Category Archives: Opinion

Bye bye, ByeByeLogement

Here’s one of those “really stupid business plans” examples: A startup called ByeBye Logement launched a month ago. For the low low price of $7, you can put a classified advertisement announcing an apartment for rent of sub-lease for 90 days on their website. It becomes part of a massive searchable database (a global search reveals they have a grand total of three listings across Canada right now).

Now, you might ask, why should I pay money to add an apartment-for-rent listing to a website nobody’s ever heard of (and whose visitors can’t even get access to my contact info without signing up first) when I can post to Craigslist or MoreMontreal, high-traffic sites with thousands of listings, for free?

And if you’d asked yourself that question, you clearly would have done a lot more market research than the people behind ByeByeLogement.com.

The boring bagel brouhaha

Everyone’s gotten into a tiff over Hamilton (a small Ontario town, I think Sheila Copps came from there) selling what they call a “Montreal-style bagel.” Problem is it’s not a Montreal-style bagel. It’s got an icing sugar coating, which Montreal bagels don’t have.

Seeing an opportunity to make themselves relevant to the world, the Hamilton Chamber of Commerce has proposed a blind taste test so that we can tell which is the better bagel. The Gazette has accepted the challenge, confident that Montreal bagels will prevail.

There’s three problems with this:

  1. We’ve been through this before. A year ago, The Gazette and the Toronto National Post had a blind taste test of bagels by their staffers. Montreal won, and the Post ate crow. Why do we need to repeat this experiment with a lesser city?
  2. The entire point of the controversy was not, as in the Toronto case, that the other city claimed their bagels were better than ours. The problem is that they’re labelling something a “Montreal-style bagel” when it’s not. Call it a “Hamilton-style bagel” and the controversy is over. Everyone will accept its inferiority.
  3. How do you do a blind taste test for this? One is coated with sugar, the other is not. Even the most undeveloped tastebuds will quickly tell the difference and be able to detect which group the bagel belongs to. And if the Hamilton bagels are stripped of their sugar coating, then we forget the fact that the sugar icing is the point of the controversy in the first place.
  4. Bagels are meant to be served fresh. There’s simply no logical way to do blind taste tests of fresh bagels from two different cities simultaneously. The best they could do is set themselves up in Toronto or Kingston and have bagels rushed down on trains or planes. They’d still be a few hours old at that point. Of course, they’re not going to go that far for a friendly experiment like this, so either one set of bagels is going to be fresher than the other, or everyone is going to be eating stale bagels.

Why are we wasting the time of so many journalists repeating something we’ve already done, that has no journalistic value and above all doesn’t make any sense?

UPDATE: On Sunday, the paper prints this article, which is a cut-and-paste (typos and all) of this discussion forum, complete with thoughtless opinion from whoever had a minute of free time that day and wanted to rant.

It’s time to re-think anonymous sources

Anonymous sources are important tools for journalists. They can provide information that changes the course of history (insert obligatory Deep Throat reference here), usually in the form of an insider whose conscience gets the better of them.

For example, an article in The Link this week, which talks to an anonymous member of Concordia University’s Board of Governors about events that happened in closed-door meetings. Because the source is violating a trust in publicizing such information, there’s a legitimate reason to keep that source’s identity secret. And because the issue of Concordia’s president is an important one in the university community, the issue is of sufficient importance to base an article mainly on the information provided by such a source.

But anonymity can also be used for less altruistic purposes, like politicians smearing mud about their opponents while staying squeaky clean. (Henry Kissinger was notorious for this)

This week, journalists from La Presse were ordered by a judge to divulge the sources of information about Adil Charkaoui. Charkaoui, living under a “security certificate” which allows the government to restrict freedoms without presenting any evidence to the accused, is suing the government and trying to get all the information about him released. He says this information is entirely false.

The use of anonymous sources has become more prevalent in reporting. The phrase “spoke on condition his name not be used” is all over the place, many times for information that doesn’t advance the course of the story at all. A reporter writing about an untimely death goes to the home and finds nobody there. He then goes to the neighbour’s place, and gets a quote or two on condition of anonymity. The quote is the same generic “he was always a good kid” stuff that everyone says, but this particular source just isn’t crazy about having his name in the paper. Is anonymity really necessary in this case?

