Category Archives: Opinion

On the importance of online copy-editing

Came upon this article at Macleans.ca about online gambling in Kahnawake, and noticed what appeared to be a strange typo in the headline:

Maclean’s encoding error

As of this writing, it’s still not corrected, which I guess means that nobody at Maclean’s checks articles once they’ve gone online.

Here’s how the end of that headline appears in the HTML code:

Even if it means starting a fight.

So it’s not my browser. It explicitly says “lowercase i with umlaut, mathematical negation symbol, and non-existent character with code #129.” My browser just did what it was told.

But why did this happen? For that we have to delve into two technical subjects I’ll do my best to explain: Unicode and ligatures.

Continue reading

Québec à la une: An advertorial in three parts

I was tuning into TVA this evening to catch the series finale of Vlog, when I stumbled on a documentary about the Journal de Montréal called Québec à la une.

The documentary is an interesting look at the history of the newspaper known for its attention-whoring headlines, spending its first episode concentrating on the October Crisis that brought it into the mainstream and launched its Sunday edition.

But I can’t get over the fact that this is airing on TVA, which is owned by the same company that owns the Journal. In fact, Quebecor is run by Pierre-Karl Péladeau, and his father Pierre Péladeau is the guy getting a posthumous public blowjob in this rather one-sided documentary. (No mention of the Philadelphia Journal here.)

The appearance of the younger Péladeau on screen after the end of the documentary talking about how great Quebecor and the Journal de Montréal are sealed the deal. I’m still not sure if that was a paid advertisement or part of the documentary. Of course it doesn’t matter, because Péladeau would have just been paying himself.

It’s unfortunate, because a look at the big Montreal newspaper upheavals of the 1960s and 70s makes for interesting storytelling.

Québec à la une airs Tuesday, Dec. 4 and 11 at 9pm on TVA. The show is also available for free for Videotron Illico digital TV subscribers on its video-on-demand service (Channel 900, under “TV on demand” -> “TVA on demand”).

Inspectors alone won’t solve rental housing problems

The City of Montreal has promised to do something about slumlords in the city, who rent woefully substandard and disgusting apartments to poor families. They’re hiring more inspectors to inspect more buildings, and promising to get tough on landlords who are delinquent.

Landlords who don’t make needed repairs will be warned, then fined, and then billed for the work that the city does on its own.

That’s certainly welcome news, but it doesn’t tackle the bigger problem facing both landlords and tenants when it comes to rental housing here: disputes take far too long to resolve.

That problem is with the Régie du logement, a provincial agency that deals with disputes with landlords and tenants. These disputes usually revolve around the same themes:

  • Tenant is not paying rent
  • Landlord is not performing needed repairs
  • Tenant is contesting a rent increase
  • Some other part of the lease agreement has been broken (or is found to have been illegal in the first place)

But depending on the nature of the issue, it might take up to 17 months for the case to be heard at the Régie. This upsets both tenants and landlords who play fair, because in many cases justice delayed is justice denied. When the wait time is longer than the length of the lease in the first place, the wronged parties find it’s easier to just live with the injustice than wait so long for a hearing.

Only a serious investment that will bring down Régie wait times will make a serious difference in some of these cases. It’ll help get rid of both deadbeat tenants and slumlords who rely on the fact that getting rental justice in this province is just too damn hard.

The other problem is that these slum apartments are rented to low-income immigrant families who either don’t know their rights or are afraid to assert them for fear of losing what little they can get at low rent. More low-income housing, combined with serious outreach and information campaigns are needed to solve that problem as well.

Journalists don’t check ID

Anonymous blogger “Emma”, who was recently approached (via email) by Radio-Canada and asked to identify herself for a story, waxes philosophical about the idea of anonymous blogging, especially in the wake of the “Elodie Gagnon-Martin” scandal where an ADQ blogger turned out to be … maybe … an ADQ staffer of another name.

As a journalist who writes about blogs (and for that matter other online stories), I see both sides. But what is perhaps being forgotten in all this is the simple matter that journalists don’t check ID. Unless they have some reason to believe that you’re lying to them, they’ll take your word for it that you are who you say you are. Unless you say your name is Hugh Jass (and even then…) or the name of someone they already know, whatever name you give them is the name they’ll use.

