Monthly Archives: April 2012

| Media

How not to send a press release

I have great respect for people who work in the communications business. Dark Side or not, they are part of the process that gets information (and government propaganda) to the public. And they are often grilled by the media for decisions made by other people.

So I’ll leave out the name of the poor sap who sent out this email. It’s not important, anyway. But hopefully it will serve as a lesson to others on how not to send messages to the media.

The email was about media accreditation for Quebec’s construction inquiry. As you can imagine, the inquiry is getting a lot of media attention, so it makes sense to try to organize that in some way.

The email, whose subject line was blank, said the following on top of signature boilerplate for the commission:

Bonjour à tous

Vous trouverez ci-joint la procédure pour l’accréditation des médias

Attached to the email was a Microsoft Word document of 545 kB. That Word document contained the following, plus contact information:

Avis aux médias

Objet : Accréditation des médias

Montréal, le 24 avril 2012 – La Commission d’enquête sur l’octroi et la gestion des contrats publics dans l’industrie de la construction publie aujourd’hui, sur son site Internet, la procédure ainsi que le formulaire pour obtenir l’accréditation afin d’avoir accès en tant que membre des médias aux locaux soit : salle d’audience, salle de presse et studio pour entrevues.

Sur le site Internet de la Commission, Section salle de presse (www.ceic.qc.ca), vous trouverez la procédure ainsi que le formulaire pour l’accréditation.

Le formulaire ainsi qu’une photo numérique format passeport devront être acheminés à la Commission par courriel à communications@ceic.gouv.qc.ca .

So, to resume:

  • Subject line is blank
  • Text is contained in attached Word document for no good reason
  • Word document is 545 kB, mainly because of useless design features
  • Word document is three paragraphs essentially saying to go to their website
  • Rather than providing a direct link to the page, it gives instructions on where to click to find it
  • Message gets address of website wrong (it’s ceic.gouv.qc.ca, not ceic.qc.ca) – a second email was sent an hour later to correct this

Next time, just say you’ve posted accreditation information on your website and provide a link to said page.

There, I’ve saved you the consulting fee for a communications specialist to spend three hours and a PowerPoint presentation telling you that.

| Media, Opinion

Journalists need to leave the echo chamber

Journalism Strategies panel, from left: Moderator Mike Finnerty, Tony Burman, Kai Nagata, Dominique Payette, Judy Rebick

Last week, I attended a panel discussion about the future of journalism, and specifically about public policies to support journalism and whether we still need professional journalists. I resisted going to such a discussion, but decided to go anyway because the panel had some interesting members. Tony Burman, the former CBC and Al-Jazeera executive; Kai Nagata, the disillusioned former CBC and CTV journalist; Dominique Payette, creator of a report calling for accreditation of professional journalists in Quebec; and Judy Rebick, activist and creator of rabble.ca.

If you missed the panel, there’s a video of it online. It’s about two and a half hours long, including questions.

I was excited by the idea that there would be some interesting debate from people with different perspectives on how journalism should be done. But sadly, none of the debate I wanted to see materialized.

It became clear to me as the discussion went on how one-sided it all was. There was no representation, either on the panel or in the audience, of opinions from the right or even the centre-right. There was lots of discussion about the student strike and how the media was covering it, but no one questioned whether the strike itself was a good idea. There was discussion of Quebecor’s battles with Transcontinental in the community weekly war and how it has changed since the lockout at the Journal de Montréal, but nobody saw fit to defend the empire, or even point out that starting a bunch of new newspapers adds to the number of journalism jobs. There was condemnation of openly right-wing activist media like Sun News Network, but no corresponding condemnation of openly left-wing activist media like The Tyee or Rabble.ca.

I say this not because I want to become a Quebecor apologist or student-basher, but because as a journalist the last place I want to be is an echo chamber where everyone agrees on a set of facts that suit their agenda. I want to be challenged on my preconceptions, I want the most unpopular ideas to get a fair chance at being heard and considered. I want people who disagree on fundamental issues to discuss their opinions with each other instead of putting their hands over their ears.

