Category Archives: Media

Posted in Media, Opinion

When “confirmed” doesn’t mean “true”

Was there a second shooter? Was there a shooting at the Rideau Centre? Was the victim dead? Was the gunman carrying a rifle or a shotgun? What was the name of the shooter? What was the name of the victim? Was it the sergeant-at-arms who finally took the gunman down? Was this an act of terrorism?

Throughout the day on Wednesday, these questions were asked, answered and in some cases those answers were retracted by the media. It’s the nature of the beast when dealing with a breaking emergency situation like this — nobody really knows the answers at first, even the authority figures you normally go to for those answers.

What does “confirmed” mean?

After these kinds of events, there are inevitably media criticism think pieces telling us that we need to verify facts before publishing them, that we can’t repeat rumours that are unconfirmed, that getting it right is more important than getting it first.

But those kinds of pieces always annoy me, because they assume there’s some standard of correctness that a piece of information can achieve, and once it has it’s guaranteed to be true.

As we learned in Ottawa, it’s a lot more complicated than that. It was the Ottawa police that said there was an incident at or near the Rideau Centre shopping mall, only to retract that statement later in the day. It was a federal cabinet minister who tweeted on his verified account that the victim in the shooting had died, only to later walk that statement back. In the end, one of those events turned out to be false and the other true.

But in both cases they were referred to as “confirmed” by the media. When those confirmations were walked back, the power of the word diminished.

Attribute everything

As Craig Silverman (the local expert in media getting things wrong) would say, an important question to ask a source when compiling information is “How do you know this?” A source may seem official because they’re a police officer or an official spokesperson or a company CEO or an expert in the field, but that doesn’t necessarily mean their information is rock-solid.

In emergency situations, asking those kinds of questions is a luxury, and often impractical. But one thing that is neither is attribution, even when the information appears to be fully verified and unquestionably accurate.

Strictly speaking, the statement “Ottawa police posted on Twitter that there was an incident at the Rideau Centre” is correct, even though there was no shooting there. It’s not just about covering your ass; it provides a publicly verifiable trail of information, and breeds trust in the news outlet while it breeds skepticism in the news.

There’s a tendency for news organizations to want to seem authoritative, to say things like “we have independently confirmed“. But that statement is meaningless if the confirmation comes from the same anonymous source as the initial report, and just as likely to be wrong.

On the other hand, there’s a different tendency to be vague when referring to competitors, to refer to vague “reports”. This can give the illusion of authority, even when all the reports out there inevitably come from the same source.

These things cause facts to spread, and the more they spread, the more people believe them to be true.

Show your work

One way to avoid this is simple: everything should be attributed where possible. And that’s not just good advice in reporting on breaking news, it’s good advice in general. It may not look cool, but I’m more likely to trust a report that explains how it knows what it knows.

In math class, we’re asked to show our work, to prevent us from using calculators to find the answers to problems or simply asserting the conclusion without understanding how it got there. We should ask the same of journalists.

Rather than criticize the media with the benefit of hindsight, let’s use Wednesday’s events as an example of what to do. When the name of the alleged gunman came out from a CBS News report, many Canadian media attributed it to them. If CBS got it wrong, then we’d know the Canadian media got it wrong too, and there wouldn’t be “conflicting reports”.

I personally think more caution should be exercised before naming someone in a case like this — the media got the shooter’s name wrong in Newtown, remember, and getting this kind of thing wrong, attribution or no attribution, could have serious consequences for the person named, his or her family and people who know them. But if it has to be done, attributing it is the way to go.

That way, we can better evaluate the credibility of information, and just as importantly, so can other media, so we can all separate what’s been “confirmed” from what’s just been repeated. And we can give the audience as clear a picture of the facts as possible, even if the facts are murky.

I think, in times of emergency especially, that’s the least we can do. And kudos to those journalists who did exactly that.

Posted in TV

Bell files CRTC complaint over GamePlus feature on Rogers NHL GameCentre Live

One of Rogers’s attempts to use its $5.2-billion NHL rights purchase to drive subscriptions to its telecom services has prompted competitor Bell to file a complaint with the CRTC.

The complaint is about GamePlus, a feature of the new Rogers NHL GameCentre Live online streaming app. While GameCentre Live is available to anyone for purchase (though free for Rogers customers until the end of the year), GamePlus is exclusive to Rogers Internet, TV, home phone and wireless subscribers. It offers additional camera angles like the ref cam (a camera mounted on a referee’s helmet), sky cam (a wide-view camera that goes up and down the length of the ice at the Air Canada Centre) and star cam (a camera always focused on an individual player).

