Tag Archives: media errors

Why Hamelin?

There was another one of those embarrassing media-gets-it-wrong stories today, about who was going to carry the flag into the closing ceremonies Sunday evening.

The report apparently came out of Canadian Press, which reported that after meeting Saturday night, officials from the Canadian Olympic Committee had selected double-gold-medallist Charles Hamelin to be Canada's flag-bearer. CP said it got confirmation from "two federal government sources" as well as Hamelin himself, but not from the COC.

Websites that carry Canadian Press content posted the story. Other news sources, like Agence QMI, Cyberpresse, Canwest News Service and Rue Frontenac, rewrote CP's story, some being more careful than others about its unofficial nature.

The COC quickly denied the report, and later announced that in fact it would be Joannie Rochette who would carry the flag into the closing ceremony.

Assuming what CP reported was true - that Hamelin was told he'd be carrying the flag, that he was getting congratulations already from fellow athletes, and that people in the government also had reliable information confirming the selection - then the erroneous report is reasonable and forgiveable. To its credit, CP left room throughout the process for the possibility that it might be wrong.

I haven't found a story yet asking the obvious question: Why did Hamelin think he would be the flag-bearer? Was he asked about it and incorrectly assumed that meant he'd been selected? Did the COC intentionally mislead him to throw the media off the trail? Did someone just assume that Hamelin would be selected because he was the double-gold-medallist?

I'm hopeful that someone will be able to ask Hamelin that question, and that the various media won't shy away from it because it draws attention to the fact that they got the story wrong.

(UPDATE: This story has this paragraph: "A short-track team spokesman said later that the team was either sick of being asked about the flag-bearer job or had simply started to believe rumours that had been circulating." - Not really an explanation. Meanwhile, conspiracy theories are spreading.)

Like with the Gordon Lightfoot story, my issue isn't so much with the media getting the story wrong as their attempts to cover it up once they're corrected.

Even as I write this, hours after the official announcement, many sources still have the wrong story, including Yahoo! NewsLCN, the Vancouver Province and CTV Montreal. Other stories were simply deleted, while most were quietly replaced with the announcement. Few mentioned getting the story wrong previously, some making vague references to rumours in unnamed media.

No apologies, no analysis of how they got the story wrong. And the credibility of the news media takes another hit as a result.

Joannie who?

Journal de Montréal Feb. 24, 2010

I'm sure Joannie Rochette and her family would love to save the newspapers that carried the story of her courageous and impressive bronze medal in figure skating.

Fortunately the Journal de Montréal learned to spell her name properly today. They screwed it up on Wednesday's front page after her short program.

Media, correct thyself

Apparently, the CBC News Network today accidentally broadcast 45 minutes of Olympic coverage coast to coast.

Errors happen (especially these days when fewer people are controlling more channels), and though I'm not quite satisfied by the explanation that this was a "technical issue", what amuses me about this story is the errant headline produced by Canadian Press about it (since corrected), that lets us see which websites don't even read stories before they're posted:

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Lightfoot hoax leaves many questions

In case you missed it, the media and media-criticizing world was all a-Twitter today (<-- OMG BEST PUN EVER!) over false reports that singer Gordon Lightfoot had died.

Some false media reports quoted Canwest, specifically political reporter David Akin, who tweeted about it, citing "sources close to the singer," others to Lightfoot friend Ronnie Hawkins, who confirmed the news to the media. Some weren't sure what their source was.

The Vancouver Sun was the first or among the first to post the story, which was published by Canwest News Service, and posted to Canada.com and the National Post:

National Post story that Gordon Lightfoot has died

From there it spread, apparently to Quebecor's Canoe, to blogs (including Maclean's), Twitter and lesser news sources, some of whom said the news was unconfirmed, though most just assumed that all the reports from respectable media must have meant it was true (I'm looking at you, SooToday.com).

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Know your Olympians

From Page A1 of Monday's Gazette

Something just seems not quite right here. I can't put my finger on it.

I guess it's easy to get distracted by those massive thighs...

UPDATE: A correction appeared in Tuesday's paper.

Metro knows foreign affairs

All Ukrainian Viktors look alike to Metro (from Feb. 8 issue)

I guess the person who edited this page isn't familiar with Ukraine, its politics or that whole Orange Revolution thing.