So with that in mind, what’s the point, really? There will always be situations where journalists get tricked and have to apologize, and unless they ask for a driver’s license before every interview there’s no way to ensure that won’t happen again.

Anonymous blogs should be simply identified as such in the news: Take ideas at face value, but trust at your own risk.

Canoe.tv: Clueless

For the first time ever, a Canadian company is going to be broadcasting videos on the Internet.

At least that’s what Quebecor would have us believe. They’re calling their new service Canoe.tv Canada’s first Internet broadcaster. In its newspapers, it clarifies that it’s the first Canadian web broadcaster “to feature specially commissioned programs in English and French“, whatever that’s supposed to mean.

The service, available in French and English, is basically a YouTube clone, only without any of that user-generated content junk that nobody wants. It also includes live content from networks like LCN, though the live feeds use Windows Media instead of Flash like the rest of the site.

On the French side, its content includes Prenez garde aux chiens, as well as interviews from Larocque-Lapierre, Denis Lévesque and others. Curiously, no Vlog despite the fact that Quebecor Media owns the show and the show is about online video.

The English side is even stranger. There’s more content from CBC (Just for Laughs, Rick Mercer, Peter Mansbridge, etc.) than there is from Sun Media’s crappy SUN TV. There are, however, plenty of Sunshine Girl videos.

But aside from their arrogance proclaiming to be the first to do something everyone else is already doing (in fact, the entire site was designed by a company called Feed Room), here’s why I don’t like the site:

  1. There’s no way to embed individual videos in blogs
  2. There’s no way to comment on videos
  3. Videos are referred to as “stories” in the “bookmark” page (that’s how you find out how to link to individual videos), and have 81-character URLs (just long enough to get cut in emails — YouTube’s URLs are half that length, and they have a lot more videos)
  4. Navigation uses some sort of proprietary Flash/JavaScript system which breaks just about every tool my browser has (opening links in new windows, the back button, scrolling)
  5. Videos are undated (probably deliberately, since most of them are old)

If I wanted to design a web video portal that was doomed to failure, it would look something like this. It might get some traffic, thanks to exclusive video (though anything worth watching is available straight from the source), but it’s not going to take off.

In short: FAIL.

UPDATE (Nov. 29/30): Some more reaction from the blogosphere:

InfoPresse points out that the site has virtually no fiction content, because of licensing issues. Le Devoir also has an article with detail about the problem.

UPDATE (Nov. 30): Pierre-Karl Péladeau does a very awkward-sounding presentation of Canoe.tv. In it, he says it’s a “totally Canadian” site, which is laughable because it was designed by an American company.

He also says that Sun Media can do a better job than the Canadian Television Fund at producing Canadian programming. The CTF funds things like Degrassi: TNG, The Rick Mercer Report, Slings and Arrows, ReGenesis, Intelligence and Little Mosque on the Prairie, all of which won Gemini awards this year. Sun Media funds sucker-generated-content show CANOE Live and … uhh … that’s about it.

Also, the Sun Family blog points out that 24 Hours Toronto didn’t even bother to rewrite the press release announcing the network so it conforms to its style.

UPDATE (Dec. 6): CBC tech guy Bruno Guglielminetti (whose name I can spell without looking it up first) interviews Peladeau for an article in Le Devoir.

UPDATE (Dec. 11): Intruders.tv has an interview with Dominique-Sébastien Forest, who has some long title at Canoe.tv. In the overly long interview that sounds more like a press release until the last few minutes, he notes:

  • They’re working on getting a real-time Flash encoder for live feeds, which are currently displayed through Windows Media.
  • Quebecor doesn’t consider CBC as competition online. They’re just another content provider who will share in the revenues.
  • The site is focused on professional content only (you know, like the Sunshine Girls I mentioned above).
  • It doesn’t offer embedding because their content license agreements don’t permit them to.
  • Nobody apparently noticed that there are no dates on the videos.
  • They’re working on adding comments to videos, like Espace Canoë has
  • He’s confirmed that Vlog will be coming back as a web-only show on Canoe.tv.

Free speech isn’t a right on blogs, it’s a privilege

There’s a minor crisis happening in the Quebec blogosphere over Richard Martineau’s blog. He and Canoe are being sued for $200,000 over allegedly libelous comments made by visitors to his blog about lawyer Susan Corriveau.

