Category Archives: Public transit

Jamie Orchard takes the bus

Global Quebec likes to run the occasional 5-second ad for anchor Jamie Orchard’s blog. I find this odd, because she updates it about once a month, which hardly makes it qualify as a blog, much less make it advertising-worthy.

Today, she added her first new post since Dec. 4, complaining about bus service on the island. It’s an example of what not to do with blogs.

Let me explain:

  1. It’s a subject that anyone can write about. In fact, as evidenced by two letters she cuts-and-pastes into the blog post, anyone has written about it. Orchard’s experience having buses show up late and not wanting to bike in the winter are not unique and she provides no unique insight into them. Journalists’ blogs should provide new information if not personal insight. They shouldn’t repeat what everyone else is saying.
  2. It’s blowhardism instead of journalism. Instead of explaining that delays are a result of a bus shortage, she rants about how “Montreal must do more” for public transit. Such comments make us feel good but are completely devoid of meaning.

There are other minor things like the horrible formatting, but those two are the most important.

Mainstream media outlets are clueless about this blog thing and are just throwing stuff out there to see what sticks. Unfortunately, that leaves us with a lot of junk. I don’t want my journalists to sound just like those uninformed idiots on MySpace. I want something new and interesting. The faster journalist-bloggers (and the media companies who don’t want to pay them a cent to do this extra work) understand that, the faster we’ll see blogs that are worth our attention.

And while I sympathize with people whose buses arrive late, I don’t think exaggeration is warranted here. This isn’t some third-world country. The vast majority of buses do arrive on time and take people to their destination without incident.

I lived for five years in the West Island taking a bus every day downtown to study. Up to three hours of transit time each day. Sometimes buses wouldn’t show up, and I’d be left out in the cold for up to an hour. But even when I got frustrated, I never condemned the entire system like others have. I moved closer to the city, next to a metro station where I don’t have to worry about catching a bus to get downtown.

Yes, Montreal (and Quebec, and the unions, and STM management and everyone else) should do more to ensure quality public transit. But Montrealers need to be a bit more tolerant toward small disruptions in service. Montreal’s transit network is among the most reliable in the world, and I think we’ve taken that for granted.

TWIM: Kenya and bus schedules

This week’s Bluffer’s Guide concerns the unstable political situation in Kenya, which has already claimed hundreds of lives in a country that was supposed to be one of Africa’s democratic leaders. Worth taking a look in case you feel bad knowing more about the status of Jamie Lynn Spears’s pregnancy than about the difference between Kenya and Rwanda. For more, check out the excellent special sections from The Guardian and BBC News.

This week’s Justify Your Existence concerns the STM’s bus service improvements I mentioned a week and a half ago. Asked why three buses (18 Beaubien, 24 Sherbrooke and 121 Sauvé/Côte-Vertu) had reductions in service (primarily on the weekend) when they were announcing service improvements, the response was that these are normal seasonal variations in service for these lines. The STM changes schedules four times a year, and compared to the winter schedule of January-March 2007, there are no reductions in service:

At each schedule change, we look at the weekend offering, and we adjust based on customer demand. The 24 line, for example, mostly serves business workers, so fewer people take it during the weekend. There will be about 14 hours less service on the weekend for those three lines, but we’re adding over 115 hours of service to those lines during the week.

Communauto, your government-funded car

The STM and government-run car-sharing service Communauto have come to an agreement that allows people buying a year’s worth of transit passes to get a significant discount on membership fees for car-sharing.

It makes sense. The point of Communauto is that the car is used only when necessary, and public transit is used at other times.

But since both are largely government-funded services, the money is inevitably coming out of our pockets. Communauto is heavily subsidized, which is what allows it to have such low prices. With less revenue from users, they’ll have to rely on the government even more.

AMT commuter train schedules on Google Transit

The AMT has quietly become the first transit agency in Quebec (and only the third in Canada behind Vancouver’s TransLink and Fredericton Transit) to add its routes and schedules to Google Transit.

Now, people using Google Maps to plan trips in Montreal will be given the option of using the train. Schedules for all five lines are included, but no buses so far. Google has some examples, like St. Jerome to Lucien-L’Allier station at 7pm (where the first available train is more than 12 hours later, assuming the next day is a weekday).