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Posted in Media

Montreal Gazette redesigns paper, launches new website and iPad and smartphone apps

Monday and Tuesday editions of the Montreal Gazette

Monday and Tuesday editions of the Montreal Gazette

The project called The Gazette Reimagined went live at 12am on Tuesday, with a four-platform relaunch that includes a dramatic print redesign, a new website and new iPad and smartphone apps.

The new website went live at midnight, though it may take a bit of time for the DNS changes to propagate through the Internet. The new smartphone apps are in the Apple app store and Google Play store, and the new iPad app is also in the Apple app store. (The old smartphone and tablet apps will remain available, for those who want to read website stories on their smartphone but don’t want to use the mobile website.)

Editor Lucinda Chodan explains the general changes in a note to readers that appears on Page A2. There’s also a news (well, business) story about the changes and a podcast interview with Chodan an managing editor Michelle Richardson. But for the more attention-to-detail crowd, here’s some nitty gritty about what’s going on that I can finally tell you.

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Posted in My articles, TV

Videotron adding TSN1, TSN3 and TSN4 after customer complaints

Two months after TSN expanded from two to five channels, and after a bunch of complaints from subscribers missing programming that didn’t air on TSN2 or TSN5, Videotron is joining all the other major TV providers in the country and offering all five feeds.

I wrote this story, which appears in Saturday’s Gazette, after a regional Senators game in Florida meant that Videotron customers couldn’t get the Monday Night Football NFL game on TV.

That problem, which generated a flood of complaints to both Videotron and TSN, has apparently pushed the former to move up the launch date of TSN1, which will now be added on Monday, in time for the next MNF game (even though that game will also air on TSN5, the main TSN feed in Quebec).

TSN3 and TSN4, whose main feature will be blacked-out Jets and Leafs games, and occasionally a different Premier League soccer match or college football on weekends, will be added on Oct. 29.

Some information for Videotron customers:

  • All five channels are free with TSN. And selecting TSN1-5 will count for only one channel in custom packages. So you won’t be paying any extra for these other channels.
  • All five channels will be in high definition. And they will be available in all regions.
  • The TSN channels will be moving to keep them together. Starting Oct. 29, they will be at 186-190 in SD and 786-790 in HD.
  • Analog subscribers will continue getting just TSN5, which includes regional Ottawa Senators games.
  • About the same time, TSN and RDS will be pulled from Videotron’s Illico TV mobile service. Videotron blames blackouts for making these channels less desirable. Though it is looking at alternatives.

For details, read the Gazette story or this previous post on TSN’s expansion.

Posted in TV

Eric Thomas is the newest face on CTV Montreal sports desk

Eric Thomas's first show on-air at CTV Montreal on Friday, Oct. 10. (via CTV)

Eric Thomas’s first show on-air at CTV Montreal on Friday, Oct. 10. (via CTV)

The hiring of Chantal Desjardins as Sportsnet’s Montreal correspondent has shortened the depth chart at CTV Montreal’s sports desk, so someone at the station had the brilliant idea to just grab the guy doing sportscasts at TSN 690.

Eric Thomas brought his slick voice and a look to match across the street and made his debut as a CTV Montreal fill-in sports anchor on the late-night news Friday. You can watch the newscast on CTV’s website, with Thomas starting around 14:15.

A first live newscast is usually a nervous, error-filled affair but Thomas barely missed a beat, looking like he’d been doing this for years. And really, he has, just not in front of a television camera.

Thomas’s debut earned quick and unmitigated praise from colleague Brian Wilde:

Expect the Atlanta-born Thomas to be seen as well as heard a lot more in the years to come.

Posted in Opinion, TV

Review: Our Montreal is an embarrassing collection of recycled content

Our Montreal

In the spring of 2013, when the Canadian Radio-television and Telecommunications Commission approved a new licence for the CBC that set a minimum amount of non-news local programming for major markets, I was hopeful. Finally, the CBC would give us local programming that wasn’t tied to a newscast, filling a hole that has been here for years.

But when I asked the CBC what this new programming would entail, I was told they didn’t know yet. Which seemed odd to me, since it was the CBC that proposed this hour a week of programming. Surely they had something in mind.

Finally, on Oct. 12, 2013, a year ago this week, Our Montreal debuted on CBC Television. Hosted by Sonali Karnick, who is also host of CBC Radio’s All in a Weekend, Our Montreal was vaguely described, and I didn’t really know what to expect even after talking with its host and other people at CBC. Nor really why its first airing was Saturdays at 6am.

And then I watched it. And I was disappointed.

Not only is this weekly show a lazy repackaging of content previously aired on CBC, most of it is so obviously either not local or not non-news that I think a compelling argument could be made to the CRTC that the public broadcaster is violating a condition of its license in all its major markets.

