Category Archives: Opinion

CTV’s Express feels like anything but

Monday marked Todd van der Heyden's debut at Express, the afternoon show on CTV News Channel with Amanda Blitz.

Because he's from Montreal, because he's a nice guy and because he's a geek at heart, I wanted to be encouraging and wish him well in his new job.

Unfortunately, after sitting through the first three-hour program, I was left frustrated, both at what CTV seems to be doing with its all-news network and at how that industry is changing in general.

When it launched in 1997, what was then called CTVNews1 was licensed as a continuous 15-minute news wheel, repeating the headlines four times an hour. This was to distinguish it from CBC Newsworld, at a time when all cable channels had genre protection.

But as the CRTC came to realize that cable news was healthy enough to warrant direct competition, restrictions on the CTV network became relaxed, and now the two are effectively head to head in terms of format. This is a good thing.

What's not good is that rather than focus on more news to keep people better informed, CTV seems to be relying more on pointless, time-wasting banter that just wastes viewers' time.

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Technology is abandoning AM radio

The only portable AM radio I could find at a huge electronics store - a $10 radio with analog tuner

I did some Boxing Week shopping Thursday night. Despite the cold, I went wandering for about three hours around various stores, though for the first time in years I didn't have any big-money purchases in mind.

One thing I had been looking for was a portable device capable of receiving AM radio. Ideally it would have had a digital tuner, an antenna of some sort and an internal memory capable of recording the radio. As someone who writes about radio a lot, it helps to be able to record as well as listen.

But going through the aisles of iPods and other MP3 players at Future Shop and Best Buy, I discovered that such a device does not exist. Well, actually, it does, but it's kind of expensive and you can't buy it in one of these stores.

In the end, I bought the radio you see above, a Dynex (read: cheap as hell) FM/AM pocket radio. It has an analog tuner and cheap plastic parts (and obviously no recording capability), but it has an antenna and a headphone jack, and though it's a bit noisy it receives CJAD and CKGM.

It used to be, even as little as a decade ago, that no one in their right mind would try to sell something as a "radio" and not include one of the two bands. But as portable CD players were replaced by smaller MP3 players with lower power demands and no moving parts, FM has become less of a priority and AM has been all but abandoned.

A portable CD player sports a ferrite bar AM antenna (left) about 4cm long and 3mm thick.

There are a few technical reasons for this. For one, because the AM band is at a much lower frequency than FM (centred around 1 MHz vs. around 100 MHz), the antenna has to be much longer. For older portable devices (like my old CD player pictured above), this is accomplished by coiling a long antenna inside the device. Ideally it would be strung out in a straight line for maximum reception, but coiling it is a compromise that works here, though its reception isn't as good and it's highly directional (which is why the angle at which you're holding a portable AM radio affects its reception).

In smaller devices, such an antenna - about the size of a AAA battery - becomes prohibitively large. Smartphones and iPods don't even have room for that AAA battery, much less an antenna for what has become a secondary function. For FM reception, portable devices ingeniously use the headphone cord for an antenna, but that doesn't work for AM.

In addition to the size of the antenna, AM radio is more susceptible to interference, requiring even more electronic real estate being used for filtering and amplifying.

"AM RF IN" marks where the AM antenna connects to the circuit board ("RF" means "radio frequency")

And then there's the simple matter of demand. Music stations long ago moved from AM to FM, as has CBC and Radio-Canada in Montreal. We're left with only three large commercial AM stations (CKAC 730, CJAD 800 and CKGM 990) and a handful of smaller AM stations that would be very difficult to capture with a portable antenna anyway.

That's about to change. The CRTC recently awarded two new frequencies (the previously dormant 690 and 940 kHz), and two new AM stations will be on the air at some point in 2012. Two others, who lost in the bidding for those frequencies, may also reapply for other vacant frequencies. By the end of 2013 we could have four new high-power AM radio stations in Montreal, at a time when most broadcasters have all but abandoned the band.

But can these stations survive if there's nobody left who can listen to them? It's not just iPods and smartphones. Even larger desktop alarm clock radios have started to abandon AM in favour of iPod connections. Unless a device's main function is broadcast radio, you're much less likely to find AM on it. And people like multifunction devices.

