Category Archives: Media

| Media, Opinion, Sports

Sports broadcasters should wake up and smell the sexism

Let me ask you a question: When was the last time you heard a woman do play-by-play for a National Hockey League game?

When was the last time you heard a woman do colour commentary for an NHL game?

When was the last time you saw a woman be asked for her opinion during a pregame, intermission or postgame show of an NHL game in Canada?

Chances are the answer to all these questions is never. Because it doesn’t happen.

Sure, there are women involved in broadcasts, but they’re in the roles of anchors (usually with a man), hosts (asking male analysts questions but rarely answering themselves) or reporters (just the facts, ma’am). Often they’re even physically separated from the men, either rinkside during a game, or in the case of Hockey Night in Canada in an area so far from the main desk they’re practically in a different room.

And it’s not just an NHL thing. Watch any NFL broadcast and you’ll see women on the sidelines instead of in the broadcast booth or at the analysts’ table. This isn’t just a coincidence, it happens so often it’s become a de facto template.

Now I’m not calling for 50-50 parity here. I understand that for sports like pro hockey and football, where former players tend to become analysts, you’re going to have a lot of dudes. And that’s okay. But there are plenty of guys giving their opinions about hockey games that have never played a single minute in the NHL. And don’t pretend there aren’t women out there who have strong, informed opinions about hockey.

Sportsnet, TSN, RDS and TVA Sports, to say nothing of ESPN, NBC, Fox and others in the U.S., need to do more to desegregate their broadcasts along gender lines. Chantal Machabée is great, but if she’s the only female hockey personality on RDS, that’s a problem.

Andi Petrillo recently made history as the first woman to get a full-time job hosting a sports radio show in (English) Canada.* The fact that this took until 2016 is shameful. In Montreal, of the three radio stations that air sports programming regularly, the best we can do so far is an hour a week on TSN 690 Sunday mornings hosted by Robyn Flynn.

We can do better than this. We can do better than pretending it’s not an all-boys club because we have a pretty girl interviewing coaches on the sideline. Especially when you consider all the stuff that pretty girl has to do on a regular basis to ward off anonymous stalkers and potential rapists. The Erin Andrews case alone should give us pause, force us to reflect on the real-world consequences of treating women on TV as sex objects, or putting them in a position where the viewer sees them that way. (Remember that the guy who secretly filmed her through a peephole he created in her hotel room did so not because he was some disturbed pervert but because he figured he could make a lot of money off the footage.)

We can do better than even the few women’s hockey games broadcast on TV being announced by male play-by-play announcers because there are no women qualified to do it. We can do better than all-male analyst panels all of the time, with at best a female moderator.

This isn’t a theoretical hope for some non-existent women. There are real women out there doing hard work who would love an opportunity to be considered for jobs that have, either consciously or unconsciously, been locked out to them.

More women need to be trained in play-by-play, which is a very tough job that doesn’t in any way require the person doing it to be a former player or to have a penis. Put women in these positions at lower levels, calling minor-league games and regional broadcasts before upgrading them to big national ones. Women need to be encouraged to express their opinions on the air rather than always defer to their male colleagues, and they need to be asked what they think. You might be pleasantly surprised by the answer.

Because there are a lot of women out there with opinions worth sharing. Whether it’s Andi Petrillo, or Andie Bennett, or Robyn Flynn, or Katie Nolan, there’s a perspective that we’re sorely missing.

Considering all the crap they have to go through in this business that their male counterparts never even have to think about, I think the absolute least you could do is let them have a voice.

Happy International Women’s Day.

* It’s happened in Quebec. Once. (Thanks Francis for pointing this out.)

UPDATE: If you don’t think sexism exist in sports broadcast media, check out Andi Petrillo’s story.

| Media

Montreal Gazette loses managing editor to Ottawa Citizen/Sun

Michelle Richardson, who in 2004 was a copy editing intern on the Montreal Gazette news desk, will become the next editor-in-chief of the Ottawa Citizen and Sun, it was announced on Monday.

She succeeds Andrew Potter, who left as Citizen editor to return to academia — funny enough, at McGill in Montreal. Keith Bonnell, who was the Sun’s editor, will be deputy editor for the two papers’ merged newsroom.

The company says it hired her for the job mainly because of her success helping to guide the Gazette through a tough digital transition.

I won’t go into too much detail because she’s a close colleague, but I will say it sucks to be losing yet another strong, young talent, even if she’s staying in the Postmedia family.

Richardson was the copy editing intern the year before I was. So I just assume I’ll also be offered an editor-in-chief position some time in 2017.

UPDATE: Concordia University with a brief profile of Richardson.

| My articles, TV

10 things that might disappoint you about skinny basic and pick-and-pay TV

It’s March 1, 2016, which means the Canadian Radio-television and Telecommunications Commission’s new rules about TV packaging take effect.

To explain it, I wrote this piece for Tuesday’s Gazette, which also lists exactly what you’ll find in a skinny basic package in Montreal.

But in hearing people talk about the new rules, it seems there are some misconceptions or assumptions that people have that will cause disappointments when they actually try to take advantage of the new rules. Here are the ones I can explain so far:

1. In Quebec, not much changes

Videotron, the market leader here, has offered a small basic package and build-your-own bundles for many years now. And until December, when it has to offer almost all channels à la carte, they really don’t have to change how they operate.

