Tag Archives: Facebook

| Media, Opinion

Some context to consider about those TVA Facebook comments

You may have seen the story: TVA Nouvelles deleted a Facebook post pointing to a story about a house fire in Halifax that killed seven children (who happened to be from a Syrian family) because it received several unacceptable comments that appeared to make light of or even celebrate their deaths. Media personality Alexandre Champagne compiled some of those comments in a widely shared screenshot.

TVA Nouvelles posted another post and apologized, saying it would try to police its social media better next time.

I posted a link to the apology on Twitter and it got retweeted a bit, prompting a lot of discussion. I was interviewed for a CityNews story about it, during which I tried to say that a few comments on a Facebook page provides a skewed impression of the views of the audience — and larger population — as a whole.

Through the various discussions, I’ve seen a lot of statements that I feel are missing key context, so I’d like to try to add some of that here.

Continue reading →

| Montreal, Technology

Concordia unblocks Facebook

Concordia University announced today that it will, effective Monday, unblock access to Facebook from its wired network.

Concordia blocked access to Facebook in September – but intentionally left it open on its wireless network, in residences and in its libraries – out of concerns for “spam, viruses and leaks of confidential information related to use of the social networking site.”

This line of reasoning was criticized – even mocked – by Internet experts like Michael Geist, who argued none of these things are specific to Facebook.

It also led to coverage in the media: CBC, Gazette, McGill Daily and others.

So what changed? Officially, it was reopened because of improved security:

After the recent improvement of certain security checks and procedures at Concordia, including the installation of a new firewall, the university made the decision to officially reinstate Facebook.

Again, it’s unclear how a “new firewall” will protect Concordia against whatever ills it attributed to Facebook. It used phishing as a prime example, and it’s unclear how a firewall will stop those kinds of activities.

But realistically, the growth of Facebook has meant the loss of productivity from its use (my guess for the real reason behind its original blocking) is outweighed by its value as a communications tool – between students and professors, between the university and its alumni, between sports teams and their fans.

Concordia reminds its network users to use best practices for safeguarding personal information and passwords.

| Technology

Livre de visage, là

Facebook has launched a Canadian French site, about a year after it launched a French French site.

The translation was done with the help of Facebook users in Quebec, I guess because Facebook is too cheap to hire a real translator for a week to make sure they get it right. These crowdsourced translations caused problems last time, but I don’t notice any glaring errors so far.

Among the translations:

  • “Posts” becomes “publications”
  • “More” becomes “d’avantage”
  • “Tagged” becomes “identifié”
  • “Wall” becomes “babillard”
  • “Edit Options” becomes … uhh … “Edit Options” (oops)
| On the Net, Opinion, Technology

By-election politicians on Facebook

As a follow-up to my overview of the candidates in the Sept. 8 by-election in Westmount Ville-Marie, here’s a quick rundown of the campaigns’ Facebook strategies (sorted by number of supporters):

(UPDATE Aug. 19: Mr. Larivée has joined the club, so I’ve updated the list as of today)

Anne Lagacé-Dowson (NDP)

  • Fan page: YES
  • Supporters: 511
  • Personal page: NO

Marc Garneau (Liberal)

  • Fan page: YES
  • Supporters: 370
  • Personal page: YES
  • Embarrassing personal information on personal page: NO

Claude William Genest (Green)

  • Fan page: YES
  • Supporters: 178
  • Personal page: YES (Though his profile pic is of a chimp hugging a bird)
  • Embarrassing personal information on personal page: Open wall, “flirt” box on his profile page, and photos of him dressed as a pimp. Does that count?

Charles Larivée (Bloc Québécois)

  • Fan page: YES (though it’s actually a group, not a fan page)
  • Supporters: 120
  • Personal page: YES
  • Embarrassing personal information on personal page: Nope, it’s wiped clean

Judith Vienneau (Rhino)

  • Fan page: YES (but no photo)
  • Supporters: 8 (ouch)
  • Personal page: YES
  • Embarrassing personal information on personal page: Plenty of TMI boxes on the profile page. Also, apparently wanted to be leader of the Libertarian Party. Maybe Rhino was her second choice?

Guy Dufort (Conservative)

  • Fan page: NO
  • Personal page: YES (private)

Many politicians have fake “personal” profiles setup, which I think is largely irrelevant since Facebook invented the fan page. So I won’t take any marks away from Lagacé Dowson for that. But Dufort and Larivée not having any Facebook exposure at all? That’s just not right.

| In the news, Opinion, Technology

Facebook destroys privacy, eats babies

So apparently some intern law students have filed a complaint against Facebook for having the audacity to allow people to share their personal information with others.

Facebook certainly has privacy issues, as I’ve previously explored, and there’s no doubt that they’re trying to exploit this information for all it’s worth.

But the fact remains that, as Facebook points out, all this information is shared voluntarily. If you don’t want people to know your religion, don’t publicize it online.

The Facebook problem is a problem of user education, not Big Evil Corporations. People need to learn that as the Internet becomes more efficient at connecting and compiling information, they can’t rely on privacy through obscurity anymore. We must assume that anything we type into our computer and send over the Internet will eventually be plastered on a billboard for our parents, employers and ex-girlfriends to see and mock. And we must be vigilant about keeping our private information private. No matter how fun it might seem to break that rule just once.

| Blogosphere, Media

Who got the Facebook scoop?

I was all excited when I saw a post from TQS’s Jean-Michel Vanasse praising a rival network’s coverage. Finally, I thought, we’re starting to see the pointless war between networks start to mellow.

Unfortunately, he was being sarcastic. Pointing out that a recent EXCLUSIVE SPECIAL REPORT OMG from another network (he doesn’t name it, and a quick search doesn’t find it online it’s TVA’s J.E., and the video is online) copies one he did in October.

The amazingly important issue? That lots of Facebook users will accept people they don’t know as friends.

I know. Get that Pulitzer engraving pen ready, folks.

What’s hilarious about all this is that Vanasse himself was scooped by Jean-René Dufort’s Infoman, who set up a profile for a wanted murderer and got politicians and celebrities to befriend him a month earlier.

Not only did the Infoman report come out before the others, it’s a whole lot funnier and more interesting.

| My articles, Technology

Facebook watches you poop

Facebook

This morning’s paper features a big story by yours truly on the issue of privacy on Facebook.

Specifically, it talks about Montrealer Steven Mansour, who last summer found out that in order to delete his Facebook account he would have to first delete every wall post, comment, photo, note, everything he had ever done since he first registered his account. One at a time. It took him 2,504 steps. He’s not crazy about having to go through all that effort.

The same issue annoyed UK blogger Alan Burlison and others, but Facebook wouldn’t budge until the New York Times took it up last month. That led to the company proclaiming it would be easier, without making clear exactly what it was changing about the process.

Currently, on Facebook, you can “deactivate” accounts, which makes them inaccessible (though reports of fragments being left behind are common). But deleting them completely requires an outside-the-box email exchange with Facebook staff.

Not unexpectedly, Facebook didn’t respond to my request for a clarification about their policy.

Neither did Canada’s Privacy Commissioner’s Office, when I asked whether it had received a complaint from Mansour and/or were investigating Facebook. The office’s PR contact got back to me finally, and says he’s looking into whether there are any investigations concerning Facebook.

Mansour has a roundup on his blog of reaction to his story and other Facebook privacy issues. Only some involve conspiracy theories about links to the CIA and stuff.

The article also touches on TRUSTe, an organization that counts Facebook as a member and seems to do nothing to rein them in; Facebook’s draconian terms of use; and what Mansour thinks needs to be done to safeguard privacy rights online.