Tag Archives: Via-Route

Some tales of customer service woe

Roberto Rocha’s Your Call is Important to Us series is off to a … start. His blog has received five comments so far, and all but one are about Bell. He even has a cute little video explaining how the series will work for those with ADD who can’t read the article or blog posts.

In honour of the series, here are a couple of tales of my own about recent experiences with customer service:

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