Videotron’s new $25 a month basic package is pretty similar to the old one, with a few exceptions:

  • RDI is not included. CBC News Network is, because of an order that news networks be distributed in minority language communities (at reduced prices). Outside Quebec, it’s the reverse: RDI is mandatory, CBCNN is not.
  • Stingray music channels are not included
  • Some out-of-market over-the-air channels are not included. The CRTC rules say stations from other cities can only be included if there are fewer than 10 local stations, and even then can be added to reach a total of no more than 10. That means Montreal’s basic package loses CJOH (CTV Ottawa, included for historical reasons because the station’s transmitter in Cornwall reached into western Quebec), Granby and Sherbrooke lose Canal Savoir, and Gatineau loses most Montreal stations. Videotron asked for special permission to keep these stations, but was denied.

2. The $25 maximum doesn’t include set-top box rental, installation fees or taxes

The CRTC is clear that the $25 price is for programming only. Renting a set-top box will cost between $5 and $10 a month depending on provider, and if you’re not already a customer you’ll need to pay extra for installation.

3. Providers aren’t offering special deals or discounts on skinny basic

It’s very clear that none of the major TV providers are really promoting this new package. CBC even found out about Bell ordering its customer service representatives not to discuss it unless asked, even though that’s a clear violation of the CRTC’s rules.

Other attempts to downplay are more subtle. Most providers list the package at the bottom of web pages. Shaw calls it “Limited TV”, Rogers calls it a “Starter package” as does Bell Fibe. Telus calls it “Lite”.

But even if the CRTC forces them to offer the same amount of visibility, they aren’t obligated to offer the same deals. Free equipment rental, new customer discounts, customer retention discounts, even bundle discounts don’t apply to this package (though Telus offers it at $5 off if you bundle with other services).

New IPTV providers are more aggressive, however. Zazeen, which is used by Distributel in Quebec, offers an Internet-based basic package for $10 a month if you prepay for 12 months. VMedia (which isn’t available here yet) offers it for $18 a month.

4. The channels you want to add will be the most expensive

If all you care about are TSN and Sportsnet, because everything else you can watch online, well I have bad news for you. The wholesale prices for those channels averaged $3 per subscriber per month in 2014, and they’re going up. Those costs are being passed on to you. To get them on Videotron you need at least the basic + 10 channels package, which is $50 a month. Shaw customers can add them for $8 each or $12 for both.

While the retail cost of the basic package is regulated at $25 a month, the cost of add-ons isn’t regulated at all. And nothing requires all channels to be offered at the same price. You could be charged $5 a channel or $20 for a pick-your-own package with a lot of exceptions.

5. No, you can’t get HBO for 1/5 the price of The Movie Network

While most channels will be available à la carte, in some cases there are multiple channels tied to a single licence. That’s the case for TSN, the four main Sportsnet channels, and The Movie Network. If you spend $15 a month for TMN and its five channels, you won’t be able to get just HBO Canada for $3 a month.

The CRTC is reviewing its rules for multiplexed channels and will remove the requirement that they be sold as one unit. But don’t expect HBO Canada to be offered anywhere near that cheaply.

6. It’ll probably be cheaper for you to keep your current package

If you’re interested in more than a couple of channels, chances are you’re better getting a big bundle, even if it might have some channels you don’t care about. It’s in the providers’ interest, and the broadcasters’, that as many people subscribe to as many channels as possible to spread the cost around. Simple economics will encourage you to buy more, just like a grocery store encourages you to buy in bulk.

7. Some channels will die

This is particularly true of independent channels like Vision, OUTtv and iChannel, that don’t have free advertising on CTV, Global or TVA. Some CRTC rules encourage providers to carry them, but if their number of subscribers goes down, they’re in big trouble financially.

8. Many channels will try to generate maximum demand at minimum cost

Consider a channel like AMC or FX. They’ve got some expensive must-watch shows during primetime, but the rest of their schedules are largely filler, with old movies or reruns. Expect a lot of channels to have one or two high-quality shows to get you to subscribe, but not much else for the other 22 hours of the day.

9. It’s competition, not regulation, that will really bring prices down

Part of the problem with TV service in this country is that because very few places have more than one incumbent cable company, there’s little competition (there’s satellite TV, but that has technical limitations). Bell and Telus are doing their part building up their fibre-optic networks to allow them to offer IPTV service.

But what would really make a difference are more independent third-party IPTV providers like Zazeen, VMedia and Colba.net. Those are still in their infancy and lack the kind of channel selection and quality the big guys have.

The CRTC has been doing a lot to make it easier for these guys to start up. New TV providers, even those operating in big urban centres, don’t need to have a licence until they reach a large enough subscriber base. Such exempt services also don’t have as many rules to follow. Plus they can use existing telecommunications infrastructure, similar to the way independent Internet providers do. And new rules about how the big broadcasters negotiate carriage will create less headaches for independent providers when signing carriage contracts.

But we’re still a while from these independents creating real competition for established TV providers.

10. No one really knows what the TV market will look like after this

We know that it will be more expensive to buy a set number of channels individually than in a bundle. We know that skinny basic will make less money for providers if they don’t have lots of add-ons. But how the economics will look exactly isn’t known.

Will we see channels go high-quality and expensive, like HBO, TSN and Sportsnet? Will they go cheap to maximize the number of subscribers? Will we see an explosion in the number of channels as the big guys try to maximize subscription revenue by splitting up their most in-demand programming? Will free previews be more or less common? Will this encourage more over-the-top offers for specialty channels wanting to bypass TV providers all together?

We’re not following the U.S. here, even though politicians there are trying to push for more consumer choice. So we’ll have to wait and see.

