Category Archives: Web design

| Media, Web design

No regrets

The Gazette has taken the leap, putting its heart and reputation on the line in the name of accuracy, and setup a corrections page on its website. It becomes only the second Canwest daily after the National Post to do so. It’s also the first Montreal daily to have a visible, dedicated page for people to find corrections.

Craig Silverman, who has been pushing for such pages on newspaper websites for quite a while on his Regret the Error blog, celebrates by using one of The Gazette’s corrections against it.

| On the Net, Opinion, Web design

Français go home, says Toronto

RadCan’s Sur le Web makes an interesting point (I’d link to the post directly, but I can’t) today about the Tourism Toronto website (which should probably be called the Toronto Tourism site considering its URL, but who am I to judge?) that was featured in a recent Globe and Mail article about the increase in domestic tourism to the city.

Tourism Toronto doesn’t have a French version.

It took me about five minutes to find the links to different language versions (they’re on the bottom of the page), in the form of flags for different countries under the banner “international sites.” There’s a Chinese version, a Korean version, a Japanese version and a Spanish version. But no French. (Incidentally, there are flags for Spain and Argentina which link to TorontoTourismMexico.com, which I’m sure isn’t going to offend anyone, right?).

I haven’t asked the site’s creators what their motives are, because that’s no fun. So let’s speculate about them here. Did they forget? Are Korean tourists more valuable than French ones? Is there some other website for francophone Canadian tourists? Are they trying to get back at us for winning the bagel war?

| Opinion, Web design

Is Bell.ca the best commercial website in Quebec?

Some consulting firm we’ve never heard of has released its rankings of the top 25 consumer-oriented commercial websites in Quebec. At the top of the list:

  1. Bell.ca, which doesn’t work with Safari.
  2. Radio-Canada.ca, whose address they got wrong, and which opens audio content in strange 1px-by-1px pop-up windows.
  3. Desjardins.com, which won’t let you me log into electronic banking with Firefox, and whose top-notch security includes such impossible-for-anyone-else-to-guess questions as “what high school did you graduate from?”
  4. Videotron.com, which admittedly I haven’t had issues with, even if their cable and Internet service has much room for improvement.
  5. Metro.ca, which uses Javascript needlessly, has a badly-designed site map page (the stupid web 2.0 sharing buttons hides some of the text) and shows 0 stores in Montreal with delivery service available.

Of course, when you judge websites through a mathematical formula that suggests quality of a website is directly proportional to the size of the organization running it, this is what you get.

| Media, Web design

I don’t need your help, Cyberpresse

Like every other OMGWEB2.0WE’RE S000K001!!!111 media website around, Cyberpresse has added those dreaded share links to the bottom of every story. You know, the ones you click on and, through the magic of URL variables brings you directly to a del.icio.us bookmark-save page, Fark submission page or prefabricated Facebook post.

These things really annoy me for a few reasons:

  1. They’re entirely unnecessary. I already have a bookmarklet to save pages to del.icio.us. For any other purpose, it’s simple to copy the URL and paste it where needed.
  2. There are far too many of these. Del.icio.us, Digg, Fark, Slashdot, MySpace, Facebook, Reddit, StumbleUpon, Furl, etc. There are so many, in fact, that other services have been created to be the middleman and make sure they’re all supported. If you’re not using one of the top three services, you’re not going to find those links on all pages, and so you have to find an alternative, and so #1 comes back into play.
  3. They’re ugly.

This unnecessary help doesn’t end there. Cyberpresse, like many of its bretheren, also has plenty of other buttons and links that pointlessly duplicate existing browser functions, badly.

  • Text size: Toggles between only three sizes (the default is the smallest). Changes only the article text, not the text of other type on the page.
  • Print: Normally, you’d expect this to provide a specially-formatted print-friendly version of the article. No, instead it just calls the print function through Javascript. Oh, and there is no specially-formatted print-friendly version, so you get the background image, navigation, headers and footers, and all the ads.

It’s all just a waste of HTML, much like everything else on the page that’s not the article I want to read.

Meanwhile, their entirely Flash-based video site provides no way whatsoever to share links to individual videos. I can’t bookmark them, send them as emails, save them to social networking sites, or post them to blogs.