In recent years, newspapers have started implementing rules about anonymous sources, the most visible being that articles must state the reason a source has been left anonymous. Unfortunately, in most cases that explanation turns out to be “spoke on condition his name not be used” or “spoke on condition of anonymity because he was not authorized to speak on the subject” or something similar.

It’s time to start re-thinking how we use anonymous sources, understanding that they diminish our credibility, especially when it’s later discovered the source was wrong or outright lied. I wouldn’t go so far as to ban them outright, as some news organizations have done, but I would make sure certain rules are enforced (and most of these are enforced by professional news agencies):

  • Make every effort to get sources to go on the record with information. “This is off the record” isn’t a one-way conversation, it has to be an agreement with the reporter, and it should be done for a compelling reason.
  • Provide information about the source (like “senior White House aide”) so we know where they’re coming from.
  • Investigate the reliability of the source. Refuse to publish information anonymously from sources whose reliability is doubtful or who are clearly attempting to manipulate the media. Do not accept blind anonymous information (documents left in a paper bag) unless that information is verified.
  • Investigate the reliability of the information. Require corroboration for all anonymous material. Do not print anonymous rumours, no matter how many anonymous sources it comes from. Do not agree to anonymity when the information is self-serving.
  • Verify all anonymously-obtained documents through an official source. They can be faked.
  • Disclose the identity of all anonymous sources to an editor (this helps avoid fabrications). Require editor approval before an anonymous source is used.
  • Provide information about the source’s agenda if relevant (and the reason a source comes forward anonymously is always relevant). If information about a Liberal MP comes from a Conservative one, this should be noted (and be subjected to even greater scrutiny).
  • Verify the information provided using official, reliable sources. Avoid relying on the anonymous source if the information can be obtained elsewhere. (Even if this is done, note that it originally came from an anonymous source.)
  • Include why the source requested anonymity (and make sure it’s a damn good reason).
  • Do not provide anonymous sources for opinion or conjecture.
  • Avoid quoting anonymous sources directly. Don’t quote an anonymous source just because the quote is interesting.
  • Make the agreement contingent on the information being accurate. If it’s determined that the information was knowingly inaccurate or that the source was otherwise dishonest, identify the source and do not use again.
  • Do not write stories based on stories from other news agencies that quote anonymous sources. Especially if those sources include celebrity gossip websites or supermarket tabloids.
  • But most of all: Use anonymous sources only when the information provided is vital to the story.

We have reputations to uphold. Anonymous sources are exceptions to the rule that should be used only when absolutely necessary. They’re not a loophole to be exploited when someone’s uncomfortable or a journalist is lazy.

Good riddance, vaporware column

The Gazette has dropped Mark Stachiew’s Canwest-syndicated NETworthy column, which every week lists a bunch of websites to visit. His last column was this past Monday. It’s one in a sea of columnists who are either leaving outright (Matt Radz, Lisa Fitterman) or who are leaving the paper as employees and sticking around freelance (Jack Todd, Mary Lamey).

In Stachiew’s case, I’ll say: Good riddance.

Stachiew himself seems like a nice guy, but the column is pure shite. Rather than focus on interesting websites that provide useful information, it’s filled with laughably forgettable single-function dot-com websites that sound like they were brought back in time from TechCrunch deadpool posts from six months in the future: meeting schedulers, CV or invoice templates, task managers, bookmark replacements or highly-focuses social networking sites (“It’s like Facebook for X” always prompts me to ask: Why not just use Facebook then?)

In exchange for providing these ridiculously trivial services, the websites try to get you to pay for them after using them for free, through the clichéd limited-time-free-trial, free-for-non-commercial-use or pay-for-advanced-features methods.

It’s clear from the columns that they’re written based not on thorough searches for interesting new websites, but on a random handful of press releases picked out of the inbox from companies who spend more on marketing than creating a product people will be interested in. Some websites are featured in this column before they’re even launched, or are based on the hope that user-generated content will eventually make it worth visiting.