But it’s still a good idea

Skinny basic and packaging choice are good things. There are a lot of channels out there (*cough*BookTV*cough*) that survive almost solely on being included in large packages and have had nothing new to offer for years. Those deserve to reform or die.

But TV providers are going to do whatever they can to protect their bottom lines so long as they don’t have to worry about competition. So, unless you only want a few channels, and you don’t like sports, don’t expect to save too much under these new rules.

Instead, be happy that the money you pay is more likely to go toward channels and programming you care about than zombie services that profit from resistance to change.

UPDATE (March 1): I had a discussion with CBC Radio’s Q about the changes and what they mean for consumers.

| Radio

CRTC approves low-power FM retransmitter for Radio Moyen Orient

Realistic pattern of the new CHOU retransmitter

Realistic pattern of the new CHOU retransmitter at 104.5 FM

A year and a half after rejecting a technically identical proposal, the CRTC has approved an FM retransmitter for Radio Moyen Orient (CHOU 1450 AM) in Saint-Michel.

The new transmitter will operate at 104.5 FM with a power of 50 watts, from an antenna on top of the Sami Fruits building on 19e Ave., near Pie-IX and Jarry. The map above shows its limited coverage area, and the red parts show where it can expect interference from other stations.

The biggest source of mutual interference will be CBC Radio One’s transmitter at 104.7 in N.D.G., which will be harder to hear in areas of Ahuntsic and Villeray. But people in those areas will be listening to CBC on 88.5 anyway.

Red splotches mark places where CHOU may cause adjacent-channel interference with CBME-FM-1 at 104.7.

Red splotches mark places where CHOU may cause adjacent-channel interference with CBME-FM-1 at 104.7.

So what changed at the CRTC to change their minds?

That’s a good question, because I can’t really find any differences in the applications. It uses the same technical parameters, the same arguments, the same listener complaint letters and the same field measurements. But for some reason, the commission now believes the station has demonstrated a technical need for the retransmitter, which is at the edge of CHOU AM’s service area.

In the Commission’s view, the new transmitter would allow approximately 14,000 Arabic speakers to receive CHOU’s ethnic programming, mainly in Saint-Léonard. However, coverage may not be adequate in all of the targeted neighbourhoods because the proposed low-power transmitter would experience interference in most of its secondary service area.

So maybe the commissioners just changed their minds on the subject.

The decision means speakers of Arabic and other Middle-Eastern languages will be well represented on the FM band in Montreal. CKIN-FM 106.3, which was purchased by Neeti P. Ray last summer, has changed its schedule to be mostly Arabic.

CHOU has two years to implement the new transmitter, unless it requests an extension. Other FM frequencies can still be used for medium and low-power transmitters. An application is pending for 90.7, and the CRTC has determined that 107.9 isn’t protected.

| Radio, Sports, TV

Impact 2016 broadcast schedule announced

We now know where the 2016 Impact games — at least those played in the MLS regular season — will be broadcast, on TV and radio, in French and English.

Like with the NHL’s national/regional split, the Impact’s MLS games are split between those whose broadcast rights are sold by the league (which partners with TSN and RDS) and those whose rights are sold by the club (which partners with TVA Sports).

RDS: 13 games plus playoffs

RDS announced it will broadcast 13 Impact games, including all MLS games against Canadian opponents (Toronto or Vancouver), plus all playoff games. Its schedule also includes 10 Toronto FC games (three of which are against Montreal) and 10 Vancouver Whitecaps games (one of which is against Toronto and one of which is against Montreal), for a total of 28 games. Games not involving Montreal will generally be put on RDS2.

The RDS broadcast team is Claudine Douville on play-by-play, with Jean Gounelle doing analysis, plus Olivier Brett and Patrick Leduc during pregame and halftime.

TVA Sports: 21 games

TVA Sports, meanwhile, has the remaining 21 Impact MLS games, including the two games at Olympic Stadium, and the season finale on Oct. 23. Most games will be on the main channel, with Saturday night games moved to TVA Sports 2.

The TVA broadcast team is Frédéric Lord on play-by-play, with Vincent Destouches doing analysis.

TSN: 10 games plus playoffs

Ten games will be carried in English on TSN channels, including the season opener in Vancouver, the Saputo Stadium home opener April 23 against Toronto, and the last home game of the season, also against Toronto.

The TSN TV broadcast teams are Like Wileman/Jason deVos and Vic Rauter/Greg Sutton.

TSN Radio 690/CJAD: all regular-season and playoff games

On radio, all games are set for broadcast on TSN Radio 690, though that will likely change when scheduling conflicts arise with Alouettes games, Canadiens playoff games (don’t laugh) and next season’s Canadiens games in October. (That goes for RDS as well.)

98.5FM: minimum 21 games

Only 21 games are set for radio in French, on 98.5 FM, though that’s more than last year, and the press release describes it as a “minimum”. That station doesn’t have a backup in case of conflict, so can’t really broadcast games when the Canadiens or Alouettes are playing.

Jeremy Filosa is the voice of the Impact for 98.5. Each match will have a 30-minute pregame show and a postgame show.

You’d think this would open up an opportunity for Montreal’s all-sports-talk station 91.9 Sport to pick up those games. But it hasn’t chosen to do so. Even if the rights are dirt cheap, it’s expensive to produce such matches. That said, the thing 91.9 needs most right now is marketing and recognition, and broadcasting games would be a big step in that direction.