The search is still a bit clunky (it refuses to calculate routes from some general locations, and while it accepts “Gare Lucien L’Allier” as a location it doesn’t recognize “Gare Vendome” or “Gare Parc” or “Gare de la Concorde”), but it’s still pretty cool.

The next step is to see the STM, STL and RTL (as well as all the smaller AMT-run agencies) add their route information to the service. The STM already has a similar service with its clunky Tous Azimuts interface (which was nevertheless a technological breakthrough when it first came out). Hopefully converting data used in that service to Google’s Transit Feed Specification won’t be too difficult.

STM’s service improvements are actually service reductions

18 Beaubien at Beaubien metro
You’ll actually be waiting more, not less, for the 18 bus outside of rush hour.

The STM is trumpeting huge, noticeable improvements to bus and metro service that finally came into effect on Monday. The additions come in two parts:

More metro trains, less wait time

The STM is adding 145 new departures every week to all but the yellow line. The goal is to reduce waiting times and get more people using the metro.

The change is most visible outside of rush hour. That means the very early morning, during the day, late evenings, at night and on the weekend. On weekdays outside of rush hour, the waiting times will all be reduced by at least a minute and a half – a rather noticeable change.

Going out today, I decided to time the intervals between metro trains. Sure enough, for orange line trains going through downtown at 6:45pm, the trains were just under six minutes apart on average, which the STM says is an improvement on the previous eight minutes.

Though the wait times during rush hour (when almost all trains are already in service) won’t come down much, this move might serve to eventually lighten that load a bit. An extended rush hour means that fewer travellers will organize their schedules around rush hour to take advantage of the short waits.

I can’t be the only one who prefers to travel during peak hours because of how much faster it is. Extending rush hour will spread this tendency out a bit and hopefully make it spike a bit less as the whistle blows at 5pm.

More bus service means less bus service?

The other part to this service improvement is the more interesting one: the STM has announced additional buses being added to three popular lines: 18 Beaubien, 24 Sherbrooke and 121 Sauvé/Côte-Vertu. It’s also making the 54 Charland/Chabanel a rush-hour-plus-between-rush-hours service, which is becoming more and more popular (but to me only seems frustrating because the service stops by 7pm).

Today I went to the Beaubien metro bus stop for the 18 bus and observed as buses passed to pick up passengers headed east for the evening rush hour. Most of the buses had their seats filled, but none were so packed that nobody else could get on. They were running on intervals of about 3-4 minutes during rush hour’s peak (5:30pm), and 6-7 minutes just after rush hour (6:30pm).

This, despite complaints from the employees’ union that there’s a bus shortage affecting service.

Here’s the problem: The schedule itself hasn’t improved. If anything, service is being reduced on these three lines.

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Montreal Geography Trivia No. 7

(Admit it, you missed this during the holidays)

Here’s another one of those what-do-these-names-have-in-common lists. Except this time, you can’t find the answer on Google Maps.

These names (in alphabetical order) meet a threshold of having at least three of something in Montreal. What is it?

  • Côte des Neiges
  • Gouin
  • Henri Bourassa
  • Jean Talon
  • Notre Dame
  • Parc
  • Pierrefonds
  • Pie IX
  • Saint Denis
  • Sainte Anne (de Bellevue)
  • Sainte Catherine
  • Saint Laurent
  • Sherbrooke

UPDATE (9:30pm): After quite a few interesting guesses, the correct answer comes from HCD below. All of these names have at least three STM bus routes named after them:

  • Côte-des-Neiges: 165, 369, (535)
  • Gouin: 69, (89), (183), 205
  • Henri-Bourassa: 41, (159), 171, 215, 380
  • Jean-Talon: (92), 93, (141), 372
  • Notre-Dame: 22, 189, (195), (410), 362
  • Parc: 80, 365, (535)
  • Pierrefonds: 68, (268), 382, (470)
  • Pie IX: 139, (355), (505)
  • Sainte-Anne-de-Bellevue/Sainte-Anne: 200, 251, 356
  • Sainte-Catherine: 15, 34, 358
  • Saint-Denis: (30), 31, 361
  • Saint-Laurent: 53, 55, 363
  • Sherbrooke: 24, 105, (182), 185, (186), (195)

Numbers in parentheses are for routes where the names form part of the bus route’s name, combined with “Est,” “Ouest,” “Metrobus,” “Express,” “R-Bus,” or the name of a second street.