There’s a hunger out there for lists of interesting websites to visit. That’s why people visit Digg or Fark. But these websites are not interesting, and unless the focus of the column changes it’s not good enough to put in a newspaper.

So ends my rant.

LCN/Canoe needs to learn HTML 2.0

One of the recurring elements of my criticisms of big media websites is that you have to learn Web 1.0 before you try at Web 2.0. Uploaded stories from newspapers still don’t have clickable links, URLs are way too long, related stories aren’t linked to each other, etc.

Another example of this comes courtesy of Quebecor’s Canoe.ca website, which is presenting a “survey” with Quebecor-owned TVA/LCN, Quebecor-owned Journal de Montréal and Corus-owned Énergie 98.5 FM. The survey asks people questions in order to track down differences between Baby Boomers and younger generations (or more precisely, find out what the generations think of each other). Certainly no surprise for the Journal, which prefers to create divisive scandals rather than report on news that’s already out there.

But the version of the survey published online is ludicrously low-tech. Rather than have visitors fill out a web form (a technology that we’ve only had for about 12 years), it presents the options in barely-formatted paragraphs and then asks readers to cut and paste their answers into an email (that they format themselves).

How about I save everyone some time: Young people think Baby Boomers are old, boring, intolerant, stubborn and out of touch. Baby Boomers think young people are impulsive, irresponsible, weird, stupid and disrespectful.

Now where’s my Pulitzer?

UPDATE (Jan. 20): The first results are in, and ranking of priorities shows no real difference between the age groups (though I’m sure they’ll try to find one). Continuing the we-don’t-know-this-technology-stuff motif, the full results are a PDF focument of a scan of what looks like a bad photocopy of a fax of printed sheets of computer-generated charts. Have these people never heard of email?

“Fair use” is not a loophole

I hear (via Ingram) about Yet Another Popular Video Clip Show being launched by Digg and Revision3: The Digg Reel.Like TVA’s Vlog (which I wrote about last week in The Gazette), which was the focus of my piece last week, The Digg Reel relies strictly on the Fair Use exception to copyright law, and shows “short” clips of videos with “analysis.” In fact, one of the videos is a clip from The Daily Show with Jon Stewart, and bizarrely credited to the Huffington Post.

Judging from their first episode, I can’t imagine sitting through it on a regular basis, for the following reasons that seem to be part of some formula for all such shows:

  1. There’s no analysis. It’s just some bimbo giving the title of the clips (she forces herself to use the exact titles as submitted by Diggers, as if that’s somehow important), the number of Diggs (despite the fact that we can see it on screen, and again we don’t care) and a short description of the video, which sounds like it was written by an Academy Award presentation intro writer. Instead of the show’s producers making their own comments, which might be interesting, they just read selected comments attached to the Digg articles (most of which aren’t that interesting).
  2. I hate it when people credit screennames, especially in video. Not only does it sound stupid, but if people aren’t going to give their real names, why should we credit them?
  3. I don’t need help to discover the Daily Show, or TED, or Transformers, or Bill Gates, or Associated Press. I want to discover things I’ve never seen before, obscure web artists with good quality videos. If the show is going to artificially limit itself to only the most popular Digg videos as opposed to, say, exercising any editorial control, then it’s going to be nothing more than a popularity contest (and, eventually, porn).
  4. She’s not funny. Period. Sorry. And the only thing worse than unfunny hosts is unfunny hosts who think they’re hilarious.
  5. The format for this show is mind-numbingly simple, and yet there are mistakes. Videos are credited to the servers they’re found on instead of their creators (Daily Show credited to Huffington Post, Associated Press to Breitbart, others to YouTube). Comments aren’t read properly.

But the most important objection I have to this show is that, like Vlog and all the others, it blatantly tries to profit off other people’s work. Permission is not sought before these videos are aired. No payment goes out to their creators for a license to rebroadcast. Profits from the show aren’t shared.

And in my opinion, that’s copyright infringement. And I’m not the only one who thinks so.