The full schedule, with broadcast partners for each game, is posted on the Impact’s website.

| Radio

Montreal’s Mike FM failed to meet licence conditions again: CRTC

CKDG-FM 105.1*, a 12-year-old commercial ethnic radio station in Montreal, is up for licence renewal, and for the third straight time the Canadian Radio-television and Telecommunications Commission believes it has failed to meet the requirements of its licence, by not serving a sufficient number of ethnic groups and not airing enough Canadian music.

In 2010, when the station’s licence was first renewed, the commission found that it had failed to pay $42,022 in required contributions to Canadian content development. As a result, the commission renewed the licence for just over three years instead of a full term of seven years, and added a condition of licence requiring it to repay the shortfall by August 2011.

In 2013, the second renewal noted that the station failed to meet that repayment deadline. Owner Marie Griffiths blamed the economic recession for putting financial pressure on the station, and said it would be repaid by August 2013, even trying to offer post-dated cheques as proof of this. There were also paperwork issues, getting annual returns to the commission on time. The CRTC again renewed the licence for a shorter term, until August 2016.

This time, the compliance issues aren’t about Canadian content contributions (a new policy exempts stations with revenues under $1.25 million from having to make them) or filing annual returns, but related to programming.

CKDG’s licence, amended in 2013, has the following conditions, in addition to the standard conditions of licence:

  • 3. The licensee shall devote a minimum of 60% of the programming broadcast during each broadcast week to ethnic programs, as defined in the Radio Regulations, 1986, as amended from time to time.
  • 4. The licensee shall devote a minimum of 50% of the programming broadcast during each broadcast week to third language programs, as defined in the Radio Regulations, 1986, as amended from time to time.
  • 5. The licensee shall broadcast, in each broadcast week, programming directed to a minimum of eight cultural groups in a minimum of six languages.
  • 6. The licensee shall ensure that at least 10% of the musical selections broadcast during ethnic programming periods during each broadcast week are Canadian selections.
  • 7. The licensee shall provide an appropriate proof of payment for the entire outstanding Canadian talent development shortfall of $42,022 identified in CKDG-FM Montréal – Licence renewal, Broadcasting Decision CRTC 2010-428, 30 June 2010, by 31 January 2014.

The station is proposing to keep these conditions, except the last, which has been fulfilled and is no longer applicable.

Cultural groups

Asked about the eight cultural groups it serves, CKDG listed “Greeks, Hungarians, Ukrainians, Romanians, Armenians, Italians, English and French Que?be?cois” in a letter to the CRTC. But English and French are not considered cultural groups according to the CRTC’s ethnic broadcasting policy, which means the station failed to meet that requirement.

The application says the error was because of “a misinterpretation of the Commission’s policy and was compounded by inadequate oversight of the weekly programming breakdowns. Although this error was unfortunate, it was honestly made, and has now been corrected. It will not reoccur.”

The station added programming last fall for Dominican, Guatemalan and Haitian communities to bring its number up to nine.

The new schedule for CKDG-FM (click for larger version)

The new schedule for CKDG-FM (click for larger version)

Canadian music

CKDG’s conditions of licence require it to ensure 10% of ethnic songs and 35% of non-ethnic popular music are Canadian. But the commission’s analysis, based on a week in May 2015, shows it offered only 0.76% Canadian ethnic music and 24.1% Canadian non-ethnic music.

CKDG blamed this on its “inability to keep adequate records” and on not sufficiently policing licence conditions for brokered programming.

Is $4,000 enough to fix this?

Unprompted by the commission, CKDG’s licensee Groupe CHCR (Canadian Hellenic Cable Radio), has offered its own penance for its wrongdoings: money.

“Groupe CHCR submits that it will voluntarily contribute the combined amount of $4,000 to FACTOR and Musicaction ($2,000 to each organization) over the next licence term,” the application reads, referring to the two major Canadian music development funds that larger stations are required to contribute to.

Requiring additional contributions is one of the options available to the CRTC. A short-term licence renewal is another. But it can also go further, imposing other conditions of licence, requiring the station to broadcast its failure to comply with its licence conditions, or in extreme cases suspending, refusing to renew or revoking its licence entirely.

Needless to say, CKDG isn’t in favour of most of these options.

New administrative staff

As part of its move to get its affairs in order, Mike FM has hired new senior staff:

  • William Hart, Director of Operations, charged with bringing “a greater level of organization and structure to the company.”
  • Geoffroy Bry-Marfaing, Assistant Director, charged with ensuring ethnic programs meet Canadian content requirements
  • Maud Mazaniello, Director of Communications, charged with improving communication with cultural communities, among other things

It has managed to do this thanks mainly to the half-million it received from selling sister station CKIN-FM. We’ll see if they can use that money to make this sustainable.

The CRTC is accepting comments on CKDG-FM’s licence renewal until March 15.

*CORRECTION: An earlier version of this post gave the wrong frequency for CKDG-FM.

| Radio

Gatineau’s Capitale Rock to simulcast shows from 91.9 Sport in Montreal

It’s still too early to determine if the new format of Montreal’s CKLX-FM 91.9 is a winner, but RNC Media has decided it’s good enough to start copying some of that programming on its Gatineau station Capitale Rock 96.5 (CFTX-FM).

Starting Monday, Capitale Rock adopts a hybrid format of rock music and sports talk, and will simulcast programming from 91.9, including its morning show, noon show and afternoon drive show. The rest of the schedule will be either local hosts or no host at all.

The announcement of the change did not go well with Capitale Rock listeners on Facebook, with many declaring they would stop listening to the station now that their favourite hosts have been replaced with Montreal-based programming. And though the station promises the programming will be “de-montrealized”, it’s hard to take that seriously.