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Posted in TV

Quickie review: Rogers Sportsnet and TVA Sports on the NHL season opener

Like much of the city, I spent Wednesday evening sitting in front of the TV welcoming the official return of NHL hockey, curious how it would look in the new TV environment. Unlike much of the city, I constantly switched between Rogers Sportsnet and TVA Sports to try to evaluate both networks at the same time. Here are some thoughts on how it went.

Note that I’m not a hockey expert, or an expert on hockey broadcasting. I can’t tell you which panelist’s comments were more insightful, or which play-by-play guy described the game better. I look at this with the eyes of the casual fan, and that’s how I’m evaluating this.

Pregame

Both networks are just starting off 12-year deals that are costing them a nine-figure number. So naturally the season opener pregame started months ago. I only tuned in for the last 45 minutes or so, and both networks took advantage of this time to sell themselves and their plans for the coming season. Sportsnet was a mix of old faces from Hockey Night in Canada, new faces from Sportsnet that were less familiar to Canadiens fans, and faces from elsewhere like Darren Pang. There was Elliotte Friedman with his sit-down interview. And the $4.5-million studio and its bells and whistles saw some use, though not as much as we might have expected.

On TVA Sports, a new set that actually looked quite professional, and a panel of experts that when it comes down to it doesn’t strike me as much different from the panels you’ll find on Sportsnet or RDS.

Opening


At 7pm on Saturday nights was when CBC would give us a hockey montage to set the mood. Sportsnet didn’t go that way on this night, instead going with a monologue from Marc Messier about how great hockey is. It fell a little short to me, lacking emotion.

TVA Sports picked up the torch, though, and presented a musical montage of recent and ancient hockey footage set to Imagine Dragons’s Radioactive. It didn’t have the emotional punch of HNIC’s best Habs-Leafs montages, but it was still nicely done.

TVA Sports also had the better computer-generated graphics that followed, though everything repeatedly exploding and coming back together may have been a bit too much.

Studio

Rogers’s big new studio in the CBC building in Toronto didn’t get much use after the pregame show, and seemed to be limited to a desk with four chairs behind it. Maybe that will change on Saturday, but I felt they weren’t using it to its fullest potential.

TVA Sports’s studio looked quite nice. Not spectacular, but nice enough that it looks like they know what they’re doing and they’re doing it professionally.

Play-by-play

Sportsnet viewers were treated to the recognizable voices of Jim Hughson and Craig Simpson, who have done this countless times before and just picked up where they left off.

On TVA Sports, it was the first big night for Félix Séguin and his partner Patrick Lalime. Though Habs fans have gotten used to hearing Pierre Houde calling their team, I don’t think it’ll take that much getting used to the new voice.

Or at least I thought that until the first time Séguin said “lance … et COOOOOMPTE!” That’ll take some getting used to after years of Houde’s “et le but!” (Even Séguin needs to get used to it apparently. He let out an “et le but” when the Canadiens scored a surprise goal in the last minute of play.)

Sportsnet graphics tvagraphics

Graphics

Sportsnet and TVA Sports clearly based their scoreboard graphics off the same software, with just the logo and the language different between them.

The graphics are block-ish, but they present the necessary information.

I should note that neither channel uses its own graphics for less important games. The late game on TVA Sports 2 just used the same Sportsnet feed with the same English graphics. Sportsnet One showed a late U.S. matchup that just piped in NBC Sports Network. It goes without saying that they don’t supply their own broadcast team either.

Intermission

The giant Sportsnet hockey studio seemed pretty small during the intermission report, which mainly focused on a few talking heads around a table. Maybe it’ll be more impressive on Saturday nights, but I felt as though a first impression was wasted here.

Michel Bergeron

TVA Sports didn’t wow me with its Coach’s Corner-style first-intermission starring Michel Bergeron. But it was better for the second, featuring Paul Houde talking about how many points the Canadiens should need at key points of the season if they expect to make the playoffs, and Joel Bouchard with a brief on-ice segment about goalie strategy. This is the kind of stuff I’d like to see more of.

Postgame

Sportsnet didn’t have much of a postgame. Five minutes after the end it had to tee up the late Canucks-Flames game. But the panel took a few minutes to discuss what happened and what it means for both teams.

At TVA Sports, the late game was moved to TVA Sports 2, allowing it to run Dave Morissette en direct, the postgame analysis show. It was fine, but talking heads who are experts on the NHL don’t wow me, especially when the same thing was happening on RDS and TSN.

But there were some odd moments. Like Sébastien Benoit in a bar in Boucherville passing the microphone around asking people what they thought of the game and getting two-word answers of approval. By all means show us reaction shots from Montreal bars, but no need to shove a microphone in their faces if they have nothing intelligent to say.