The one big thing keeping AM alive is the same thing keeping most radio alive: cars, which are so large there's no need to worry about space for an antenna. Entertainment for drivers obviously can't be visual in nature, so radio has become the perfect source for them. And radio has responded in kind by catering to drivers, focusing on rush-hour programming and having regular reports on traffic.

The industry has also responded by offering online streaming as an option, via apps for iPhones or other smartphones. Rather than capture a noisy signal through the air with a big antenna, smartphones can download a high-quality audio stream through the cell network they already use for phone calls and checking their Facebook.

But switching to the Web opens up these broadcasters to competition from all over the world. For people who don't care as much about local content, there is a seemingly infinite choice of things to listen to.

Five years ago, when asked by Forbes about why its MP3 players didn't have AM radio, a representative of SanDisk explained the technical reasons behind it, but added that "SanDisk is exploring the possibility of adding an AM receiver to some of its MP3 players."

I'm still waiting. Hopefully AM radio will still be around by the time a solution is found.

UPDATE (Jan. 9): La Presse has an arts section cover story today about the future of AM radio, which discusses this issue as well as the larger market for the band. It includes quotes from broadcasting consultant Michel Mathieu painting a dire picture for AM radio, which is kind of ironic because Mathieu was hired to get many smaller community stations their broadcast licenses, including stations like CJLO on the AM dial.

There's also a story about Paul Tietolman and his upcoming French-language talk radio station, with some thoughts from experts about its viability.

Traffic wars in Kirkland

I always laugh when I hear about people in suburbs complaining about traffic. It seems everyone wants giant highways heading into downtown, but they don't want anyone but them using their streets.

In Kirkland, there's a street called Henri-Daoust St., that acts as a shortcut between Antoine-Faucon St. and Brunswick Blvd., a bit west of St. Charles Blvd. It's a simple two-lane street that serves as a small artery for the area, and is used by the STM's 201 and 261 buses. But it was also used by a lot of people in western Pierrefonds to get around traffic on St. Charles.

Because western Pierrefonds is an area that is continuing to expand with new developments, the problem is only getting worse.

So residents on that street demanded traffic-calming measures, preventing cars from using it as a shortcut, at least during rush hour.

Complicating matters is that one end of the street is in Pierrefonds, a borough of the city of Montreal, while most of it is in Kirkland, an independent city. Pierrefonds had no interest in preventing its residents from using the street, and Kirkland could not legally block people.

Finally Kirkland decided to prohibit cars from turning left from Henri-Daoust onto Brunswick during the morning rush hour (and the reverse during the afternoon rush). Once drivers were aware of this restriction, they would stop using the street.

And, as it turns out, that's exactly what happened. More than 1,000 drivers stopped using the street as a shortcut, according to the city.

But residents still weren't happy, and they went door-to-door trying to convince people to push the city for more action.

The city reacted alright, by telling residents they were removing the signs prohibiting left turns, effective Dec. 15. Residents say it's "revenge". The administration is being called "bullies".

I don't know whether this move is badass, or just being a total dick. It certainly seems a bit of a juvenile way to get one's point across, if that's the goal.

But the pamphlet being passed around by residents (PDF) clearly states that they don't like the no-left-turns sign, that it wasn't their idea but was only reluctantly accepted.

The truth is there is no way to make everyone happy. There are things to be done to calm traffic to make neighbourhoods more livable, but people who live in the suburbs have to come to realize that their way of life isn't sustainable. Other people also want to live in the suburbs, and they will want to use your street.

And not every street can be a cul-de-sac.

Dropping dead isn’t such a bad thing

Warning: Deep thoughts below.

My great-grandmother died yesterday. She was 104.

It wasn't a surprise. She had been in a coma in the days leading up to her death, and it was just a question of timing. As it turns out, it happened just before my mother was scheduled to come in and do her shift by the hospital bed.

It's sad, but it's being met with a feeling of acceptance, and it got me thinking about death, and about the downside of being near-immortal.

I was watching an episode of The Simpsons, recorded on my PVR, when my mother called to give me the news. The episode was one of those this-is-what-the-future-is-like ones, and made jokes about the various technological ways some characters used to extend their lifespans. Just before that I was watching an episode of Buffy the Vampire Slayer, which has also explored the idea of how immortality isn't the best thing in the world.