The change does not appear to affect the three-transmitter station group in the Abitibi region, which also runs under the Capitale Rock brand.

The reason for the format change is obvious: Capitale Rock has atrocious ratings. The latest Numeris report shows it with a 0.5% market share among francophones in the Ottawa-Gatineau region, putting it well behind most anglophone music stations and even anglo talk stations. Even ICI Musique has more than twice the audience, both overall and among adults 25-54.

Will this turn things around? Several factors suggest it won’t. The Montreal station it’s taking programming from isn’t exactly a ratings powerhouse, and Ottawa has different sports teams that won’t be talked about regularly in a Montreal broadcast.

Plus, there doesn’t look like there’s going to be any live sports programming, at least at first. Cogeco has French-language radio rights to Canadiens games, which air on 104.7 FM in Gatineau. And French-language broadcasts of Ottawa Senators, Ottawa Fury and Gatineau Olympiques games air on Unique FM 94.5.

(via John Fowler)

| Media

Here are 14 articles in Le Devoir about changes at Le Devoir

I was going to do some interviews and put together a story about two major changes at senior management at Le Devoir, but it would be hard to top Le Devoir’s coverage of itself.

For those who don’t know yet, Bernard Descôteaux, whose title is “directeur” but basically meaning publisher, announced last summer he’s retiring after 42 years with the newspaper. That retirement took effect on Saturday. His replacement is Brian Myles, a former Le Devoir journalist and former president of the Fédération professionnelle des journalistes du Québec.

At the same time, the paper’s editor in chief, Josée Boileau, announced she’s also leaving the paper. Both La Presse and the Journal de Montréal report she was a candidate for the publisher job, suggesting not getting it was a reason for leaving. She would only say that the change at the top makes it a good time for her to go. Her replacement will be Luce Julien, who takes office on Feb. 22.

For more on Descôteaux, Boileau, Myles and Julien, here’s stuff related to them that has appeared in Le Devoir:

  1. (Aug. 12): Le directeur du Devoir annonce sa retraite — News story about Descôteaux announcing he’s retiring
  2. (Aug. 13): «Être le directeur du “Devoir” est un privilège» — Descôteaux’s announcement that he’s retiring
  3. (Jan. 19): Brian Myles à la tête du «Devoir» — News story about Myles’s nomination, with details on the selection process
  4. (Jan. 19): Same story, with the same headline, but by Presse Canadienne
  5. (Jan. 30): Bye bye, boss-e! — News director Marie-Andrée Chouinard’s homage to Boileau
  6. (Jan. 30): Message personnel — Boileau’s goodbye to readers, touching on the state of language, sovereignty and Quebec’s place in the world
  7. (Feb. 2): Merci Josée, merci «Le Devoir» — A letter from a reader thanking Boileau
  8. (Feb. 6): Rendre son «Devoir» — Q&A with Descôteaux
  9. (Feb. 6): Merci, Bernard! — A glowing homage to Descôteaux by Jean Lamarre, chair of Le Devoir’s board
  10. (Feb. 6): Plaidoyer pour l’avenir — Descôteaux’s final editorial, on the state of the French language, and a thank you to readers
  11. (Feb. 6): Garnotte’s caricature in honour of Descôteaux
  12. (Feb 8): Les patrons de presse — Stéphane Baillargeon on media moguls, in which he notes Le Devoir is not controlled by one
  13. (Feb. 8): Revenons à demain — Jean-François Nadeau’s homage to Descôteaux
  14. (Feb. 15): Luce Julien nommée rédactrice en chef du Devoir — News story on the announcement of Boileau’s replacement
| My articles, Opinion, TV

Canada’s TV industry still needs to get its act together on streaming

Want to watch the Super Bowl tonight online or on mobile? No problem. You just have to prove you’re subscribed to CTV through a participating TV provider.

Now, that might sound a bit ridiculous, since CTV is a free-to-air television network and doesn’t collect subscription fees, but it’s nevertheless true. Bell Media is streaming the Super Bowl only on its CTV GO app, and that application works only if your TV provider has a contract with Bell Media to provide it.

Unfortunately, while English Canada’s big providers — Rogers, Shaw, Telus, Eastlink and of course Bell itself — are participating providers, Videotron and Cogeco are not. It doesn’t matter how many RDS or TSN channels you subscribe to, you can’t get mobile access to the Super Bowl or other Bell Media sports content until they make a deal. And there’s no word on when that’s going to happen.

I explore this frustration a bit in this business story, which appears in Saturday’s Montreal Gazette. It quotes Videotron saying they’re negotiating, and noting that they have Global GO, TMN GO and some other services, but that’s it.

There are gaps all across the compatibility chart. I can’t find one cable provider that offers all TV everywhere products, nor any broadcaster that’s available on all cable systems.

Quebecor seems to be the worst offender on both sides. Videotron subscribers don’t have access to most Bell Media, Rogers or Corus applications. Meanwhile TVA Sports has live streaming available only to Videotron and Cogeco subscribers.

Why is it like this? Because as Canada’s vertically integrated media companies get bigger, they’re more able to play hardball. Negotiations for carriage become more complicated, and a company like Quebecor trying to hold out for a better deal for itself and its customers ends up getting left out.

(Of course, since negotiations are secret, we have no idea which side is being unreasonable in its demands.)