(Did I mention I'm available for editing work?)

Welcome to misquotania, Luc

Plateau borough mayor Luc Ferrandez went on a bit of a rant Saturday on his blog about the media's handling of a story about changes to parking regulations. Apparently a Radio-Canada story was exaggerated with its headline, a Presse Canadienne story and an Astral Media story just re-reported the RadCan story without checking it, and everyone went crazy over a non-story that's had no new developments since the election.

The outburst was enough for an Agence QMI story to be written about Ferrandez's reaction (the QMI story quotes 24H, apparently unable to read Ferrandez's blog for itself).

UPDATE (Jan. 10): Ferrandez has cut out the media-critical part of that post, explaining in another that it was un-mayor-like. To me, the best part about Ferrandez is that he's un-mayor-like. But maybe it rubbed a few people the wrong way.

It's funny (and unusual) for us regular folk to see a politician air these annoyances publicly like this. Normally they just call the reporter directly, or call the reporter's manager, or complain to friends. If the case is serious enough, they might write a letter to the editor.

But what strikes me about Ferrandez's post is that this is part of his education process as a rookie borough mayor. He's not used to the idea of the media getting a story wrong and that error propagating more quickly than it can be stopped.

As much as I'd like to defend journalists and the media here, to say that he's got it all wrong, instead I can only offer that he should get used to this. This isn't the last time he'll be misquoted, not the last time someone will get the story wrong because they went for the sensationalism over caution, were lazy or just confused.

Journalists are human. They make mistakes. And with all the cutbacks in the news business these days, those mistakes are going to get worse.

RDS, check your standings

Canadien exclu des séries

Sportnographe spots that RDS's Canadiens page doesn't have Montreal in the playoffs. (Montreal and Florida had identical records, but the tiebreaker is points against each other, and the Canadiens prevailed there 6-3 with two wins, a loss and an OT win)

Anyway, Habs in four, right?

All shelters look alike

It happens to every journalist, some of us more often than others: you get something wrong. Not just getting it wrong, but getting it wrong enough to prompt an angry phone call and a correction.

In the Monday Calendar which came out this week (I do the weekly calendar on A2 on Mondays), I mentioned a fundraising campaign that the Welcome Hall Mission is doing on Wednesday where volunteers will ask for donations in the metro.

Except the Welcome Hall Mission has no such campaign. It's Accueil Bonneau that's doing that.

You might think it's a small error, that won't make much of a difference to anyone, and that's perfectly understandable (Welcome Hall Mission is Mission Bon Accueil in French), but as a journalist there are no small errors (or, more honestly, an error isn't small if it needs a correction).

On the plus side, this personal disgrace embarrassing error of mine gives me an excuse to point out that the Gazette is making an effort to correct articles online when an error is pointed out. My calendar for this week includes a note at the top in correctionese pointing out the mistake.

Doing this isn't always as simple as it seems. There might be multiple copies of an offending article, for example. Or the correction might not get passed on to the online desk. But it's necessary (if only to placate Craig Silverman), so everyone has to make an effort to do it.

La Presse? What’s that?

Speaking of the linguistic divide, this from a story in the Globe and Mail about the state of newspapers:

In Canada, every major newspaper company (including The Globe and Mail) has undertaken significant layoffs in the past year and the Halifax Daily News has folded.

Now, I follow Canadian media pretty closely, and it's true that Canwest, CTVglobemedia, Sun Media, Torstar, FP Newspapers, and the Halifax Chronicle-Herald have announced layoffs. But unless I missed an announcement somewhere, Gesca (La Presse, Le Soleil) and Le Devoir haven't, and certainly haven't undertaken "significant layoffs" unless they did so secretly.

But I guess since they're French papers, they don't count.

Come on, people, I can't keep this country together by myself.

Said, Sid, whatever

He looks like a terrorist, doesn't he?

He does look like a terrorist, doesn't he?

A fellow journalist spotted this on Canoe's website. It's a story (from "Agence QMI") about a man on trial for his alleged role in a bomb plot.

Only the guy in the photo isn't Saïd Namouh, it's Sidhartha Banerjee, a reporter for Canadian Press who has been covering the trial.