Up until very recently, Jeanne Clément (née Béïque) was remarkably healthy for a woman her age. Even in a society where life spans are increasing, the average state of health at 100 is dead. But it wasn't just that she was alive. It was only a few years ago that she moved out of her home in Châteauguay and (reluctantly) into a nearby nursing home. Well into her 90s she was living alone and independently, doing her daily chores and occasionally getting help from one of her kids.

This story, written two years ago for the local paper, describes her dancing. At 102. I don't doubt it. By then she had a walker, but she was still quite agile, considering.

Obituary in The Gazette

Her first name was Jeanne, but I can't think of anyone who would have called her that recently. To the people in her home it would have been "Mme. Clément", and to everyone else, she was "Mom", only think of that word spoken with a moderate Québécois accent.

I'd like to say I knew her well, but I didn't. By the time I was old enough that going to grandma's house meant something other than finding toys to keep us occupied while the grown-ups talked about boring things, her ability to sit through long social events was waning.

She had 10 children, though by the time I came around it seemed like dozens. Those kids were married, many had kids of their own, and in some cases grandchildren. Even a simple gathering limited only to her descendants and their spouses became a big affair. The photo above was taken at one of those in 2008. The family is so large at this point that while I recognize just about everyone, I can barely remember where people are placed on the family tree.

I saw her once, with my mother, shortly after she moved into her retirement home. We looked at some old photos, and I remember being impressed with how intact her memory was, describing things that happened in a past three times my lifespan. It was like someone from that era had walked through a time machine. In hindsight, I wish there had been more experiences like that, and maybe fewer where I was playing with toys in the basement and counting the seconds until we left for home.

She might have lived to 110 or 120 had it not been for a stroke less than two weeks ago, that left her in that coma. Given her age and the brain damage caused, it made sense to simply let her life slip away and keep her as comfortable as possible.

I don't have strong feelings either way on the issue of euthanasia or assisted suicide. I think people should be given the power to end their suffering if there's no hope of recovery. But I also think that opening the door to making such life-or-death decisions could lead to abuse, or to people making these decisions for the wrong reasons.

In this case, at least, the wishes of the patient weren't really an issue.

"I'd like to drop dead, you know," she said in an interview conducted a few years ago, back when she was still living at home and in complete control of her faculties. My mother laughed when she heard that statement, entirely deadpan. It wasn't that this old woman wanted to see herself die, merely that she'd rather a quick death than a long, painful or depressing one. It's a sentiment my mother shares.

There were also psychological reasons, as much as physical, for not wanting to do on. As fun as it might seem to live to such an old age, my great-grandmother lived to see all her peers die. Her husband, her friends, even one of her children (the latter slowly, from cancer). It's a depressing thought. When you reach that age, and realize that almost your entire life is behind you, and that you've already accomplished almost all of what you're going to do in your life, there's the temptation to wonder whether there's any reason to go on, no matter how healthy you are.

I don't want to paint the picture of a depressed old woman just waiting to die. She had a long life and raised some great children (with some pretty fantastic senses of humour, at the very least), and I remember her as someone who was caring and well loved. It's unfortunate I didn't know her during the decades of her life lived before I was born.

Her funeral will be some time next week. Hopefully, from her children who are now grandparents (and some even great-grandparents of their own) I'll hear some stories of that part of her life I never knew. And I won't be tempted to pull that electronic toy out of my pocket to pass the time.

As for my own life, I honestly don't know. I'd hate to be in a position of facing a slow and agonizing death, and if there was no hope of recovery I'd probably want my family to pull the plug. But it scares the heck out of me to think of being in that position. I have no desire to die. I could see myself living even if it meant nothing more than filling crosswords or watching TV all day. But that assumes my brain still functions and I am not in constant pain.

Hopefully I won't have to make any tough decisions about my own life for another 80 years. And by then, maybe everyone will be immortal.

If not, I fully expect a statue will be erected in my honour.

Quebecor doesn’t inform when it doesn’t feel like it

Last week I told you about Quebecor's new webpage where the media and telecom giant responds to criticism and perceived misinformation via open letter (instead of, say, responding to journalists' queries).

Though I have issues with Quebecor's way of dealing with news about itself (particularly its apparently systematic refusal to speak to journalists from Gesca and Radio-Canada, and to a lesser extent all other media as well), I thought this was a good step forward, that maybe the company would start interacting more with people and present its side of disputes more often.

