Ever consider using GoJit or Dicom for deliveries? You might want to reconsider, because apparently they don’t keep track of their packages, and won’t reimburse you when gross negligence causes tonnes of merchandise to grow legs and disappear right under their noses.

Last week Quebec Superior Court ruled that the company was liable for $90,000 of boots that were lost in 2004. The company had offered a laughable $6,000 compensation when the 88 cartons over six palettes disappeared, and never called the police to report a theft.

Considering these actions take “gross incompetence” to a new level, the $118,307.65
judgment against them (plus interest retroactive to 2004) seems small.

UPDATE (Aug 8th): Just got off the phone with a VP at GoJIT. Apparently they haven’t received the decision yet from their lawyer, so won’t comment (too much) on the legal case. But apparently the compensation situation is an industry standard, and not just GoJIT policy. Look out for the interview in an upcoming article.