In some cases, the duplication is due to having overlapping routes at different times (a regular route, a rush-hour reserved-lane route and a night route). Others, like Gouin, Henri-Bourassa and Sherbrooke are just so freakin’ long they have different routes stacked end to end.

Your guide to holiday transit service

As the holidays approach fast, radio stations are switching to all-Christmas-music formats, malls are packed with desperate last-minute shoppers, and TV starts to suck really bad.

What better time to contemplate that most exciting of holiday traditions: complicated transit service schedules!

Fear not folks. Below is a day-by-day guide to what you can come to expect from the Montreal-area transit networks. Take a glance at it if you’re planning to take a bus anywhere near Christmas or New Year’s this year.

And have a bit of sympathy for that bus driver who has to spend midnight on New Year’s Eve stuck at a traffic light handing out transfers.

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Trains aren’t running on time

The Agence métropolitaine de transport has still not recovered from this weekend’s snowstorm, and trains on the Dorion/Rigaud line are still not opreating operating properly, forcing delays during every rush hour since, for a variety of reasons (but basically “snow” and “cold”).

Spokesperson Mélanie Nadeau says she hasn’t seen anything this bad in six years.

Which is the same thing she said Sunday, which was “the worst day since I started.”

And apparently it’s worse than breakdowns in May, when she said nobody could remember anything as bad in 10 years.

How many more worst days is the AMT going to experience?

UPDATE: My mother points out that I misspelled “operating” above. I live with the unending shame.

More West Island bus changes coming

Last week, the STM held a public consultation in the West Island, bravely exposing itself to the onslaught of residents with a lot of time on their hands and just as many complaints about how everything is run.

During the consultation, STM planning director François Pépin explained some changes that are coming to West Island bus routes over the coming years. Some changes will happen as early as next March while others will wait until 2009 or 2010.

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Vaillancourt getting greedy

Vaillancourt needs MORE METRO!

Laval mayor Gilles Vaillancourt, apparently not satisfied that the Quebec government spent more than his city’s entire annual budget building a metro extension of questionable worth there, wants even more money to close the loop of the Orange Line.

That’s kind of ballsy.

His arguments are as follows:

  • Laval’s population is growing: Yes, but the area around the Laval metro stations is still pretty vacant. Extensions of the blue and yellow lines would be through much more highly-populated areas that are in more desperate need of high-density transit.
  • The metro costs less per person, saving money: I don’t know where he gets his figures, but I’m guessing it’s based on operational costs, not construction costs. Building a metro to nowhere won’t pay for itself.
  • The current extension is a huge success: Its ridership numbers were a bit higher than an arbitrary conservative estimate pulled out of someone’s ass. Meanwhile, the project was almost an order of magnitude over budget. I don’t call this a success.
  • Closing the orange line loop would simplify many transit trips: Almost all Laval bus routes terminate at either the Montmorency or Cartier metro stations, funneling passengers onto metro cars. Creating a western connection would only split that traffic. It wouldn’t add another 40,000 riders to the system.
  • It’s environmentally friendly, and we need to get more cars of the road: In that case, I’m sure you’ll have no problem taking all that cash that’s building a new bridge along the Highway 25 axis and putting it into metro development instead.

Vaillancourt says he wants a dedicated tax for the extension. I agree. But I think he should be the one implementing it. If Laval wants a redundant metro extension for no particularly good reason, they can pay for it themselves.

UPDATE (Dec. 13): The Gazette’s Jim Mennie sees this as a shot across the bow in a battle between Laval and Montreal. And an editorial plagiarizes agrees with my main points.

AMT fares going up too

$TM

Following the STM/STL transit fare increases announced last week, the Agence métropolitaine de transport has put out its list. Fare increases for monthly passes range between 1.0% and 3.8%:

Adult fare
(Jan. 1, 2008)
Now Increase Intermediate fare
(Jan. 1, 2008)
Now Increase Reduced fare
(Jan. 1, 2008)
Now Increase
TRAM 1 (Downtown Montreal) $77.00 $74.50 3.4% $61.50 $59.50 3.4% $46.00 $44.50 3.4%
TRAM 2 (Midwest/ mideast/ North Montreal) $90.00 $87.00 3.4% $72.00 $69.50 3.6% $54.00 $52.00 3.8%
TRAM 3 (Longueuil, Laval, Far West/East island) $105.00 $103.00 1.9% $84.00 $82.50 1.8% $63.00 $62.00 1.6%
TRAM 4 (Ile Perrot, La Prairie) $115.00 $113.00 1.8% $92.00 $90.50 1.7% $69.00 $68.00 1.5%
TRAM 5 (Vaudreuil/Dorion, Chateauguay, Kahnawake, north shore, Repentigny, Sainte-Julie, Saint-Constant, St. Bruno) $133.00 $131.00 1.5% $106.00 $105.00 1.0% $80.00 $78.50 1.9%
TRAM 6 (St. Hilaire, Mercier, Hudson/Rigaud, Blainville) $159.00 $156.00 1.9% $127.00 $125.00 1.6% $95.50 $93.50 2.1%
TRAM 7 (Mirabel, Oka, St. Sulpice, lower St. Jerome) $185.00 $182.00 1.6% $148.00 $146.00 1.4% $111.00 $109.00 1.8%
TRAM 8 (upper St. Jerome, Valleyfield, St. Hyacinthe, Sorel) $211.00 $207.00 1.9% $169.00 $166.00 1.8% $127.00 $124.00 2.4%

STM (Montreal):

Adult fare
(Jan. 1, 2008)
Now Increase Reduced fare
(Jan. 1, 2008)
Now Increase
Monthly CAM $66.25 $65 1.9% $36 $35 2.9%
Weekly CAM Hebdo $19.25 $19 1.3% $11 $10.75 2.3%
Six tickets $12 $11.75 2.1% $6.50 $6.25 4%
Cash fare $2.75 $2.75 No change $1.75 $1.75 No change
Tourist card (3 days) $17.00 $17.00 No change
Tourist card (1 day) $9.00 $9.00 No change

STL (Laval):

Adult fare
(Jan. 1, 2008)
Now Increase Intermediate fare
(Jan. 1, 2008)
Now Increase Reduced fare
(Jan. 1, 2008)
Now Increase
Monthly pass $74 $72.50 2.1% $59.00 $58.00 1.7% $44.50 $43 3.5%
Eight tickets $18 $21 -14% $12.50 $12.25 2.0%
Cash fare $2.50 $3.00 -17% (None?) $1.80 ?

Still no word from the RTL about Longueuil rates for 2008.

UPDATE (Dec. 18): Finally the RTL releases their 2008 rates. The increase is substantial, especially for reduced fare monthly passes.

Adult fare
(Jan. 1, 2008)
Now Increase Reduced fare
(Jan. 1, 2008)
Now Increase
Monthly pass $76 $73 4.1% $45 $42 7.1%
Six tickets $15.50 $15 3.3% $9.25 $8.90 3.9%
Cash fare $3.25 $3.25 No change $2 $2 No change

Family transit fares don’t make sense

St. Laurent’s Alan DeSousa wants the STM to introduce “family” fares, which would supposedly give group discounts if a household buys multiple transit passes. He says his borough offers family prices for leisure activities, and we need to get more cars off the road.

DeSousa isn’t specific about what he means by family fares. It could be discounts (or tax rebates) when buying monthly passes, or it could be discounts when travelling as a group.

Here’s the thing with the latter option:

  • Leisure activities tend to be done as families, because families spend their leisure time together. Public transit tends to be the opposite: Everyone headed in different directions at different times. How often do you board a bus with two or more members of your immediate family at the same time?
  • Even the most fervent public transit supporters will concede that family activities will almost always require use of a car, if only to transport all the food, diapers and other supplies they need to take with them.
  • How do you enforce such a thing? I’ve gone to Ottawa and travelled on their “family” fare with a female friend, pretending she was my wife. The drivers there don’t care, it’s not like they’re going to ask for a marriage certificate. So it really comes down to a group discount, usually for two adults and up to two or three children. And why should group discounts be limited to families?
  • Families travelling together is hardly the most pressing need environmentally. In fact, environmental policies encourage carpooling. What we need to get off the roads are people who drive alone to work during rush-hour, not the family carload heading to the amusement park.