Overall, I’m hoping Sportsnet shows more pizzazz on Saturday and Sunday, but if not I think we can live with its broadcasts. TVA Sports clearly showed it put in the effort, and had some strong points that Sportsnet didn’t have, even though it has a smaller audience and budget.

But I’m just some guy on the Internet with an opinion. What did you think of the broadcasts?

See also: A review from Bill Brioux for Canadian Press

Posted in Canadiens, TV

The NHL season begins, and fans are just as confused as ever

Tonight, the new era of NHL broadcasting in Canada dawns, as Rogers presents its first regular-season games under its new $5.2-billion, 12-year deal with the league. As is tradition, the first match in Canada will be Canadiens vs. Maple Leafs. But while in past years this match was on CBC and RDS, tonight it will be on Sportsnet and TVA Sports.

The change in TV channels is only part of the new reality. For the first time in a decade, RDS will be blacked out west of Belleville, Ont., during its 60 regional games (as it was, or should have been, during the preseason games). This has annoyed not only Habs fans in Toronto, Calgary and Vancouver, but places like northern Ontario, which has a lot of francophones. (I discussed the blackouts in a radio interview with Radio-Canada aimed at that audience.)

And the new rules for the NHL GameCentre Live streaming service have even me confused.

In an effort to help clear up some confusion about NHL games on TV, Saturday’s Gazette included a full-page calendar of all 82 Canadiens games and where they will air in English and French. That page is reproduced as a PDF on Hockey Inside/Out. I also created a printable version that fits on three 8.5/11-inch sheets of paper. And there’s a separate schedule for out-of-market viewers, which provides information on NHL Centre Ice and GameCentre Live availability.

And on top of all that, there’s this downloadable electronic calendar of Habs games listing their TV channels. (Once it loads, just go File -> Save As and save it to your computer, then use your preferred calendar program’s import function.)

This big chart was in the same paper as Brendan Kelly’s big feature on the new way to watch the Canadiens on TV, which includes Rogers admitting that getting programming information to fans will be a big challenge for this first year.

Rogers has recently posted a page on its website that gives some information about regional blackouts for GameCentre Live for the seven Canadian teams and the Buffalo Sabres, whose region extends into Niagara. It provides some additional information about shared broadcast regions and how many games will require Sportsnet subscriptions. And it has a page about the special $60 deal that offers just the French-language regional Canadiens and Senators games that air on RDS on its online streaming service.

For NHL Centre Ice, which fans in southern Ontario and western Canada will need to watch Canadiens games, we’re learning that most providers in those areas are offering a $60 RDS-only package, which means Habs fans in Toronto and Vancouver will get to pay just $10 a month or $1 a game to watch the 60 games that are being blacked out on RDS.

And the regular TV schedule has changed slightly, with two more games being moved from Sportsnet East to City Montreal to accommodate the baseball playoffs on Sportsnet.

There are other things that are still unclear, though. And I’ve just sent Rogers another list of questions that I’m hoping they can answer. It seems late in the process for such information to be unclear, and if I’m not entirely sure about some of it, you can imagine how confused your average fan must be.

The good news is that this situation shouldn’t repeat. Most of the rules will be the same next year as they were this year, and people should be used to the new reality relatively quickly. We’ll have another 12 years until this system dramatically changes again.

In the meantime, for tonight, the game is broadcast nationally in both languages, and the game begins at 7pm. On Thursday, the Canadiens play the Capitals at 7pm, and that game is national in English on Sportsnet 360 and regional in French on RDS. (Don’t ask me to explain that logic.)

Posted in Radio

CRTC denies application for FM retransmitter for CHOU 1450 AM

Realistic pattern of the new CHOU retransmitter

Realistic pattern of proposed CHOU FM retransmitter

An application from Radio Moyen-Orient (CHOU 1450 AM) to improve its reception in St-Michel and St-Léonard by adding a 50-watt FM retransmitter at 104.5 FM has been denied by the CRTC.

The reasoning didn’t relate to interference with other stations, but rather the commission finding the station did not meet the requirement of showing a compelling technical need for a second transmitter. The commission found that many of the complaints about poor coverage came from areas at the edge or outside of CHOU’s secondary service contour, which were never expected to receive the station well, and that local interference to AM signals is to be expected.

The application only had one opposing intervention, from CHCR, the owner of FM ethnic stations CKDG 105.1 and CKIN 106.3. That group warned that the new transmitter would cause interference to CKDG and would impact their advertising. Both those arguments were essentially ignored by the commission because the two stations are far enough in frequency to not have any interference problems and because CHOU is already a licensed station and market issues have already been dealt with.

