Tag Archives: newspapers

Newspapers think newspapers have bright future ahead

In case you missed it (you ungrateful non-newspaper-readers), the Financial Post and Canwest News Service ran a series this week on the future of newspapers, which unless you’ve been living under a rock recently you’ve noticed are in a bit of business trouble. But these writers know newspapers are better than those other media.

The series is in five parts:

  1. David Akin on the general state of the newspaper industry (which, in case you’re wondering, does talk a bit about Canwest and its debt crisis)
  2. Akin on how advertisers are best served by the print medium and by newspaper publishers
  3. Akin on the difference between Canadian and U.S. newspapers (though you could just say we’re a few years behind them on the death spiral)
  4. Randy Boswell on how newspapers are a trustworthy medium that other media rely on
  5. Kirk Lapointe with a very optimistic look at how newspapers are repositioning themselves as online destinations.

As part of the series, Canwest’s newspapers were also encouraged to write about their individual histories and connections with their communities. The Gazette got young reporter Jason Magder to do a piece on the paper’s connection with its community.

Other Canwest papers also wrote self-congratulatory pieces:

The National Post also asked its “opinion-makers” about their thoughts on newspapers:

As if underscoring how far newspapers have to go, in neither of the three above cases could I find one page linking all these related stories together.

Finally, unrelated to any of the above, Stuart McLean writes in the Globe and Mail about why he loves newspapers.

Canadian newspaper readership stable

It seems to go against conventional wisdom, but NADBank results released this morning show that readership at major Canadian newspapers remains stable, with three quarters of Canadians reading at least one daily newspaper each week. Online numbers also remain stable, which is disappointing because they represent so little.

Both the Toronto Star and Globe and Mail cherry-picked results to declare victory. The Star has more print readers on a daily, Saturday and weekly basis, but the Globe has more online readers and a higher total readership of both online and print (the Globe also says it won “key” demographics and implies that its readers are smarter). Other newspapers trumpeted their gains, especially the Calgary Herald, whose readership jumped 7% over last year,

In Montreal, the Journal de Montréal is still the undisputed print leader, with 578,800 having read it “yesterday” and 1,129,600 in the last week, 40% more than second-place La Presse (even throwing in Cyberpresse readers, against the Journal’s lack of a website, the paper still comes up short). Note that this is all before the lockout.

For those who care about comparing competing papers, there’s not much new here. The market percentages are almost identical to last year. A slight uptick in online readers for Cyberpresse, but only from 9% to 11% of the market.

In terms of raw numbers:

  • The Journal de Montréal lost about 3% of its weekday and Sunday readers.
  • La Presse lost about 30,000 weekly print readers but gained about 26,000 weekly online readers.
  • The Gazette (my paper) gained modestly in all categories, but online growth is robust, rising 11% since it relaunched its website last fall. In the Greater Montreal Area, it rose 31%. (Still, most of the website’s traffic comes from outside Quebec, an oddity among Canwest’s papers)
  • Metro lost almost 5% of its weekly readers, and though it gained almost 20% online, its web readership is still negligible.
  • 24 Heures gained 2.4% in weekly readers (perhaps partially at Metro’s expense). Its online numbers are similarly negligible.

In general, 49% of Montrealers 18 and over read a newspaper on the average weekday, 74% read at least one a week, and 76% read a newspaper or go to a newspaper’s website in a week (which means a tiny number – 4% nationally – go to newspaper websites but don’t subscribe). Freebie newspaper readership is at 24% here, with 717,000 people having read either Metro or 24 Heures in the past five weekdays.

The newspaper shutdown has begun

The final issue of the Seattle Post-Intelligencer, Tuesday March 17, 2009

The final issue of the Seattle Post-Intelligencer, Tuesday March 17, 2009

If you follow media, you probably don’t need me to tell you that the Seattle Post-Intelligencer finally pulled the plug on its money-losing but historic print edition, and will attempt to make a go at producing a news website with a few dozen journalists. It will be a test case for other major newspapers thinking of doing the same. If they succeed in making such a venture profitable, others will surely follow. If not, others might try, or they might decide to close up shop completely.

Meanwhile, in Denver, where another city has become a one-newspaper town, former staff at the Rocky Mountain News are trying to do the same thing, even though their publisher decided not to. So they’ve made a pledge that if they can get 50,000 people to subscribe for $5 a month, they’ll start up an online newspaper.

