Category Archives: Public transit

The young’uns speak

Poster for Jeunes pour Montréal

Poster for Jeunes pour Montréal

You don’t usually see third-party interest groups in municipal elections, but one has appearently formed called Jeunes pour Montréal. The idea is not to advocate for any particular political party but to raise issues of specific interest to youth, including public transportation. Its creators say they’re supported by student associations and not any particular party, so I’ll take them at their word.

They’re also (of course) active on social media, including Facebook, where we learn that the most popular issue apparently is metro service overnight. They’ve asked the three parties for their views on that issue.

Aside from the little traffic that would take a metro at 4am, the overnight hours are when track maintenance and other work is carried out that can’t be done while the trains are running.

But an increase in the frequency and reach of night bus service is an idea worth looking at.

UPDATE: Turns out the group isn’t authorized by the Chief Electoral Officer and its signs are up illegally. Some of them have already been taken down.

Free transit on Tuesday (with coupon)

This week, the national Super 7 lottery was replaced with a new one called Lotto Max. Loto-Quebec, which handles this voluntary tax on the stupid here, has been using some of its vast fortune to promote the new gambling scheme.

Among them is sponsoring free passage on all Montreal transit networks on Tuesday, which is the AMT’s car-free day (in case you haven’t paid attention to the news, that means a few blocks of downtown will be closed between the two rush hours, providing minimal disruption to commuting traffic).

To take advantage of free transit, people have only to clip the coupons that appeared in major newspapers, or download one from Loto-Québec’s website (from a PDF so compressed the fine print is illegible).

This might be of little use to people who already have monthly passes, but because this also applies to RTL, STL and AMT transit, it means you can freely travel on commuter trains and on off-island transit networks. Want to take a trip to Carrefour Laval? Dix-30? Or just take the comfortable train to the West Island after work? Might as well take advantage.

El-e-va-tion!

Inside a new elevator at Lionel-Groulx

Inside a new elevator at Lionel-Groulx

In case you haven’t heard, the STM opened elevators in two metro stations on Monday.

They made a big splash of it (two press releases), bringing out adapted-transit-user-representing board member Marie Turcotte to demonstrate them for the cameras.

Media coverage was light: CTV, CBC, Metro. The Gazette had a photo after the fact, but a Bluffer’s Guide that morning (written by yours truly) explaining a bit of background, like the fact that only the orange line is accessible, and this little matter with the trains themselves:

The suspension system on the train cars doesn’t keep them perfectly level with the platforms. Depending on how many people they are carrying, the floor level could be up to five centimetres above or below the platform level, making it difficult for wheelchairs (especially electric ones) to cross the gap. Right now, they’re having people accompany wheelchair users with special ramps that cross the gap (riders can refuse this help if they feel they don’t need it). The next generation of métro cars, which are still years away, will solve this problem.

I took the elevators at Lionel-Groulx a couple of times for fun. Ran into an old lady who got confused and took the wrong one. Use of the elevators was very light, which is either a testament to how well designed the station is or how little people know about the elevators so far. (They’re not reserved strictly for those with low mobility.)

One thing I only noticed when I travelled there today was that the Lionel-Groulx station now has an automatic butterfly door:

Automatic door at Lionel-Groulx

Automatic door at Lionel-Groulx

For those who don’t know, the butterfly swing doors are installed at entrances to metro stations because they can be opened despite a difference in pressure on either side, which happens often when you have trains coming into and leaving the station pushing all that air around. But this is the first time I’ve seen one that’s attached to a motor.

Quick redesign

Oh, and remember that point I made about the design of the panels next to the elevators potentially leading people to confuse the emergency button for a call button? Well, it looks like there was a quick redesign of that panel:

Panels at Berri-UQAM (left) and Lionel-Groulx (right)

Panels at Berri-UQAM (left) and Lionel-Groulx (right)

It’s possible this was part of the plan all along and these decals just didn’t get installed until after the elevators opened, but to me that seems unlikely.

Two metro elevators open on Monday

An elevator at Berri sits just above a recently reopened escalator.

An elevator at Berri-UQAM sits just above a recently reopened escalator.

The STM has asked the media to assemble at the Lionel-Groulx metro station on Monday morning to mark the inauguration of elevators there and at Berri-UQAM.