Then, a few days later came the news that Quebecor was laying off 400 people across the country. This is a cull on the level of triple-digit job cuts two to three years ago by the CBC, CTV, Canwest and Rogers. And it's about three years since an even larger cut at Sun Media decimated its workforce.

It's hard to think of a way Quebecor could spin this positively, but they could probably talk about how this will affect their business, where the cuts will be concentrated, and what will happen to the workers.

Instead, the official response from Quebecor spokesperson Serge Sasseville was "no comment". The "Quebecor vous informe" website is silent on the issue.

Canadian Press finally got he union to confirm the job cuts, half of which is through voluntary buyouts and another 100 through other forms of attrition, leaving only 100 people laid off. It's still a significant cut, but at least some will be leaving on their own terms.

Had Sasseville decided he did want to comment and answer journalists' questions, we might get an answer to why a company that just started up a 24-hour all-news network that depends heavily on the work produced by Quebecor's existing print journalists is now making significant cuts to them. We might know why a company that seems to have no trouble making money feels the need to make such significant cuts in its workforce. We might know why the previous cut of 600 jobs only three years ago wasn't good enough to bring efficiency to its operations.

But instead, we'll just have to guess what those answers are, and it's entirely possible those guesses will be wrong.

24 Heures cuts photo department

It's unclear if these cuts are part of the 400, but news came out earlier this month that Quebecor's free Montreal daily 24 Heures had fired its three photographers, eliminating its photo department, as well as a number of copy editors.

Quebecor wouldn't confirm the news initially, but news came via social media, resulting in a blog post by former 24 Heures photographer Rogerio Barbosa, who quit his job there because the paper refused to pay his expenses. He then went to the Journal de Montréal, where he was locked out along with 252 others in January 2009. The newspaper he left, meanwhile, hired three people to replace them, apparently at a higher pay.

Barbosa's blog post got picked up by Le Devoir's Stéphane Baillargeon, who put this into context: Three photographers hired to replace one months before a lockout at the Journal de Montréal. During the lockout, many photos originally taken for 24 Heures got republished in the Journal. And then months after the lockout ends, suddenly all three photographers are fired.

It makes for a pretty strong circumstantial case that the three photographers were hired for the sole purpose of replacing locked-out Journal de Montréal photographers.

Nowadays, much of the photography appearing in Quebecor papers is done by Agence QMI, wire services, provided publicity photos or writers taking photos for their own stories.

(Baillargeon's piece resulted in a reply from Quebecor's Serge Sasseville, pointing out that 24 Heures still has eight journalists, two "journalistes-pupitreurs", two editors and a designer. Sasseville said six people lost their jobs - three photographers and three editors (of whom four were permanent employees and two freelance).

Kai Nagata’s renaissance

Kai Nagata has found an audience online far larger than he did on TV - at least in the short term (Fagstein file photo)

Let's get a few things out of the way first:

No, I don't actually think Kai Nagata is mentally ill. My "are you insane?" question was somewhat tongue-in-cheek. Kai is a friend, one I've gotten to know a little bit during his brief stay in Montreal. I've admired what was until recently an impressive career in television journalism, but also his creativity in other areas as well. He's a very smart guy, and a great communicator. That may be part of the reason he seems so eccentric sometimes (like the fact that he made a career in television journalism without owning a television set).

Super viral

When Nagata quit his job at CTV after only nine months and change, I was taken aback. I was just as surprised by the reaction that was sparked by a blog post he wrote explaining why he left. Even though it became public on the evening of Friday, July 8, it went crazy viral over the weekend. Thousands of links on Twitter, including from such heavyweights as Roger Ebert, Margaret Atwood and Jay Rosen. It was reposted by Huffington Post Canada, Rabble.ca, The Tyee and the Toronto Star, and linked to from websites like MetaFilter, Digital Journal, The Mark and Small Dead Animals and some blogs. Nagata said by Monday morning the post had more than 100,000 views, not counting those from other websites that reposted the text. By Tuesday, it was 170,000. By Thursday, 271,000. More than 1,000 comments, many responding to each other.