In Canada, big papers are still here, and for the most part still profitable. But the smaller papers are dying off. Sun Media this week closed two underperforming small newspapers in Alberta, the Jasper Booster and Morinville Redwater Town & Country Examiner (UPDATE: The Edmonton Journal explores some of the lives affected by these shutdowns and other layoffs). They weren’t the first, and certainly won’t be the last small newspapers to throw in the towel in this economy where even journalism students don’t read papers and journalists are thinking of some desperate ideas to keep the business model going. While the number of consumers of information is about the same, the shift of advertising dollars is not, and that’s going to put negative pressure on people like me who would like to make a living off the collection, packaging and redistribution of information.

The trends are encouraging for journalism, but not for journalists. Plz I can haz bizniss modul nao?

It’s a failure; let’s double it!

The Chicago Tribune, apparently keenly aware of the current newspaper economic crisis, has decided to print two versions of its paper: a broadsheet version for home delivery and a tabloid version for newsstands. Both will have the same content, just formatted differently.

Does this sound excessively stupid to anyone else? They’re going to have to use valuable resources to edit and layout two newspapers (and unless they’ve outsourced it to India, this is an expensive proposition), with editors doing two sets of layouts with different headlines, photos, captions and story lengths.

The Tribune says it has no plans to force home subscribers to switch to tabloid, but I can’t imagine one of the two not being forced to close and replaced with the other down the road to save costs.

Soggy newspaper

Last weekend, the paper didn’t show at my apartment. I don’t usually make a fuss about it, since I work at the newspaper and can always get another copy there. And half the time I discover it in some hidden spot under a step or in a recycling bin.

Besides, it was exceptionally snowy and there were apparently problems at the plant, so few of my coworkers got the paper that morning. I figured it might be delivered later in the day or with the next day’s paper. It never was.

Or so I thought. Yesterday, a full week later, I found it in a receding snowbank. Frozen solid.

To add insult to injury, it happened to be the issue wrapped in the Christmas card from my carrier. (We’ll ignore for a moment the irony of having a French Christmas card wrapped around an English paper, especially since many carriers distribute more than one paper.)

It took a few hours to thaw out, and it’ll be a few days until it dries. Even though I picked up another copy of that day’s paper, I’m kind of curious if I’ll be able to read it.

Declining sports coverage

The Globe and Mail has a piece about how U.S. newspapers, facing budget and staff cuts, are reducing the amount of coverage they are giving to NHL teams (via Habs Inside/Out). Some are only covering home games, some aren’t covering their own NHL teams at all. Instead, they focus on baseball, basketball and football, which are much more popular and sell more newspapers.

We can poo-poo them, as we live in the hockey capital of the universe where each paper has about a half-dozen people covering every home game and at least one on the road for every away game. But while our hockey coverage remains strong, other sports like NBA, soccer, NFL football and others have fallen off the radar, and coverage of major-league baseball has virtually disappeared since the Expos left town.

And sports, like cars and movie listings and crosswords, are supposed to sell newspapers, generating the revenue to offset the cost of investigative reporting, arts coverage and editorials. When even they are getting cut, you know there’s something seriously wrong.

I’m still, to a large extent, a rookie in this business. I have no recollection of the good ol’ days when newspapers spent like drunken sailors, had hundreds of reporters and essentially controlled the news.

Instead, I live in a world of increasing cutbacks, threats of more cutbacks (or worse), rising prices, fewer voices, more wire service copy and newspapers struggling to get by with their massive bureaucracies and middle-age staff, their future extinction seemingly a foregone conclusion.

And, like hundreds of newspaper managers across the developed world, I have no clue how to fix it. Or even if that’s possible. (Though if I did know, I could make millions…)

Kind of a sobering thought.

But then again, I’m an eternal optimist. And I’m naive enough to think that I can help them get through this slow crisis, so that’s what I’ll do in my own little way.

New Monday Gazette (with TWIMy goodness)

New Monday Gazette front (Sept. 8, 2008)

New Monday Gazette front (Sept. 8, 2008)

The four of you who still read paper newspapers will notice a dramatic shift in Monday’s Gazette. It’s gotten smaller.

The most dramatic change is the consolidation of the news, Your Business and Arts & Life sections into the A section, similar to what happens in the Sunday paper. The Sports section is unchanged (in fact, it’s a larger-than-normal 10 pages this week), as is the ad-generating Driving section. The length of the paper reduces overall by about six pages.

