Tag Archives: CFCF

| TV

CTV Montreal newscast goes HD on Monday

Before (click to enlarge)

Before (click to enlarge)

After (click to enlarge)

After (click to enlarge)

Some of you have been waiting for this for years, cursing, complaining, being sarcastic or otherwise criticizing as the months go by. On Monday, CTV Montreal’s newscasts finally switch to high definition.

The station has spent the past few months converting the last piece of its big puzzle, the control room, to high definition. In fact, the transition has required the creation of a second control room as the first one has continued operating. Studio cameras, field cameras and editing suites have been in HD for quite some time, requiring an awkward HD-to-SD conversion, which goes back to HD for air.

The final switches will happen over the weekend, which means the weekend newscasts will move to the newsroom, the same place they were done from in the summer of 2011 when the station rebuilt its studios.

Among the changes happening over the weekend, a wall being moved about two feet to make room for a wider (16:9) chroma key wall used for weather.

Monday’s noon newscast will be the first in HD.

CTV Montreal has been slower than its competitors to make the transition. Publicly and privately, people in charge have admitted that there’s little competitive pressure to make the very expensive switch. Even with black bars beside a squarish image, CTV Montreal far outdoes competing newscasts from CBC and Global in the ratings.

Montreal is about the middle of the pack for CTV in the transition in major markets. Toronto, Edmonton, Calgary and Vancouver have already switched.

New control room means five retirements

The new control room will be run by OverDrive, an automated control room system by Canadian company Ross Video. The new automation will reduce the number of people needed in the control room, though CTV Montreal is keeping a lot of control in human hands.

Five jobs will be lost when the transition to the automated system is complete. All five, says Operations Manager Dave Maynard, are voluntary retirees. They include CTV Montreal union local president Doug Kelly.

“To get that point took a helluva lot of work, but the end result is that we have a positive, even enthusiastic work environment that welcomes this automation system,” Maynard said.

The automation system will be phased in, starting with the late-night newscast. A week later, the noon newscast will be produced with OverDrive. The 6pm newscast will switch to the automation system on June 22.

Dave Maynard on CTV set

CTV Montreal Operations Manager Dave Maynard

The transition will be of personal significance for Maynard. He won’t be directing under the OverDrive system, and is giving up his director’s seat in the control room in order to focus full-time on his job as operations manager for the station. His last newscast as a director will be at 6pm on June 21.

“I will hang up my director’s hat (or socks) and never tell another joke into Mits’ earpiece ever again,” he said.

Don’t worry. He still has her email address.

| My articles, TV

Montreal TV ratings: Global morning show struggles out of the gate with 500 viewers

Global Montreal morning show cast, from left: Richard Dagenais, Jessica Laventure, Camille Ross

Global Montreal morning show cast, from left: Richard Dagenais, Jessica Laventure, Camille Ross

Global Montreal’s Morning News hasn’t had the smoothest start. As a guinea pig for a new way of producing live TV, with local control-room staff using servers across the country, it has been plagued with technical problems, some so serious they have forced the show off the air a couple of times. Marketing for it hasn’t been terribly overwhelming, and if it has been generating buzz it hasn’t been for the best reasons.

Now comes confirmation that the show hasn’t started resonating with viewers yet. BBM numbers for the first survey of Montreal TV viewers since the show went on the air estimate its audience at about 500 viewers, which is about as much as it had before the show went on the air, when it was showing things like repeats of the previous night’s newscasts.

I break down ratings numbers for this story in Tuesday’s Gazette.

It would be easy to have too much fun with this, to make jokes about the show’s lack of impact (I’ve heard a few already). But it’s not for lack of effort from those involved. Hosts Richard Dagenais and Camille Ross are trying hard to get comfortable in their new roles, deal with the technical issues and make the show work. Jessica Laventure has been trying to make her presence as entertaining and informative as possible. And the people behind the scenes are tearing their hair out juggling everything to put three hours a day of live television on the air. They all deserve better.

If anyone deserves blame for this, it’s Global management and Shaw Media, which have put the bare minimum (one could argue even less than that) into the show in terms of resources. It’s understaffed, underfunded, undermarketed, and so it should come as no surprise that it’s underviewed.

This show is here to fulfill a commitment that Shaw made to the Canadian Radio-television and Telecommunications Commission when it bought Global TV in 2010. It promised to fund local morning shows in six markets, including $5 million for Montreal until 2017. That means no matter how badly the show is received, it will continue to be on air at least until then. So in a sense Global doesn’t have to care about ratings, certainly not in the first few weeks.

But it should, for two reasons. First, Global News Senior VP Troy Reeb told me he wants the show to be self-sufficient. Not necessarily to be profitable with advertising, but to come close enough to breaking even that it’s worth continuing the investment and building a viewer relationship. That won’t happen if it continues to build a relationship as an unwatchable show with nothing to offer.

Second, we’re now only a few months away from the launch of a competing local morning show on City TV. That show will launch with three times the staff, and you have to expect that the difference in quality will be noticeable almost instantly. If Global’s morning show hasn’t developed a strong connection with viewers by then, any morning viewing looking for a local alternative to Canada AM will switch to City instead.

Global: No comment

I tried to get comment from the three broadcasters for my story, but only heard back from one by deadline (though CBC did provide me with some data). It’s funny how those with good ratings information are always the easiest to get in touch with.

When I finally got Global Montreal station manager Karen Macdonald on the phone on an unrelated matter, I asked her about the ratings, and whether she’s disappointed in the numbers from the morning show. She said she doesn’t believe the ratings, that she feels Montreal’s English market does not have a large enough sample size, and she doesn’t have anything more to say on the subject.