The mainstream media began to take notice after the Monday-to-Friday crowd came back to work. Nagata was interviewed on CBC Daybreak on Monday morning, later that day on CJAD, and on Wednesday, at length, on The Current. News stories were written by CBC (largely based off the Daybreak interview), the Toronto Star (which drew comments on Toronto.com) and La Presse.

As is their way, many media found ways to relate Nagata's story to others. Josée Legault and another CBC story packaged it with the News of the World shutdown, as if they were related in any way other than temporally. Others including the Ottawa Citizen and J-Source used Nagata's story as part of articles about people quitting their jobs. OpenFile was one of many to relate Nagata's story with that of Claude Adams, who was fired from his job at CBC after making a critical error while rushing on a story. Steve Proulx compared Nagata's opinions on journalism to those of Gil Courtemanche.

A writer in the Regina Leader-Post said restrictions on Nagata's ability to express himself also affect workers in other industries, and should be lifted.

But besides all that, the post generated a lot of discussion among his colleagues within CTV Montreal and other local media. And not all of that reaction was positive.

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Outsourcing returns to haunt Toronto Star employees

In January 2010, the Toronto Star and its union agreed on a plan that would allow the paper to cut jobs and save money while avoiding some more dramatic cost-cutting plans like outsourcing copy editing to an external company.

Those of us around the country who work in the copy editing field breathed a slight sigh of relief, knowing that somewhere jobs were being saved and would still be done locally. The issue appeared settled: The Toronto Star would still be produced by the Toronto Star.

Less than two years later, we seem to be back to Square One. The Star is offering another round of buyouts to cut staff even further (they won't say by how much they want to reduce the workforce) and Reuters is reporting a rumour that the Star again wants to outsource layout and editing work.

I hope that's just a rumour. Layout and editing is an important job in print media, and I'd hate to think that the industry is coming to a consensus that this work can be done by some kid in a third-world country with 20 minutes of training.

A time to remember – unless The View is on

People who follow me on Twitter know that one of my pet peeves is when the broadcast networks don't air major live news events, preferring to relegate them to their all-news networks (if they have them) and/or websites.

Various arguments have been brought forth to justify this. Very few people don't have access to all-news channels anymore. There's less interest in live coverage of boring things. People who want it can get it online.

In the end, the biggest factor is money, with a little help from the CRTC. Simultaneous substitution rules encourage Canadian broadcast networks not only to run American programming, but to run it at the same time as the American stations do. They also, therefore, discourage Canadian networks from running Canadian programming during peak hours. As a bonus, relegating important programming to cable channels makes it more likely that people will subscribe to those channels, meaning increased subscription revenue.

In short, this is why we see regular-season NFL games Sunday afternoons on CTV, but all CFL games - even the Grey Cup - air on TSN instead. It's not a question of ratings, because the Grey Cup gets huge ratings in Canada. It's because the NFL games are on CBS, NBC, ABC and Fox, while the CFL games aren't.

It's win-win for the networks, while the only people who lose are Canadian viewers.

In the past few years, there has been a trend where live national and regional events don't get carried on the broadcast stations. Elections are a prime example. Often election nights (particularly provincial elections where a local station would likely have to go it alone or in a small group) get little if any live coverage. Other major events not involving attractive British royalty getting married are also less likely to be seen on local over-the-air television stations.

During CTV Montreal's noon newscast on Thursday, it was mentioned that there would be live coverage of Remembrance Day ceremonies at 11pm 11am Friday ... on CTV News Channel.

Sure enough, looking at the schedule, I don't see a Remembrance Day special on CTV's main network.

As it turns out, there was a noting of the occasion on the network, and it was done in the most half-assed way I can think of. It was a video that looked like it had been created in the 90s (it wasn't in HD, though some footage was in letterboxed 16:9) of the national anthem being played over stock footage of old veterans marching, followed by a trumped playing, and then two minutes of silence while old black and white war photos appeared on screen.

The video lasted a grand total of six minutes, from 10:56 to 11:02. Then it was back to regularly-scheduled programming already in progress.

What was so important that it couldn't be pre-empted more than two minutes for Remembrance Day?

The View.

Yeah, that Barbara Walters female-panel talk show. And it's not like it's a special episode or something. No, when CTV cut to it, it was in the middle of a conversation on interracial dating.