Interesting, though, is that the CBC, which owns CBME-FM-1 at 104.7, did not intervene in this case, even though there was a big potential for interference. This could open the door to another application for 104.5, provided it only interferes with 104.7 in the eastern part of the island where people could hear CBC Radio One better on 88.5 anyway. (Such a transmitter would still have to protect Boom FM at 104.1 in St-Jean-sur-Richelieu and Espace Musique at 104.3 in Trois-Rivières.)

Posted in Canadiens, Radio

TSN 690 names Dan Robertson as new Canadiens play-by-play announcer

Bell Media announced on Monday that it has selected its new play-by-play man for Canadiens games on TSN 690: Dan Robertson, who called QMJHL games for Eastlink.

Robertson replaces John Bartlett, who is leaving to be the play-by-play guy for regional games on Sportsnet.

Sergio Momesso stays on the broadcast team, doing analysis.

Robertson was one of a few people brought in to call preseason games (he did the Sept. 25 game against the Avalanche). Program Director Chris Bury tells The Suburban’s Mike Cohen that Robertson’s demo was impressive, and that the staff seemed to be unanimous in support of him.

Robertson is on Twitter, though expect his handle to change from @EastlinkDanR.

Posted in Media

Postmedia to buy Sun Media’s English papers/websites for $316 million (if the Competition Bureau agrees)

I just woke up, and I’m still not sure I’m entirely conscious because I’m seeing that Postmedia (my employer) is buying Sun Media’s English newspapers — a total of 175 of them — and digital assets like Canoe.ca for $316 million. (Postmedia press release, Quebecor press release)

The transaction would have to go through the Competition Bureau, which quickly issued a statement saying it will examine the transaction (as it would for any transaction of this type).

The transaction includes the big Sun papers in Toronto, Ottawa, Winnipeg, Calgary and Edmonton, plus the 24 Hours papers in Toronto and Vancouver, the London Free Press, and a lot of community newspapers.

The transaction does not include the Journal de Montréal or any other French-language papers. It also does not appear to include the Sun News Network, which will make for an interesting situation there because of how that network and the Sun are tied together.

This deal follows another in which Quebecor sold its Quebec community newspapers to Transcontinental for $75 million. Both appear to be a way to shed legacy assets and build up cash to strengthen Quebecor’s position as a telecom company and potential national wireless player.

The Competition Bureau also reviewed the Transcontinental transaction and concluded that, where competing papers were acquired, an offer to sell one had to be made. That eventually led to the sale of 14 of them.

If I had to guess, I’d say this situation would be similar. The Bureau probably won’t allow the two major paid dailies in cities like Ottawa, Calgary and Edmonton to be owned by the same company, and would force Postmedia to sell them (or their existing broadsheets). Similarly for areas where both have community papers. And in Vancouver, where it would own three of four papers, and Toronto, where it would own three of six, it might be forced to make sales there too.

And breaking up the Sun chain sounds like it would be a disaster. Those newspapers share a lot of resources, not to mention branding. So it’s hard to see the Ottawa/Toronto/Winnipeg/Calgary/Edmonton Sun not ending up with the same owner.

We’ll see how it works out. The Transcontinental/Quebecor deal took almost a year to work through the system, and I suspect it will probably be next summer before we know who owns what as a result of this.

The $316-million value is about 1/5 of what Quebecor paid for Sun Media ($989 million in 1999) and Osprey Media ($576 million in 2007) to acquire those newspapers, though subsequent moves means there are some adjustments to that comparison.

Posted in Montreal, Radio

TTP Media says news-talk stations are six to nine months until launch

From left: Paul Tietolman, Nicolas Tétrault and Rajiv Pancholy, partners in 7954689 Canada Inc., aka Tietolman-Tétrault-Pancholy Media

From left: Paul Tietolman, Nicolas Tétrault and Rajiv Pancholy, partners in 7954689 Canada Inc., aka Tietolman-Tétrault-Pancholy Media

Every now and then people ask me about the Tietolman-Tétrault-Pancholy group, which has licenses for three high-power AM talk radio stations in Montreal, the first one granted in 2011, but hasn’t made any announcements in more than a year.

Rumours abounded that something was wrong. That the group had bitten off more than it could chew. That there was a problem with the three-way partnership and that one or more partners would be bought out by the others. It’s been a year since I posted a story because people were wondering what happened to them.

Now we have some more news. On Sept. 19, the CRTC approved applications from the group for extensions on the deadlines to launch its two news-talk stations, a French one at 940 AM and an English one at 600 AM, for another year.

Because the group had already asked for an extension on the 940 station last year, this extension is the last one the commission will give. If the station does not launch by Nov. 21, 2015, its license becomes void.

The English station, which was first approved in 2012, gets an extension until Nov. 9, 2015. That extension could be extended another year if needed, consistent with CRTC precedent on these matters.