Global has had various theories for why ratings show them so far behind their competitors (though they acknowledge that they are behind). They feel they have a strong francophone audience, which is ignored by BBM. They feel that the diary system is biased toward CTV’s self-marketing power that causes some people write down that they’re watching CTV News when they’re actually watching Global. BBM rejects the latter argument, saying diaries ask for network, channel number and program name, and survey takers are called if there is any discrepancy.

I can understand Global’s frustration with the ratings. This isn’t an easy market to crack. CTV had been the only private game in town from when it launched in 1961 to when Global opened in 1997. CFCF’s audience is intensely loyal, which leads to high ratings which leads to larger budgets which leads to better quality which leads to higher ratings. Only an overwhelming infusion of money over a long period of time could seriously compete with that, and even Shaw isn’t ready to spend that kind of cash.

At least with mornings, Global didn’t have to compete with CTV here. It runs the national Canada AM show (though “national” might be exaggerating since western CTV markets have local morning shows). But viewers so far are still happy enough with that and haven’t been switching. Shaw and Global need to do a lot more if they’re serious about making this show a success and keeping it going past that five-year mark.

More numbers

The rest of the ratings details don’t show much difference from the last report. CTV Montreal’s newscasts still dominate in every time slot by a wide margin. The weekday 6pm newscast has a 52.8% market share, compared to 4.5% at CBC and 1.5% at Global. In terms of actual viewers, that works out to 133,000 for CTV, 11,400 for CBC at 6, and 3,800 for Global.

The top-rated show overall in the market is CTV’s 6pm newscast. The second-highest rated is the weekend 6pm newscast.

There has been some variation. CTV says its 6pm weeknight audience is up 11%, the 6pm weekend audience is up 7.4%, and its late-night audience is up 20.5%, while its noon newscast has dropped by 21%. GM Louis Douville told me that they would be looking at the noon show. Coincidentally the next day he told me that Paul Karwatsky is being moved off of it so he can co-anchor the 6pm newscast an anchor at 11:30pm while Catherine Sherriffs is on maternity leave.

At CBC, the 5pm evening newscast continues to make gains. The spring 2013 numbers show that in the English Montreal extended market, the show has 21,000 viewers at 5pm and the same at 5:30. Its share of the audience has more than doubled for both those periods since 2011. But the 6pm newscast, which has to compete with both CTV and Global, hasn’t seen that kind of growth. It has only 11,000 viewers in the latest report, and only a 5% share, compared to a 16% share at 5pm.

And yet, when you watch the newscast, it’s clear that they’re trying to push viewers to tune in at 6. I can’t count how many times I’ve heard “we’ll bring you more on this story at six o’clock.” But clearly viewers are switching channels at that time. You have to wonder why they don’t just come out with their news at 5 and either kill the last half-hour or turn it into something else.

Unfortunately decisions like these are made in Toronto, so we won’t be seeing any big changes unless they make sense on a national scale.

CBC’s late-night newscast has 5,000 viewers, or a 4% share, same as it had in the fall.

The BBM measurement covers three weeks in February and March. The next measurement of diary markets like Montreal will take place in October and November, for publication in January 2014.

 

| TV

Elysia Bryan-Baynes named late-night anchor at Global Montreal

This is how I imagine Elysia Bryan-Baynes celebrates everything.

This is how I imagine Elysia Bryan-Baynes celebrates everything.

Global Montreal has finally filled the seat that was vacated by Richard Dagenais when he moved to mornings in January: Reporter Elysia Bryan-Baynes is being upgraded to the anchor desk, it was announced on Wednesday morning. Her first day on air is June 3.

Bryan-Baynes, an avid comic-book reader, has been with Global Montreal since 2003, but this is her first permanent job at the station, station manager Karen Macdonald tells me.

“Elysia has literally been a freelancer here since 2003,” she said. “We’ve had lots and lots of babies and we’ve had lots and lots of mat leaves” that she’s been able to fill. Macdonald attributes the lack of openings both to the station’s tiny size since it drastically cut staff in 2007, and to its bizarrely low turnover rate. “People just don’t leave here,” she said. “So since 2007 since we had the cuts we haven’t had that many departures.”

The new morning show, which brought a handful of new jobs including two anchors, created an opportunity.

“Of all the candidates, her screen test was the best,” Macdonald said. “I think people will be intrigued and pleasantly surprised.”

Bryan-Baynes hasn’t done much anchoring, which Macdonald said was “because she’s had so much else to do” with reporting, including some filling in at the National Assembly. “She’s a really strong anchor, she has a lot of experience news-wise. It requires a lot of experience, because basically they’re by themselves a lot in the evening.”

For her part, Bryan-Baynes says she’s really excited about the new gig. “I’ve loved the work and the team since I arrived in 2003,” she tells me. “Global has always made me feel part of the family. Now its official. For now, I’m feeling excitement and great sense of responsibility. I’m sure many other emotions will hit me between now and when I start in June.”

Paola Samuel has been filling in on the late-night desk most nights since Dagenais’s move.

Global also announced to staff that Gloria Henriquez has officially been named associate producer of Morning News, a role she has been temporarily filling since the show began.

Karwatsky to take over late nights at CTV

Meanwhile at CTV, there’s also a change there to the late-night anchor desk. Catherine Sherriffs will be leaving on maternity leave this summer, and the station has decided to have Paul Karwatsky take over the late-night desk in addition to co-anchoring at 6 p.m., station manager Louis Douville told me. That means Mutsumi Takahashi will be doing the noon newscast solo.

| TV

TV ratings: Market still belongs to CTV

Fall 2013 TV ratings

Market share for 6pm weeknight newscasts among Montreal’s three English-language television stations

Its competitors might be expanding their local programming, but CTV Montreal isn’t exactly quaking in its boots. Ratings released this week by BBM Canada show CFCF with huge leads in its local newscasts in all time slots.