There’s a reason I put the term “open-minded” in the headline of my review of Sun News Network. Open-mindedness is something I find too many journalists lack. And a closed mind is often the biggest reason why a journalist can’t be completely honest with news consumers.

Dominique Payette

Dominique Payette is a former Radio-Canada journalist, now an academic, who was invited on the panel because of her report into journalism in Quebec. It called for the establishment of a “professional journalist” title that would be given out (and could be taken away) by some quasi-government body. I was among many who argued against it because I’m uncomfortable with the government, no matter how arm’s length the distance, deciding who can and can’t be a journalist.

Payette expressed disappointment, perhaps even annoyance, that her report has essentially been shelved. That’s mainly due to the fact that two groups – the FPJQ, which is an association of Quebec journalists, and the Quebec Press Council, which acts as an ombudsman for Quebec media – both want to be in charge of deciding who gets to be a journalist in Quebec. Faced with a journalistic community divided over how to proceed, the government wasn’t about to start legislating what could be a very controversial issue.

But Payette’s interpretation of the reaction was different. According to her, there was a language divide at play. Anglophone media were largely against the report while francophone media largely supported it. She’s right on the first part – anglo media were just about entirely against the idea, for ideological reasons but also because of some of Payette’s other recommendations, like that all journalists be tested in French language skills. But many francophones also came out against the idea.

Payette also cited a language divide in the coverage of the student protests. Apparently francophone media were largely on the students’ side, while anglophone media were largely on the side of the government. This confused me, until I remembered something she said earlier in the evening.

“I don’t read the Journal de Montréal because it has become a right-wing newspaper”

A journal de droite, she said, in case there’s some debate over my translation. According to Payette, there were no longer journalists working there.

Now, there’s definitely debate to be had about journalistic ethics at the Journal, but it stunned me to hear that a person who considers herself an expert on Quebec media refuses to read its largest newspaper. Not only that, but she then analyzes Quebec media as a whole by conveniently ignoring one of its major players. The Journal de Montréal and other Quebecor media were against the licensing of journalists and highly critical of student protesters, but rather than acknowledge that different media have different opinions on important issues, she ignored media she disagreed with and simply resorted to generalizations and caricatures.

Not that there were too many people in the audience to call her on it. I heard only one question that came close, wondering why, if media working for “social change” was such a good thing, right-wing media like Fox News working for their own social change was so bad. The question wasn’t really answered by the panel, who instead pointed out that Fox News viewers are ill-informed and that the opinions it advocates benefit only a small number of people.

It’s sad to see a group of people, who apparently hold quality journalism so dear, seem to take the stance that activist journalism is okay so long as it’s activism on the left. It’s sad to see a crowd that’s interested in journalism openly applaud leftist activist sentiment.

Sun News personalities speak of the “consensus media” where journalists assume the same (left-wing) opinions as all the other ones, perhaps through peer pressure and a desire to fit in, or for some other reason. Coming out of a discussion like this, it’s hard to disagree.

I don’t want to suggest that the crowd thought with one mind. There were some in the audience (which had representatives from many media outlets, including CTV, CBC, CJAD, The Gazette, OpenFile, Sun Media, Presse canadienne, Projet J and probably others whose faces I didn’t recognize) who pointed out to me privately afterward how disappointed they were in the political bias. I myself didn’t speak up, which might have given others the idea that I endorsed the sentiments being expressed.

But I don’t endorse them. Nor do I endorse the opposite opinions. I believe most divisive political issues aren’t nearly as black and white as many people make them out to be. I don’t believe that people who disagree with me are either evil or stupid. I don’t believe that journalists should embrace bias simply because the ideal of objectivity is unreachable.

And I don’t believe that discussions in which everyone agrees with each other do much to further enlighten anyone.

(Then again, I could be wrong about this. I like to keep an open mind, after all.)

| TV

CBC Montreal has a new set

If you’ve been tuning in this week, you’ll have noticed that CBC Montreal has inaugurated its new set. Built in the same space in the Maison Radio-Canada’s Centre de l’Information as the previous one, it feautres a new smaller desk, a new background, flat screens and LED lighting.

Tearing down the old set and building the new one took two weeks, during which the newscast was done from the newsroom studio.

