Monthly Archives: April 2014

Nikki Balch leaves Virgin Radio for Hot 89.9 in Ottawa

Nikki Balch at Virgin's old Fort St. studio.

Nikki Balch at Virgin’s old Fort St. studio.

Virgin Radio 96 is looking for a new weekend personality. That’s because Nikki Balch is leaving the station, having accepted a job doing evenings at Hot 89.9 FM in Ottawa, a radio station owned by Newcap. There, she replaces David Cruise, who left to join the morning team at the relaunched Z95.3 in Vancouver (formerly Virgin Radio, but rebranded after Bell sold it to Newcap).

Balch’s first shift is Monday in Ottawa. Her last shift at Virgin was last Sunday. Until a replacement is found, Virgin’s schedule doesn’t list a host for the weekend morning show and Kelly Alexander is doing weekend afternoons.

“It’s just time for my next adventure,” Balch tells me. “I’ve had an amazing time in Montreal and at Virgin Radio and I love the station and the people! I’m going to be doing evenings on Hot 89.9 which I’m super excited about, I’ve always been a huge fan of the station! Plus I’m close enough to come back and enjoy the night life here. What more can a girl ask for?”

Balch has been at Virgin Radio in Montreal since 2011. Before that she was at what was then called Z103.5 in Halifax, where she grew up. She also worked briefly at K94.5 in Moncton.

At Virgin, she was a daytime host, doing early afternoons, then late mornings. But she got shuffled into a weekend job when Mark Bergman decided to put himself back on the air. Bergman tried to put a spin on the change, saying she remained full-time and would be doing interviews and web videos and stuff for the station, but it was hard to see it as an upward career move.

The move to Ottawa is definitely a step up, not only moving to a higher-profile position but to a top-rated radio station in a very competitive market about the same size as this one (about 800,000 anglos in each, though far fewer francophones). Hot 89.9 is beaten only by CBC Radio One in total anglo market share in Ottawa/Gatineau. She’ll have her work cut out for her keeping it that way.

CBC Montreal lays off news director Mary-Jo Barr, promotes reporter Catherine Cullen

Mary-Jo Barr when I met her in 2009.

Mary-Jo Barr when I met her in 2009.

The drastic job cuts at CBC now have at least one local face. Mary-Jo Barr, news director for English services in Montreal, was let go this week as her position has been eliminated.

“I am restructuring the management team here at CBC Montreal,” Shelagh Kinch, Managing Director for English services in Quebec, wrote to me via email. “The News Director and Current Affairs Program Manager positions have been removed and we have created one new position — Managing Editor. This new position is responsible for all News and Current Affairs content and programs.”

“Helen Evans has agreed to take on this role. With over 20 years in programming at CBC, she has done an excellent job as Current Affairs Program Manager leading daily and weekly current affairs programming on Radio (Daybreak, Radio Noon, Homerun, All in A Weekend, Quebec AM and Breakaway) and on TV with Our Montreal.”

“Meredith Dellandrea will also have an expanded role as Content Manager, Arts and Digital. She will continue to be responsible for Canada Writes, CBC Music, Cinq a Six and network programs (A Propos and Wiretap). Meredith will also have a larger role with cbc.ca/montreal for all non-news content.”

Barr’s legacy at CBC Montreal includes various revamps of their newscast, and the hiring of people like Frank Cavallaro and Debra Arbec. The fact that both of them came out of CTV is not a coincidence. Barr herself worked at CTV Montreal before moving to CBC.

Barr did not respond to a request for comment. I’ll update this if she does.

Catherine Cullen goes to Ottawa

Catherine Cullen looking at me suspiciously, because she knows better than to trust me when I have a camera.

Catherine Cullen looking at me suspiciously, because she knows better than to trust me when I have a camera.

In happier news, CBC Montreal is losing another employee, but for a more Facebookable reason: reporter Catherine Cullen is leaving the Maison Radio-Canada to join the network’s parliamentary bureau in Ottawa. Cullen made the announcement Thursday on social media.

Cullen, who I know because we were classmates at Concordia in 2005, started working for the CBC soon after that, first in radio, then quickly scoring a coveted permanent job at a company notorious for dragging along casual workers for years. She moved into TV because that’s what happens to people who are pretty and have a lot of charisma. She became a national reporter based in Montreal, where she regularly got to interact on national TV with her idol and secret crush Peter Mansbridge.

Like me, Cullen is originally from Pierrefonds, but she spent most of her youth in Ottawa. She studied media at what was then called the University of Western Ontario before doing the journalism diploma program with me at Concordia.