The photo has since been removed from the story. I don't know if that's because someone told them it was a CP reporter, or because someone realized that Saïd Namouh actually looks like this:

Saïd Namouh

Saïd Namouh

UPDATE: Rue Frontenac says Banerjee himself called up Canoë to complain.

It's not the first time the news has put up the wrong picture in a criminal case (usually it's the lawyer being identified as the client), but it's pretty rare that a journalist gets the rap (especially since most journalists are familiar with each other).

And some people suggested that a Journal de Montréal lockout would cause a degradation in the quality of reporting...

Steve Proulx also has a blog post about this, based off the same screen grab. News has since spread to Branchez-Vous and Regret the Error.

OutSOURCEd

Trouvez l'erreur

Trouvez l'erreur

Got a flyer from The Source a couple of weeks back. I noticed this ad on one of the inside pages. It caught my eye because it looked unusual.

I guess that whole bankruptcy thing means you gotta cut costs, which evidently include fact-checkers.

Regret the Error year in review

Regret the Error's typo of the year

Regret the Error's typo of the year

Montreal writer Craig Silverman, editor of news corrections website Regret the Error (and author of the book by the same name) has released his review of the best media errors and corrections from 2008.

Among the highlights:

  • David Gest did not get herpes from Liza Minnelli
  • Dance poles at the Condom Shack may, in fact, support the weight of a human
  • The Los Angeles Times getting conned into writing a feature story filled with false information about Tupac Shakur (which was later debunked by The Smoking Gun)
  • Headline turns Bon Jovi into "Bob Jovi" (though, frankly, I've made worse errors that have made it into much larger type)
  • "Democratic vice-presidential prick in 2000" Joe Lieberman
  • Bob Novak announcing "he has a brain"
  • At least one that-wasn't-his-mistress-that-was-his-daughter story
  • The Calgary Sun correcting the record: GM does not support neo-Nazis
  • Bill O'Reilly is not a "right-wing pundit"
  • Recipe accidentally calls for poisonous ingredient
  • A copy editor's joke about strangling a kitten accidentally makes it to print (and the editor gets fired)
  • Israel will hit, not eat, Iran
  • From the Ottawa Sun: David Hoe was never a sex worker
  • Amercan Family Association website automatic filter for AP stories turns "Tyson Gay" into "Tyson Homosexual"
  • Wall Street Journal gets Canada's name wrong. Twice.

It also mentions the Paris Match province-vs-city mistake on Quebec's 400th anniversary.

Trouvez l’erreur

Something's not quite right here.

Not that high definition would have changed anything tonight. Stupid Stampeders.

Pourquoi suis-je obsédé par cette photo ironique?*

Journal Métro Montréal, 20 octobre, page 3

Journal Métro Montréal, 20 octobre, page 3

Trouvez l'erreur.

MàJ: Bien sûr, si on parle du français dans un journal français, ça serait bon de savoir comment écrire le mot "français."

*© Patrick Lagacé

More “clarifications”

Media outlets not used to issuing corrections will tend to want to downplay them. Some (like CTV) will call them "clarifications" even if they're outright falsehoods, to make it seem less serious.

A similar thing happens at the West Island Chronicle, which issued this "clarification" for an article it printed last week (which is no longer online):

In an article called "Catering to a tinier crowd," (The Chronicle, Aug. 13, 2008, Back to School p. 3), it was implied that Yummy Tummy Catering will provide individual hot lunches for schoolchildren as well as for larger daycare centre orders. The company will only provide cold lunches for individual order. The article also implied the catering company was told by Lester B. Pearson school board it could go meet with individual schools to see whether or not they could do business with them. However, this was the company's own initiative. Yummy Tummy can be contacted at 514-967-9318, not the number reported erroneously in the original article. The Chronicle regrets the error.

First of all, there is more than one error here. "Clarification" and "error" should be plural.

The first error says that it was "implied" that the company would provide individual hot lunches. But the article more than implied it:

When Andrea Levy and Stacey Park noticed some of their acquaintances simply did not have the time to prepare food for their children to take to school but did not want to leave them without a home-cooked meal for lunch, they had an idea. ... "Not everybody takes part in the hot lunches (provided) at the schools," explained Levy ... The idea is to provide hot lunches to kids who need it at school ... Officials at the latter told them they would have to meet with individual schools to find out where hot lunches are provided ...