Online streaming isn’t regulated directly by the CRTC, but vertically integrated companies have been told to play nice on TV everywhere products linked to licensed channels. The problem is that a deal can be considered “commercially reasonable” and still be a bad deal.

TV everywhere compatibility has gotten a lot better over the past few years, particularly as Bell, Rogers and Shaw signed deals to make their programming available on each others’ systems. But if the industry wants to show the CRTC and the government that the free market works better than government regulation, if it wants to show customers that cable is still better than over-the-top streaming, it needs to grow up, sit down together and make this work.

TV everywhere should work everywhere. If it doesn’t … well, just remember how easy piracy is these days.

| Canadiens, TV

Sportsnet admits it’s using Canadiens Saturday night games as subscription bait

If you’ve been paying attention to the scheduling of Hockey Night in Canada, you might have noticed that Canadiens games are more likely to be on Sportsnet this season, whereas last season they were more likely to be on City.

This season, of the 13 Saturday evening games that have aired so far, plus the next one (Feb. 27 against the Leafs) that has already been assigned, six were put on Sportsnet, two on City and six on CBC or CBC and City. Of those six, three are games against the Maple Leafs, and two were nights the Leafs weren’t playing. Only once, on Oct. 17 (in the middle of their season-opening hot streak) did the Canadiens go on CBC and bump the Leafs to another channel (in that case, City), which caused plenty of frustration from Leafs fans who had been used to just owning CBC on Saturday nights.

The Leafs’ dominance on CBC is nothing new. The same thing happened last season. And it makes sense. The Canadiens have stronger ratings overall, but if you discount francophones who will watch those games on TVA Sports, the Leafs are the more popular team on English television on Saturday nights. And so Rogers gives them the network with the largest overall reach.

But what’s changed this year appears to be the order of priority when it comes to channel assignments. It used to be CBC > City > Sportsnet > Sportsnet One or 360. But now it appears Sportsnet has moved to the No. 2 spot on Saturday nights, to the point where City has on some weeks had either simulcasts of the CBC game or an all-American matchup.

I asked Scott Moore, the president of Sportsnet, about this during an interview I did for a Gazette story that appears in Saturday’s paper about the difficulty in finding live sports online.

“We want to put whatever games we can to the widest distribution,” he said.

But Moore, who noted he’s a Habs fan, admitted that the scheduling strategy has changed this year, and “the second best game has moved to Sportsnet and the third best game has gone to City.”

“That’s simply for a subscription play,” he said.

What does that mean? It means Rogers is putting that second-best game, whether it’s the Canadiens or Senators or Jets, on Sportsnet as a way of getting more people to subscribe to Sportsnet.

Sportsnet gets 72% of its revenue through subscriptions (75% if you also count Sportsnet One, 360 and World), and only 23% through advertising, according to figures from 2013-14 submitted to the CRTC. And as the CRTC mandates channels be offered on a pick-and-pay or small-package basis as of March 1 (and both as of Dec. 1), it’s in Sportsnet’s best interest to protect that subscription revenue.

It’s a balancing act from a capitalist perspective. Lock the games down too much on expensive specialty channels and you risk losing fans. Put too many games on free TV and occasional fans won’t bother subscribing to your sports channels because they don’t need them.

For a company that spent $5.2 billion on a 12-year deal with the NHL, finding that balance on the sport’s marquee night of the week is very important.

“It’s not so much a science as it is a feel,” Moore notes of how Saturday night games are assigned. That’s the big reason why channel assignments are only announced a week or two in advance, except where it’s a Canadiens-Leafs game, because that’s obviously going on CBC.

Had the Canadiens continued on their hot streak instead of plunging into the toilet with the rest of the Canadian NHL teams, we might have seen the Canadiens on CBC more often.

Will we see more subscription plays during the playoffs? The math changes then, with audience increasing and ad revenue becoming more important.

But at this rate they might not have to worry about it, because none of the seven Canadian teams are in playoff position (they’re all among the bottom nine teams in the league right now).

“It would be really interesting to see what happens between now and NHL trade deadline,” Moore said, a glimmer of hope in his voice that some miracle would save the postseason audience his company paid so dearly for.

| Radio

Elliott Price returns to radio with Sunday night show on CFMB

Elliott Price (file photo, obviously)

Elliott Price (file photo, obviously)

Two and a half months after being shown the door by TSN Radio 690, Elliott Price announced Monday he’s getting back on the airwaves, though in a much less high-profile gig: A two-hour Sunday night show on multilingual station CFMB 1280 AM.

“That’s what’s available,” Price told me about the timeslot. “I was looking around for airtime and there were other options that didn’t fit what I wanted to do, so this is what we’re going to do.”

This isn’t a new job that Price has been hired for, it’s time that he’s brokered on the radio. This means if he wants to get paid, he needs to sell his own advertising. It’s something he hasn’t handled before, he said, but he’s been talking to a few potential advertisers and he’s confident he’ll be able to sell the show.

“I’m confident because it’s affordable,” he said, in a somewhat self-effacing manner. Ad rates for Price is Right won’t be nearly as high as those for the TSN morning show.

The new show, which begins on Valentine’s Day, will be mainly Price talking about sports. It’ll start with a rant from Price, and follow with interviews and other talk. He’s roped in Grant Robinson, a former TSN 690 intern and co-host of The Sports Grind on CJLO, to join him so he’ll have someone to interact with regularly.

“I have a lot to say and I’ve bottled it up for two months,” Price said.

There will also be a podcast, whose schedule isn’t set in stone but will be “more than once a week” as Price’s schedule allows and as there’s enough material to talk about. The plan is to put the best of the podcast on the show and vice-versa.