Anchor Andrew Chang takes viewers on a tour of the new set on the first newscast on Monday (it starts at the 24th minute).

Here are some shots from that first newscast to give an idea what it looks like.

Continue reading →

| Media

Another boring journalism conference

I found it interesting that I saw this quote about journalism conferences as I was gathering links for a post about a journalism conference in Montreal.

I like hearing people talk about the trade, and giving insight. And considering what I do, it would be ridiculous to argue that I don’t like navel-gazing about journalism. But I’ve never been a big fan of big academic-style conferences, particularly those that cost hundreds of dollars to attend.

There’s one such conference this weekend, called the Journalism Strategies Conference. It runs Thursday to Saturday. Unfortunately I’m working during much of it so I won’t be able to attend.

But I will be there for a free event on Thursday night, a panel discussion whose lineup is sure to make things interesting:

Just the thought of Payette and Nagata getting into a debate about professional journalism might be worth the price of entry. Which is, you know, free.

The discussion, moderated by Daybreak host Mike Finnerty, begins at 7pm at Concordia’s DB Clarke Theatre (underneath the lobby of the Hall Building at 1455 de Maisonneuve W., corner Mackay). The Facebook event page is here.

There’s another free event Friday at 6pm at the McGill faculty club, with invited guests from abroad.

Two organizers of the conference, Christine Crowther and Lisa Lynch, appeared on CINQ-FM’s Digital Life Show last weekend to talk about it. You can download the podcast on their website.

| Opinion, TV

An open-minded review of Sun News Network

When the Sun News Network launched on April 18, 2011, the rapid-fire reviews were not kind at all. In response, host and seasoned journalist David Akin asked on Twitter that the network be cut some slack, at least until Day 2.

I decided to cut them a bit more slack. I’d give them a week, I’d watch the network throughout the day with an open mind, and reserve judgment until afterward (some sarcastic tweets excepted).

I put my new DVR into overdrive, recording the network for 16 hours a day, then watching it with the remote in hand to fast-forward through some of the repetitive parts and commercials.

After the first week, I realized that Week 2 would be a stronger test of Sun News than Week 1. The royal wedding was scheduled for the coming Friday, and Sun News had promised live coverage just like every other network in the world. And the end of Week 2 would feature the Canadian federal election, a huge test for any network, and an even tougher test for one that’s two weeks old and still trying to find its footing. So I recorded Week 2 as well, from 6am to 10pm (the overnight hours are repeats of prime-time programming).

As it turns out, there was a third major news event during that weekend: the death of Osama bin Laden. An unexpected breaking news event on a weekend evening would also give huge insight into how Sun News performed.

In the end, I recorded and watched (or zipped through) almost 200 hours of Sun News Network broadcasts, including the first two weeks in their entirety.

Afterward, I watched a half-day each of CBC News Network and CTV News Channel, in order to get a proper basis for comparison. (I was reminded, for example, how much 24-hour news networks in general will repeat stories.) I also checked back in with Sun News to see how they filled airtime after the election.

For the past year, I’ve checked in periodically, when there’s nothing better on TV. I won’t be so bold as to suggest that makes me an expert on the network, but I think I’m a bit more familiar with what they put on the air than many of the people who have written about it since it launched.

So for the benefit of those who want a more balanced perspective about the network, and hopefully to counteract the flood of (mostly negative) commentary that comes from people who clearly have never seen it, I’ll offer my review.

I haven’t interviewed anyone at the network, and other than brief Twitter exchanges and a single on-air appearance, I haven’t spoken to anyone there in any other context either. My opinions are based on what has actually been aired, combined with what personalities have said in other media. My research is based on what has aired combined with reputable sources I’ve found online.

(Note: This is really long. Feel free to skip to the conclusions and suggestions at the end if you’re pressed for time.)

Continue reading →

| Montreal, Radio

Cogeco applies for big power boost to The Beat, 98.5FM

Existing (purple lines) and proposed (black lines) coverage areas of CKBE-FM 92.5, as prepared by SpectrumExpert. The map for CHMP-FM 98.5 is identical.

Cogeco wants more power.