Cullen starts in Ottawa on Monday.

UPDATE: The headline for this post originally said that Barr had been “fired”. A couple of people at CBC asked me to change that because they felt it was inaccurate to say so. I disagree. I think it’s an accurate, if harsh, word to use to describe someone having their employment terminated involuntarily. In fact, that’s the very definition of the word.

But in the interest of not leaving people with the wrong impression, I’ll say she was laid off. But whether you say fired or laid off or let go or shuffled out of a job, the end result is the same: CBC has redone its management structure in Montreal, and Barr is no longer part of that plan, so she is no longer a CBC employee.

(While I’m at it, I don’t know if Cullen’s new job is technically a promotion either. But it’s definitely an upward career move for her, which is why I describe it that way.)

CJLO applies for FM retransmitter at downtown campus

A rough guide to the range of the proposed CJLO FM transmitter. Red areas would experience interference from WVPS in Vermont.

A rough guide to the range of the proposed CJLO FM transmitter. Red areas would experience interference from WVPS in Vermont.

After much study, Concordia student radio station CJLO 1690 AM believes it has found a solution to reception problems it is experiencing at the university’s downtown campus. A long-rumoured application for a low-power FM retransmitter was published Friday by the CRTC.

If approved, the transmitter would operate on 107.9 FM, from an antenna on the Henry F. Hall Building, at 100 watts.

VPR interference

The frequency is one that has been previously identified as potentially usable in Montreal, but it comes with one big downside: It’s the same frequency as WVPS, the Vermont Public Radio transmitter in Burlington, and the only U.S. public radio station that reaches into Montreal.

Because of co-channel interference from the 48kW VPR transmitter, the CJLO FM retransmitter would have a very limited range, basically covering the core of downtown and not much else. On the other hand, areas around downtown will experience a great deal of interference, likely hearing both stations at the same time, and neither very well. (I can’t get too specific about this because the maps submitted with the application are blurry and black-and-white because they were sent by fax).

Though VPR’s 107.9FM signal reaches Montreal remarkably well, it is not protected in this city. We learned this two years ago when a proposed station in Hudson offered 107.9 FM as an alternate frequency if its first choice of 106.7 was rejected. The CRTC received some comments from VPR listeners upset at the potential of no longer being able to hear that station.

CJLO's AM antenna on Norman St. Increasing its power, or putting a transmitter like this downtown, are impractical solutions to downtown reception problems,

CJLO’s AM antenna on Norman St. Increasing its power, or putting a transmitter like this downtown, are impractical solutions to downtown reception problems.

Bad signal

CJLO’s report, prepared by broadcasting consultant Michel Mathieu, notes that signal strength readings were taken along Sherbrooke St. and de Maisonneuve Blvd. downtown, and they showed that the signal is particularly bad in the heart of downtown where Concordia’s downtown campus is. The signal starts dropping around Atwater St., and returns around Berri. The reason? Downtown skyscrapers absorbing the AM signal.

Even Laval, more than twice the distance away, shows a signal 10 times better than in some downtown blocks.

In case the quantitative data isn’t enough, the application also includes a dozen letters from CJLO listeners complaining of the signal quality downtown.

There’s clearly a problem here, and a low-power FM retransmitter makes the most sense as a way to solve it, even though the choice of frequency might not be to everyone’s liking. (Mathieu notes that even VPR’s signal is hard to receive downtown because of the same interference problems that CJLO experiences.)

Alternatives studied

CJLO’s application noted that it studied other options:

  • Increasing the power of its 1,000W transmitter in Lachine’s St-Pierre district was rejected because it wouldn’t solve the problem. Even TSN 690, operating with giant towers at 50,000 watts on a clear channel, has signal reception problems in downtown buildings.
  • An AM repeater (it’s unclear if this would have been on the same frequency or another one) “became out of the question” because of practical and cost limitations, being unable to put a 75-foot antenna on top of the Hall Building.

The report doesn’t mention looking at other FM frequencies, but with the FM band effectively at capacity in the city, it would be difficult to locate one to put even a low-power transmitter without causing interference

CJLO’s application can be downloaded here (2.8MB .zip file). The CRTC is accepting comments on CJLO’s application until 8pm on May 26. They can be submitted using this form. Note that all information submitted, including contact information, becomes part of the public record.

UPDATE (May 4): CKUT’s International Radio Report devoted its show on Sunday to this application, with comments from supporters of CJLO and VPR. You can listen to the show here in MP3 format.

Meanwhile, VPR is warning its listeners about the CRTC application and its consequences.