For the flagship newscast at 6pm, CTV has a 58% market share among adults, which not only puts it far ahead of its competitors, but means that there are more Montreal anglos watching CTV News at 6 than there are watching everything else on television combined during that hour. It’s hard to beat ratings like that. As I mention in a story in The Gazette, the local newscast has more viewers than even the most popular CTV primetime program, The Big Bang Theory.

CBC, the closest competitor, can barely be described as such. With a 5.5% share, it has one tenth of the viewers of CTV at 6. Global is even further behind with a 2% share and only 4,100 adult viewers, which I would describe as less than its previous numbers but that might have more to do with statistical error than an actual drop in audience (I’d also be comparing 18+ and 2+ audience, and might be missing the thousands of teenage viewers to Global Montreal’s newscast).

CTV’s dominance is also unshakable at noon (52% share), weekends at 6 (46% share) and late night (37% share).

CBC added weekend newscasts in 2012, and then later expanded the late-night newscast from 10 to 30 minutes. The Saturday 6pm newscast has a 5.3% share, comparable with its weeknight newscast. The late-night newscast has a 3.5% share.

If either station wants to seriously challenge CFCF for viewers, there’s still a very long road ahead for them.

The BBM numbers above represent measurements taken via written diaries on Oct. 18-31 and Nov. 8-21, 2012, during which all three stations’ newscasts presented special reports. The next measurement of local English television will be taken in February and March, and released on May 7. At that point we should have an idea of how Global’s new morning show is doing early on, and whether it has started eating away at the 41% market share held by Canada AM.

| Montreal, TV

Camille Ross leaves CTV for Global Montreal

Camille Ross (CTV photo)

Camille Ross (CTV photo)

As we begin a year that will involve a lot of new high-profile jobs in broadcasting, it’s inevitable that some of those will be filled by people already on the air who decide to move up by jumping to a competitor.

We’ve seen our first such move already: CTV Montreal reporter Camille Ross has been hired by Global to join their new morning show set to launch this spring.

Global News spokesperson Nick Poirier confirmed the news on Thursday, saying she will be joining the cast of the new show, but wouldn’t get into details because they weren’t ready to announce just yet.

Ross herself wouldn’t comment on the news, instead referring to Poirier for comment.

Ross grew up in Toronto and went to Ryerson University. She worked at the CTV station in Yorkton, Sask., and Global News in Regina before coming to Montreal to fill a maternity leave at CFCF.

CTV Montreal News Director Jed Kahane said he understood Ross’s motivations, pointing out that she was a freelancer for CTV when she left, and the prospect of full-time employment was an opportunity too good to pass up. Kahane said CTV wishes her well, in that way every employer wishes their former employees well in their future endeavours.

Kahane said CTV still has a rich bank of freelancers that it can continue to rely on to cover the news.

Global announced last month that Jim Connell and Rob Ostiguy had also been hired to run the morning show. Other hires, including other on-air personalities, have not yet been announced, nor has a start date.

(Hat tip to Mike Cohen, who revealed the news on Twitter on Wednesday evening.)

| Montreal, TV

CTV Montreal making final push toward HD newscasts

CFCF HD camera

One of the HD field cameras being used by CTV Montreal cameramen.

After what has seemed like eons since its competitors made the switch, CTV Montreal has announced that it’s making its final push toward launching a high-definition broadcast, which should begin in the spring or early summer. But it’s not all good news – technological change will mean a slight reduction in the number of technical staff at the station, management and its union have confirmed.

The station issued an update via its Facebook page last week, explaining that it had just put new HD studio cameras in place (viewers might notice a slight difference in colours or crispness in the studio shots during newscasts), and is building a new control room that will be HD-capable.

Other steps toward the conversion had already been taken earlier. New field cameras have been acquired, new editing suites installed, an upgrade to digital storage completed, and a new studio has been constructed that has the proper wiring and the level of detail necessary to work right in HD.

CBC and Global made the upgrade a long time ago. Both first moved to a 16:9 upconverted SD system, which masked the fact that they weren’t yet HD. CTV did not make a similar move due to a company policy that HD not be faked like that. CBC Montreal went through an upgrade that cost around $1 million that made it the first English CBC station in Canada to be fully in HD. Global’s conversion was a lot easier because it doesn’t have a control room – Global Montreal’s newscast is directed and controlled from Edmonton, leaving only the field cameras, studio cameras, edit suites and high-speed data connections to upgrade.

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| Montreal, TV

Max Harrold to become CTV Quebec bureau chief

Max Harrold (Gazette photo)

Max Harrold, a news reporter for The Gazette since 2006, has been hired as the new Quebec City Bureau Chief for CTV News. The move was announced this morning with mixed feelings by Gazette city editor Michelle Richardson. He leaves the paper on Nov. 20.

Harrold, who tells me he’s 47 but has always seemed so much younger at heart, has been a general assignment reporter, specializing in breaking news. He’s also the guy behind the weekly Squeaky Wheels column, answering readers’ questions about issues involving transportation in Montreal. Before joining The Gazette he wrote for it as a freelancer, wrote for the Discovery Channel program How It’s Made, and worked in off-air roles at Global Television and CBC. He also worked for the short-lived Montreal Daily News, and was there when the paper shut down in 1989.

He’s a native Montrealer, but lived and worked in Los Angeles and New York for 13 years, and studied at Columbia Journalism School.

Harrold told me he had informal discussions with CTV Montreal News Director Jed Kahane before the latest round of buyouts at The Gazette, with the possibility of having to look for a new job at the back of his mind. In the end that would become unnecessary, since there were no layoffs of reporters, but discussions continued.

“I thought it would be for an off-camera job or a research job,” Harrold said when he called me from the office, where he’s getting congratulations from his colleagues. But Kahane needed someone with excellent reporting skills for the Quebec City job, and Harrold fit the bill.