The concern is over what impact that might have on comment policies at mainstream media sites. Traditional media (especially local empires in Quebec) are still trying to figure out what to do with this whole Internet thing, and are entirely clueless about the implications of user-generated content. They think forcing users to click a button that says “I agree not to post libel” is enough to protect them from liability.

Coincidentally, an earlier post this week by La Presse star blogger Patrick Lagacé mentions that he’s asking for tougher moderation of user comments to get rid of the junk and even cap the length of some discussions.

Ironically, both Martineau’s blog and Lagacé’s blog require user registration before people can make comments. This stands in contrast to websites like The Gazette’s which removed the login requirement to encourage more comments. (Then again, even The Gazette is starting to move back — their only popular blog, Habs Inside/Out, has changed its policy to require moderation of anonymous comments.)

As any forum gets more popular, it starts to see problems it couldn’t predict. Spam is the first to show up, in the form of junk sent by computer to advertise some money-making venture. That can be solved by installing a spam filter, requiring registration or manually moderating comments (or a combination of these).

But then comes the problem of real people posting unwanted things. Libel, flame wars, factual mistakes, personal attacks, trolling, copyrighted works, personal information, pornographic images, off-topic comments, the list goes on. The worst ones will get deleted outright. Border cases might get a polite warning from the blogger or moderator.

For some reason, there’s the implication that the goal is to have unedited, unrestricted, free communication in the comments section of blog posts. This innocent-until-proven-guilty mentality means that a lot of useless, mean or uninteresting comments get attached to blogs, comments that are of no use to anyone and are a waste of time and space.

Little by little, big bloggers are starting to restrict that freedom and filter out the noise.

Good.

I moderate comments on this blog. I don’t require user registration (because I know how annoying it is), and I tend to let most non-spam through. But nobody but me has the right to say what is published here. I have deleted plenty of personal attacks, unhelpful garbage, trolling comments and other junk that doesn’t belong here, and I will continue to do so. At the end of the day, I’m responsible for all the content published here, and it’s my ass in the courtroom if anything crosses the line.

I welcome criticism (in fact, some of my best comments are those who reject my entire hypothesis and ridicule my interpretation of the facts), but you have to show your work. Comments like “you suck” and “you’re gay” have no place here or on any other blog.

Internet providers have better things to do than monitor my bandwidth

Le Devoir has an article today claiming that Bell and Videotron deliberately ignore unusual increases in clients’ Internet bandwidth usage which might tell them that someone is gaining access to their connection without their knowledge.

The logic is simple: They can see clearly when bandwidth usage goes up, but they don’t warn the customer because they profit heavily off bandwidth overage charges.

Thing is, I’m not terribly convinced that’s the answer.

First of all, there’s an assumption that Internet Service Providers like high-bandwidth users. But they don’t. They hate peer-to-peer networks and other bandwidth-intensive activities. The vast majority of Internet users are well below their monthly quota, and the difference between the two is free bandwidth the companies are not eager to give away. There’s also the problem that a high-bandwidth user will slow the connections of other users on the network.

Secondly, I have no reason not to believe the providers’ PR-clouded appeal to their own laziness. They say they don’t have the resources to check every account for unusual activity (and if they do for one customer, they’ll be expected to do it for all). They’d have to hire tons of new people just to do this (and they won’t, of course; they’ll just pull people off technical and customer service). They’d have to do it on a schedule more often than once a month (because that’s when people are billed for excessive bandwidth use), and that’s really not feasible.

Similarly, the comparison with credit card companies and banks is a bit silly. These organizations deal directly with money, which is very important. You might get charged $30 for maxing out on bandwidth for one month, but it’s hardly the end of the world.

Finally, this isn’t an exact science. An increase in bandwidth usage might mean someone’s stealing your Wi-Fi, or it might mean your grandson is over for the holidays and is playing Halo 3 all day. And how many Wi-Fi leechers really run up the bandwidth meter anyway?

Just my two cents. (That doesn’t put me over the limit, right?)

Concordia Student Union needs a clarity act

The Concordia Student Union is in the midst of their by-elections this week. The small sibling to its March general election, this poll fills council seats left vacant, and asks referendum questions that people couldn’t get their act together in time to get on the March ballot.