The elevators, whose construction began more than a year ago, are the first to be put in service on the island, and will join the three stations in Laval as the only ones so equipped. Elevators at Bonaventure, Côte Vertu and Henri-Bourassa are also under construction.

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STM open house this Sunday


A tour of the St. Laurent garage, following a bus driver on his daily between-routes.

I’m sure you’ve heard about it by now, but a reminder that the STM is holding a rare open house at its Legendre garage next to Henri-Julien Park near Crémazie metro on Sunday, Sept. 13, from 8am to 5pm.

The FAQ is here. The open house includes a 75-minute guided tour, for which they require registration at a specific hour.

The Legendre garage got a $102 million makeover, particularly to handle the new articulated buses that the STM is putting into service this fall. Those will be on display, along with a bunch of other stuff that’s a mix of cool behind-the-scenes information and PR BS.

Playing politics with the metro

Proposed extensions to Orange, Blue and Yellow lines - one for each city

Proposed extensions to Orange, Blue and Yellow lines - one for each city

La Presse had the EXCLUSIF last week that the mayors of Laval, Montreal and Longueuil are about to reach a deal that would see each city get a metro extension. If this idea sounds familiar it’s because it was raised in May (another La Presse EXCLUSIF), at which point I argued that one of those extensions made sense (the blue line) and the other two were much less worth the cost.

I’m not arguing that they’re not worth it necessarily. I like the metro and think it should be expanded where needed, even into areas that are less heavily populated. And I’d certainly rather see the government waste some money on public transit than on an unnecessary highway extension.

But it just seems so convenient that the three most-needed metro extensions work out to one for each of the major cities.

Vaillancourt needs MORE METRO!

Laval Mayor Gilles Vaillancourt, apparently not happy enough that he leveraged his city’s value as a swing-riding-rich area to get a nearly billion dollars out of the Quebec government for an extension of debatable value, is also demanding that his city get a discount on its use. He says people who take the metro in Laval should pay the STM’s Montreal rate of $68.50 a month, just like the people who use the Longueuil metro station do.

The solution to that dispute, of course, is to just do away with this exception to transit zoning and make people in Longueuil pay more.

(I don’t blame Vaillancourt for wanting more for his city or by making use of his strong negotiating position. There’s a reason he’s been mayor for 20 years now, and I would expect nothing less of him if I was a Laval resident. But there needs to be another tough negotiator on the government site, instead of politicians more than willing to throw away our money in order to win some swing voters and stay in power.)

Playing with numbers

I like the Laval metro. It’s pretty, it’s clean, it’s got elevators. It’s a fixed link between the two islands, which alleviates some of the congestion on the bridges (or, in a greener light, it will get more people to use public transit because it avoids the bottlenecks on those bridges).

But there’s an argument that’s used by Vaillancourt and others about it that bugs me. You can find it in this Gazette piece:

When the Orange Line was extended from the Henri Bourassa station north into Laval in April of 2007, with Laval getting three stations, projections called for 32,000 daily riders three years later, Vaillancourt said. But it took only nine months to reach 60,000, a level that has remined stable, said the mayor.

I’ve seen that a few places, but I have no idea where that 32,000 figure came from.

I looked back at some AMT literature and newspaper archives from when the extension was being built, and the figure I saw repeatedly wasn’t 32,000, it was 50,000. A letter from the STM’s Isabelle Tremblay on July 26, 2006 has this figure, as do AMT bulletins in 2001 and 2004. I also saw the number in three separate articles (from three separate journalists) in 2001-2002.

I find zero references to the 32,000 figure in news articles before or during metro construction. I also find no reference to the figure in a quick Google search of the AMT and Quebec government websites.

You know, if I was really cynical, I might ask myself if the figure was intentionally (and inconspicuously) lowered from 50,000 to 32,000 to make it look later on like the number of riders had greatly outnumbered expectations, when in fact it was only slightly higher than expected.

What’s important is what figure the government (and the people) had in mind when they approved the extension plan, and everything leads me to believe it was 50,000.

They also, of course, expected it would cost less than $200 million. When you consider that the costs quadrupled ($800 million, still $13,000 for each of those riders), you have to wonder if an underestimate of ridership is really proof that this experiment in suburban underground transit is something we should start up all over again.