According to Revision3 CEO Jim Louderback and his lawyers, it’s fair use (though he’ll gladly take down the Daily Show clip if Viacom asks) because they analyze it and provide short clips.

The problem is that these producers (and, I suspect, their lawyers) aren’t familiar enough with fair use (U.S.) and fair dealing (Canada) copyright exceptions. Yes, news and commentary are covered under these provisions, however they only do so under certain conditions:

  1. The purpose and character of the use, including whether such use is of a commercial nature: FAIL. The show is clearly a for-profit venture (even including commercial advertising) whose main selling point is the videos themselves, not analysis of them.
  2. The nature of the copyrighted work: FAIL. There is no overriding public interest in seeing a video of a rabbit opening a letter. There is no reason to believe these videos shouldn’t have copyright protections.
  3. The amount and substantiality of the portion used in relation to the copyrighted work as a whole: FAIL. A 30-second clip from a motion picture or an hour-long TV show is one thing. But a 30-second clip of a 35-second video is a substantial portion and is not covered under fair use.
  4. The effect of the use upon the value of the copyrighted work: FAIL. If I can watch these videos here, there’s no reason to seek them online and buy them or look at the ads whose profits might actually go to the videos’ creators.

There’s this mindset among some producers that there’s a magic 30-second or 45-second rule that simply doesn’t exist in law. That as long as video clips are shorter than this length, that as long as they’re credited, and as long as there’s some random chatter about the videos, that their show is news and the use of videos qualifies as fair use.
It doesn’t.

And even if it did, it’s morally wrong to profit off other peoples’ work like this. Simply offering to remove videos after the fact is both ridiculous (what are they going to do, black out portions of existing episodes?) and shows a blatant lack of respect for people’s rights.

I expect this kind of thing from big media. I don’t expect it from Digg.

(You Digg?)

Hockey Night in Kanata, anyone?

Hockey Night in Toronto

The Globe and Mail (or at least columnist William Houston) seems to have joined the expanding chorus of people who think that Hockey Night in Canada should drop the Toronto Maple Leafs as its default team, since it’s second-last in the Eastern conference and playoff prospects look weak.

It’s sort of a chicken-and-egg situation with the CBC and Toronto. They show the Leafs nationwide because the Leafs have the stronger fan base. But the Leafs’ fan base is largely a result of national telecasts.

I’m not in a position to say what team fans in Winnipeg, Halifax or other non-NHL towns should be watching, but I think the CBC should at least concentrate first on making sure NHL cities can watch their home teams — particularly Ottawa and Montreal. Sometimes the CBC splits its network up so that happens, but it should be for every Saturday where two Canadian teams are playing.

It’s not like cost is such a huge issue — HNIC is a huge money-maker for the CBC. And even then, I don’t care too much about the quality of the broadcast. Hell, they could simulcast RDS unedited and I’m sure cable-less Montreal fans would be perfectly fine with that.

Houston’s right: Ottawa is the dominant Canadian team at the moment, and it’s going to go much further toward a Stanley Cup this year than Toronto could ever hope to go. At some point CBC is going to have to make the switch.

UPDATE: Wow, it actually worked this time. That was fast.

Journal does it again

The Journal de Montréal has a … let’s call it a talent, for creating news with its investigations. Usually it involves a reporter going undercover, tricking a group of people into doing something they shouldn’t and then proudly writing an exposé about the whole topic.

And it gets everyone talking. People chat about it on the bus (as I heard this week), other newspapers comment on it and run follow-ups, and politicians react with promises to deal with the situation somehow.

The latest one involves a young reporter going out and pretending to be a unilingual anglophone while applying for jobs. Despite telling them she speaks no usable French, about 15% of them agree to hire her. Rather than focus on the 85% who thought that not knowing enough French was reason enough not to hire someone with experience during the busy Christmas rush, they proclaim that anglophones have it easy here, even in such predominantly French areas as the Plateau. (Really? The Plateau?)

There’s also a video with the journalist in question which basically has her explain what she did and what the legal implications are (apparently, none). Though she proclaims to be able to speak English without a noticeable accent, she didn’t give an example during the video, which would have been nice.