“It’s an interesting time in Quebec City, and it’s a bureau where I want someone who overall has an understanding of quebec politics,” Kahane said. “Max is a veteran, he’s an experienced editorial guy (and) he was the kind of person I was looking for.”

Harrold doesn’t have any on-air experience in television, though he went through a screen test that was enough to convince Kahane the jump to television could work. Kahane points out that other print journalists have moved to television with great success. He mentioned people like David Akin at Sun Media. Nancy Wood, an anchor at CBC Montreal, is another former Gazette reporter and print specialist who made a very successful transition into broadcasting.

Kahane said that with strong editorial judgment, learning the technical part isn’t a big problem. The former is valued far more than the latter in a television reporter.

Nevertheless, Harrold admitted it will be a transition, and he’s already been practicing proper standups in front of a mirror.

Harrold begins at CTV in December, and will spend his first few weeks training, learning the ins and outs of TV reporting in general and CTV’s systems in particular. Kahane said he expects Harrold will do some on-air work in Montreal (he couldn’t say when we should expect to start seeing Harrold on air) and be ready to report from Quebec City by the time the National Assembly reconvenes for the new year in February.

CTV’s last Quebec City bureau chief, you might recall, had a fairly public resignation in July 2011. Kahane said he didn’t make any special requests of Harrold, though he did ask if Harrold had a television at home (Kai Nagata famously did not even though he was a TV reporter). Harrold said he has two. The embarrassment for CTV meant a lot of hesitation at choosing someone new for the position, particularly for going with someone young and inexperienced, so the position remained unfilled for more than a year.

Maya Johnson has been filling in, covering Quebec City and the National Assembly for the past few months. She’ll return to Montreal, where Kahane said she will continue her reporting, which he qualified as excellent, from here.

Harrold’s new job means moving to Quebec City (and finding a fluently bilingual anglophone willing to move to the provincial capital is also a big challenge in filling this position). Harrold will look for a place in Quebec City and expects to live there for a little while before his husband Greg joins him.

There’s no word yet on whether The Gazette will be looking to hire someone to replace Harrold, though I wouldn’t be surprised if Richardson is already getting unsolicited offers.

On a personal note, since Max is a friend, I’ll wish him well. But a warning: no mercy on the hilariously embarrassing gaffes that make live TV so much fun to watch.

UPDATE: Max’s first report aired on Dec. 12.

| Montreal, TV

CTV Montreal to reduce (but continue) local news during Olympics

CFCF’s anchor desk will sit empty until 6pm during the Olympics

Television changes during the Olympic Games. It’s like the usual rules get thrown right out the window. Canadian television stations relying mainly on rebroadcasting American shows in primetime? Not during the Olympics. NBC provides Olympic coverage, but CTV is doing its own thing entirely, focusing on Canadian athletes. TSN and Rogers Sportsnet in fierce competition? Not during the Olympics. They’re coordinating their coverage to give Canadians more choice, and some events (like the opening and closing ceremonies) will be carried on both simultaneously. Spending the bare minimum on Canadian content? Not during the Olympics. CTV and the other broadcasters are spending millions creating their own live, remote, high-definition programming that will dominate the airwaves throughout the Games.

It’s this domination of the schedule that has led to one change that requires approval by the broadcast regulator.

CTV asked the CRTC to temporarily relieve it from some local programming requirements during the Olympics. Currently, CTV’s stations in large markets (Toronto, Ottawa, Montreal, Calgary, Edmonton and Vancouver) are each required to air 14 hours of local programming during each week. Other stations are required to air seven hours of local programming a week. CTV asked the commission to, in light of how much time it needs to devote to the Olympics on its schedule, reduce that to seven hours a week for the entire network.

The CRTC agreed to this in a ruling issued June 27. That ruling lowers the minimum of local programming to seven hours for all stations, solely during the period of the Olympics (July 27 to August 12), and says it expects CTV to make up for the shortfall later in the year. (CTV said it would do so.)

CTV also asked for relief from a license condition requiring four hours a week of described video programming. Since described video is usually applied to things like dramas, sitcoms and documentaries, which won’t air much during the Olympics, the CRTC also relieved the CTV network from this obligation, again with the expectation that CTV would compensate for the reduction with an excess during the rest of the year.

No noon newscasts during Games

CTV Montreal (CFCF) normally airs 16 hours of local programming every week, including commercials (all of which is its newscasts – noon, 6pm and 11:30pm weekdays, 6pm and 11:30pm weekends).

The Olympic broadcasting schedule released Wednesday shows Games coverage throughout the day between the opening and closing ceremonies. Because the Olympics are in London, which is five hours ahead, live coverage begins as early as 4am and ends around 5-6pm Eastern time. This is the opposite of the Vancouver games, which were three hours behind and meant a lot of live broadcasting in the evening.

With the exception of the opening and closing ceremonies, the 6-7pm Eastern hour is left clear on CTV’s network, which leaves room for local news. This is followed by a four-hour Olympic Primetime recap of the day’s events from 7 to 11pm, which can then be followed by CTV National News and late local newscasts.

Mary Anne Gyba, programming manager at CTV Montreal, confirms to me that local newscasts will air daily from 6pm to 7pm and at 11:30pm throughout the Olympics, with the exception of the opening ceremony (Friday, July 27) and the closing ceremony (Sunday, August 12), which both run through the 6pm hour.

This means it will air 11 hours of local news the first full week and 10 hours the second week, far exceeding the reduced minimum requirement. (An alternative way of meeting the quota would have been to repeat local newscasts at 6am the next day, which CTV and Global both use regularly in underperforming markets, but with Olympic coverage starting at 4am, even this option doesn’t work for them.)