The group also has a license for a French-language sports talk station at 850 AM. That licence was granted in June 2013, so they have until June 2015 to launch it or ask for a first extension.

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Posted in TV

CRTC approves making Videotron’s Canal Indigo bilingual as Viewers Choice PPV shuts down

Only 13 hours before Viewers Choice Pay-Per-View shuts down for good, the CRTC has approved an expedited application from Videotron to convert its Canal Indigo into a bilingual pay-per-view service to replace it.

The service would meet all of the regulatory requirements for bilingual pay-per-view systems, with one notable exception: Rather than adhere to a 3:1 ratio of English to French channels that is clearly designed for bilingual pay-per-view services operating in English Canadian markets, Indigo would reverse that ratio, offering four French channels for each English one, not including barker/preview channels. And it would offer at least two English channels. Videotron said in its application it planned to operate eight French-language and two English-language channels, which would fit its proposed ratio.

Since Videotron operates almost exclusively in Quebec, having more French channels makes sense for its pay-per-view service. The CRTC agreed, implementing the exception.

But it didn’t like the idea of reducing the number of channels that much. Indigo currently offers 11 standard-definition and three high-definition channels, while Videotron carries eight SD and one HD channel of Viewers Choice. Under Videotron’s proposal, the total number of PPV channels would drop from 23 to 10.

“So to maintain a number of signals comparable to that currently offered, the Commission requires that Indigo offer at least 3 English-language signals. With this minimum of English-language signals, Videotron must offer at least 12 French-language signals to meet the ratio. Accordingly, Videotron will be able to maintain a level of service comparable to that currently offered by its French-language service.”

(This whole system seems to be unnecessarily rigid. It’s one thing to impose minimum ratios to protect minority-language markets, but the ratio as it’s worded isn’t just a minimum, but a maximum as well. And setting a minimum number of English channels on top of that means the CRTC has imposed a minimum of 15 channels for Videotron’s pay-per-view service.)

English channels could start “very quickly”

The CRTC’s alteration of Videotron’s application is a bit of a curve ball. Videotron had already begun trimming Indigo, taking away six of its 11 SD channels. With this decision, it will need to start four of them back up (or start up four new HD feeds).

But adding English service to Indigo won’t take that long, Videotron president and CEO Manon Brouillette told me. For movies, “we already have all the rights in English,” she said. It’s just a question of getting deals done for PPV events like wrestling and UFC events. But “it wouldn’t be that complicated.”

With the rise of paid video-on-demand services on digital cable, the appeal of pay-per-view for events that aren’t live has diminished significantly. “When we look at the tendencies of consumption of cinema, it’s much more on demand,” Brouillette said. “So the Indigo channels, the rate of orders is not very high, it’s a segment in decline.”

“The potential for us, and the reason the channel is doing well financially, is because of events, sports, concerts, etc.”

Brouillette pointed to the Quebec City amphitheatre, which Videotron has a management contract for once it opens next year, with everyone hoping it will one day be home to an NHL team.

“There won’t just be sports in this theatre,” she said. “There will be concerts, events. We’d like to broadcast live shows on Indigo like we did for Céline Dion (on the Plains of Abraham in 2008). It’s an event channel.”

Videotron has a bit of time to get its English service running. It’ll be about three weeks until the next major UFC and WWE pay-per-view events.

Viewers Choice goes out with a whimper

There’s no big fanfare for the end of Viewers Choice, which began in 1991 and is being replaced by in-house services run by Bell and Rogers. On its straight-from-the-90s website, a simple notice is posted:

Dear Viewers Choice Customers — As of September 30, 2014 Viewers Choice Pay Per View will no longer be broadcasting.

Thanks to all of you for allowing us into your homes for so many incredible events and making the last 23 years successful and memorable

Sincerely, The Viewers Choice Team

The service’s programming will go dark starting around 10:30pm, and the last movies will end at midnight. Those final movies include Winter’s Tale, The Quiet Ones, The Grand Seduction, The Other Woman, Rise of an Empire and, of course, porn.

UDPATE (Oct. 23): Videotron has re-applied to the CRTC to reduce the minimum number of channels from three English channels to two (and hence French channels from 12 to 8). It argues that information the commission used in its decision was erroneous. The CRTC quoted Videotron’s website saying there were 14 French-language Indigo channels, but in fact there were only eight in use. This new application is open to comment until Nov. 21.

 

Posted in Canadiens, TV

Why is RDS/TSN/Sportsnet blacked out? NHL regional TV rights explained

Even though I’ve written quite a few blog posts on the subject of NHL regional rights and in particular how Canadiens fans have to deal with them for the first time, there’s still a flood of questions, usually the same ones, from people who suddenly find themselves staring at a screen saying a hockey game is not available in their region.