Like most of these pieces, there is a certain amount of legitimate public interest and a certain amount of needless sensationalism involved here. You really don’t need to know that much in either language to work at a coffee shop, especially in Montreal where most people are bilingual. The Gazette points out that the 85% who denied her employment because of her language is more interesting, while denouncing the whole idea as the kind of journalism “we do not need.”

At the same time, I think a lot of the criticism comes from people who compete with or just don’t like the Journal. Had La Presse done the same experiment and treated it with less sensationalism, their reactions would probably have been different. The ability of people to be served in their own language is a legitimate public concern, even if it seems nobody actually ran into problems here.
Either way, now the issue is out of the hands of the media and in the hands of the hot-button reactionary provincial politicians who would bathe in giant buckets of horse manure if they thought it would win them votes in swing ridings.

Let’s hope they don’t go overboard on a minor issue like this.

UPDATE (Jan. 17): Affiliation Quebec says they’re filing a complaint with the Quebec Press Council:

That the Journal de Montreal, in it’s (sic) front page expose on January 14, 2008, intended to inflame the already tender sensibilities of Quebec’s political and social balance, by acting as an “agent provocateur”, in its worst sense.

As a leading daily newspaper, Journal de Montreal has acted in an irresponsible and reckless manner by featuring an article of questionable news value, placed in a position where the editors knew a maelstrom would ensue.

Further, the story’s headline is quite unrelated to the subject of the material, and fails, in any way, to prove that customers are unable to be served in French.

Gosh, to think the Journal would be so bold as to print an article that provokes public debate on a controversial topic. Those bastards.

MacBook Air is a niche product

I could spend hours trying to read all the news articles and blog posts about Apple’s big announcement today of the new MacBook Air.

People are blindly rewriting Apple’s talking points praising it as “ultra-thin,” which I guess is true though it’s less than 25% thinner than Apple laptops from 3 years ago. They’re also talking about how the removal of just about every physical port from the device “isn’t a big deal” because everything’s wireless now.

I don’t know about that.

It’s a bold idea: there are only four connections remaining on the new laptop: headphone, USB, Micro-DVI (external monitor) and a power connector. Both the power connector and monitor connector are redesigns. The power connector is a new, thinner MagSafe connector, while Micro-DVI is Yet Another Redesigned Video Connector, replacing the Mini-DVI connector on the MacBook, which replaced the Mini-VGA connector on the iBook, which replaced the regular VGA connector on earlier notebooks.

Macbook Air

What’s missing? A lot:

  • Firewire ports
  • Spare USB ports
  • A microphone jack (which was removed from the iBook and brought back with the MacBook)
  • An ethernet port
  • A replaceable battery

But the most stunning omission is the optical drive. Those of you old enough might remember the iMac, when Apple decided to release the first computer without a floppy disk drive. (It was available as an optional external USB device.) That too was considered bold, but they were replacing it with an optical drive, Firewire, USB and networking. People got used to it because the cheap-but-really-low-capacity disks were already on the way out.

This isn’t the case with CDs and DVDs. We’re still arguing on a format for high-definition DVDs, and nothing is seriously on the horizon to replace optical disks as a data medium for music and movies.

The other thing that bothers me is that Apple proclaims that wireless is replacing all the communications methods. I can respect that. It’s just so much more convenient to use wireless Bluetooth and Wi-Fi communications now. But the optional external ethernet port and optical drive don’t have wireless: They communicate by USB. And with just that one USB port, it means you can’t connect to a wired link and read a CD/DVD at the same time. Or connect to the Internet and a digital camera at the same time to upload your pictures to Flickr. Or connect to your digital camera and burn a CD at the same time.

It’s a recipe for annoyance, just to get a quarter inch off the thickness of the machine (and sell it at twice the price).

But MacBook Air will have its niche. Some people don’t have peripherals (or they have a wireless base station they all connect to). Some people have no desire to watch DVDs while they’re sitting on the train to Toronto. Some people don’t need a second battery for their laptops. And some people just buy Apple products because they exist, whether or not they provide the features they look for.