Editor-in-Chief Andrew Phillips is honest in his note to readers today about why this is happening:

The main reason for the change is that the cost of newsprint is rising dramatically. In the past year, it has gone up by about 24 per cent, and it is adding more than $2 million to our annual expenses. Fuel costs, as everyone knows, have also gone up sharply.

The fact is we can’t keep printing the same size newspaper at a time when the competition for advertising revenue (which makes up about three-quarters of our income) is much tougher. The time is long past when newspapers like The Gazette could just absorb extra costs and pass all of them on to advertisers.

Of course, no doubt some readers won’t agree (especially when it’s combined with a slight increase in subscription rates), so Andrew and the rest of the staff are fully ready for an onslaught of complaints. He has a blog post explaining the situation, and readers are encouraged to comment there, or by email to his address or the new monday@thegazette.canwest.com.

As if in answer to management’s prayers to give them some cover fire, the New York Times also announced that it would be consolidating sections to save on newsprint. One of my colleagues got the idea to run a story about that in the Your Business section today, and Andrew points that out to readers.

(UPDATE Sept. 11: Andrew has a summary of the reaction, which is negative, but not as bad as he feared)

Here’s what’s changed

The new layout of A1 (as seen above) emphasizes the newspaper’s slew of Monday columnists (because, try as they might, little news happens on Sundays), with quotes along the side from marquee names.

Content-wise, the changes are modest:

  • Your Business takes the biggest hit, dropping to only three pages (1.5 if you discount the ads). This essentially means there will be one entrepreneurial feature story instead of two. Don Macdonald’s and Paul Delean’s columns are still there. It will also no longer be able to take advantage of the occasional extra page that pops up at the last minute when obituaries are light.
  • Editorial and Opinion pages are, for the first time, combined into a single page, with an opinion piece along the bottom, a single editorial and fewer letters. Monday opinion pages tend to be a bit stale sometimes because they’re created on the Friday before (along with Saturday and Sunday pages).
  • Arts & Life is reduced in size (and fewer pages are in colour), but no regular features are cut (the HealthWatch column moves to Tuesdays). Green Life, Showbiz Chez Nous, Dating Girl, Susan Schwartz (though she’s off this week), Hugh Anderson’s Seniors column, Applause, This Week’s Child, Fine Tuning (with the TV grid) are all still there.
  • Squeaky Wheels moves off of A2 to make way for the Bluffer’s Guide and the new Monday calendar.

It’s not all bad

On the plus side (and so people can get excited about something), two new features are being introduced on Mondays. A2 features a weekly look-ahead calendar, with information on events to look forward to. There’s also a Monday Closeup, which features an interview with someone who will be relevant to something happening that week. (The first week features an author talking about winning book awards, as the Man Booker shortlist is being announced)

But let’s get back to talking about me

Now here’s where I fit in: I’m the one putting together that look-ahead calendar. So if you know of any interesting newsworthy events coming up, let me know and I’ll see if I can get it in. Take a look at what’s already in the calendar to see what kind of stuff I’m talking about.

Note that the following are not things that will make it into the calendar:

  • Your birthday party
  • Your awesome rock/blues/polka band playing at Sala Rossa.
  • Your garage/bake/charity sale
  • Your book reading
  • Your support group meetup
  • Your $500 basket-weaving training course
  • Your company’s new advertising campaign launch
  • Any of the above replacing “your” with “your friend’s”

I mean, unless it’s really exceptional. Like you’re pulling a plane or something.

Globe thinks colour will solve newspaper crisis

The Globe and Mail and Transcontinental have signed a $1.7 billion, 18-year deal for the Montreal-based printer to print the newspaper everywhere but the prairies.

The highlight of the deal (from the Globe press release) is a promise from Transcon to buy new presses capable of printing full-colour on all pages. Currently newspapers have to budget which pages get colour and which stay black, mainly because colour is a four-plate process (CMYK) and black requires only one plate and one colour ink. (The change will also mean a shorter paper and another redesign)

That sounds pretty cool. But spending $200 million on new presses to satisfy an 18-year deal (2010-2028) when we’re not even sure that newspapers are going to last that long?

Like the New York Times and other larger papers, the Globe will probably weather the crisis a bit longer than most (the fact that it hasn’t drastically cut the number of journalists recently certainly helps). But 20 years is a long time in the future, especially when you consider where we were 20 years ago. In 1988, newspaper staffs were at their peak, television production values practically nonexistent, and nobody knew what the Internet was.