“We can branch out, we can do more, but I think our basic focus should be sports,” Price said about the shows’ content.

Price didn’t want to talk about what happened at TSN Radio. I suspect that might be because it’s only been two and a half months and they’re probably still paying him some severance. But he did say that after the time off “it’s time to get off my ass and get back to work.” He’s been a guest on City TV’s Sportsnet Central Montreal, but that’s not permanent nor enough to pay the bills.

“What do I do? I watch sports, and I talk about them and right now it’s just my son listening to me. He’s a fine audience but he only pays me so much.”

The shift to another station, whose programming is mainly not in English, will be a change for Price. But so will the schedule, after so much time hosting morning shows.

“I still get up early but not as early, think more 6 and less middle of the night,” he said. “Now if we can retrain the pets we’ll be so happy. They’re still on the 4 am shift.”

UPDATE (Feb. 17): Price’s podcasts, including highlights from the Sunday show, are posted here. On Sunday’s first show, Price addresses his dismissal from TSN 690:

How is it possible that an all-sports radio station in my home town exists and I don’t work there? Just so you know, I never embarrassed the brand, was not let go for something I said or did or as far as I know didn’t do. I showed up for work every day — okay, 99 per cent of the time — on time. I missed one day of work in 36 years. Hey, I’m a numbers guy. And while I believe you have to offer something in my business to get something back, it’s their money. They get to decide who to spend it on, and you get to decide if that’s good enough for you.

Price also listed a series of local sponsors who jumped on board with the new show.

Price is Right’s intro is voiced by Jim Connell.

| Media, Opinion

Bell Let’s Talk: Are all of Bell Media’s newsrooms independently choosing to cover it?

On Monday, CTV News President Wendy Freeman appeared at a CRTC hearing in Gatineau looking into the future of local television, and she was asked about the editorial independence of Bell Media’s newsrooms, particularly in light of the Kevin Crull scandal, and journalistic independence code that followed it. Here’s what she said, from the transcript of that hearing:

It’s actually working out very well and what we have done is we’ve put a journalistic independence policy in place and basically so that there is never any interference from anyone that no one can ever influence our news division.

And if someone — anyone that works for CTV News feels that they are being pressured or influenced by someone, that they can come to me and that I now have a place to go if I feel that I am being pressured or influenced. And in the end, it is my choice on what we cover and what we do, and I have the final say.

But the independence policy was distributed across the company and in the end it basically says that no one has the right to interfere in our news gathering and in our news, and in our news editorial decision-making. And it has been going well. Thank you for asking.

Bell Media hasn’t published this independence code, but apparently its journalists can go straight to Freeman with any issues, and she reports directly to BCE CEO George Cope.

Two days later, there’s a test of this independence code as BCE does its annual Let’s Talk campaign to raise money and awareness for mental health. A laudable cause, to be sure, but it’s also an ad campaign with Bell’s logo all over it. (I first wrote about that aspect five years ago, and there was a followup counterpoint a year later.)

This year, as it has previously, Bell Media sent out a press release promising wall-to-wall coverage across its properties, including CTV News Channel, CP24, TSN, RDS, BNN, local CTV News stations and news-talk radio stations, plus newsy shows like eTalk and Innerspace. Everything under the Bell Media umbrella was going to talk about this issue.

So how does that square with the journalistic independence code? How are journalists supposed to feel independent if BCE is having them all report on a Bell campaign?

I put the question to Freeman, and here’s what she wrote back to me:

Thanks for checking in. I can confirm with complete certainty that all decisions to cover Bell Let’s Talk day and it’s mental health initiatives by CTV News outlets are made completely independent of corporate influence. CTV Newsrooms are unequivocally free to choose the news they cover.

Bell Let’s Talk Day is a news story every year that is of significant national interest.  It is being covered by a wide range of news outlets, including the CBC.

Millions of Canadians are engaged, making it Twitter’s #1 trending topic nationally and #2 worldwide. From politicians and the royal family to celebrities and athletes,  Bell Let’s Talk Day is clearly of interest to many, and as a result, newsworthy.

With regard to the press release cited in your note, we often announce in advance our coverage plans for news of national importance and of interest to viewers, always subject to change of course depending on the news of the day.

I’m still a bit skeptical about the influence Bell has over its newsrooms’ coverage. Here in Montreal, CTV News at noon had a five-minute remote interview with Mary Walsh near the top of the newscast (she did the rounds of CTV stations), and later another five-minute interview with a pro wrestler. During both, there was a graphic overlay of how many texts, calls and tweets were contributing to the campaign. That graphic, of course, used Bell’s logo, its colours and its fonts.

Mutsumi Takahashi interviews Shayne Hawke on CTV Montreal

Mutsumi Takahashi interviews Shayne Hawke on CTV Montreal

Does anyone believe CTV News would be doing this if this was a Telus campaign? Or a Manulife one? No, it would probably be covering it like CBC and others are covering today’s events: as an average news story about a trending topic, not a news event that requires special attention.

I certainly wouldn’t expect newsrooms to announce their coverage plans days in advance.

But who can be angry about more attention to mental illness, right? It’s a good cause, so why would a news director choose not to report on it, unless out of some malice? Is it so bad to hand over CTV News to Bell’s corporate PR people for a day for some joint venture for charity?