The CSU is still trying to figure out if two of its current councillors were properly elected in March. The council nullified a decision of its own judicial branch under suspicious circumstances and has now used stalling techniques to avoid the issue of whether two independent students (those that don’t belong to one of the school’s four faculties) were in fact independent at the time of their election.

Nevertheless, it’s trying to conduct a clean election.

I can’t speak for the candidates (six candidates for three seats, with clear party affiliations), but the referendum questions leave much to be desired.

Three of the four involve fee increases (student-imposed student fees have skyrocketed this decade), and they’re all written by the people who want the fees approved instead of an impartial third party. As such, they include irrelevant statements about what the fees will pay for.

The Concordian student newspaper, which is desperately trying to increase its fee to bring it on par with its competitor The Link (some background on their bickering here), has this question on the ballot:

Do you agree to raise the fee level of The Concordian, a free weekly, independent newspaper covering news, sports, arts, music, features and opinions for Concordia by $0.09 per credit, from $0.10 to $0.19 per credit, to cover the rising costs of printing the newspaper, repairing old and failing equipment and increasing the creative quality and scope of the paper? This fee will be charged to all Undergraduate students beginning with the 2008 Winter term (2008/4 courses) and will be subject to the university’s tuition and refund policy.

The problem is that the question implies that the fee increase will only cover rising costs of printing and equipment replacement. Though that’s part of it, the editors are also interested in offering contributors a small honorarium and saving some money for a rainy day.

If a competent election officer was running the show, the question would look like this:

Do you agree to raise the fee level of The Concordian by $0.09 per credit, from $0.10 to $0.19 per credit? This fee will be charged to all Undergraduate students beginning with the 2008 Winter term (2008/4 courses) and will be subject to the university’s tuition and refund policy.

The other two fee questions have the same problem. Unnecessary campaigning is emphasized below:

Do you agree to raise the Concordia Student Union Fee Levy by $0.25 per credit, from $1.50 to $1.75 per credit in order to fund important services and initiatives such as the creation of an emergency food bank for students in need, a free daily lunch offered to Loyola students and Concordia Student Union 101’s. This fee will be charged to all Undergraduate students beginning with the 2008 Winter term (2008/4 courses) and will be subject to the university’s tuition and refund policy.

Do you agree to adjust the Canadian Federation of Students (CFS) membership fee levy (which includes the membership fees of the Canadian Federation of Students, the Canadian Federation of Students- Services and the Canadian Federation of Students-Québec) to $0.41 per credit per student, thereby continuing to support the increased demand for campaigns and services of CFS, some of which include lobbying for student debt reduction, better student financial aid, more funding for post-secondary education, cell phone discounts through StudentPhones, student discounts at hundreds of retailers in and around Montreal and free ISIC cards? The fee adjustment would represent a $0.01 decrease for Arts & Science, Fine Arts, and Independent students, and a $0.41 increase for Engineering and Computer Science and John Molson School of Business students, thereby equalizing the fee levy paid by ALL undergraduate students. The fee adjustment would be implemented in the Winter (2008/4) term and collected in accordance with the University’s tuition billing and refund policy.

The last question is even worse. In order to correct a decades-old discrepancy between fees paid by various faculties, it proposes to “equalize” the fees by slightly decreasing the fee for the largest group (Arts and Science, Fine Arts and independent students represent more than 65% of the population) and creating the fee out of nothing for the rest. The large group will vote to decrease their fees, and even if engineering and commerce students vote against their huge fee increase en masse, it won’t matter because other students make that decision for them.

It’s a horribly unfair system.

So why are these dirty referendum tricks tolerated? Because they have been used for years.

Just about every fee-related referendum question for the past five years has included unnecessary and leading information. The Art Matters festival, People’s Potato free lunch service, CJLO Radio, Frigo Vert, Sustainable Concordia and the Concordia chapter of the Quebec Public Interest Research Group have all used this technique to get fee questions passed.

The divide-and-conquer equalization technique, meanwhile, was first used by the Concordia Student Union itself back in 2001, and has been adapted for use at The Link (full disclosure: while I was an editor there, though I still feel bad about it). Other groups like QPIRG have used a similar technique but with a slight increase instead of a decrease for the majority.

I suppose I could just let it go and dismiss it as the work of uneducated students, but some of these people are going to be involved in real politics someday (Mario Dumont was a Concordia graduate). They’re going to have to learn at some point that this kind of manipulation of the electoral process isn’t kosher. It might as well be now.