Cars sell

This week, my job has taken me closer to cars and driving, which is ironic since I don’t have a driver’s license.

Sunday night was the last night of production of the Gazette’s Grand Prix special section, much to the delight of exhausted sports editor Stu Cowan, who worked tirelessly for eight straight days putting together sections that were anywhere from six to 26 pages long. (At last report he was at home in the fetal position mumbling something that sounded like “need another sidebar Randy”)

Yesterday, I spent my shift working on the regular Driving pages, which appear three days a week in front of the classifieds.

Some might wonder why newspapers focus so much on cars, but one look at the Grand Prix section gives the obvious answer: Ads. Lots of them.

It’s one of those subtle pressures that advertising places on editorial. No direct dictation of content, but the understanding that if a newspaper focuses on a certain subject, advertisers will follow.

Unfortunately, as newspaper budgets shrink, the power of this advertising force becomes stronger. As the news holes are shrinking for foreign news, feature stories and books sections, the cash cow sections for cars, homes, employment, electronics and movies are maintained.

That means pages of stories lauding the new Ford Focus and very little talking about global warming (unless an oil company has a new marketing campaign about it), poverty, fine arts, science, religion, or anything else that can’t be used to sell people overpriced stuff.

It’s a problem not just here, but across the entire newspaper industry, and will spread to the blogosphere once that industry matures.

The question is: Where should the line be drawn? How much should the money-making sections be used to subsidize the money-losing ones?

Media ignore, patronize young people

The Vancouver Sun’s Kirk Lapointe points to a new survey that shows the Internet doesn’t connect well with older people.

Besides the obvious “well duh” response to this, allow me to turn it on its head a bit: Is it that the Internet appeals to the young, or that traditional media sources appeal to the old?

Let me give you an example: Open your Saturday newspaper. And if you’re under 35, open your parents’ Saturday newspaper. Take a look at the sections:

  • Homes: Assumes that you own a home and are for some reason constantly renovating it. Little discussion of issues facing apartment-dwellers, if at all.
  • Cars: Usually multiple sections a week dealing with new vehicles. Out of those 10-20 articles a week, rarely will any focus on bicycles or other alternative forms of transportation. Even used cars get very little coverage.
  • Working: Assumes you work in a cubicle as an insurance adjuster, and are looking for a new job as an insurance adjustment manager at another company. Minimal discussion of working at minimum-wage jobs, contract jobs, freelancing or other non-suit-and-tie careers.
  • Comics: The vast majority of which are ridiculously unfunny because they’re designed primarily not to offend grandma.
  • Crosswords and other ancient games: Either they’re too simple (like Wonderword) or too time-intensive (like the New York Times crossword). Sudoku is about the only thing in there that comes out of this millennium, and every newspaper on the planet has one of those.
  • Wine and fine dining: Pages and pages devoted to this stuff. Some have entire sections devoted to just wine. No other food or drink gets such prestige.
  • Fashion: Concentrates on what crazy expensive fad you can buy into instead of how you can adapt the clothing you already have to make yourself more fashionable. Regurgitating a Gucci press release is more important than coming up with original DIY styles.
  • Travel: Focuses on far-away places and expensive touristy trips instead of regional destinations or economical/environmentally-friendly/unusual vacations.

The reason behind these are obvious: That’s where the ad money is. Car companies pay for the biggest ads, so their sections are the largest, even though buying a new car is hardly the most important thing you have to deal with on a weekly basis.

I’d be willing to forgive these things if they were counterbalanced with sections that appealed to young people. But look for sections on gaming, education, the environment, Internet issues, technology or science and you come up far short, if you find anything at all. When a paper does cover some of these issues, they cater even those articles to their “general” audience, which means they have to explain what a blog is and what Facebook is all about. It comes off sounding patronizing and very uninformative.

So without newspapers and other traditional media to turn to, is it surprising that they’re finding what they need online?

Newspapers shouldn’t gamble with facts

News is being circulated around about some embarrassing black eyes at the British press. (And really, when you think about British newspapers, it takes quite a doozie for a mistake to be considered newsworthy.) It seems that on the night of the New Hampshire presidential primary, the papers took pre-election opinion polls as gospel and wrote headlines as if Barack Obama had won it. In the end, he lost to Hillary Clinton.