The cut was half-assed at the beginning, too. The video cut into the Marilyn Denis show (an original CTV production) in mid-sentence, while they were discussing some fashion makeover. This bothered me a bit more because there's no simultaneous substitution argument. Rather than simply cancel the show for a day, or make it four minutes shorter, or have four fewer minutes of advertising, they let it run as normal and just cut into it.

It's not like this is breaking news they didn't know was going to happen. Remembrance Day is not a surprise.

It's a stunning lack of respect for the viewers of both programs, but that seems pale in comparison to how it treats veterans.

Every year, we get news stories about malls refusing access to veterans to sell their poppies, followed a day or two later by a follow-up story saying the mall's management had changed its mind or that there was a misunderstanding. This year we had stories about people stealing poppy boxes. Each time the news is met with outrage.

Every year, news anchors and reporters wear the poppy religiously, knowing a failure to do so could result in the wrath of viewers.

And here we have CTV, which couldn't be bothered to carry more than six minutes of Remembrance Day coverage because of two entirely forgettable daytime talk shows. It's not like it would have cost them anything, since they were already producing special coverage for CTV News Channel.

Where's the outrage?

How the networks covered Remembrance Day

  • CBC: A two-hour special on the main network and CBC News Network
  • Radio-Canada: A two-hour special on the main network and RDI
  • CTV: Six minutes on the main network, live coverage on CTV News Channel
  • Global: A one-hour live special, plus a half-hour documentary on Canada's last WWI veteran
  • TVA: No live special on main network (outside of regular news coverage). LCN checked in with ceremonies occasionally as it would car crashes or other stories
  • V: An infomercial
  • Télé-Québec: Nothing
  • Sun News: Full live coverage
  • CPAC: Full live coverage
  • Assemblée nationale: Business as usual, minus a moment of silence at 11am
(Not being able to watch a dozen channels at once, it's possible I missed brief acknowledgments of Remembrance Day from some of these stations. If you saw one, let me know.)

The radio stations weren't much better. While CBC and Radio-Canada had moments of silence (which is eerie and confusing on radio), commercial music stations treated the matter briefly. CKBE 92.5 marked the passing of 11am with a call to remembrance, and CJFM 95.9 had a moment of silence (which lasted no more than 30 seconds).

Clear Channel Cagematch: Tietolman-Tétrault-Pancholy

Over the past week, I have been taking a closer look at the applications for Montreal's AM clear-channel frequencies 690 and 940 kHz that were presented at CRTC hearings in October. In today's final installment, I look at the application from Paul Tietolman, Nicolas Tétrault and Rajiv Pancholy for a French news-talk station on 690 and an English news-talk station on 940. Though these are technically two separate applications, they are virtually identical in format and are being treated as one application here.

The would-be station owners at the CRTC hearing (from left): Nicolas Tétrault, Rajiv Pancholy and Paul Tietolman

Do you believe in radio? Do you believe that corporate greed and ineptitude has more to do with the decline of media than the Internet or changing habits? Do you think the thing the media sphere needs right now more than anything else is an owner with the heart of a mom-and-pop operation and the bank account of a Fortune 500 executive?

If so, the three men pictured above are here to be your saviours.

If you don't believe, if you think investing in talent has already been proven not to work, and that rigorous cost-cutting is the only thing that keeps radio profitable these days, then these three men will seem like morons willing to flush tens of millions of dollars right down the toilet.

Despite how closely I've followed radio, I can't honestly say which of these is true. I want to hope for the former, but the latter just seems more realistic.

And the success of these applications will depend, more than anything else, on which side of that fence three CRTC commissioners sit.

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Specialty channel war is screwing customers

UPDATE (Nov. 23): We have a truce! RDS2 has come to Videotron, while TVA's channels including TVA Sports and Sun News are coming to Bell TV.

This fall, two new all-sports networks are being launched. One, RDS2, is owned by Bell Media. The other, TVA Sports, is owned by Quebecor's Groupe TVA.

Personally, I think this is good news. Competition for viewers will do good things, like bring Montreal Impact games to the TV screen. And the CRTC has determined that sports channels - currently the most profitable format - are healthy enough that they shouldn't be restricted from competition. (Not healthy enough for Radio-Canada and Rogers to jump in the fray, but still healthy).