The situation hasn’t changed dramatically, except for broadcasts on RDS. Until this season, the network had a special deal with the Canadiens and the National Hockey League that allowed all 82 regular-season games to be broadcast nationally without restriction. This is the exception rather than the rule. Vancouver Canucks, Edmonton Oilers, Calgary Flames, Winnipeg Jets, Toronto Maple Leafs and Ottawa Senators games in English have been subject to regional blackouts for years now.

It’s caused so much rage that RDS has posted a page — in both French and English — explaining how the blackouts aren’t its fault.

Am I affected?

The Canadiens broadcast region. Map via Shaw Direct

The Canadiens broadcast region. Regions in green can will not experience blackouts on RDS, TSN5 or Sportsnet East. (Map via Shaw Direct)

If you’re used to watching Canadiens games on RDS, you’ll no longer be able to do so if you live west of eastern Ontario (officially, a line connecting Pembroke and Belleville). This is the Canadiens/Senators broadcast region. It includes that corner of eastern Ontario, plus all of Quebec and all four Atlantic provinces. In Toronto, the Prairies, B.C. and territories, you’re out of luck. Because RDS carries only the regional games, you won’t see a single Canadiens game — or any NHL game at all for that matter — on RDS this year.

During the first preseason game on Tuesday night, some people reported being able to get RDS un-blacked-out outside the Canadiens region. Some had the HD feed blacked out but the SD feed not. This should not be relied upon as a stable loophole.

If you’re not sure what region you’re in, you can put your postal code into this website, which will show which teams’ region you’re in. Any team not on that list will (or at least should) be blacked out in your region.

For fans of other teams, this post explains their broadcast regions and how many games will be broadcast regionally and nationally.

Who is to blame?

The big change isn’t so much that Rogers has spent $5.2 billion on a wide-ranging deal for NHL rights in Canada. It’s the emergence of a competitor to RDS, TVA Sports, which has sublicensed the rights to national games from Rogers. RDS picked up the regional rights, but that doesn’t give them the rights to broadcast these games nationally. They’d love nothing better than to do so, but they can’t.

So who is to blame? Rogers? Quebecor? Bell? The Canadiens? Your cable company?

No, it’s the National Hockey League.

The NHL, like other sports leagues, sets the framework for television rights deals. And part of that framework forces most of the regular-season games of any team to be broadcast only within that team’s designated region. Or, looking at it the other way, it prevents other team’s broadcasts from entering that team’s region.

The purpose is simply to protect that team’s territorial rights and market. Basically, if you live in southern Ontario, the Leafs own you, and they want you to be a Leafs fan, not a Canadiens fan. You might think that’s ridiculous, but that’s nevertheless the logic.

(Be glad that the NHL doesn’t also follow the NFL’s rule that blacks out local games when a team has not sold out a home game. Though since the Canadiens always sell out, that wouldn’t affect them.)

What can I do about it?

So, you’re a Canadiens fan in southern Ontario, Calgary or Vancouver who wants to watch all 82 Canadiens games, and you don’t mind what language it’s in. Well, here are your options:

  • Learn to live with watching only half the season. Rogers is broadcasting 40 of the 82 Canadiens games nationally in English, plus all playoff games, including all Wednesday, Saturday and Sunday night games, and all games against the Maple Leafs and Bruins. (The 22 games broadcast nationally in French on TVA Sports are included in those 40.) You’ll also see when the Canadiens play the team that owns your broadcast region. I break down which games are which here. If you live in the Jets, Oilers or Flames regions, you’ll see the games against those teams too. People in Saskatchewan will get a total of 44 Habs games all told.
  • Buy NHL Centre Ice. This is the official way to get around the regional blackouts, and it’s what distant fans of other Canadian teams have had to do for years. Details of this service haven’t been announced yet, but it will be offered by your cable or satellite provider for about $200 for the season or $35 a month. They might also offer a special deal for just the French Canadiens and Senators games from RDS for $60. NHL Centre Ice blacks out any game that is otherwise broadcast in your region, so you’ll need to get Sportsnet, Sportsnet One and Sportsnet 360 to watch national games on those channels. Contact your TV provider for details.
  • Buy NHL GameCentre Live. Similar to NHL Centre Ice, GameCentre offers a way for people to watch out-of-market games. GameCentre is a streaming service, to watch the games online or on mobile or tablet apps. Because it’s delivered on the Internet, it’s offered directly by Rogers, not by your TV provider. You can subscribe to it here. It’s $200 for the season (with a $180 early bird special). Rogers has also promised a special deal for $60 with just the RDS Senators and Canadiens regional games. GameCentre Live used to have the same rules as Centre Ice, blacking out any game available to you on TV. But Rogers is making all of its nationally broadcast games available on this service. It’s also making in-region regional games available, but only if they’re on Sportsnet and you’re a Sportsnet subscriber. This requires authentication with your TV provider, which means they need to be on board as well. This means that Senators games, French Canadiens games, Jets games and some Maple Leafs games that air on TSN and RDS are not available in-region on GameCentre Live.
  • Listen to blacked out games on the radio. Blackout rules don’t apply to the radio, so you can listen to the livestream of TSN Radio 690 from anywhere in the country.
  • Get an illegal bootleg stream online. There are various ways to get access to Canadiens games through third parties that illegally rebroadcast the games online. I won’t provide instructions here, but you can find them.
  • Move to Montreal. I’m just saying, that’s an option.