Its broadcasting arm, Cogeco Diffusion, has applied to the CRTC to more than double the power output of two of its stations, CKBE-FM 92.5 (The Beat) and French-language talk station CHMP-FM 98.5, so they reach their maximum of 100kW effective radiated power, from the current 44.1 kW and 40.8 kW, respectively.

The move comes, the applications say, because of a new antenna installed by CBC/Radio-Canada on the Mount Royal Tower for CBF-FM (Première Chaîne 95.1). Cogeco wants to put both stations on this antenna, and replace their ~20kW transmitters with ~40kW transmitters, leading to a 100kW ERP for both.

At 100kW, the stations would match CBF-FM and CBFX-FM (Espace musique 100.7) as the most powerful FM radio transmitters on the tower. Only CKOI, which transmits 307,000 watts from the CIBC tower downtown, has more power, because it was approved for that power before the 100kW limit was set in the 1960s and the right was grandfathered in.

By comparison, other stations like CHOM, CFGL (Rythme FM), CITE (Rouge FM) and CJFM (Virgin Radio) operate around 40 kW ERP, as does CKMF (NRJ), though it has been authorized to go up to 75 kW. CBC Radio One and Radio Two operate around 25 kW.

As you can see from the map above, though it more than doubles the radiated power of both stations, the impact on the coverage area is minor. Cogeco’s application estimates an increased potential audience of 1.5% or 5%, depending on how you measure it.

That said, those who receive either station with some noise or difficulty will probably find it easier if the CRTC approves this change.

Interference

The CRTC’s decision on this matter won’t just take into account Cogeco’s needs, but will also look at how this increased power will affect other radio stations. Coordination rules set limits in terms of how much stations on the same channel can interfere with each other, as well as how stations protect other stations on adjacent frequencies. Cogeco’s applications see no interference problems in which another station’s needs would take priority over its own.

Here’s what the engineer’s report lists as potential issues:

For CKBE:

  • Co-channel interference: The station would risk interfering with four U.S. station allocations on 92.5 FM, none of which have an operational station. The station would also graze the coverage area of CBCD-FM, a retransmitter of CBC Radio One Ottawa in Pembroke, Ont. (An application is also under consideration for a 300W station on that frequency in Clarence-Rockland, Ont., east of Ottawa.)
  • First-adjacent channel interference (92.3 FM, 92.7 FM): The biggest concern here would be CBF-FM-12 (92.7), a 130-watt retransmitter of Sherbrooke’s Première Chaîne station in Victoriaville. It could also increase interference with WPAC in Ogdensburg, N.Y., but only if that station were expanded to its maximum allowable parameters.
  • Second-adjacent channel interference (92.1 FM, 92.9 FM): There’s a slight overlap near St. Jean sur Richelieu for Burlington’s WEZF (Star 92.9), so there might be trouble for people on the fringe of WEZF’s coverage area near Montreal.
  • Third-adjacent channel interference (91.9 FM, 93.1 FM): Only real concern here is CKLX-FM (Planète Jazz 91.9), which might get more interference for people who live near the Mount Royal tower. But being three channels away, and because it also transmits from that tower with a lot of power, it’s unlikely to result in significant interference.
  • Harmonic interference: The engineers predict a potential interference problem on TV channel 8, which is used by the analog TV retransmitter of CJOH in Cornwall, Ont. The audio frequency of that channel is at 185 MHz, which is twice 92.5. The station is required to solve any harmonic interference problems that come up.

For CHMP:

  • Co-channel interference: The biggest concern here is CJWL-FM (The Jewel) in Ottawa, which would not be fully protected. There’s also a potential for some interference with WCKM-FM in Lake George, N.Y.
  • First-adjacent channel interference (98.3 FM, 98.7 FM): Potential interference with CIAX-FM, a community station in Windsor, Quebec.
  • Second-adjacent channel interference (98.1 FM, 98.9 FM): No interference issues. The closest station is CFGE-FM 98.1, a Rythme FM transmitter in Magog, which is also owned by Cogeco.
  • Third-adjacent channel interference (97.9 FM, 99.1 FM): No issues here either. There’s an American frequency allocation, but CHMP interference would not carry anywhere near the U.S. border.
  • Fourth-adjacent channel interference (97.7 FM, 99.3 FM): The engineer mentions CHOM-FM in its report, but notes no likelihood of interference between the two.
  • Harmonic interference: Engineers note a potential interference issue with TV channel 10, which is used by the digital transmitter CFTM-DT (TVA), also on the Mount Royal tower. The second harmonic of 98.5 MHz is 197 MHz, which is part of Channel 10. CHMP is required to solve harmonic interference issues if they come up.
For all the listings of interference problems, Cogeco’s application notes that CKBE and CHMP would be operating within their maximum allocated coverage area, which means it would not need to coordinate with these stations. And in any case, these stations are already operating, so most interference issues would already exist. It’s unlikely too many people are going to have problems they didn’t have before picking up stations.

Rubber stamp?

I haven’t seen enough applications like these to judge their chances of getting through the CRTC. But the fact that they are Part 1 applications (no notice of consultation, no hearing date set) suggests the commission sees this as a minor change. Unless one of the stations listed above files an intervention and makes a case that the power increase would negatively affect their station (and that their station’s needs are more important), these changes are likely to pass.

If you wish to file a comment or intervention in these cases, the deadline is May 14. You can view the applications or submit comments via the CRTC website.

| In the news, Opinion

Anglo rights in a sovereign Quebec?

It’s not hard to imagine why anglophones in Quebec are so against the idea of separation. For them, there isn’t this big conflict between being Canadian and living in Quebec. For them, Canada’s bilingual nature – imperfect as it may be in practice – includes them more than Quebec’s attitude of French-but-some-English-too-if-we-have-to.

But it’s more than just a feeling of belonging. Canada’s laws give anglophones the right to live in their own language, to educate their children in English, to deal with the government in English, to have laws written in English. Quebec is obliged to offer services to anglophones, including English school boards, whether it wants to or not. And judging by the amount it restricts access to English public schools (and how much some want to restrict it even further), anglophones could be forgiven for thinking they really don’t want to offer these services, lest they threaten the francophone majority.

I don’t remember every detail about the 1995 referendum campaign – I was 13 at the time and had more important things to worry about that fall. Besides, it’s not like I was going to vote.

I remember about that time and in the years afterward (before it became clear that the whole separation thing wouldn’t be achievable in the short term) how the leaders of the Parti Québécois and the Bloc Québécois – the de facto leaders of the sovereignty movement – would reassure the anglophone community that we’re Quebecers too. During some provincial and federal election campaigns, some even had the gall to suggest that anglos vote for them because their common ground on social or economic issues was more important than their division over sovereignty. And I remember after every election, both those parties would proudly proclaim that every vote for them was a strong mandate for sovereignty.

Politicians being two-faced and pandering is hardly new, but it doesn’t exactly instill confidence when, for something as important as national independence, a lot really has to be based on trust in political leadership.

So it’s not surprising that, even though there were assurances that an independent Quebec would continue to respect the rights of the anglophone minority (under the unspoken assumption that all would be done to ensure they remain a minority), anglophone Quebecers didn’t really trust that a PQ government would do everything in its power to protect their interests.

I mention all this because an article came out in La Presse on Saturday that describes a draft Quebec constitution created in the summer of 1995 that would be enacted in the event of a Yes victory, one that hadn’t been made public until now. A PDF copy of that draft is linked at the bottom of the story. The constitution, which establishes Quebec as a state completely disassociated with the British monarchy, where a president appointed by the legislature would be the head of state but power would rest in the hands of the prime minister, was designed as a transition constitution that would keep everything as it is and eventually be replaced with a permanent one drawn up by an independent Quebec.

Nevertheless, a lot of thought clearly went into it, and those thoughts are described in notes that accompany each article of the constitution. In most cases, it’s the status quo, with a unicameral National Assembly making laws and the same rights and freedoms guaranteed in the existing charters of Canada and Quebec.