Maybe you should start working on that instead?

| Canadiens, Radio, Web design

Mix 96’s solid news judgment

Top sports story on Mix 96’s website tonight: “Sharapova beats Garrigues to advance at Bausch & Lomb Championships”

It’s not like anything more important happened or anything.

(I realize nobody’s going to go to Mix 96’s website as their source for news, which just makes me ask why they bother subscribing to Associated Press in the first place)

UPDATE: For good measure, the Team 990’s website’s current top sports story: “Jets agree to long-term deal with Rhodes” (and I can’t find out more details because their website is misconfigured)

| Media, Web design

Claire Danes haunts my dreams

Macleans Newsmakers

Dear Macleans,

I’m not a very frequent visitor to your website, but even I’ve begun to be disturbed by this photo of Claire Danes, which has appeared on every article page for over six months now. It draws attention to the fact that your “weekly newsmakers” photo gallery hasn’t been updated since August.

More importantly though, she’s starting to really creep me out. It’s kind of a mindless expression in the first place, as if she was just turned into a zombie or something, but with none of those rotting scabs and messed-up hairdos they all have.

If you don’t intend to update it (Nissan not paying the bills any more?), could you delete it from your template, along with all the other stuff that’s gathering dust on a virtual shelf somewhere?

Thank you.

| Media, Web design, West Island

WestIslandGazette.com launches

WestIslandGazette.com, The Gazette’s “hyper-local” website serving West Island and western off-island communities, officially launches today. Page A2 in today’s paper has an article from editor-in-chief Andrew Phillips discussing the new site.

The site is pretty well unchanged since last time I mentioned it, except it has fewer bugs and more updated stories. (No changes based on Craig Silverman’s comments, for example.)

Phillips’s article also mentions upcoming changes to the editorial page, which will reduce space given to editorials and increase space given to letters to the editor (a change I think most people will welcome). There will also be more web-only opinion content, and Phillips’s blog, which I mentioned last week. The changes all go live on Monday.

| Montreal, On the Net, Public transit, Web design

Bus schedules formatted for cellphones

Here’s an interesting little website: busmob.com. It scrapes the STM’s website for bus departure times and reformats them in an easy-to-read-on-mobile-phones page.

It’s not perfect (it doesn’t do holidays and other special situations, for example), and in many cases it’s probably easier to call the AUTOBUS number and get the automated voice to tell you departure times. But if for some reason the STM’s website is too cumbersome for your cell, this site might just be useful for you.

UPDATE: And here’s a website that acts as a Google Maps frontend for the STM’s Tous Azimuts service.

| Blogosphere, Media, Opinion, Web design

Sur le Web: Get a clue

RadCan’s Sur le Web, a blog-style page with links to interesting things online, has added the ability for users to comment, except with a strange rule: No links. Period.

Sur le Web is a very strange animal in the local blogosphere:

  • Each post is paired with a tiny video of the blogger’s talking head explaining what we’ve just read.
  • Permalinks are created with page anchors as opposed to individual pages, meaning they become useless after a couple of days.
  • The site’s RSS feed has no text for its posts

Now this. I’m seriously tempted to unsubscribe as a protest, and would have done so long ago had the site been any less useful for information. But the fact that it seems to intentionally make it as difficult as possible to use annoys me to no end.

I couldn’t care less about comments. Fix everything else first.

But the fact that a blog about links to stuff online doesn’t allow links in its comments? That’s insane.

Among some of RadCan’s other draconian rules:

  • No comments in languages other than French
  • No anonymous or pseudonymous comments
  • No more than three comments per person per discussion

If similar rules had been put in place at CBC.ca, we’d be hearing about it. Maybe we need a Radio-Canada version of Inside the CBC?

| Media, On the Net, Web design, West Island

Gazette creating West Island hyper-local website

I was sworn to secrecy, but Roberto let the cat out of the bag so he can take the flack if it’s still supposed to be a secret.

West Island Plus

The Gazette has been working on a West Island portal (called “West Island +” though its address is westislandgazette.com), a mix of newspaper stories and user-submitted content that pretty much fits that “hyper-local” mold that everyone’s talking about these days.

Its key feature is that stories are categorized based on location, allowing you to search for all things that take place in Pierrefonds (for example). The locations fall pretty well along the same borders as the former municipalities (though the 40 people who live in Ile Dorval might get ticked off at being lumped in with the bigger city). It also includes Ile Perrot and Vaudreuil-Dorion/St. Lazare/Hudson, which are also included in the Gazette’s West Island delivery area.