V stations get similar relief

In a similar decision issued the day after the CTV one, the CRTC also offered relief to two television stations – CFGS in Gatineau and CFVS in Val d’Or/Rouyn Noranda – from local programming during the Olympics. Both stations are affiliates of the V network, which is the French-language conventional television broadcaster in the consortium, and both are owned by RNC Media.

In its brief application, RNC said it was “highly likely” that V would not offer enough free time in its schedule during the Games for local programming, even though each station must broadcast only one hour and 15 minutes a week of local programming, which averages to about 10 minutes a day.

V’s Olympic schedule is much like CTV’s, with nothing scheduled during the 6-7pm hour (except during opening and closing ceremonies), and nothing after 11pm. V normally offers entertainment programming at 6-7pm instead of local news, to set itself apart from Radio-Canada and TVA. Still, it seems a bit incredible that such stations can’t find 75 minutes a week for local news.

The CRTC’s decision relieves them completely of the requirement to air local programming during the Olympics.

UPDATE (July 16): The CRTC has issued a similar decision relieving Télévision MBS Inc., which owns the V affiliate in Rivière du Loup (CFTF-TV), of its local programming obligations during the Olympics.

UPDATE (July 24): And finally, a decision relieving the owned-and-operated stations of the V network (CFJP Montreal, CFAP Quebec, CFKM Trois-Rivières, CFKS Sherbrooke and CFRS Saguenay) from their obligations. That application prompted a letter in opposition by SCFP union executive Denis Bolduc, saying that there was plenty of time in the schedule for V to air local news, that it should have asked for this exemption during its license renewal hearing last fall, and that the CRTC should maintain some minimum of local programming during the Olympics.

| Radio, TV

Local broadcasters win regional broadcasting awards

RTNDA Canada (Radio and Television News Directors Association) is putting out awards like a drunken award-giver. The latest batch is the central region awards, of which there are 35 recipients, including “honorary mention” awards. When the medium is restricted to broadcasting, the language is restricted to English and the geography is restricted to Quebec and Ontario, it shouldn’t be much of a surprise that some Montreal media are winning these awards.

Nevertheless, journalists deserve praise for their work over the past year, as marginally prestigious as it may be.

The full list of winners is here. Among Quebec (and by that I mean Montreal) media:

CTV Montreal was the big winner, picking up three awards:

  • The special report Dirty Little Secret (Part 1, Part 2) by Caroline van Vlaardingen, about how easy it is to get sexual services at massage parlours, won the Dan McArthur Award for in-depth/investigative reporting
  • The special report Caught in a Trap by Catherine Sherriffs, about the dangers to animals of traps in wooded areas, won the Dave Rogers Award (large market) for long features
  • The station also won the Hugh Haugland Award (named after a CFCF cameraman who died on the job) for creative use of video
CJAD won the Peter Gzowski Award for news information program for its reporting on the one-year anniversary of the earthquake in Haiti. Host Ric Peterson gives his thank-yous on his blog. Clips from the report can be listened to on the show’s podcast page.

The Ron Laidlaw award for continuous coverage went to CBC Montreal for coverage of last year’s Richelieu flood. An honourable mention went to Global Montreal for its coverage of the same floods.

| Montreal, TV

Should CBC and Global move their local newscasts?

When I was working on my story about Global Montreal, my editor suggested I write a companion story about the ratings for local newscasts, since it had been a while since The Gazette looked into that. (The last time was a year ago, when CFCF celebrated its 50th anniversary.)

I asked for basic ratings information from the three broadcasters, wanting to know what their estimated total average audience was for each of their local programs. BBM Canada, which does ratings measurements, doesn’t like too much detail about demographics being released, so I limited myself to asking for the total 2+ audience.

In the case of Shaw Media, that limitation wasn’t enough, and they wouldn’t give me their exact ratings for CKMI’s Evening News, News Final and Focus Montreal, saying they couldn’t because of their deal with BBM. Fortunately, I was able to get some ballpark figures by looking at the detailed master planners that Shaw Media provides to advertisers, which breaks down by station, by time slot and by demographics. Shaw warned me that these are just “estimates”, but they’re the best I could get, and the numbers were similar to what was reported last year.

CFCF and CBMT had no trouble providing me with their audience numbers (though in the case of CBC Montreal there was apparently some confusion over whether it was numbers for the Montreal market or total, which led to a correction on the story.)

CFCF > everyone

The numbers for the weekday 6pm newscasts are unsurprising, and haven’t changed much. CFCF dominates with almost 200,000 viewers on average. CBMT is next with its newscast peaking at 34,000 during the 5:30pm block (which is ironically when it presents national and international news), and CKMI has numbers in the four digits, somewhere around 7,000 viewers.

It’s pretty well the same story as last year, and just about the same story as a decade ago, except that in 2000, when Global Montreal was still new and still making significant investments in local programming, the number of people watching its local news was about three times what it is now, and it was in second place ahead of the struggling CBC, which had only two years previously had an audience as high as 60,000, and was above 80,000 in the early 1990s.

We have decades of numbers showing that CBC isn’t going to beat CFCF at 6pm, and 15 years of numbers that show Global trying every trick in the book isn’t going to help it succeed at that goal either. CFCF’s newscasts have more resources, more staff, more experience, and much more loyal viewers.

Assuming that the other stations want to maximize viewership for their local newscasts (and there’s certainly an argument to be made that Global is doing the absolute bare minimum when it comes to CKMI – even their upcoming morning show is being done because of a CRTC commitment), what can they do?

Throwing money at the problem is one solution, though people who remember the best years of CBC’s NewsWatch would note that they still weren’t able to create serious competition for CFCF in the 1990s.

News at 5 … or 7

Another option is to move the newscasts out of the way and hand the 6pm hour over to CTV. In 2009, CBC made a big move expanding its local evening newscasts to 90 minutes and having them start at 5pm. CBMT is seeing strong ratings gains for that hour, and is seeing more viewers from 5-6pm than from 6-6:30pm.