UPDATE (Dec. 1): This post is referenced in Macleans.ca’s Nov. 30 daily campus update. Though it’s “Concordia Student Union”, not “Concordia Student’s Union”.

Also The Concordian’s Tobi Elliott informs me that The Concordian’s referendum question passed. So did all the other ones. What a surprise.

Molson flub was about marketing, not Facebook

Molson, the U.S.-owned company that wants to make us feel Canadian, has pulled the plug on a Facebook campaign that encourages college students to submit photos of them drinking the company’s beer.

Because it uses the bloody F-word, this story is getting all sorts of attention from the blogosphere. Thanks to a Bloomberg wire story, it’s getting attention in international media as well.

Molson, for their part, blames this whole new social media thing and how unpredictable it is because it’s so new and stuff.

Oh please. Encouraging college kids to take photos of themselves partying and drinking is obviously going to lead to excessive drinking. For that matter, everything beer companies do encourages the party atmosphere of excessive drinking (not that college kids need much encouragement in that area). To claim that this was some sort of shock is a lame face-saver that all these new media bloggers are eating up because they want to turn this into something more important than it is.

Contests gone embarrassingly wrong is nothing new. (Whether this actually went wrong or not is a matter of judgment — I think they knew exactly what they were doing, and it was the media coverage that caught them flat-footed.) Either way, there’s nothing about this situation could not have happened if it didn’t involve Facebook.

But don’t let that stop the media and blogging firestorm that is ensuing, followed by analysis piece after analysis piece about the dangers of advertising in a medium you have no control over.

Everyone’s to blame for the state of media

According to Le Devoir, the FPJQ (Quebec’s professional journalists association) polled its members about the state of the media, and overwhelmingly they said that quality is deteriorating and sensationalism is replacing proper news judgment.

Naturally, management at the media outlets disagreed. Even the Journal de Montréal’s George Kalogerakis says with a straight face that they don’t sensationalize or exaggerate the news (full-disclosure trivia: He hired me for my first job at The Gazette, then promptly left the city editor position for a big-money offer at the Journal)

Patrick Lagacé, for his part, blames us, the readers. He says that with the Internet giving us access to so many points of view, we have no excuse not to be well informed about the news.

I think all three parties are at fault:

  • Journalists are increasingly lazy. The Internet brings all the information to you. You can rip off blogs, rewrite press releases, write about what you see on TV, or just rewrite what a politician tells you on the phone. Investigative journalism is the first casualty of a journalist’s busy schedule, and so local news tends to the tired old no-effort categories: he-said-she-said political battles, rewrite-what-the-police-PR-guy-told-me crime reporting, traffic accidents (also courtesy of the police PR guy), 100-year-old grandmas who want to see their photos in print, and of course the weather.
  • Managers are concerned not with promoting news stories that will change the world, but by making front pages that will get picked up at the newstand, or leading newscasts with ratings-rich attention grabbers. They’re editors but they’re also money people, and they know what people will pay for. Which brings us to:
  • Readers and viewers say they want more investigative journalism and hard news, but when nobody’s looking they’ll pay more attention to that Paris Hilton story than the 3,000-word feature on Sudan. Crap works because you buy it. You can’t turn around and blame these people for giving you what you want.

So how is this going to change? The Internet is one big step in the right direction, if only because it encourages the growth of niche communications. Major local media try to be all things to all people, and that worked in the past because there was no alternative. But now people with specific interests are finding others with similar interests, and those publishers who dare to be different are thriving.

The flip side to that is that when you get all your news from these niche sources, you lose the overall picture. Those world news stories you only pretend to care about go from I-just-scanned-the-headline to I-had-no-idea-that-happened. You end up knowing the most minute detail about the latest Battlestar Galactica episode but absolutely nothing about the political situation in Pakistan.

Time will tell us whether this new information access will increase or decrease our overall exposure to news.

Why are errors in online articles not corrected?

The Toronto Star’s public editor talks to Regret the Error‘s Craig Silverman about his new book (via J-Source).

The article talks about the reluctance of journalists to admit their own mistakes. It’s something you find in all professions, but journalists have a special duty to get their facts right. In fact, it’s the only thing they have to do.

Naturally, the article talks about how great the Star is at their corrections (few Canadian publications have corrections pages) and how they want to get better.