I’m not against the metro extensions proposed here, though I would give priority to the blue line extension to Pie IX and the orange line extension to the Bois Franc train station. But if this deal suggests anything, it’s that decisions on these things shouldn’t be left to three big-city mayors hanging out secretly in a back room.

So Metro goes to the STM, 24 Heures goes to the AMT

First edition of La Page AMT, August 26, 2009

First edition of La Page AMT, August 26, 2009

The Agence métropolitaine de transport has announced that, starting Wednesday, it will be communicating with customers via a page in the free daily 24 Heures once a week. The first such page, announcing their new train cars, is available as a PDF. It appears on Page 12 of Wednesday’s edition.

If this idea sounds eerily similar to the Info STM page in Metro, it’s no coincidence. It all goes back to how these two newspapers got started.

A tale of two free commuter dailies

Metro began publication on March 1, 2001, a partnership between Swedish-based Metro and Montreal-based Transcontinental. A key part of the business plan for this newspaper was a deal it struck with the Société de transport de Montréal (then the Société de transport de la communauté urbaine de Montréal or STCUM). In exchange for exclusive distribution inside the metro system, the newspaper would give 2% of its advertising revenues (guaranteed at $900,000 for the first three years) to the transit agency. It would also give a free page in every issue to the STM so it could more easily offer information to metro users.

Before Metro’s first issue went out the door, Quebecor Media launched a campaign against the deal. Cease-and-desist letters went out to both the STM and Metro, followed by a lawsuit. Even a letter from former Prime Minister Brian Mulroney, a member of Quebecor’s board of directors. Quebecor’s argument was that a restriction against other newspapers distributing freely in the metro was a violation of its right to free expression.

The lawsuit was rejected in 2003, and in 2005 the Supreme Court of Canada refused to hear an appeal. (A similar lawsuit happened in Philadelphia against Metro, and it too ended up losing in court.) Quebecor was clearly not going to win this battle in court.

24 Heures from four years ago (Aug. 26, 2005)

24 Heures from four years ago (Aug. 26, 2005)

24 Heures, Quebecor’s answer to Metro, was launched as Montréal Métropolitain less than two weeks after Metro began distribution. Because of the agreement between Metro and the STM, the paper is distributed outside metro stations. And because of Montreal’s ban on newspaper distribution boxes, the company has to hire people to actually hand copies out to commuters. Without a distribution system in the metro, 24 Heures suffered, and constantly lags behind Metro in circulation figures.

At some point since its launch, 24 Heures decided to focus more on places Metro doesn’t distribute (which is basically everywhere outside the metro). One of those places is commuter train stations, where you’ll find yellow 24 Heures boxes but no Metro.

So it makes sense that the AMT and 24 Heures team up with this page.

What’s unclear is whether the AMT is paying 24 Heures for this page, or whether it’s being offered as part of an agreement with the AMT. I’ve asked the AMT about it, and will update this post with what they say.

La Page AMT will be published every Wednesday in 24 Heures starting August 26. 24 Heures is available in virtual format free online.

Fall STM schedules: New buses to Nuns’ Island, airport

Route of the 21 Place du Commerce (in blue)

Route of the 21 Place du Commerce (in blue)

The STM has released fall schedules for its bus network, which take effect on Aug. 31. Two significant changes are worth noting:

  • The creation of the new 21 Place du Commerce, which provides one-way morning-only service from the LaSalle métro station to the Place du Commerce and Bell campus on Nuns’ Island. The idea is apparently to provide quicker access from Verdun to the Bell campus in the busy morning rush hour. Workers presumably have more time in the afternoon rush and can take the 12 bus like everyone else.
  • The 209 Des Sources bus, which you’ll recall is now an all-day bus (Monday-Friday only) has been extended to the terminal at Dorval Airport. This helps with a big complaint from users who before would have to wait up to half an hour at the Dorval train station because the only bus to the airport was the infrequent 204. (This extension was on the summer schedule for the 209, but for some reason is only being announced now.)

A minor change (I’m sure there are others): the 350 Verdun/LaSalle night bus now ends at Newman and Airlie instead of the Monette-Lafleur terminus.

Proof-of-payment system

According to the schedule set in May, the STM is supposed to move to a proof-of-payment system starting Sept. 1. This means that you must carry your Opus card or ticket with you at all times in the metro system or on buses, otherwise you can be fined. (I assume there will be a grace/warning period before any actual fines are given in this way.)