I’m a bit concerned that CTV News and other Bell Media news outlets are being a bit too passive about corporate interference, despite what Freeman says. I certainly wouldn’t expect any of their newsrooms to note the fact that Bell has many employees that don’t enjoy mental health insurance coverage, for example. (Though that’s a larger issue about freelancers and contract workers replacing permanent employees that’s affecting lots of sectors in the economy.)

But I’m more worried about the slippery slope. When CTV News, Bell Media and BCE see themselves as part of the same family, with journalists and corporate PR working so closely together, it’s easier for people to get the impression, like Crull did, that they have the same interests, or even that one is subservient to the other.

Maybe I’m just being paranoid. Maybe all of Bell Media’s newsrooms independently choosing to cover the same issue on the same day is normal and has nothing to do with the fact that the issue is being pushed by Bell Media’s parent company.

Or maybe I’m just being heartless because I’ve never had a mental illness and I should just shut up and let this one slide.

| Media, Public transit

Métro goes back in the metro

Métro newspaper stands in 2010.

Métro newspaper stands in 2010.

Remember these? They’re coming back.

Well, not exactly. The new stands will be green and grey.

Métro, the free newspaper owned by TC Media, announced today it has signed a five-year deal with the STM to once again become the exclusive newspaper of the Montreal metro system, as of Feb. 1. It replaces 24 Heures, which stole the contract from Métro five years ago.

The deal with 24 Heures was for five years but included a five-year renewal option. It seems Métro’s offer was good enough for the STM to decline that option (or 24 Heures decided it could no longer afford the cost).

The deal also means that the Info STM page will return to Métro from 24 Heures.

The STM refuses to say how much Métro is paying it for this exclusive contract, or whether it’s more or less than what 24 Heures paid for it. (The press release notes that there were two bids.)

Comme il s’agit d’une entente de nature commerciale entre la filiale commerciale de la STM (Transgesco s.e.c.) et un partenaire privé (Transcontinental), les détails de cette entente ne sont pas de nature publique. Il en est de même pour l’entente précédente avec le journal 24 h.
— Isabelle Tremblay, STM

The deal is actually signed with Transgesco, a commercial subsidiary of the STM that deals with advertising and other commercial revenue. Though we know how much Transgesco gives to the STM each year (about $30 million), we don’t know how that breaks down in terms of revenues for the paper contract, metro and outdoor shelter advertising and other revenues.

metro-dans-le-metro

Despite getting the metro contract for 2011-15, the Quebecor-owned free paper lagged behind its competitor in terms of readership, according to figures from NADbank (now Vividata). The latest data show Métro with 446,000 print readers for the average issue, compared with 414,000 for 24 Heures. Maybe this means the deal doesn’t mean that much, because both papers are given out by human distributors outside metro stations during the morning rush hour. Or maybe it means that readers still prefer Métro, regardless of how they get it.

In addition to the 320 stands in the metro system, Métro has about 1,000 other stands, including in AMT train stations.

| Media

Halifax Chronicle Herald strike begins with bitterness on both sides

It’s been a while since we had a good old-fashioned newspaper labour conflict in this country.

On Friday night, the Halifax Chronicle Herald entered one as the union and its 61 workers went on strike to avoid severe cuts the company said it would impose. This despite the fact that the union had offered concessions — including wage decreases — at the bargaining table.

J-Source has background on the issues here.

And today, as union members walked the picket lines and encouraged people to unsubscribe to the paper and boycott its advertisers, 18 of its members received layoff notices, and seven of them additional offers to return to work in non-union positions with different working conditions. (The CEO explains in this memo sent to those who weren’t laid off.)

The Herald plans to continue publishing, using managers, but also some more creative ways of getting around the union. It has an agreement with Brunswick News to provide copy that might appeal to a Nova Scotia audience, and it has reportedly approached students and others to act as freelancers during the strike.

The Halifax Typographical Union is active on its Twitter account, with bitter comments about the newspaper’s management. The newspaper also got a bit snippy today:

https://twitter.com/chronicleherald/status/690982037436633089

And Herald president and CEO Mark Lever has been responding to some critics on Twitter, though judging from the replies he’s getting he’s not a very popular person.

On the CH website, they’ve so far played it safe and posted Canadian Press coverage of the strike, which is a good practice in general for media reporting on themselves. (It might help if they posted that story anywhere on their homepage.)

You only need to look at the Journal de Québec and Journal de Montréal lockouts to know that they can lead to a lot of resentment. Even if a deal is reached here, the Chronicle Herald may never be the same.

UPDATE (Jan. 24): The layoff notices have been suspended.

Not just the big guys

One thing I should note about this: The Halifax Chronicle Herald is an independent newspaper. (It’s described as Canada’s largest independent daily, which is true only if you ignore the Globe and Mail, La Presse and the Winnipeg Free Press.)

Those who blame the media’s problems entirely on consolidation should remember that the Chronicle Herald, CHCH TV, the Hudson Gazette and other independent media are also feeling the squeeze.

Speaking of which, the Nanaimo Daily News, owned by the Black Press, just announced it’s shutting down next week.

| Media, Navel-gazing

Another sad day at Postmedia

I don’t have much to say about the announcement Tuesday that Postmedia is cutting more than 90 jobs, particularly in Edmonton, Calgary and Ottawa, the three markets where it owns both subscription daily newspapers.

Not because it’s not important. But because (a) Postmedia is my employer, which puts me in a conflict of interest, (b) I don’t have anything really to add that hasn’t been written by the Globe and Mail and others, and (c) aside from the details, it’s the same story that has been written about double-digit and triple-digit layoffs at large media companies over the past decade.

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