One suggestion, that Silverman has I think given up making because few bother with it, is to actually correct articles online when you issue corrections about them.

As a random example, this article about Ontario’s civil courts makes a simple error, saying that someone is currently in a position when she’s not. The correction is online and everything, but the original error is still there (about halfway down the article), and no mention is made of a correction.

For a more serious example, this correction notes that the Star violated a publication ban by revealing the names of victims in an inquiry. Unfortunately, at least one of the original articles, which has the full names of six children in it, is still online. (I won’t link to it because I don’t want to violate the publication ban myself, but it’s Googlable.)

In case the nature of the problem isn’t blatantly obvious by now, the original articles are emailed, del.icio.used, Dugg and otherwise passed around, and people can read them days after the fact, learning the false information with no clue that a correction has already been issued.

Newspapers, radio stations and TV networks can’t go back in time and unpublish something, but website articles can and must be altered to correct inaccuracies, preferably with a note describing the nature of the error and how it was corrected.

Why is that so hard to understand?

Political punditry is not journalism

Radio-Canada turns the lens on political has-beens turning to “journalism” by becoming TV pundits:

Coulisses Du Pouvoir Ex Politicien A LaTelevision
Uploaded by mediawatchqc

To their credit, my good friend Laflaque makes fun of the issue better than I could:

Laflaque Le Club Des EX
Uploaded by mediawatchqc

Sheila Copps, Liza Frulla, Michel Gauthier and their ilk say they provide a valuable service, they aren’t attached formally to their parties anymore and can speak their minds, and they can provide unique analysis as former insiders.

But political punditry is the most pathetic form of journalism ever created. It fills airtime with people shouting at each other, debating along party lines, defending their friends and attacking their enemies. Even if they feel they’re free to speak their minds, they’re untrustworthy on their face (especially now that they admit they had to lie while in office).

Another problem, that nobody talks about, is that there’s an assumption among journalists that just because they have ex-members from each of the major parties that they’re fair and balanced. But what about the parties who aren’t represented in the legislature? What about special-interest groups with views that differ from the major parties? They’re unrepresented.

What we need are more political journalists uncovering stories, not political losers killing time yelling at each other about inside politics that nobody cares about.

Cable news is too fast-paced

The director of Al-Jazeera slammed 24-hour news channels for their obsession with breaking news (via J-source). He argues that there should be more investigative journalism and analysis than constantly pestering with minute updates as they happen.

Of course, this isn’t just a problem for Arabic news channels, it’s a problem all around the world.

But I’d like to take his thesis and modify it slightly: What bugs me isn’t so much that cable news channels are obsessed with “this just in” news, it’s that the networks are too obsessed with their schedule.

Tune to CNN during the day and watch an interview. It usually follows a predictable path: A news story introduces an issue, and then the anchor speaks to someone by satellite (or two people to get a “debate” going). The guests are asked a few questions, and inevitably end up being cut off by the anchor because they’re “out of time”.

Setting aside for a moment the inherent rudeness of inviting someone on your show and then interrupting them to cut them off, what do you mean you’re out of time? It’s a 24-hour news network. The show doesn’t end.

The problem is that these networks have such rigid schedules. They can be thrown out the window when breaking news happens (a plane crashes, a celebrity gets arrested, a white girl disappears), but they can’t be delayed even by a couple of minutes to let an expert explain a point.

But, of course, actually explaining things isn’t the goal of these news networks, is it?

Internet CanCon is already here

When news broke this month about the idea of the CRTC considering regulation of the Internet to enforce CanCon-style rules, I was going to blog about it but quickly realized plenty of people would be doing that. Sure, enough, there was a blogger revolt at the idea and even a Facebook group for people to join.

The arguments against the idea are fairly straightforward:

  1. The entire issue was brought up by mainstream content producers and artists, but not new media artists who profit mainly off the Internet
  2. It’s impractical to try to control what people access on the Internet. The only countries that actually try to do that are backward, undemocratic regimes
  3. CanCon sucks

I agree, and this issue won’t go very far in the regulatory department because of it.

Unfortunately, those people who believe the Internet doesn’t have borders are going to find themselves disappointed by the fact that the Internet already commercially regulates what Canadians can see online, thanks to geographic IP mapping, which can tell a server what country you’re in based on your IP address.