It’s a niche market that sadly excludes me. I prefer to have a laptop whose “features” I don’t have to find creative ways to work around.

The CRTC does something

Everyone’s falling over themselves talking about the CRTC’s new rules for media ownership, saying it’s about time the regulatory commission did something.

The new rules basically come down to three limits:

  1. The same company can’t own a newspaper (daily, paid local paper), radio station and TV station in the same market
  2. The same company can’t acquire TV stations that would give it a 45% or more audience share in a market
  3. The same company cannot control all broadcast distribution systems (cable and satellite TV) in the same market

Enough exceptions have been made already that nobody is affected right now. These include:

  1. The CBC/Radio-Canada and other public broadcasters
  2. Companies who grow their audience market share to over 45% with existing properties
  3. The National Post and Globe and Mail, which are considered “national newspapers”

You can see the CRTC’s press release and a public notice outlining the well-thought-out rationale for the decisions they made and those they decided against.

Go nuts, Quebecor

A second, related decision which isn’t getting so much attention is a loosening of restrictions on news gathering. Previously, Quebecor was forced to separate news gathering divisions in its print and television properties. Reporters for TVA and the Journal de Montréal couldn’t so much as talk to each other.

The problem with that restriction is two-fold. First of all, other media like CanWest and CTVglobemedia had lesser restrictions which only required them to manage the news outlets separately. Second, the Internet has forced the CRTC to realize that the medium is irrelevant. Newspaper reporters are shooting video, and TV reporters are writing text. The lines between media are blurring.

So the CRTC has decided to harmonize its rules to the looser CTV/Canwest system, which restricts news management but not news gathering directly. Management of one outlet cannot be involved with managing the other. The reporters themselves, however, are unaffected.

This will come as welcome news to Quebecor, who can now take frame grabs from TVA to fill Journal de Québec pages have more flexibility in its media management.

RDS goes black, will it go back?

In one of those moments that marketing geeks wet their pants over, RDS apparently agreed in December to cut out the visual feed for 10 seconds of its Sports 30 recap of a Canadiens game, replacing it with an ad for the Quebec Foundation for the Blind which was mostly a black screen. The audio feed was left as is.

I can find no news coverage of this feat, nor anything from RDS, so I’ll just have to take the word of the marketing agency that this actually happened.

I suppose with all the product placement, pop-up ads and other junk that increasingly attacks our television viewing experience, something like this is inevitable. Let’s just hope this idea isn’t expanded to commercial advertising.

(via iPub)

Who mourns for Todd?

Jack Todd 1994-2008

Friday was Jack Todd’s last day at The Gazette as an employee. You’ll recall he took a buyout earlier and is leaving his full-time job to pursue fiction writing. His last act writing this column looking back on his 14 years as a columnist. It talks about his love for the Expos (and his heartbreak at their downfall), his love for boxing, his time at the Olympics, a couple of throw-away references to the Habs (perhaps ironic that the greatest team in hockey didn’t win the Stanley Cup once during Todd’s time here), and his greatest hero Clara Hughes. It ends thusly:

Regrets? Of course I have them. By the dozen. Lost friendships, times when I was too harsh, times when I used bad judgment, times when I should have thought longer and harder about a column.

But I can say with complete honesty that I have always called ’em as I saw ’em: I never backed down out of fear, I never wrote a single line I didn’t believe at the time – and I never tried deliberately to create controversy, although heaven knows, it seemed to follow me around.

Now I’m out of here, although I will be back in a different guise at some point in the future. I will leave you with the words from Ezra Pound’s 81st canto: “What thou lovest well remains,/the rest is dross.”

Peace.

And so it ends, not with a bang but with a whimper. No mention elsewhere in the paper that one of its most recognizable faces was leaving. No note from the publisher, no Aislin cartoon, no big goodbye ad from the marketing department. No notes of support from fellow columnists. Nothing.

Nothing except a single letter, printed in Friday’s paper, urging him to reconsider.

His colleagues at other media have similarly been silent, with the exception of La Presse’s Réjean Tremblay, who says despite their differences he really respects Todd.