ICTV vs. MYtv: Taking sides in the fight over Videotron’s community television channel

A complaint by a group of Montreal activists against Videotron is taking on a greater significance as groups are lining up on both sides of a battle for control over Videotron’s community television service.

Last month, I wrote about ICTV, a group headed by people associated with CKUT Radio McGill and others formerly associated with Concordia’s CUTV.

After that article appeared, I was contacted by someone who wanted to set up a meeting with Isabelle Dessureault, the president of MAtv, who wanted to clear up any misconc… let’s just call a spade a spade, wanted to drive the discussion a bit more to Videotron’s favour.

Dessureault confirmed that the CRTC is not moving forward with the Videotron application for an English-language version of the MAtv community television channel, and that this process could delay the launch of that channel by a year or more. MYtv on ice became the basis for another story in The Gazette.

There was also the matter of a lawyer’s letter to ICTV from Videotron ordering it to retract statements about the company that it considered defamatory. (It doesn’t directly threaten legal action, but certainly suggests that would be the next step. Videotron confirmed the letter was sent but said “Quebecor Media is studying its options.”) ICTV refused, saying the CRTC process was the place to settle their differences of opinion.

Since then, two important organizations have backed the two sides of this battle.

ELAN backs MYtv

The English Language Arts Network, a group that supports anglophone artists in Quebec, has decided to back Videotron instead of ICTV. Executive Director Guy Rodgers and President Peter MacGibbon lay out their argument in this opinion piece published last week in The Gazette. The arguments boil down to two main points:

  1. ELAN prefers a more professional, high-quality model of community television in which artists are paid for their work instead of volunteers working for free. It believes Videotron’s model is better than ICTV’s in this regard
  2. ELAN believes that ICTV’s proposal for a single multilingual television channel would not be as good as Videotron’s proposal for two channels, one in each language.

The ICTV folks took ELAN’s stance in the measured, respectful way one expects from Montreal’s activist community: Writing an open letter with the headline “ELAN betrayed our communities by selling out community TV to PKP’s Vidéotron.” It accuses ELAN of being intentionally misleading and of supporting a “segregationist” idea of community television.

ELAN’s opinion makes sense when you consider that it represents artists, such as independent television producers, rather than the community at large. Its view has to be taken in that context. It doesn’t make them evil, and I got no impression whatsoever during their community meetings over this issue that they discouraged other people from expressing their views on the matter, nor do I think they’ve sold out to Videotron.

CACTUS backs ICTV

The other voice to take a stand here is CACTUS, the Canadian Association of Community Television Users and Stations. The group’s executive director, Catherine Edwards, presents her group’s views in this Gazette opinion piece, which was published alongside ELAN’s.

CACTUS believes in general that community television should be taken out of the hands of cable companies, and that even if there was once a reason for cable to control community television channels, technology has made that reason obsolete.

Edwards argues that community television should be in the hands of the community, not the cable companies.

CACTUS also opposes dividing community channels by language. Among the reasons for being against this are that doing this divides the two communities, leaves no place for third languages, and allows cable companies to double the amount of money they can keep in house rather than give over to Canadian content funds.

Friends of Canadian Broadcasting also has a page with one-sided information collecting comments in favour of ICTV.

The case vs. the policy

One important thing to consider in this whole affair is the difference between whether Videotron is properly following the CRTC’s community television policy and whether that community television policy is properly written to begin with.

The policy has been revised numerous times, the latest in 2010. But there’s a lot of ambiguity there. For example, the key part of community television is community access programming, but the CRTC sets only two criteria for such programming: That the idea come from a member of the community not employed by a cable company, and that this person be involved with the programming in a significant on-camera or off-camera role.

That leaves a lot of loopholes. What if the person is an employee of a company related to a cable company? Can the cable company claim copyright over the programming produced this way?

CACTUS, ICTV and others take exception to the fact that community TV channels run by cable companies are exclusive to customers of those companies. But the CRTC has chosen not to require open distribution of such community channels.

The community television policy could change soon. The CRTC has begun a year-long process of reviewing television policy, and the cable companies and CACTUS will undoubtedly be lending their voices to that process. Until then, though, the ICTV vs. Videotron complaint will be judged on existing policy.

Videotron wants to change … kinda

In my discussions with MAtv president Isabelle Dessureault and general manager Steve Desgagné, they have been trying their best to appear reasonable about this issue. They say Videotron is trying its best to be representative of the community, that it doesn’t reject proposals for community TV programs unless they fail to meet the criteria, and that despite this dispute they are open to proposals from ICTV members. (They note that they have yet to receive any.)