As far as anglophones are concerned, the constitution affords certain rights to the anglophone community in Quebec, there’s even an entire section devoted to the topic, starting at article 124 (PDF). Among them:

  • The right to speak in the National Assembly in English
  • The right to communicate in English during court or tribunal proceedings, and have decisions translated into either language
  • The right to educate children in English, from kindergarten until university
  • The right to administer their own educational institutions, presumably meaning the maintaining of linguistic school boards
  • The right to receive medical and social services in English
  • The right to maintain its “identity” and “institutions” (neither of these is defined very well)

That’s not to say everything would be the same. The constitution purposefully doesn’t include, for example, the right to have all laws and transcripts in English as well as French, preferring to leave that up to laws passed by the legislature. And a lot of these rights are very vague, leaving the details to legislation.

Nevertheless, it’s a pretty surprising list of rights from the perspective of a paranoid anglo. What’s more, Article 151 provides that amendments cannot be made to the articles guaranteeing these anglo rights without the consent of the anglo community (although what form that consent takes is left up to the legislature to define).

A logic major such as myself might point out that Article 151 itself could be repealed without the consent of the anglo community, clearing the way for stripping of other anglo rights, but I’m willing to give good faith the benefit of the doubt here. Like the Notwithstanding Clause, just because something is possible in theory doesn’t mean it can easily be abused in practice.

I’m not going to say I’m a convert to the cause of sovereignty. There are questions much more important than the finer points of the French language charter. And it’s hard to take seriously a draft document drawn up in secret that may or may not have been accepted by the population and may or may not have been heavily modified or completely replaced once the public had its say.

But this is perhaps a nudge toward the idea that an independent Quebec might not do everything in its power to strip anglophones of their rights, and maybe there are some deep within the sovereignty movement that believed the anglophone community (or at least the “historic” anglo community in Quebec) is as much deserving of protection as a minority within their new country as the francophone minority did in North America.

Or, you know, I could just look at the French-only-laws thing and scream racism. But I’m not paid to pick fights with Richard Martineau and Jean-François Lisée. 😉

| Montreal, Radio

Virgin shuffles lineup, puts Ryan Seacrest and Andrea Collins on afternoons

Andrea Collins moves to afternoon drive on CJFM

CJFM has shuffled its weekday lineup to fill the hole left by Cousin Vinny’s departure for CKBE. Andrea Collins, who was doing late mornings, gets to take over the afternoon drive slot from 3-7pm. Nikki Balch, who did early afternoons, moves to late mornings (9am to noon), and the remaining hole from noon to 3pm is being filled by … Ryan Seacrest.

Virgin Brand Director Mark Bergman tells me he had candidates from inside and outside Montreal for the afternoon drive job posted after Vince Barrucco’s sudden resignation, but that he found Collins was “the best one for the position.” Bergman said “she’s got a young sound to her, yet mature.”

“I’m soooooo excited! I’m used to more of a morning or drive spot, so this right up my alley,” Collins wrote to me in an email during her Wednesday shift. “Drive is generally a male-dominated position, so I’m really pumped to own it as a female, and happy the great peeps at Virgin were open to making that change. I promise it’s the beginning of a long and beautiful friendship ;)”

Balch, one of the unsung heroes of Virgin’s lineup, gets to start her day earlier.

But it’s Seacrest that will probably get some eyebrows raising among local radio watchers because it means no local announcer for three hours in the middle of weekdays. Bergman said he put Seacrest in the slot was because of his star power and how popular he is with the audience that Virgin Radio is attracting. Seacrest has long been a fixture of the Virgin schedule, including a Saturday morning show. But it’s a big leap from low-rated weekend slots to weekday afternoons.

Virgin’s schedule moves contrast with those of its main competitor, The Beat. While Cogeco’s music station is hiring away Virgin announcers (Cat Spencer, Nat Lauzon, Vince Barrucco) and putting a serious focus on local talent (even overnights), Virgin’s schedule is considerably lighter on local people. Its only weekend personality is Kelly Alexander and it has no live local person for weekday overnights. (It’s not just a question of being owned by Astral Media – CHOM is also heavy on local talent, including overnight and weekends.)

It will be interesting to see how this plays out in the ratings. Will listeners care that the voice between the hit songs they hear is Seacrest instead of someone local? Will star power have more of an impact than a local voice?

We’ll see.