But you can't get TVA Sports if you're a subscriber to Bell TV. And it's not clear if you'll be able to get RDS2 if you subscribe to Videotron (it has deals with only Bell and Shaw so far). That may change (RDS2 is most likely doomed to failure if it can't get Videotron carriage), but even if it's just a delay, this is yet another example of two companies whose affiliated television distribution services are giving undue preference to their affiliated specialty channels.

Another example in the sports sphere is TSN Habs, a part-time regional offshoot of the TSN channel that has regional English-language broadcast rights to some Canadiens games. It's available on Bell TV, but not on Videotron, despite Videotron's huge subscriber base in Quebec, where I understand the Canadiens are popular - even among anglophones.

Sports isn't the only type of channel where this problem exists. In the past few years, broadcasters have applied for and received dozens of licenses for unregulated specialty channels - the so-called "Category 2" channels that aren't protected from competition and have low requirements for Canadian and original content. In exchange for some liberties in programming, the channels have no guaranteed carriage, so cable and satellite companies can choose whether or not to include them in their lineups, and the broadcasters can choose to charge whatever they would like.

Quebecor has been particularly active in this field, launching a bunch of new channels (including TVA Sports), many of them in high definition. In all cases, those channels are immediately carried on Quebecor-owned Videotron's cable system, but few of them are on Bell TV.

To give you an idea of what's going on here, I've compiled a table below of specialty channels owned by the big cable and satellite companies (Cogeco is included for reference, but doesn't own any specialty channels). I've limited the list to those channels that are either Category 2 (unregulated, with no guaranteed carriage) or that have high-definition feeds available.

I've marked in bold where a service is offered by the affiliated distributor that is not offered by at least two of its competitors, suggesting undue preference. I've marked in red where the opposite is true, where a service is not offered by the affiliated company but is offered by at least one competitor.

Channel Owner Bell TV Videotron Shaw Direct Cogeco Rogers Cable
Discovery Bell Media (64%) SD/HD SD* SD SD SD*
Space Bell Media SD/HD SD SD SD SD
MuchMusic Bell Media SD/HD SD SD SD SD/HD
MuchMoreRetro Bell Media X SD X SD(O) SD
MuchLOUD Bell Media X SD X SD(O) SD
Much Vibe Bell Media SD SD X SD(O) SD
PunchMuch Bell Media SD SD X SD(O) SD
Comedy Gold Bell Media SD SD X SD(O) SD
Investigation Discovery Bell Media SD SD X SD(O) SD
Discovery World Bell Media (64%) HD HD HD HD HD
ESPN Classic Bell Media (80%) SD SD SD SD SD
NHL Network Bell Media (17%) SD SD SD SD SD
TSN2 Bell Media (80%) SD/HD SD/HD SD/HD SD/HD SD/HD
TSN Habs Bell Media (80%) SD/HD X SD/HD X X
LCN Groupe TVA SD SD/HD SD SD/HD(Q) SD
CASA Groupe TVA SD SD SD SD(Q) SD
Prise 2 Groupe TVA SD SD SD SD(Q) SD
Mlle Groupe TVA Dec. 15 SD/HD SD SD/HD(Q) X
TVA Sports Groupe TVA Dec. 15 SD/HD SD/HD X X
Sun News Groupe TVA Dec. 15** SD/HD SD SD/HD(O)** SD**
Yoopa Groupe TVA Dec. 15 SD/HD SD SD/HD(Q) X
Showcase Shaw Media SD/HD SD SD/HD SD/HD(O) SD/HD
Showcase Diva Shaw Media SD SD SD SD SD
Action Shaw Media SD SD SD SD SD
BBC Canada Shaw Media (80%) SD SD SD SD SD
DejaView Shaw Media SD SD SD SD SD
DIY Network Shaw Media (80%) SD SD SD SD(O) SD
Dusk Shaw Media SD SD SD SD SD
Fox Sports World Canada Shaw Media (58%) X SD SD SD SD
Global Reality Shaw Media X X X X SD
Food Network Shaw Media SD/HD SD SD SD SD
History Television Shaw Media SD/HD SD SD/HD SD/HD(O) SD/HD
HGTV Canada Shaw Media SD/HD SD SD/HD SD SD
Movietime Shaw Media SD SD SD SD/HD(O) SD/HD
Rogers Sportsnet One Rogers SD/HD X SD/HD SD(O)/HD(O) SD/HD
Sportsnet Sens/Flames/
Oilers/Vancouver Hockey
Rogers SD/HD X X SD(O) SD/HD
OLN Rogers SD SD SD SD SD/HD
Setanta Sports Rogers SD/HD SD SD/HD SD(O) SD/HD

(Q)/(O): Denotes channels that Cogeco carries in Quebec or Ontario only.

