could finally throw to commercials. Before he did, there were three questions from the audience – all from television broadcasters with clear interests here (one was from CityTV, which isn’t part of the coalition only because its owner Rogers is more interested in protecting cable revenue than television revenue – the videographer asked if this is a political campaign by broadcasters, and got them to admit that yes, it was).

When CTV News Channel returned, there was no discussion of the topic, no response from cable and satellite companies, and no attempt was made to provide the other side of the debate (even though it’s being clearly stated). This despite the fact that the 25-minute presentation included facts that are clearly in dispute, included two commercials (which were not shot by a CTV cameraman pointing at a screen, but fed directly to air), and an admission from CTV itself that this was a political campaign.

It was only at 1 p.m., an hour and a half after the press conference began, that Dan Matheson brought in Phil Lind of Rogers and grilled him for five minutes on the cable company’s response. A 25-minute news conference with embedded advertising presented without question versus a five-minute interview with a skeptical news anchor is apparently considered balanced to CTV.

Just after noon on CFCF’s local newscast, a brief about the news conference was presented by anchor Todd van der Heyden. Again, CTV’s statements were presented without question, no attempt was made to present the other side of the debate, and viewers were encouraged to visit CTV’s Local TV Matters website as if it was some reliable source for more information instead of a propaganda campaign by the corporate office.

CTV started by airing one-sided ads on its networks, then holding “open houses” and leveraging local TV personalities to amass large crowds to pretend there’s some huge support for their political cause. They aired one-sided reports from local journalists scaring people into supporting them. Now, it seems, they’re presenting a news conference (at which nothing new was said) as if it’s breaking news.

CTV is continuing to abuse the public trust, and using its power over journalists it employs to get them to ignore journalistic ethics and bias themselves in favour of their employer.

It doesn’t matter whether you agree with CTV’s campaign, or with fee for carriage, or that local TV is in trouble, or that cable and satellite companies are making too much money. CTV News has a duty to present a fair picture to its viewers, and it is intentionally failing to do so.

This is what you want us to save?

UPDATE: Bell and Rogers respond with a press release saying they give plenty of money to Canadian television.

Oh yeah, that Canwest thing

Over the past week, I’ve had people ask me about Canwest’s financial situation. Are they selling their assets? Will there be an auction? Is Paul Godfrey buying the newspapers? Are executives getting huge bonuses? Was Leonard Asper to blame? Did the company not do enough to reduce its debt? Does ScotiaBank own the newspapers now? Are people being fired and losing severance? Will pensions be worthless? Is this somehow Conrad Black’s fault? Will Global TV be owned by Americans? Can the newspapers survive? Will this affect programming? Will Leonard Asper get thrown out?

I wish I could tell you I knew the answers to these questions, as I am an employee of a Canwest newspaper, but the reality is that I don’t know any more than you do. Canwest is a publicly-traded company (okay, it was a publicly-traded company), and as such anything at those upper levels has to be divulged to shareholders (via press releases) before it’s told to the company’s thousands of front-line employees. So I don’t know any more than what’s been reported through those releases and in the media. Neither does my boss. Neither does my boss’s boss.

So everything is out there. CBC does a pretty good job of explaining the issues (and getting the facts right). Or you can get it from the horse’s mouth on Canwest’s public restructuring info page, complete with video of Leonard Asper.

For those too lazy to read everything, these are the facts as I’ve been told them from the company (and has been publicly released):

  • The company that filed for creditor protection is called Canwest Media Inc. It owns the National Post, the Global Television Network, three cable channels (DejaView, Fox Sports World, and MovieTime) and the corporate office. You can see a diagram here (PDF). Canwest Limited Partnership is the company that owns the other newspapers (including my employer The Gazette), and the former Alliance Atlantis channels are owned by CW Media, which as its own structure. Neither those companies nor the parent company Canwest Global Communications Corp. has filed for creditor protection.
  • Nothing has changed at the operational level, either on the affected side or the non-affected side. There’s obviously a lot of concern among those inside and outside the company (and that might affect things like advertising contracts), but nothing has been shut down. Employees are still getting paid, and invoices are still being processed.
  • Other than the National Post Company being transferred from the Canwest Media side to the Canwest LP side (to join the other newspapers), there has been no official word on the sale or reconfiguration of any assets.
  • The creditor protection filing comes with a pre-packaged deal with 70% of some class of creditors (I’m not a business expert here, read the stories if you care), so it is expected to go through this credit-for-equity swap relatively painlessly. Negotiating this deal (and the sale of Australia’s Network Ten) is why the company has gotten extension after extension on debt-related deadlines over the past few months.
  • Canwest LP (the newspaper side) still has a lot of debt (about $1 billion) of its own, which means there will be some restructuring on that side as well. There has been no word on whether a creditor protection filing would be part of that.
  • The television networks and newspapers are still profitable, and no matter what happens to Canwest they are expected to survive.

Admittedly, I’m drinking the company Kool-Aid here. Some of these things may change, or they might not. Everything we know for sure has already been released.

It would be easy for me to speculate on possible avenues here, but the Globe and Mail, Toronto Star and others are perfectly content to do that with their anonymous sources, and they’re probably in a better position than me to do so. Maybe what they say is true, maybe it’s not. I don’t know any more than you do, and it would be irresponsible and counter-productive to make wild guesses about the future of this media giant.

Go ahead and make up your own theories. But just remember there are thousands of families who depend on Canwest properties to put food on the table.