On the French side, the reanimated corpse of TQS known as V based much of its programming schedule on counter-programming, putting entertainment programming in the 6pm and 10pm hours when Radio-Canada and TVA have newscasts. The idea has worked for one of V’s biggest successes, Un Souper presque parfait at 6:30pm.

Of course, this has been tried before. Global Montreal tried starting local news at 5:30 twice, the last time in 2000. That lasted two years until they went to the half-hour news at 6pm that they do now. CBMT also tried starting at 5:30pm in the 90s, but didn’t have much success.

But I think it’s time to try again. V’s successes and CBC’s stronger ratings in its 5pm hour show that counterprogramming is a strategy that can work for an underdog. And the number of people working 9-to-5 jobs that get home just before 6pm isn’t the same as it used to be. Many people are working earlier and later.

I’m not a big fan of CBMT’s repetitive 90-minute newscast, though I can understand the strategy of letting people tune in for one half-hour block of their choice. I think CBC should just get rid of the last half-hour, move to a one-hour newscast with less repetition and more original local news, and use that other half-hour daily to produce some other form of local programming. A current-affairs show or local culture show would be, I think, dearly welcome in this market, and something that would fit well with CBC’s mandate. Putting such a show at 7pm, when CTV and Global air vacuous celebrity gossip shows, would be brilliant counterprogramming and give people like me a reason to watch television at that hour.

Unfortunately for CBMT, decisions like this are made almost entirely at the national level. It was a national decision to have a 90-minute newscast that starts at 5pm, and a 10-minute late newscast after The National. For such a change to happen, it would either need to be made nationally (ignoring the variations in each market) or would require a decentralization of decision-making that we haven’t seen in a long while.

As for Global, when I met with station manager Karen Macdonald, I asked why they hadn’t considered moving the newscast out of CTV’s shadow. She pointed out that they have tried that in the past, but also said they didn’t try it for long. She said they might consider it again, but that if it would move it would probably go to 5:30.

I think 7pm is a better bet. The competition – CTV’s awful eTalk and the second half of Coronation Street on CBC – is weak, they wouldn’t be up against any other local news, and I think more and more Montrealers are working later shifts or having longer commutes and are more likely to miss the 6pm news at CFCF.

But Entertainment Tonight and ET Canada are big ratings draws for Global. And replacing ET Canada with local news at 7pm would be a sign of serious commitment to local programming that I don’t think Global is prepared to sacrifice ratings for.

The other newscasts

While a lot of attention is paid to 6pm weekdays, I was curious what the other newscasts during the week get in terms of audience. Those numbers are rarely reported.

CTV’s ratings show that the late-night newscast at 11:30pm gets 57,000 viewers on weekdays and 55,000 on weekends – so those tuning in to Tarah Schwartz on Saturday nights is about the same as those tuned in to Catherine Sherriffs on Monday nights.

It’s worth noting that these numbers are higher than CBMT’s at 5pm. So when Debra Arbec left her job as late-night anchor to jump to CBC, she saw her average viewership drop. But that’s compensated by being a bigger fish in the smaller pond, being one of the faces of her station, and having more airtime in a day (with SportsNight taking up much of CFCF’s late newscast, anchor screen time is very limited).

At noon, CFCF draws 50,000 viewers, which is pretty impressive for a time when most people are at work or doing important things.

And on the weekends, Tarah Schwartz gets 119,000 viewers on average at 6pm. (She’s supposed to be getting a co-anchor at some point, but one hasn’t been announced yet.)

The other late-night newscasts have pretty poor ratings. About 14,000 viewers for the 10-minute block of CBC sandwiched between The National and George Stroumboulopoulos. Global’s ratings at 11pm are in the low four-digits, around 2,000 viewers (though that’s a seven-day average, and also includes the 11:30 slot).

Compare that to more than 80,000 Montrealers tuning in to CTV National News, and there really isn’t much competition here either.

I always found CBC’s late local news a bit awkwardly-scheduled, more as a continuation of The National than a standalone program. That’s great if you want a lead-in from Peter Mansbridge, but CBMT isn’t going to attract viewers who tune in to American dramas at 10pm. By the time the credits start rolling on those shows, the CBC late newscast is almost half done.

What do you think?

I’m curious what my loyal readers think of newscast scheduling. Would moving weeknight local news be a good idea for CBC and Global? Would you be more likely to watch if they were on at some other time? What should the other guys do to set themselves apart from CFCF? And what other kinds of local programming would you like to see in English Montreal?

| Montreal, TV

CFCF GM Don Bastien signs off

UPDATED Jan. 21 with comments from new CTV Montreal GM Louis Douville.

Don Bastien speaks at a recent CTV Montreal upfront presentation to advertisers

While viewers concern themselves with a high-profile change behind the anchor desk, there’s another, perhaps more important, staffing change happening behind the scenes at CFCF.

Don Bastien, who as you can see from the photo above has been general manager of CFCF/CTV Montreal since 2001, is retiring. Today, coincidentally the 51st anniversary of the station, is his last day.

Louis Douville, the general manager at CJOH (CTV Ottawa), takes over starting Monday.

Bastien described his retirement to me as having “a touch of sadness” because of all the people he would be leaving. He’s been with CTV and related company Baton Broadcasting since 1972.

“That’s probably the most difficult part, when you’ve been interacting with them on a daily/weekly basis for all this period and all of a sudden that’s going to come to an end.”

Bastien’s planning to take it easy for a while, taking some time to catch up with life and family. They’re going to a ski trip in France next week, and he jokes that he might be playing golf “a little more than I did”. Beyond that, he plans to keep up with various philanthropic activities, and he’s been appointed to the board of St. Elias Mines of B.C., and he’ll be looking for other opportunities to keep active. But he says the days of a Monday-to-Friday 9-to-5 job are over.