The site is still not quite ready for its official launch, which is expected later this month.

Thoughts?

I think there are a lot of good things about it, and a lot that can be improved (it’s a bit wide for me, forcing a horizontal scroll bar for those dozen or so pixels off the side).

The big question, of course, is whether user-generated content will turn this into the online destination for thousands of West Islanders, or whether the signal-to-noise ratio will be too low for people to wade through it all.

There’s only one way to find out.

UPDATE: Craig Silverman, a freelancer and blogger, takes issue with the terms of service, which he accuses of “bad faith” because it demands you waive moral rights (i.e. the right not to have your work distorted to say the opposite of what you mean, or the right to not have your name and image used to endorse a product without your permission), it demands free reign to publish and sell your content to others (“in perpetuity throughout the world”) and it demands that you waive the right to sue them for defamation or anything else no matter what they do to you.

It’s the kind of clauses you’ll find on just about any big corporate website, whose administrators throw it on there without thinking about it (or even probably reading it). But that doesn’t make it right.

| Media, Opinion, Web design

Media != celebrity, CBC

Dear CBC,

I subscribe to your “media news” feed, because I have a keen interest in journalism and the media.

I do not, however, have any interest in Britney Spears or Michael Jackson. What do celebrity gossip stories have to do with the media, other than showing us that non-paparazzi outlets will stoop to this level too?

Please separate your celebrity gossip from your media-related stories.

Thank you.

| Media, Opinion, Web design

LCN/Canoe needs to learn HTML 2.0

One of the recurring elements of my criticisms of big media websites is that you have to learn Web 1.0 before you try at Web 2.0. Uploaded stories from newspapers still don’t have clickable links, URLs are way too long, related stories aren’t linked to each other, etc.

Another example of this comes courtesy of Quebecor’s Canoe.ca website, which is presenting a “survey” with Quebecor-owned TVA/LCN, Quebecor-owned Journal de Montréal and Corus-owned Énergie 98.5 FM. The survey asks people questions in order to track down differences between Baby Boomers and younger generations (or more precisely, find out what the generations think of each other). Certainly no surprise for the Journal, which prefers to create divisive scandals rather than report on news that’s already out there.

But the version of the survey published online is ludicrously low-tech. Rather than have visitors fill out a web form (a technology that we’ve only had for about 12 years), it presents the options in barely-formatted paragraphs and then asks readers to cut and paste their answers into an email (that they format themselves).

How about I save everyone some time: Young people think Baby Boomers are old, boring, intolerant, stubborn and out of touch. Baby Boomers think young people are impulsive, irresponsible, weird, stupid and disrespectful.

Now where’s my Pulitzer?

UPDATE (Jan. 20): The first results are in, and ranking of priorities shows no real difference between the age groups (though I’m sure they’ll try to find one). Continuing the we-don’t-know-this-technology-stuff motif, the full results are a PDF focument of a scan of what looks like a bad photocopy of a fax of printed sheets of computer-generated charts. Have these people never heard of email?

| Media, Web design

My 2008 media website wishlist

Lots of people are talking about what changes we’re going to see for big media news websites in 2008:

Having been a consumer of online journalism for quite a while now, I’ve become an expert — no, a god — in how these websites should be run. So below, in no particular order, are some of my suggestions to newspaper and other big media news websites on how to improve for 2008:

Continue reading →

| Media, Montreal, Web design

Cyberpresse putting up 360 photos

Cyberpresse (which just started playing music on my laptop without permission) is putting up 360-degree photos on its website: already one of a snowy Gilford St. shovelling on de Mentana St., and a truck accident on Cremazie Blvd.

It’s just another example of how big media companies like Cyberpresse understand the Internet and are prepared to use cutting-edge 1994 technology* to bring things that are cool but uninformative to users. (The last picture is particularly apt at showing the weaknesses of the technology: a truck accident is shown from only one angle — it’s great that I can see out in different directions, but I can’t see the other side of the truck.)

*Actually, it’s a Flash-based emulator of cutting-edge 1994 technology, but otherwise indistinguishable from Quicktime VR (right down to the unintuitive navigation).