I never met Jack Todd personally (sports writers don’t spend a lot of time at the office), though I’ve talked plenty with his son who’s a stand-up (and stand-up-tall) guy. I’ve never much been a fan of the grammatically-challenged MMQB columns. And his occasional comments about U.S. politics (even though I agree with him for the most part there) could have used a bit more thought and a bit less emotion.

But while a lot of people don’t like him (even if they’ve never met him), everyone knows who he is. Nobody ignores him. I, for one, would rather the former fate than the latter.

Besides, Todd is an excellent writer when he wants to be. I’m hopeful the weekly Monday sports column he’ll be writing as a freelancer will bring the better writer out of him.

Perhaps that’s partly why there isn’t much ceremony. He’s not really leaving, he’s just cutting down his hours.

Still, this post is much cooler if we pretend he’s gone forever, so let’s do that.

I will leave you with a link to a story that is iconic of Todd’s career and of those who oppose him: A Patrick Lagacé column (back when he was still at the Journal) printed side-by-side in English and French, explaining how Todd mistranslated one of his earlier columns in a column Todd wrote in The Gazette.

Mistranslating a text in your second language is one thing. Having Patrick Lagacé fill an entire page in a competing publication printing two copies of an article in which he criticizes you for mistranslating a single sentence? That takes talent.

Newspapers shouldn’t gamble with facts

News is being circulated around about some embarrassing black eyes at the British press. (And really, when you think about British newspapers, it takes quite a doozie for a mistake to be considered newsworthy.) It seems that on the night of the New Hampshire presidential primary, the papers took pre-election opinion polls as gospel and wrote headlines as if Barack Obama had won it. In the end, he lost to Hillary Clinton.

The Independent, in its follow-up “apology”, throws out a litany of excuses (emphasis mine):

We could plead mitigating circumstances. The time difference works to the great disadvantage of the European and British press. Print deadlines gave us little choice but to trust the advance US polls. The unusually wide discrepancy between the exit polls and the actual vote became clear a good two hours after our final edition went to press. The exit polls were wrong; so was our gamble on Mr Obama.

At least this was only an early, if important, primary, and we were in the excellent company of most of the British press. It was hardly a howler like the Chicago Daily Tribune’s 1948 headline, declaring that Dewey had defeated Truman for the presidency. Nor was it a CBS moment – when in 2000 the U.S. network called Florida, and the presidency, for Gore.

But now technology means that newspapers don’t simply rely on print for the dissemination of news. Keep your eye on our website.

First of all, this is factually inaccurate. CBS never called the election for Gore. They, and many other media including Associated Press, called the state of Florida for Gore (after looking at exit polls for the peninsula but not the more conservative panhandle), but this was very early in the night. Western states were still voting, and nobody in their right mind would have called an election. They were talking about “momentum” and Bush’s declining chances, but that was about it.

The bad call on the election was later in the night, around 2am Eastern time, when the networks (starting with, of course, Fox News) called Florida for Bush. By that time, the other states were mostly decided, and that win put Bush over the top. An hour later they would find themselves having to eat crow again, calling the same state two different ways, both of them wrong.

I add this explanation not because I like to be nitpicky (though I do like to nitpick), but because if you’re giving a long explanation about how you screwed up an election call, you should probably get the facts in your excuses right.

Anyway, back to the excuses. Here they are again, paraphrased:

  1. It’s unfair for us because Western media have 5+ more hours than we do to get things right.
  2. Exit polls are usually right so we assumed they were.
  3. This primary wasn’t that important. Worse mistakes have been made.
  4. Everyone else made the same mistake.
  5. It’s ok if we screw up as long as we correct it on the website.

Do these sound like explanations a major respected news publication would give, or do they sound more like the excuses of a five-year-old who got caught doing something wrong?

Yeah, it sucks for British newspapers reporting on events in our hemisphere. They have to work into the wee hours of the morning, while we can take our time talking about them. It sucks that exit polls were so wrong in New Hampshire. It sucks that other media have called the race and you look like you’ve been scooped when you call it later.