The Independent, in its follow-up “apology”, throws out a litany of excuses (emphasis mine):

We could plead mitigating circumstances. The time difference works to the great disadvantage of the European and British press. Print deadlines gave us little choice but to trust the advance US polls. The unusually wide discrepancy between the exit polls and the actual vote became clear a good two hours after our final edition went to press. The exit polls were wrong; so was our gamble on Mr Obama.

At least this was only an early, if important, primary, and we were in the excellent company of most of the British press. It was hardly a howler like the Chicago Daily Tribune’s 1948 headline, declaring that Dewey had defeated Truman for the presidency. Nor was it a CBS moment – when in 2000 the U.S. network called Florida, and the presidency, for Gore.

But now technology means that newspapers don’t simply rely on print for the dissemination of news. Keep your eye on our website.

First of all, this is factually inaccurate. CBS never called the election for Gore. They, and many other media including Associated Press, called the state of Florida for Gore (after looking at exit polls for the peninsula but not the more conservative panhandle), but this was very early in the night. Western states were still voting, and nobody in their right mind would have called an election. They were talking about “momentum” and Bush’s declining chances, but that was about it.

The bad call on the election was later in the night, around 2am Eastern time, when the networks (starting with, of course, Fox News) called Florida for Bush. By that time, the other states were mostly decided, and that win put Bush over the top. An hour later they would find themselves having to eat crow again, calling the same state two different ways, both of them wrong.

I add this explanation not because I like to be nitpicky (though I do like to nitpick), but because if you’re giving a long explanation about how you screwed up an election call, you should probably get the facts in your excuses right.

Anyway, back to the excuses. Here they are again, paraphrased:

  1. It’s unfair for us because Western media have 5+ more hours than we do to get things right.
  2. Exit polls are usually right so we assumed they were.
  3. This primary wasn’t that important. Worse mistakes have been made.
  4. Everyone else made the same mistake.
  5. It’s ok if we screw up as long as we correct it on the website.

Do these sound like explanations a major respected news publication would give, or do they sound more like the excuses of a five-year-old who got caught doing something wrong?

Yeah, it sucks for British newspapers reporting on events in our hemisphere. They have to work into the wee hours of the morning, while we can take our time talking about them. It sucks that exit polls were so wrong in New Hampshire. It sucks that other media have called the race and you look like you’ve been scooped when you call it later.

Tough. That’s the business. It sucks for the sports editor when the big game of the evening has gone into quadruple overtime on the west coast, and they have to go to print without the final score. It sucks for the education reporter who won’t know until the morning whether schools are closed for the day. It sucks for the arts editor who has to rush a review of the evening concert into the paper at deadline (and the writer who has to leave the concert early to file). It sucks for every reporter who has to write the words “was to have” or “was expected to” because they can’t confirm that a planned activity has actually happened.

Working in the newspaper business means you have these problems, and you find ways to deal with them. You put in some filler for early editions, you write features instead of result stories. You write about what you know so far. You ask people to go online to find out how it ended. You make it clear in the paper that you don’t have the full story. People understand that.

When it comes to situations like election results, you have two choices at deadline: Be honest that you don’t know the result at press time, or gamble that the most likely answer is the correct one.

The British press chose the second option. And the disturbing thing is that it seems they’ll do it again the next time. Missing in the Independent’s excuse list is a vow not to do it again. Instead, they seem to imply that it wasn’t their fault, that this was a once-in-a-lifetime thing, an unforseeable reversal or a common unavoidable error that you should expect in journalism.

None of this is true. This was an entirely avoidable mistake, caused by a greedy desire to get an answer where none existed. You simply can’t call elections until votes are counted. The Brits chose to ignore that fact because it was inconvenient to them, and they have egg on their face as a result.

The Independent acknowledges that they gambled on the results. If this mistake has taught them anything, it’s that they shouldn’t gamble with the news, no matter how much the odds may be in their favour. Everyone will remember the one time they got it wrong.

UPDATE (Jan. 14): The Guardian’s self-important analysis points out that nobody would be stupid enough to try this with the outcomes of soccer matches, which are about as predictable.

More typos does not make better newspapers

Regret the Error’s Craig Silverman goes on an extended rant about the quality of mainstream media (mostly newspapers) now that their newsrooms have been slashed and journalists are overworked.

It’s a must-read for anyone in the newspaper business who thinks that firing editors and forcing extra work onto untrained journalists is the way to survive in this Internet world. People care about quality, they’re annoyed by typos and factual errors, and eventually there will be a tipping point (some argue we’re already well past it) where people will realize that newspapers aren’t worth their rising subscription fees.