The other option (giving families discounts for buying monthly passes) has its own problems:

  • We already get a federal tax break for buying transit passes.
  • Once again: Why is this treated differently from any other form of group discount? Certainly others, like offering a discount for someone who buys a transit pass for 12 consecutive months, would be more popular and more successful.
  • It increases paperwork, which benefits accountants and civil servants more than it does anyone else. This is especially true if families have to prove relationships before they can get the discount.
  • Unless more people start buying passes as a result, this would decrease revenue for the STM, requiring either more cash from the city, reduced services or higher fares for everyone else.
  • There’s no direct link between number of people in a household and ability to pay for public transit. There are plenty of poor people without families (indeed, for many of them that tends to be why they’re poor in the first place), and plenty of rich people with families (where mommy and daddy both have their cars and drive them to work, coming up with some flimsy excuse why they can’t take public transit).

It’s a gimmick, and I doubt it’s going to do anything to help public transit. Instead, more buses, lower fares and more investment in things like reserved bus lanes will bring people out of their cars. It’s boring, but it works.

Toronto bus transfers: fascist?

At French School Confidential: A comparison of Montreal and Toronto bus transfers.

I would only add that the main difference between the two is that Montreal transfers are designed to be read by machine (and bus drivers who understand their codes), while Toronto transfers are designed to be read by people.

I’ve always liked our punch-card transfer system. It just works, and has so far resisted modernization efforts that have changed just about everything from mechanical to electronic: Parking meters, thermostats, car windows/ignition/steering/locks, radio tuners… How long before the transfer goes too?

There was a suicide on the metro today

Low on fruits and veggies, I headed to the Jean-Talon market today to replenish. Since my legs have been mostly vegetables themselves from lack of exercise, I decided to walk the 2 km, enviro-green shopping bin in hand.

I was disappointed to find that my standard fruit store, Sami Fruits, was empty. Not closed, but empty. All I could see inside was a forklift. No worries, though, the market proper had more than enough to satisfy me (though I managed to snatch the last bag of seedless red grapes at $2/lb).

As I walked back to the metro (I’m not walking 2km with 20 lbs of fruit in tow), I noticed police cars and ambulances parked outside, and an unusually long line waiting for the 31 St. Denis. There’s only one reason these things would happen: Someone has died, or gotten seriously injured, in the metro.

The “incident” (as the police described it to curious onlookers) happened about 5:30pm today on the Côte-Vertu-bound platform of the orange line at Jean-Talon. By 6pm the entire station had been evacuated and passengers flooded adjoining streets, looking for cabs, calling friends for lifts and trying to get on buses that were woefully unprepared to take on the traffic of multiple metro trains.

At about 6:15, the station was partially re-opened, allowing people access to the blue line platforms. Service was cut completely between Berri-UQAM and Montmorency. Police officers standing guard in front of orange tape were instructing people on how best to get to their destination, repeating the situation to everyone who walked by: “Only the blue line is open.”

As I stood outside the ticket booth, I could get a narrow glimpse of the platform, where a train had stopped about halfway in the station. The nature of the “incident” became obvious: Someone had either thrown themselves or been pushed in front of the train at the end of the platform (where the front of the train would be travelling at its fastest relative to the platform), the train ran the person over and took about 75 metres to come to a complete stop.

When a fatality occurs in such a way, it’s not a simple matter to deal with (though the police sadly have had a lot of practice). First aiders have to intervene, the train has to be evacuated, the station has to be evacuated, police have to take photos and compile a report, the train itself has to be taken out of service, the driver has to be treated for shock, and the area needs to be cleaned up.

Finally, at 6:35, the orange line platforms were partially reopened (the far sides still being cleaned), and it was announced that the orange line was back in service. That turned out to be a bit premature, as there were still workers on the tracks. The next announcement clarified that service was delayed but not stopped. It wasn’t until 6:50 that the first trains, packed pretty tight, entered and left the station and service began to return to normal.

This kind of story isn’t one you’ll hear often in the media. Journalists don’t talk about them, for fear that reporting on them will encourage other, more extravagant suicide attempts. It’s a sensible policy, and no part of this is particularly newsworthy (beyond “metro shut down for an hour”).

I don’t know whose blood now sits between the rails at Jean-Talon, and I don’t particularly care to know the name of the person who decided to end his or her life in such a selfish way.

But I was delayed for an hour today, half of that standing in the cold. Just what did that accomplish?

Nothing. That’s sad.