The decade under Bastien was transformative for CFCF, in good ways and bad. When he was appointed to the position in 2001 after being CTV’s national sales director based in Montreal, the station had just been bought by CTV from WIC when WIC was bought by Canwest Global. CTV imposed a common brand for all its television stations, and the “CFCF-12” and “Pulse News” brands that had existed for decades were eliminated. A few years later, even the call letters were gone and everything became “CTV”. Many viewers still resent this stripping of the station’s identity.

A few years before the acquisition, the station cut just about all programming except for the newscast. What little additional programming remained would eventually be cancelled as well. The telethon, the morning newscast, Entertainment Spotlight and Sportsnight 360 all disappeared under Bastien’s watch. Some elements of the latter two have been incorporated into the weekend newscasts, but to a large extent CFCF is just a CTV rebroadcaster with a local newscast.

It’s a popular newscast though, with ratings that continue to obliterate the competition, and a high percentage of local news content. Bastien said maintaining this dominance, particularly in the face of increasing pressure from specialty channels, will be a challenge for his successor.

More recently, there has been significant technological change at the station. It began transmitting in high definition, later swapping out its analog transmitter and 50-year-old antenna on Mount Royal. Just last September it moved into its new studio, a million-dollar investment as it prepares to upgrade its newscast to high definition.

But when asked what his biggest challenge was in his decade here, Bastien points to the 2003 move from 405 Ogilvy Ave., where CFCF had been based since just after its launch in 1961, to 1205 Papineau Ave. in what has become the city’s broadcasting neighbourhood.

“The relocation project was a huge undertaking,” Bastien said. “Not necessarily from a technical point of view. But it was an opportunity for us to upgrade technology. When we went from tape-to-tape editing to linear editing. The real challenge in the relocation project was not moving from one building to the next. We were not moving technology, we were moving people, who had worked in a single building all of their career. We were changing areas of the city. That was huge, working with entirely different facilities.”

The move meant CFCF’s master control was moved to Toronto. Though the newscast itself is controlled from their building, advertisements and network programming are handled way down the 401.

The technological change is still ongoing. CTV is moving ahead with upgrades to equipment to prepare for the newscast moving to high definition. This will require new studio and field cameras (scheduled to arrive in the coming weeks) and new editing equipment and servers, which represents a substantial investment. Bastien said it will be dependent on how CTV authorizes capital expenditures. No date has been set, but Bastien said he expects it to happen either this year or next. Hopefully the recent upgrades of both CBMT and CKMI’s newscasts to high definition (or at least partly HD) will put more pressure on CTV to follow suit.

Asked what advice Bastien had for his successor, Bastien said Douville will need to “maintain our connectivity to our viewers, to our market, to our community.”

It’s a connection Montreal anglophone television viewers take very seriously.

Louis Douville

Douville comes back home

“It’s always been a dream to come back home,” says Douville, who takes over as CFCF’s general manager starting Monday. At that point, he said during a phone interview on Friday, he will be introduced to the staff and learn about things like where the photocopiers are. “Monday is mostly going to be about passing the torch,” he said.

But the training should be short. Douville has a lot of experience as general manager of a CTV station and said he’s very familiar with CTV Montreal.

Douville grew up in Montreal, attended Concordia University, and his family lives here. But his 30-year career took him to Edmonton, Saskatchewan and Ottawa before coming back home.

Douville described CFCF as the “crown jewel” of CTV, mainly because it’s the only station covering all of Quebec, while much smaller regions have multiple CTV stations.

“I’m fortunate that I’m taking over a station in good shape,” Douville said. With the station’s ratings dominance, “there are no pressing issues” and he reassures that “I’m not coming in to make many changes.”

Douville recognizes that the conversion to high definition is a priority. “It’s a situation we face in all our CTV stations” outside of Toronto, he said.

But he also said that it’s the content, not the resolution, that matters most. The market share is holding even though the newscast is still standard-definition, he said, and “those numbers speak for themselves.” Douville also said the technical quality is still very high (the lighting, the set design, etc.) and if it wasn’t for the 4:3 aspect ratio people probably wouldn’t notice it wasn’t HD.

CTV Montreal’s 6pm newscast on Friday ended with a brief goodbye to Bastien.

| Montreal, TV

CFCF makes Paul Karwatsky permanent co-anchor

Paul Karwatsky can put the reporter microphone away for good.

When Todd van der Heyden left CFCF for CTV News Channel, the speculation on who would replace him really came down to one choice: Either it’s Paul Karwatsky or it’s not Paul Karwatsky.

Karwatsky was the only other male anchor at the station, and while it wasn’t impossible that a woman would be picked to sit beside Mutsumi Takahashi, managers in TV news are still concerned enough about how things look that such a selection would seem unlikely.

Karwatsky was a great idea on paper. He’s a Montrealer, was already working at CFCF and had anchoring experience. The only strike against him was that he was young. And when your viewers have grown up with people like Bill Haugland and Brian Britt, going young presents a risk. (A risk that has already blown up in their face once.)

But when Karwatsky was selected to be “interim” co-anchor with Takahashi after van der Heyden left, it was just a matter of time before the position was made permanent. Barring some dramatic failure, he was clearly up to the job. And it would have taken a lot for them to decide to go with someone from the outside who CTV Montreal viewers are unfamiliar with.

As it turns out, it required only two weeks. CTV announced on Wednesday evening that Karwatsky has been made a permanent co-anchor with Takahashi. What was essentially a probation period or tryout has clearly been successful.

And being young isn’t the worst thing in the world. Andrew Chang at CBC is younger, and although his appointment as anchor of CBMT’s supper-hour newscast seemed similarly risky back in 2009, he’s fit into the role remarkably well.