Tough. That’s the business. It sucks for the sports editor when the big game of the evening has gone into quadruple overtime on the west coast, and they have to go to print without the final score. It sucks for the education reporter who won’t know until the morning whether schools are closed for the day. It sucks for the arts editor who has to rush a review of the evening concert into the paper at deadline (and the writer who has to leave the concert early to file). It sucks for every reporter who has to write the words “was to have” or “was expected to” because they can’t confirm that a planned activity has actually happened.

Working in the newspaper business means you have these problems, and you find ways to deal with them. You put in some filler for early editions, you write features instead of result stories. You write about what you know so far. You ask people to go online to find out how it ended. You make it clear in the paper that you don’t have the full story. People understand that.

When it comes to situations like election results, you have two choices at deadline: Be honest that you don’t know the result at press time, or gamble that the most likely answer is the correct one.

The British press chose the second option. And the disturbing thing is that it seems they’ll do it again the next time. Missing in the Independent’s excuse list is a vow not to do it again. Instead, they seem to imply that it wasn’t their fault, that this was a once-in-a-lifetime thing, an unforseeable reversal or a common unavoidable error that you should expect in journalism.

None of this is true. This was an entirely avoidable mistake, caused by a greedy desire to get an answer where none existed. You simply can’t call elections until votes are counted. The Brits chose to ignore that fact because it was inconvenient to them, and they have egg on their face as a result.

The Independent acknowledges that they gambled on the results. If this mistake has taught them anything, it’s that they shouldn’t gamble with the news, no matter how much the odds may be in their favour. Everyone will remember the one time they got it wrong.

UPDATE (Jan. 14): The Guardian’s self-important analysis points out that nobody would be stupid enough to try this with the outcomes of soccer matches, which are about as predictable.

The vlogolution will not be televised

As promised, my first opinion/analysis piece appears in today’s business section as part of the new Business Observer weekly page, which includes other pieces from academics and a small glossary of bizl33t from Roberto Rocha.

The crux of the argument is this: YouTube wonders and other amateur producers are being exploited by big media companies who want to reduce costs. Instead of being offered a freelance fee for their work, they’re offered give-us-all-your-rights contracts and no monetary compensation in exchange for the opportunity to have one’s video put on TV.

Some of you might remember a column from Casey McKinnon in the Guardian last year that was along similar lines, and my article is a blatant rip-off an homage and expansion of that idea. I talked to her and to Dominic Arpin, who hosted TVA’s Vlog show during its brief run in the fall. Vlog, as a news show, relied on fair dealing provisions to side-step copyright. They didn’t ask permission before screening 30-second clips of popular videos online.

Though the article focuses on video, the situation is analogous for audio and text. Media organizations seek “user-generated content” because it’s free. That’s fine for letters to the editor and small comments attached to articles, but what about photos and stories? The line between freelancers and free content is blurring.

Casey’s advice is useful for all independent content producers:

Start thinking like businesspeople and stand up for their rights. Demand fair contracts and proper compensation, and ignore fast-talking TV executives when they say “you don’t need a lawyer.”

If you have any comments about this issue, you can of course add them here (I won’t pay you either, suckers). The Gazette is also soliciting responses to the idea: send them to businessobserver (at) thegazette.canwest.com

(I’ll refrain from pointing out the irony of big media soliciting free content on an article denouncing big media’s exploitation of free content. But at least here you’re doing so willingly.)

UPDATE: Digg it?

SOS Ticket expanding its ethically-questionable services

S.O.S. Ticket, the service setup by former Montreal police officer Alfredo Munioz to help people defend traffic tickets, has launched a new service. For 50 cents per message, drivers can subscribe to a radar trap alert service, which will notify them by text message when and where police officers are checking people for speeding.

The service says they find this out through the use of “road agents” (spies) who look around for them and report them.

Aside from the inherent problems essentially keeping track of every police car in the city and every SQ vehicle on the highway, there are serious ethical implications as well. Defending people in court is one thing. Helping them to (essentially) avoid police while committing a road infraction seems a bit more serious.

Not to mention that it encourages people to speed.