You may have seen the story: TVA Nouvelles deleted a Facebook post pointing to a story about a house fire in Halifax that killed seven children (who happened to be from a Syrian family) because it received several unacceptable comments that appeared to make light of or even celebrate their deaths. Media personality Alexandre Champagne compiled some of those comments in a widely shared screenshot.
TVA Nouvelles posted another post and apologized, saying it would try to police its social media better next time.
I posted a link to the apology on Twitter and it got retweeted a bit, prompting a lot of discussion. I was interviewed for a CityNews story about it, during which I tried to say that a few comments on a Facebook page provides a skewed impression of the views of the audience — and larger population — as a whole.
Through the various discussions, I’ve seen a lot of statements that I feel are missing key context, so I’d like to try to add some of that here.