New map

If you haven’t seen it yet, the new 2009 system map (WARNING: 10MB PDF file) currently being installed in metro stations is more colourful than previous versions. Among the changes, dated June 22: “rapid transit” routes (express and reserved-lane buses) are shown in green, and Monday-to-Friday-all-day buses are given their own category in the legend, separate from seven-day routes and rush-hour-only routes.

Open house

And while I have your attention, the STM is having an open house at its Legendre garage in Ahuntsic on Sunday, Sept. 13. Registration and the tour are free, and there are shuttle buses from the Crémazie metro station that will bring you there, since there’s no parking on site.

AMT unveils new cars; kids under 12 ride free

Lots of news out of the Agence métropolitaine de transport this week.

Among them:

Time for new blood on the STM’s board of directors

Brenda Paris

Brenda Paris

Mayor Gérald Tremblay got yet more bad news when he found out that the president of his party, Brenda Paris, has defected to rival Vision Montreal to run as a borough mayor.

In addition to her various roles with government and non-profit organizations in the city, Paris is a member of the Société de Transport de Montréal’s board of directors. There, she serves as the “transit users’ representative”, which means she represents regular people like us who take the bus and metro to work every day.

It’s one of two seats on the board set aside for this purpose. The other is for a paratransit users’ representative, and is currently held by Marie Turcotte. Both Paris and Turcotte have served since 2001, making for quite a long tenure.

All the other seats on the STM’s board are held by municipal politicians. Borough mayors, city councillors, or representatives of on-island suburbs. Now, having declared herself as a candidate, Paris has become one of them. (One might argue she was already one of them being president of a political party.)

I’m pretty sure that when the “transit users’ representative” was added to the STM’s board, this wasn’t what they had in mind for it. There are already far too many politicians on the board, and far too few people from the community.

I don’t know Brenda Paris, and I have no reason to believe that she’s anything other than an outstanding person. But after eight years on the STM’s board, I think it’s clear that she has more connections to municipal politicians and civil servants than she does regular transit users. It’s not a personal fault, it’s just the natural progression after eight years and being so involved in politics.

The STM has done a lot for transparency, and is continuing to improve (putting documentation online, for example, and releasing annual reports with useful statistics), but there are serious deficiencies, starting with the board of directors itself. While the agendas for meetings are published in advance, the items are vaguely described, and there is no supporting documentation available. Reference could be made to a new bus route in the agenda, but a description, map or schedule of that route isn’t available before or at the meeting to interested users.

At the meetings themselves, time is set aside for questions from the public (which usually comes in the form of complaints about individual cases of inconvenience from people who clearly have nothing better to do with their time), but when it gets down to business, there is never any discussion of the millions of dollars of projects approved unanimously. The actual meeting, with a dozen items on the agenda, lasts for less than 10 minutes, with the secretary noting only who was present and who moved and seconded various motions.

It’s time for a new transit users’ representative on the STM’s board. Perhaps even one selected by the transit users themselves instead of by political appointment. (I focus on Paris and not Turcotte here, though if a paratransit user was willing to serve on the STM’s board I would suggest change there as well.) And I think some consideration should be given to term limits for these positions.

I don’t know if Mayor Tremblay has the power to remove Paris from the STM’s board because she defected from his party (or whether he’d be so petty as to remove her strictly for that reason), but even if that doesn’t happen, I think she should recognize it’s inappropriate for her to continue serving on this board in this capacity.

I’m sure Brenda Paris is an asset to the STM, and would even suggest that she be appointed to one of the political seats on the board in the event she wins in November’s election. But she’s taking up a seat that needs to be filled by someone with new ideas and a better perspective on the issues that transit users face every day, someone whose votes won’t be clouded by the worry of how they might be seen on the campaign trail.

For that reason, I respectfully suggest that she resign.

Tramlicious

Union Montreal's Tram plan: Orange lines denote planned routes

Union Montreal's Tram plan: Orange lines denote planned routes

Saturday’s Gazette has a feature from transportation reporter Andy Riga about whether trams are the future of transportation in Montreal.

There are two schools of thought on the matter. On the one hand are people like Projet Montréal’s Richard Bergeron, who get a hard on every time he hears the word and thinks there should be thousands of them (250 km worth) criss-crossing the city. He even has a proposal to replace Mont-Royal Ave. with a tram. Tram proponents (which also include Mayor Gérald Tremblay) say they’re clean, they’re fast and they’re fun, and they’ll attract tourists as well as those who think buses are too crowded and smelly.