*Discovery World HD, a separately licensed channel, is available on Videotron.

**The situation with Sun News is complicated by the fact that a conventional TV station was broadcasting its content. Rogers, Cogeco and Bell carried the conventional signal, but Sun News asked Bell to pull the channel or start paying for it.

You can see in the chart 12 instances among the 37 channels where there is evidence of undue preference. This does not necessarily prove such a thing - there could be all sorts of reasons to choose whether or not to carry a channel - but it's annoying nonetheless for customers who want a certain channel and can't get it for no apparent reason other than it's owned by the wrong cable company.

You'll also see four (UPDATE: five) instances where a service isn't offered by the affiliated company. It's worth noting that all of those services predate their ownership by the affiliated cable/satellite company.

The CRTC actually has a rule against this sort of thing. It's called "undue preference", and it is supposed to prevent just this sort of thing. The problem is that it's hard to prove. Negotiations between broadcasters and distributors are secret, and we don't know how much each distributor is paying for each channel.

Still, this may come to a head soon. Sun News has filed a complaint with the CRTC alleging undue preference on the part of Bell when it pulled the station's signal and refused to pay for it.

Hopefully the CRTC will take a close look at this issue and do something about it before the flood of new channels makes the problem - and viewers' frustrations - even worse.

Quebecor begins hypocritical outrage campaign

UPDATE (Sept. 20): QMI Agency has published a joke of a news article by Raphaël Gendron-Martin. It quotes only TVA's Pierre Dion bashing Bell and Cogeco for not carrying TVA Sports, and makes no apparent attempt to contact Cogeco or Bell for comment. The hit piece appears in the Journal de Montréal (on the front page), 24 Heures, TVA Nouvelles and Argent (twice). Dion also appeared on LCN and TVA's Salut Bonjour, where again no apparent attempt was made to contact Cogeco or Bell for comment, no mention was made of RDS2 or TSN's Habs channel not being on Videotron, and Dion went unchallenged on anything he said. (In the case of Salut Bonjour, it's clear host Gino Chouinard is being fed his questions and even refers to Dion as "boss" at the end.)

Despite what I am unfortunately forced to conclude (to use Dion's logic) was an organized misinformation campaign from Quebecor that abused its media power, Cogeco did respond by way of an open letter (PDF) that was also published on Facebook. Cogeco said it was interested in carrying TVA Sports and even made an offer that TVA refused.

No (public) word yet from Bell.

I sent an email to Gendron-Martin asking him about his article. He responded by pointing to full-page piece in Tuesday's paper by Danny Joncas, which quotes representatives of Bell and Cogeco. Gendron-Martin did not respond to questions about why he didn't contact Bell or Cogeco before writing his piece, nor why he didn't mention Videotron not carrying RDS2, nor whether he was ordered by his employer to write this article in this way.

Joncas's reaction piece was not posted online, either by the Journal or by any other QMI website. The original article from Gendron-Martin still appears on those websites unaltered, with no indication that there has since been a response.

Joncas's piece quotes both Bell and Cogeco saying these negotiations should be conducted privately instead of in the media, and that both are negotiating with TVA. It also says TVA rejected Cogeco's offer because it wanted better placement in Cogeco's specialty channel packages.

UPDATE (Sept. 23): The CRTC has released new rules concerning this issue (press release, decision, Globe and Mail story). It offers some specific rules (no mobile/Internet exclusivity deals for TV programs), but also includes a lot of rules barring things that are "unreasonable" or "excessive", which leaves a lot of room for disagreement over what qualifies as unreasonable.

It also pushes off a lot of decisions until later, including whether cable and satellite companies should be required to offer à la carte subscriptions (though they seem to be moving in that direction).

Whether those new rules will change how these big telecom companies deal with each other is to be seen.