Videotron admits it has gotten some things wrong, most significantly its failure to properly represent the anglophone community in Montreal (an error it is trying to fix with the MYtv application). Dessureault also says MAtv will reform some of the ways it presents information to the public, by changing its end-of-show credits to emphasize the contributions from the community and by volunteers. It also plans to create an annual report for the public that outlines their accomplishments for the year.

And Videotron plans to, by the end of the year, set up an advisory committee for MAtv that would provide feedback on programming. (It had already planned to set up such a committee for MYtv once it was approved.)

Dessureault also said MAtv will be launching a new project in June that will facilitate community contributions to television. The concept is a bit fuzzy to me, but involves a website where people can contribute ideas and content, which will then be given to someone to turn into TV shows or documentaries. The purpose is to allow people to contribute without having to commit to running a weekly show.

But on the fundamentals, there are no changes planned. Most programs are still being produced by Videotron, and Videotron retains control over programming.

Community programming isn’t easy

Dessureault stresses that getting communities involved with community TV isn’t easy, though they’re trying.

ICTV, however, argues that it has the resources to make it work. It points to CKUT, a radio station where volunteers fill an entire week’s worth of airtime without the need for repeats. It believes it can do the same on television.

The money issue

The big issue here, of course, isn’t access, it’s money. ICTV could produce hours of video and post it to YouTube. But unless it wins its battle at the CRTC, it won’t get the millions of free cable money needed to pay for it.

Cable companies have community TV channels because they’d have to spend the money anyway, and otherwise it would be outside of their control.

There’s a conspiracy theory floating around (and has been expressed by commenters on this blog) that Videotron and others use community TV for monetary profit, by charging their own community TV channels for technical services.

Dessureault says MAtv’s finances are audited, both internally and by the CRTC, and attempts to cook the books wouldn’t succeed. But she does admit that MAtv does use some of its money to pay for things provided by Quebecor. MAtv shares human resources staff with Videotron, for example, to reduce costs. It also pays rent to TVA for production space (though at “well below market rates,” Dessureault said). Dessureault said these things are a very small portion of MAtv’s budget, which she said goes mainly to programming.

The CRTC has access to MAtv’s finances, and its experts are sticklers for attempts by big companies to take liberties with finances in order to reduce their obligations. So I seriously doubt that Videotron would get away with, say, overcharging MAtv for Internet access or rent in order to suck away some of its budget.

But there’s a legitimate question to be raised over whether such expenses should be paid for by the cable company, separate from the 2% of revenues it can allocate to community programming.

That, too, may be an issue if the CRTC decides to review its community television policy.

Until then, it will be judging Videotron based on its compliance with the current policy, and that policy leaves a lot of room for interpretation.

The CRTC is accepting comments on ICTV’s complaint against Videotron until 8pm ET on April 22. You can file comments using this form. Note that all information submitted, including contact information, becomes part of the public record.

Further reading

Note: A slightly edited version of this post was published on the opinion page of The Gazette on April 23.

La Presse+ turns 1: Has the gamble worked?

La Presse spent $40 million to develop its iPad app.

La Presse spent $40 million to develop its iPad app.

Friday marks the one-year anniversary of La Presse’s $40-million gamble that its future lies in an iPad app.

La Presse marks the occasion with a press release (reproduced below) in which it lauds the fact that it’s now installed in more than 450,000 tablets, making it the most popular Newsstand app in Canada. It also reminds people that it’s about to launch its first Android app, which will be available on some Samsung Galaxy and Nexus tablets starting next week.

The company does a lot of self-congratulating, throwing out some statistics to suggest how successful it has been with this giant gamble. It points out how much time people spend with the app (44 minutes on weekdays, 50 minutes on Sundays and 73 minutes on Saturdays) as well as favourable demographics (58% are in the 25-54 demo, compared to 50% for a paper like the Globe and Mail), and even a stat suggesting people like the adds on the app.

The most interesting statistic is that “nearly 30% of La Presse’s overall ad revenue” comes from the iPad app. Even if we assume that print ad revenue is falling sharply, that’s still an impressive stat.

Because La Presse+ is free, its business model is entirely based on advertising. As I explained six months ago in my analysis, La Presse has priced its iPad ads along the lines of print ads, figuring that it can create an environment where the ads are noticed like print ads are, instead of ignored like most online ads.

We don’t have access to much financial information from La Presse, because the company is privately held by Gesca, which is in turn owned by Square Victoria Communications Group, which is in turn owned by Power Corporation. But even if some bad-news figures are being held close to the vest, that 30% ad revenue figure is pretty impressive.

