This morning’s paper features a big story by yours truly on the issue of privacy on Facebook.
Specifically, it talks about Montrealer Steven Mansour, who last summer found out that in order to delete his Facebook account he would have to first delete every wall post, comment, photo, note, everything he had ever done since he first registered his account. One at a time. It took him 2,504 steps. He’s not crazy about having to go through all that effort.
The same issue annoyed UK blogger Alan Burlison and others, but Facebook wouldn’t budge until the New York Times took it up last month. That led to the company proclaiming it would be easier, without making clear exactly what it was changing about the process.
Currently, on Facebook, you can “deactivate” accounts, which makes them inaccessible (though reports of fragments being left behind are common). But deleting them completely requires an outside-the-box email exchange with Facebook staff.
Not unexpectedly, Facebook didn’t respond to my request for a clarification about their policy.
Neither did Canada’s Privacy Commissioner’s Office, when I asked whether it had received a complaint from Mansour and/or were investigating Facebook. The office’s PR contact got back to me finally, and says he’s looking into whether there are any investigations concerning Facebook.