On the other hand, there are those who think trams are too expensive for their purported benefits. They’re inflexible, require large infrastructure costs, and won’t actually pull more people out of their cars even as they necessarily reduce the amount of roadway available to traffic. The Gazette’s Henry Aubin, for example, thinks that trolley buses, which are also electric but can navigate around roadblocks and don’t require tracks, are a less sexy but much more sensible option.

The story comes in many parts, in print and online:

Having heard arguments on both sides, I’m still on the fence about tramways. I like the coolness factor and appreciate how efficient they are, but I also agree with the argument that trolley buses are more flexible. The idea of testing them out on routes that are simple, straight and begging for transit infrastructure (like Pie-IX) makes sense to me. If it’s successful, then we can ponder more complicated routes like Côte des Neiges, Park and Mont-Royal.

The Opus bottleneck

Thousands cram their way into the Place des Arts metro station after a free Stevie Wonder concert on June 30.

Thousands cram their way into the Place des Arts metro station after a free Stevie Wonder concert on June 30.

Being the city of festivals, Montreal is no stranger to mass gatherings. It happens so often that the STM has gotten crowd control down to a science. Two stations – Pie IX and Jean-Drapeau – were specifically designed to handle large crowds for big events. Others can, with the help of some extra staff, be made to handle lots of people for a special event. It happens every Saturday night at Papineau (during the fireworks festival), and after every Habs home game at Lucien L’Allier.

The way it works used to be very simple. Open up a gate or unlock a turnstile, pull out one of those old-style fare collection boxes, and have an employee accept change, collect tickets or check passes to herd the crowd through quickly. It wasn’t perfect, but it helped a great deal.

At least, it did until Opus.

Users try to figure out the new turnstiles at Place des Arts

Users try to figure out the new turnstiles at Place des Arts

The Opus smart card has a lot of things going for it. It allows the STM to better control fares, it can be replaced when lost (assuming it is registered), it can be refilled, and it reduces human error in fare collection.

But there are also problems with it, similar to the problems I earlier mentioned with the accompanying magnetic-stripe cards. Two of them have a direct relevance here:

  1. Opus is not human-readable
  2. Opus is slow

The first part makes it useless to add extra staff. You can’t tell by looking at an Opus card whether it’s valid or not. You can’t manually deduct fares from an Opus card. Without a specialized reader (and I’ve yet to see an STM employee with a portable one), all they can do is tell you to stand in line at one of the turnstiles.

The tickets are a bit easier. Fare information is printed on the back, and so they can be taken and verified. Exact change can also be counted by a human. So long as the old paper transfers are still available, this method can still be used to clear passengers. But the vast majority of users use unlimited passes of some kind, either weekly or monthly.

The second part only makes the situation worse. With a magnetic-stripe plastic CAM, sliding the card through its reader would receive instant feedback: a green light and welcoming chime saying the card is valid, or a red X that denies the card-holder entry. The mechanical computer would make its decision by the time the card had completed its swipe.

With Opus, though, the computer takes a couple of seconds to figure out whether a card is valid. It may not seem much, but multiply that couple of seconds by thousands of passengers, and the delays add up.

Turnstiles at Papineau

Turnstiles at Papineau after fireworks

At the Papineau metro station on Saturday night, I decided to actually time how fast people could get through. In one minute, 80 people made their way through the five turnstiles (including the one at the booth). That works out to 16 people a minute through each turnstile, or one every 3.75 seconds. Last year, with the extra staff checking passes through an open gate, the rate was much higher.

Passengers board the 45 Papineau after fireworks

Passengers board the 45 Papineau after fireworks

Outside, passengers heading up Papineau were boarding the 45 bus. It took four minutes and 25 seconds to board 65 passengers (all standing in a line), which works out to about four seconds for each passenger. In the pre-Opus days, passengers would board buses as fast as they could climb the stairs.

It’s not obvious what can be done to alleviate this problem. There’s no simple way to design cheap smart cards that show their contents in a human-readable way. A redesign of the readers that would allow them to communicate faster would certainly be much better, if such a thing is technically feasible. Otherwise we’ll just have to live with longer delays when using public transit.