One thing that won’t help is to start a petition, yell at your TV provider or insult Rogers, Bell or anyone else on Twitter. Believe me, the broadcasters would love nothing better than to do away with blackouts that annoy viewers, deprive them of advertising revenue and complicate scheduling. But they can’t, because despite those billions of dollars, the NHL is still the boss.

But if it helps you emotionally, go ahead.

Posted in TV

Global News 1 would add 100 journalists, 8 new local newsrooms including Quebec City

Updated with a correction about stations being offered to participate.

After being tight-lipped about it for months, Shaw Media has made the first announcement about its plan for a new national news channel called Global News 1, first mentioned in a CRTC filing in June.

In a press release issued Monday, Shaw Media says it has submitted its application for the new all-news channel to the CRTC (which hasn’t published it yet, so we don’t have details). The timing is deliberate, coming just after the commission concluded its Let’s Talk TV hearing. Reeb said the submission was made several weeks ago, but Shaw wanted to wait until the proceeding was over to respect that process.

Hybrid format

Shaw explains its unique blend of national and local news this way:

Global News 1 will feature a national newsfeed bookended by local news segments tailored specifically for each of the markets it serves. Using next-generation technology, the service will be framed by a continuous data feed of hyper-local headlines and community events. With the ability to cover live, breaking news at the local, regional or national level, Global News 1 will be like no other service on the dial.

Shaw says that each of the 12 markets with owned-and-operated Global stations (Vancouver, Kelowna, Calgary, Edmonton, Lethbridge, Regina, Saskatoon, Winnipeg, Toronto, Montreal, Saint John, Halifax) will have its own feed, but there will also be eight additional communities getting “local newsrooms” — places with “either no local television news or limited competition”:

  • Fort McMurray, Alta.
  • Red Deer, Alta.
  • Sault Ste. Marie, Ont.
  • Niagara, Ont.
  • Mississauga, Ont.
  • Ottawa, Ont.
  • Quebec City, Que.
  • Charlottetown, P.E.I.

And on top of that, “Shaw Media is also proposing to open the channel to eight small-market, independent broadcasters who would have the opportunity to add their own local content to the service and retain all local advertising in their markets.”

Troy Reeb, senior vice-president of Global News, tells me these stations are:

  • CKPG in Prince George, B.C. (Jim Pattison Group) — City affiliate
  • CFJC in Kamloops, B.C. (Jim Pattison Group) — City affiliate
  • CHAT in Medicine Hat, Alta. (Jim Pattison Group) — City affiliate
  • CKSA/CITL in Lloydminster, Alta./Sask. (Newcap) — CBC and CTV affiliates, respectively
  • CHFD in Thunder Bay, Ont. (Dougall Media) — already a Global affiliate
  • CHEX in Peterborough, Ont. (Corus) — CBC affiliate
  • CKWS in Kingston, Ont. (Corus) — CBC affiliate
  • CJON in St. John’s, N.L. (NTV)

(An earlier version of this post also listed CHEK in Victoria, B.C. Reeb actually referred to CHEX, the Corus station. CHEK is not on the list because it competes directly with Global B.C.)

Reeb specifies that there has been no discussion with these stations. Rather, the offer is being made because Global does not want to compete with them. “We didn’t want to threaten any of the small stations that are already struggling,” he said. “We didn’t want to go in and say hey we’re going to open up a competitor. We’re looking for a solution not just for us but for the system overall.”

Assuming it adds all of these stations, that would mean up to 28 different markets getting a hybrid national/local news channel.

Notably absent from this list is CJBN, a station owned by Shaw (but separate from Shaw Media, its acquisition predated the Global purchase) in Kenora, Ont. Its tiny market and limited local programming means it doesn’t have the resources to contribute to this service, Reeb said.

Reeb told me that, if the proposal is approved, Global would add about 100 journalists across the country, between those working at the regional newsrooms and those working nationally. This would mean about a half-dozen people working in each regional newsroom.

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