The Gazette’s Bill Brownstein has the story, which has many of the same platitudes contained in the CTV story but also some colour about Karwatsky’s background.

What about weekends?

Now that Karwatsky’s position on the weekday desk has been made official, there’s the question of what to do with his former post. Before moving to weekdays, Karwatsky did weekend newscasts at 6pm with Tarah Schwartz and solo at 11:30pm. Schwartz has been doing both newscasts alone, which means her shift starts much later than it used to and the lineup editor has to do more of the work to setup the 6pm newscast.

CTV could choose to continue this way, or could hire someone else to take over Karwatsky’s old job. (UPDATE: News Director Jed Kahane confirms he will be hiring another anchor for the weekend desk.)

Either way, they could probably use another backup anchor. Caroline van Vlaardingen has been substituting on occasion as needed, and Cindy Sherwin has also done some anchoring, but other than that the cupboard is pretty bare.

| Montreal, TV

Welcome to CFCF’s postvanderheyden era

Todd van der Heyden won't be seeing Jellybean around much anymore. (Fagstein file photo)

It ended not with a bang or with a whimper, but with the standard anchor goodbye. Friday was Todd van der Heyden’s last day at CFCF, and the 6pm newscast spent a few minutes at the end to acknowledge the departure of one of its anchors.

It was no Farewell to Bill, the special program devoted to long-serving anchor Bill Haugland in 2006, but CFCF’s tribute to van der Heyden was appropriate and classy. For those who missed it, the whole thing has been posted online. You can watch it in the CTV News video player here.

The segment starts with van der Heyden introducing a story about pandas (the usual fluffy, funny and entirely expendable story that fills time at the end of a newscast) only to have producers pull a switcheroo and run a story about van der Heyden put together by reporter/anchor Tarah Schwartz, which includes some testimonials from some of his long-time coworkers. The packaged report is followed by a one-on-one with Schwartz and a speech from van der Heyden thanking viewers for their loyalty (as far as he knew going into this, only the latter part was going to be in the newscast).

Unfortunately for van der Heyden and viewers, there was no message from coanchor Mutsumi Takahashi, nor from weather presenter Lori Graham, nor from sports anchor Randy Tieman. They’re all off on vacation, and I guess nobody thought ahead long enough to have them record a short video message before they left. The result gave some the impression that they had intentionally kept quiet as a snub. And with due respect to the people filling in during the holidays, this kind of moment isn’t the same with Randy Renaud and Paul Graif.

For the record, Takahashi (who was also on vacation at the beginning of the month when the announcement came that van der Heyden would be leaving), had this to say to me on the subject: “Bill, Brian, Todd… All I can say, Steve, is that I’m obviously having trouble holding on to my men…”

Though it’s possible they exist, I don’t know of anyone there who didn’t like van der Heyden. No matter what your opinion of his work, it’s hard not to like him personally once you get to know him.

Mutsumi Takahashi looks at Todd van der Heyden with a mixture of loving affection and facepalming disbelief at his silliness. (Fagstein file photo)

Van der Heyden starts on CTV News Channel on Jan. 16, co-hosting the show Express, weekdays 1-4pm with Amanda Blitz.

At CFCF, no decision has been announced for his permanent replacement, but weekend anchor Paul Karwatsky (who led the list of candidates) has been named the “interim” co-anchor. This gives management more time to make a final decision, and a chance to try out Karwatsky in the post to see if he’s the one they want.

Good luck to him, and to van der Heyden I can only say: Qapla’!

For more on Todd van der Heyden and his departure from CTV Montreal, see my post on the subject from earlier this month. He was also interviewed on CJAD.

| Montreal, My articles, TV

More from CFCF’s new studio

Todd and Mutsumi play with their gadgets between live parts of the newscast.

In September, I visited CFCF to write a story for a magazine about their new studio.

That story just came out in Broadcast Dialogue, a controlled-circulation trade magazine for the radio and television industry in Canada. Fortunately for us without TV and radio stations, it’s posted online.

You can read the story, cryptically called “CTV Montreal’s new studio”, in PDF form. It’s part of the December/January issue, which is available in its complete form here as a PDF or here as a Flash-based digital version.

It marks what is technically my first foray into trade magazines (or freelancing for any magazine, for that matter). And I must say it was a pleasure to work for the Christensens, who run a mom-and-pop operation and wanted to treat freelancers well, a rarity these days. I even got a personal cheque in the mail with my fee just to make sure I got it as soon as possible.

The same image appears on background screens as the rotated plasma

The story is illustrated with photos taken by me during September before, during and after the launch. It starts with a little anecdote about different screens using the same feed of an animated CTV News logo, as illustrated above. It wasn’t a major problem, but required careful attention to camera movements to make sure the screens you see here with rotated graphics weren’t visible in the opening pan shot.

I’ve published photos of the new studio taken before the launch, as well as for my behind-the-scenes look at the first newscasts.

You can find more photos of the new studio sets below:

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| Montreal, TV

Todd van der Heyden leaving for CTV News Channel

Todd van der Heyden, who has been anchoring CTV Montreal’s noon and 6pm newscasts with Mutsumi Takahashi since 2008, will be leaving the station and moving to Toronto to accept a job as an anchor on CTV News Channel, CTV announced on Friday.

CTV Montreal has a story on its website, CTV News Channel has a press release, and Van der Heyden confirmed the news on Twitter. He also announced it to viewers at the end of Friday’s noon newscast (see video above).

His last newscast for CFCF will be Friday, Dec. 30. He starts anchoring CTV News Channel’s Express from 1-4pm weekdays with Amanda Blitz, starting Jan. 16.

You can read the abridged version of all this in the story I wrote for The Gazette. Or, for you TV fanatics, lots of detail and baseless speculation below.

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