This geographically-based content comes in three major forms:

  • Helpful localization. Google has been doing this for quite a while, redirecting Google.com to Google.ca. There is localized content but all the features are intact. You can even switch to the U.S. version if you want.
  • Unavoidable licensing restrictions. The reason I can’t listen to Pandora is because they don’t have a license to broadcast the music outside the U.S. They’re forced to prevent people from outside the country from connecting (leading hard-core international users to use proxies).
  • Commercial exclusivity agreements. U.S.-based Comedy Central recently signed an agreement with Canada-based Comedy Network that, among other things, forces visitors to only use the Canadian site. Canadians who go to ComedyCentral.com get a message explaining they’ve been screwed over and are told everything is available at the Comedy Network site. Unfortunately, that doesn’t help if someone has linked directly to a Comedy Central video. You have to go to the Comedy Network website and search for that video from scratch. (The Comedy Network, by the way, was born out of CanCon and is basically a Comedy Central clone mixed in with reruns of CBC shows like This Hour Has 22 Minutes and Just for Laughs). The fact that you can’t watch videos of U.S. network series on their websites is also because of this. You can’t watch Heroes on NBC.com, you have to go to Global’s website and watch it there.

This situation is only going to get worse from here. Now that servers can determine the origin of their visitors, it’s a short step to regulating what content goes where. And while media companies feel their way through the darkness trying to figure everything out, we’re going to find an increasing disconnect between what Canadians and Americans have access to online.

CanCon is bad for Canadian content

This debate over Internet CanCon has caused a debate over the old media version of the rules to resurface. Casey McKinnon, who was really peeved over this and hates CanCon, gave an interview with Intruders.tv (via) talking about how horrible it is that we lower our standards just for more flag-waving.

I have another argument to make in the anti-CanCon debate: It’s counterproductive, and actually hurts Canadian broadcasting (at least in TV).

The reason, for me, is two words: simultaneous substitution.

That’s the rule that requires Canadian cable providers to substitute U.S. networks’ signals with Canadian ones when both are showing the same show at the same time. That way, Canadian viewers are exposed to Canadian advertising and all the money stays up here.

It sounds great, but it has a side-effect: It makes it more profitable for Canadian networks to simulcast American programming. They don’t even have to rebroadcast at the same quality (Global, for example, is notoriously bad for rebroadcasting HD content in standard definition on its HD channel).

Without simultaneous substitution, Canadians would turn to American networks for American programming, and Canadian networks would either have to compete directly or begin to look elsewhere for content. That could mean licensing TV shows from Britain or Australia, or investing in their own, original programming.

Of course, I’m being far too optimistic here. Canadian TV networks have to be dragged kicking and screaming toward their production budgets to greenlight Canadian-made shows. And that lack of original quality programming is why people are turning to the Internet in droves.

But at least we can make it less profitable for Canadian networks to re-run American programming. Use the power of economic competition for good.

UPDATE (Nov. 25): The Star coincidentally mentions some of these issues in an article about what technology and web services Canadians can’t get.

People hunger for local journalism

This week in Quebec City, unions for various media outlets met to denounce the “Montrealization” of French-language media in Quebec. Much like the Torontoization of English media in Canada, it’s all about big media companies reducing “redundancy” and centralizing similar services in one location.

The problem, of course, is that eventually the disconnect between this remotely-produced journalism and the local environment becomes apparent. We start seeing “regional” newscasts instead of local ones, to save money. A story about a province-wide issue is covered by a single journalist out of a big city and then copied to regional news outlets with no local spin added.

Newspapers are being split into two categories:

  1. Major dailies, which rely mostly on wire service stories, syndicated features like comics and crosswords, and a few columnists and police report rewriters.
  2. Community papers, which produce mostly fluff from its grossly underpaid journalists

The problems of local journalism are having a backlash effect though: Former Minneapolis Star-Tribune and St. Paul Pioneer-Press employees are producing a local news website called MinnPost, which is filling the gap created when the big papers failed in their commitment to local news (via).

The site has just launched, so it’s hard to say if it’s financial model is going to work (it probably won’t), but it’s still good to see things like this. One thing I’ve learned writing this blog and covering local issues is that people are very interested in what’s going on around them.

The problem is that local journalism will never make you rich. And big media is obsessed with making itself rich. But fortunately some journalists have a higher calling.