The second and third errors are simple factual errors (bad phone numbers are a common problem, and this one was off by one digit).

This isn't a clarification, it's a series of corrections.

Let's get it right next time, folks.

CTV Montreal’s $23,600 “clarification”

CTV Montreal issued a rare on-air apology today to Pointe Claire Mayor Bill McMurchie for saying he spent $23,600 on meals at taxpayer's expense (about $65 a day):

Last July 15, we reported on several occasions that Bill McMurchie, mayor of the city of Pointe-Claire, had spent $23,600 on meals at taxpayers' expense.

We wish to clarify that the mayor actually spent less than $1,500 on meals during 2007 as shown in a statement prepared by Lyne Goulet, Pointe-Claire city treasurer and posted on the city's web site.

CTV apologizes to Mayor McMurchie and the elected council of Pointe-Claire for any embarrassment or prejudice that may have been caused.

I can't find the original story, since CTV Montreal doesn't archive its news, so I have to go on what's being written here.

But "clarify"? You inflated a figure more than ten-fold, accusing a man of corruption and left the record unfixed for almost a month, and you're clarifying?

Unless I've missed something, this is a correction. And a major one.

NBC is lying to you

I just watched the Men's 100m backstroke final race on NBC late night. It says "LIVE" in the corner, so I can only assume the images I'm seeing are, you know, live.

Problem is, the race happened five hours ago. I know, because I watched it live on CBC. And the results have been on the Beijing Olympics website since then.

This isn't the first time I noticed this problem, either.

So is someone at NBC incompetent, running a tape delay without covering up the "LIVE" thing, or is someone being intentionally deceptive?

UPDATE: It seems it's the latter, and I'm not the only one to notice. The official reason:

...the constant "Live" tag is accompanied by twice-per-hour time stamps that inform West Coast viewers that the event was only live on the East Coast (ex. "10:05 ET").

“The audience makeup of the Olympics is very much like that of ‘American Idol’ and ‘Dancing with the Stars’ which have ‘live’ season finales presented in much the same way,” an NBC Sports spokesperson says. “You assume there’s a large amount of intelligence in the viewing audience, so when they see those twice-an-hour time stamps they’ll understand what is being presented.”

You've got to be fucking kidding me.

Let's count how wrong this is:

  1. Lying isn't OK if you air a disclaimer twice an hour.
  2. Lying isn't OK if other broadcasters also lie.
  3. I'm on the East Coast, and what I saw wasn't live.
  4. The difference in time zones between East and West Coast is three hours, not five.
  5. This isn't American Idol. The time difference isn't as obvious, and last I checked the Beijing Olympics wasn't created by a U.S. or British-based entertainment company.
  6. None of these things are excuses for presenting a tape delay as live.

It's either live or it isn't. It wasn't. I don't care if it makes you look bad. It's wrong to lie. And more importantly, it's ridiculously transparent.

CBC needs to check its watch

In yesterday's paper, the CBC had a glossy insert with a schedule for its main television broadcast of the Beijing Olympic Games. In small print at the bottom is this:

All times Eastern Standard Time. Schedule is subject to change.

Considering most of Eastern Canada is on Eastern Daylight Time currently, giving a schedule in EST seems kind of pointless, no?

Great Scot

I make fun of media mistakes, so I guess it's fair play that I point out one of my own.

Last week, while putting together sports pages for Sunday, I selected a nice photo of Rafael Nadal throwing a wristband into the crowd at the Rogers Cup in Toronto as the cover art. He had just reached the men's singles final (a match he would, of course, win) by defeating another player.

In the caption below the photo, there was a reference to that player being from the U.K., so I changed "U.K." to "England" to fit the paper's style guide.

Unfortunately, that player was Andy Murray, who I would learn from a few sources (including a particularly offended coworker) is Scottish, not English.

It's bad enough when you learn you've made a mistake. Worse when it results in a correction, and horrifying when it results in an editor's note. But when you have to read a letter to the editor correcting one of your mistakes, that hurts.

I will, of course, be posting a letter of formal apology to Scotland's president at 10 Downing Street in Belfast post-haste.

UPDATE (Aug. 4): My attempt at penance as a headline-writer.

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