We can also compare the 450,000 figure to La Presse’s goals. The company had hoped to reach 200,000 readers by September, but got that in May. It hoped to get 400,000 by December, and announced in January that it had surpassed that mark in installations.

When I met with La Presse last year, the estimate was an average of 1.5 readers per tablet, since many families share them. That estimate was later confirmed by a CROP survey. But when you consider the number of people actually reading at least one issue a week (versus those who download the app and rarely use it), the ratio is closer to 1:1. Late last summer, it gave a figure of 250,000 tablets installed and 196,000 people consulting at least one issue a week. At the end of November, it was 340,000 tablets and 250,000 weekly readers. That gap will probably increase as time goes on.

At 250,000 people a week reading at least one edition of La Presse+, the tablet has a bit less than a third of the reach of the print newspaper, or about half that of the printed Gazette.

From her on out, the road gets more difficult. There will be a surge once the Android app version comes out, but then with all the geeks and early adopters already on board, and a big chunk of the general population, it will be up to convincing the hundreds of thousands still sticking with print to shift over to the iPad. And then, eventually, the big decision of what happens to the print paper.

I was handed a free copy of La Presse — on a Saturday morning — at a metro station last week. So clearly they’re not planning on shutting it down any time soon.

La Presse+ is still not perfect. It’s improved its live-news system, even while the iPad edition itself remains a once-a-day thing. It’s also added crosswords and other missing pieces since it launched.

For online readers without tablets, it remains a bit annoying. Its pages can be shared online, but videos aren’t, and dossiers with multiple articles aren’t linked to each other, making it pointless to share many major stories from the app.

Unfortunately much of this is apparently by design. The environment of the iPad app is the reason they can charge so much to advertisers. Put those same stories on a website, and you’re back to the ignorable banner ads that get pennies on the dollar. If this is the future of newspapers, it’s going to be kind of an awkward one for people who read news on anything but a tablet.

So far I haven’t heard of any major media organizations making big changes as a result of La Presse+. But if it continues gaining readers and ad revenue, that may change in the near future.

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Former CTV sales manager Tony Ecclissi hired at TVA Sports

Tony Ecclissi

Tony Ecclissi, who found himself without a job at CTV Montreal when his position of general sales manager was eliminated last summer, has found a new job, doing sales for TVA Sports.

Described in a TVA Sports memo filled with hockey metaphors as “our new top-line player”, Ecclissi spent more than 20 years on the sales team at CFCF and before that with CBC in Montreal. At TVA Sports, he’ll be part of a new dedicated (but small) team that will be trying to make money off all the NHL games that the network will add next season.

“I have been recruited as a sales consultant / representative to help generate sales, introduce new clients and use my experience to help the Sales Director build an effective, knowledgeable and enthusiastic sales team,” Ecclissi tells me. “This is an exciting challenge, it’s like starting up a new company.”

The desperate struggle to save Canadian University Press

Canadian University Press, a 75-year-old cooperative of post-secondary student newspapers across Canada, might not live to see its 80th birthday.

Erin Hudson, its current president, is doing everything she can to keep it running, including launching a public fundraising campaign seeking $50,000 in donations. That month-and-a-half campaign ended on Monday, having failed to reach even one fifth of its goal. But the struggle to keep it alive continues.

What is CUP?

Canadian University Press started in 1938, and is a national association of student newspapers (despite its name, it also includes papers at other post-secondary schools like technical institutes and CEGEPs, though the vast majority are universities). In exchange for a yearly membership fee, which is on a sliding scale based on a paper’s overall budget — for most it’s a few hundred or a few thousand dollars — CUP provides a range of services.

The biggest one, which many members have historically believed is the only one, is a newswire service. It takes stories submitted by member papers, as well as some original stories written by a national bureau chief and until recently regional bureau chiefs, and distributes them to members so they can be republished in their papers.

But probably the most important one — and the most intangible — is a resource network that can help in times of need. There’s a lawyer that can provide legal advice in case of the threat of a libel suit. There’s a president at a national office in Toronto that can write letters of condemnation if a student union or university administration is trying to stifle freedom of the press. And there’s an email list where members can seek out advice or otherwise communicate with each other.

CUP also organizes a national conference every year, hosted by a different member paper each time. Attendees pay to enter, and it’s open to non-members, but members get a significant discount on entry fees. The national conference, as well as regional conferences, provide workshops and lectures from experts who give invaluable advice to student journalists. The conferences are also how the cooperative organization makes important decisions through a democratic process.

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